Des Epoques Hotel

Very accommodating and welcoming staff! Great breakfast and clean room! Beautiful hotel!

The hotel presents a very elegant picture. It was quite nice to sit in the lobby, not an activity that I otherwise pursue. It is located in a safe residential area. No tourist destinations nearby but plenty of dining opportunities, including right on the same block. The room does not have a fridge. Therr was one element of cleanliness that needs to be addressed. Amid all the marble, including the bathroom sink, the staff have mistakenly interpreted the rims of the sink platform to also be patterned marble. It is not. The patterning is accumulated grime which I was able to demonstrate by scrubbing part of it clean and exposing the white surface that has become grimy. Ten minutes of effort with a “cleaning eraser” would render it clean. This was the only negative in an otherwise comfortable stay.

The food was decent The woman that worked breakfast was a wonderful woman who really made us smile! Thank God for her!

The hotel is nice clean. We faced issue with one of the staff since we couldn't take the breakfast for several days due to our plan, one day we passed by 10 mn before the breakfast time to grab a coffee and one od the staff members made a huge problem for a cup of coffee!

Friendly staff, clean hotel, nice architecture and decor. Breakfast choices were a bit limited.

The only thing I didn't like was the lamp beside the bed, I think it should be much softer light for reading. It was too harsh. Everything else was great!!

Great little hotel, close to centre with bus just outside on central bus routes. Btekfast was nice quality products ( we did need to ask for refil of some food a few times though) Rooms were good and spacious though the hotel itself is quite dated was probably fantastic when it was new. Overall i would stay again definitely.

The place is a little run down. I think some things may be a safety hazard. Such as mold.

Whilst the building itself and the entrance seems very nice, the rooms are musty, old and less than impressive. The bed has a big dip in it. It felt like the mattress was 20 years old and had a lot of heavy people sleeping on it. The walls were dirty, it smelt musty in there I had to open the window every day to try and air it out. The key in the door almost didn’t even work! It took a lot of effort to turn the key on the right angle to open the door. No kettle, tea or coffee in the room. Location was good as the bus stops basically right outside and you can take the bus to the train station or straight across the city.

The Hotel Des Epoques was all we asked for and more. When we checked in, and went up to our room the we had initially paid for, the check-in clerk quickly met us in our room and offered an alternate arrangement since we had a party of three, my wife, daughter, and me. We viewed the other room and it had two separate bedrooms with queen sized beds, and a shared bathroom. It was perfect. The decor was extravagant, with chandeliers in each room. The breakfast each day offer good low carb options, in addition to a variety of pastries. The cappuccino machine was exquisite. We were very close to some very restaurants. We will return to this location the next trip to Rome.

Breakfast was excellent. Comfortably stayed

The staff was amazing and it was a great location. The room was large enough but we were on the fifth floor so we had to take the regular elevator to the third floor, get out, walk through a couple doors, down a hall and get on the exterior elevator to the fifth floor. That was annoying but we managed. All of the people working there were very kind and accommodating. Would definitely stay here again if we come back to Rome!

Lots of food options available

Staff were a bit disorganized and could not figure out the bookings easily. Room needed supplemental linen supplies on arrival and was quite basic. Although clean and comfortable. Breakfast started a little later than advertised.

I stayed here solo and loved it. It’s a brilliant and affordable stay without compromising on quality and the service you’d expect. I’m very glad I chose this hotel and it’s 20 yards from a bus stop that will get you to all major spots in the city within minutes. The front desk was always manned and very helpful and hospitable

Beautiful interior, friendly reception, large comfortable clean room

Thank you Franco!!! Excelente atención de todo el Staff Pamela nos ayudó muchísimo Mil gracias Pablo y Lilian de Argentina 🇦🇷🇦🇷🇦🇷

Elegant and historic space. Everyone was kind and helpful. Enjoyable.

Well I give average as building old. Toilet not working properly. No exception was made about breakfast as they were ready at 7am but did not allow to get anything until 7:30 I paid extra for this and only able to eat on last day. Food is fair. Check in listed at 2:30pm but was not given a room until 3pm.

I don’t know how to explain how bad was almost everything. The room was dirty, you could see nails from previous guests all around the console. The safe box was not working. The fridge in the room was super dirty. Towels were not clean. Bathroom was very old and not that clean. The AC was not cooling the room at all. And the worst experience was at the check-in time when the lady at reception was so so so rude. We were supposed to check in at 2:30 based on what the Expedia showing us, the receptionist gave us the room key and said go to room and check if it is clean. Yes, she told us to check if the room is cleaned yet or not!!! We went to the room and guess what, the room was not cleaned yet. We came down to the reception and told her that the room is not clean, she said ok wait here for 1 hour to send someone to clean the room. I asked her if there is any other room available, the answer was no. We waited for one hour, then asked her again if the room is available and she said “no”, and told us to wait. I told her that the hotel should have other rooms available and she said there are other rooms available, “but I don’t want to give you any other room”. Finally, another receptionist, a nice lady, arrived and told her to give us another room. She refused to do that, so the nicer lady resolved the issue herself and gave us another room.