Eurostars Hotel Excelsior

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8.8
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Leah

10.0
/ 10
This is a great choice on the beautiful waterfront of Naples. Staff were very friendly, helpful and accommodating. The property was well maintained and extremely clean. Views from our room were spectacular. We were close to many restaurants and had a lovely walking path along the water.

Andrea

10.0
/ 10
Beautiful waterfront view of the castle, boats, and Vesuvius. A 10 min walk from the start of Via Toledo (shopping / Spanish Quarters).

TIM

10.0
/ 10
A beautiful, traditional hotel with helpful staff and a superb terrace. Extremely tasty food in the restaurant. Conveniently located for historical centre and ferry port. We will stay there again...
In the Area
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Via Partenope 48, Naples, Campania, Italy, 80121

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Eurostars Hotel Excelsior is a hotel is located at Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Hotel Excelsior

Via Partenope 48, Naples, Campania, Italy, 80121
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Discover More About Eurostars Hotel Excelsior

General
Near Castel dell'Ovo

Location
With a stay at Eurostars Hotel Excelsior, you'll be centrally located in Naples, steps from Gulf of Naples and 14 minutes by foot from Molo Beverello Port. This hotel is 0.7 mi (1.2 km) from Via Toledo and 0.2 mi (0.3 km) from Castel dell'Ovo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Via Partenope - 0.1 km / 0.1 mi
Gulf of Naples - 0.1 km / 0.1 mi
Castel dell'Ovo - 0.3 km / 0.2 mi
Royal Palace - 0.8 km / 0.5 mi
Lungomare Caracciolo - 0.8 km / 0.5 mi
San Francesco di Paola - 0.8 km / 0.5 mi
Piazza del Plebiscito - 0.8 km / 0.5 mi
Via Chiaia - 1 km / 0.6 mi
Teatro di San Carlo - 1 km / 0.6 mi
Galleria Umberto I - 1.1 km / 0.7 mi
Naples Aquarium - 1.1 km / 0.7 mi
Piazza dei Martiri - 1.1 km / 0.7 mi
Molo Beverello Port - 1.2 km / 0.7 mi
Via Toledo - 1.2 km / 0.7 mi
Castel Nuovo - 1.3 km / 0.8 mi

The preferred airport for Eurostars Hotel Excelsior is Naples Intl. Airport (NAP) - 18.2 km / 11.3 mi

Facilities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and bidets.

All facilities in Eurostars Hotel Excelsior

Bar, Cafe and Lounge Eurostars Hotel Excelsior
Bar, Cafe and Lounge
Fitness Center Eurostars Hotel Excelsior
Fitness Center
Functional Hall Eurostars Hotel Excelsior
Functional Hall
Common Space Eurostars Hotel Excelsior
Common Space
Lobby Eurostars Hotel Excelsior
Lobby

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Hotel Excelsior

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Hotel Excelsior
122
Number of floors in Eurostars Hotel Excelsior
6
Another facilities in Eurostars Hotel Excelsior
Vegetarian meal, Breakfast, Outdoor facilities, Free WiFi, Banquet

Frequently asked question in Eurostars Hotel Excelsior

What are available facilities at Eurostars Hotel Excelsior?
There are top facilites at Eurostars Hotel Excelsior such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Hotel Excelsior?
The standard check-in time at Eurostars Hotel Excelsior is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eurostars Hotel Excelsior provide breakfast?
Yes, Eurostars Hotel Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Hotel Excelsior?
Eurostars Hotel Excelsior is a 4.0-star hotel.
How many floors does Eurostars Hotel Excelsior have?
Eurostars Hotel Excelsior has 6 floors.
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More Reviews from Other Guests in Eurostars Hotel Excelsior

8.8
Very Good
From 1,004 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews Eurostars Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Leah
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a great choice on the beautiful waterfront of Naples. Staff were very friendly, helpful and accommodating. The property was well maintained and extremely clean. Views from our room were spectacular. We were close to many restaurants and had a lovely walking path along the water.
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful property on the water in Naples.
Andrea
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful waterfront view of the castle, boats, and Vesuvius. A 10 min walk from the start of Via Toledo (shopping / Spanish Quarters).
TIM
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful, traditional hotel with helpful staff and a superb terrace. Extremely tasty food in the restaurant. Conveniently located for historical centre and ferry port. We will stay there again...
Angelo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A classic Hotel for all, we loved it !
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room, incredible views of Vesuvius and the Port, would highly recommend a stay here and we’ll certainly be returning! Thank you for an excellent stay!
Chris
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for one night before our departure flight. Included breakfast.
Kathleen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved it!
Jeff
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This Hotel will not disappoint, great location to restaurants. Views from 7th floor bar/restaurant is amazing!!
Saion
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Brekfast was pretty bad for the prices charged.
Courtney
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Here’s a polished Expedia review you can post: I had an excellent stay at this hotel and would absolutely recommend it to anyone visiting the Amalfi Coast. The staff were outstanding—friendly, professional, and incredibly helpful throughout my stay. As an American who does not speak Italian fluently, I especially appreciated how well the staff spoke English. Communication was effortless, and they went out of their way to make me feel welcome and comfortable. The hotel itself is beautiful, with stunning views and a great atmosphere. My room was exceptionally clean, well-maintained, and comfortable. Check-in was quick and seamless, making the arrival experience stress-free. The location is truly elite—close to restaurants, shopping, attractions, and everything you need, making it easy to explore the area without hassle. One of the highlights was the rooftop restaurant. The views were absolutely incredible, and the drinks were expertly made. It was the perfect place to relax and enjoy the scenery after a day of sightseeing. The only downside during my stay was that the gym was not open or available. As someone who enjoys working out while traveling, that was disappointing. Having access to a fitness center is always a plus for me, so I would love to see that available in the future. Overall, this was a fantastic experience. Between the amazing staff, beautiful property, spotless rooms, prime location, and rooftop dining, I would gladly stay here again.
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melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We lived our stay here the staff were amazing! Mário, Guiseippi and Serena bent over backwards to make us feel welcome and get us everything we needed. After hiking Vesuvius they got us lots of ice for our sore joints. The room was spacious and very clean. The bathroom had a lovely tub and bidet. The location is great especially for nice walks by the water in the evening. We will definitely stay here again!
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Lynn
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not worth $500 a night.
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved the balcony view of the strand from our mini suite on the third floor. The hotel is Convenient to many restaurants.
Catherine
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent!
Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring.
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Dana
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very poor service in restaurant, meat was overcooked. However the worst was the lack of service even factoring in Italian culture that a meal is to be enjoyed not rushed. Their service just seemed oblivious to their responsibilities.
Janet B
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is an elegant, old-world hotel and is beautifully maintained. The staff were very gracious and helpful. The room was large with high ceilings, an elegant bathroom and a small balcony opening out to the bay. There was a hot water kettle with packs of coffee and a mini-fridge. The rooftop bar/restaurant was a lovely spot for a drink at sunset. The waterfront area directly in front of the hotel is great for walking, and is being refinished very attractively with gray paving stones. It is a 10-12 minute walk along the waterfront to Molo Beverello port for ferries to Capri, Amalfi, etc.
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Jonathan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very beautiful property. There are many options nearby. The rooftop restaurant is a bit stuffy and formal, but very accommodating. It is a nice sanctuary from the busy feel of Naples.
Noelle
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful, luxurious hotel
Number of reviews per page
20
40

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Lobby 4 Eurostars Hotel Excelsior

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.