Grand Hotel Palace

Hotels
8.0
/10
Very Good
265 reviews

What Guests Say About Their Stay

Todd

10.0
/ 10
Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.

Christine

10.0
/ 10
We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!

Verified traveler

10.0
/ 10
This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
In the Area
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Via Lungomare Mediterraneo, 57, Marsala, Province of Trapani, Sicily, Italy, 91025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Palace is a hotel is located at Marsala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Palace

Via Lungomare Mediterraneo, 57, Marsala, Province of Trapani, Sicily, Italy, 91025
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Discover More About Grand Hotel Palace

Location


Grand Hotel Palace is a hotel is located at Marsala.

About Grand Hotel Palace

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hotel Palace exclusively for you.

Get precious and unforgettable moment during your stay at Grand Hotel Palace.

All facilities in Grand Hotel Palace

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Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Hot tub
  • Marina
  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Transportation

  • Access to train station (surcharge)
  • Limo or town car service
  • Area shuttle with surcharge

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Grand Hotel Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Palace
55
Number of floors in Grand Hotel Palace
2
Another facilities in Grand Hotel Palace
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Grand Hotel Palace

What are available facilities at Grand Hotel Palace?
There are top facilites at Grand Hotel Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Palace?
The standard check-in time at Grand Hotel Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Palace provide breakfast?
Yes, Grand Hotel Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Palace?
Grand Hotel Palace is a 5.0-star hotel.
How many floors does Grand Hotel Palace have?
Grand Hotel Palace has 2 floors.
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More Reviews from Other Guests in Grand Hotel Palace

8.0
Very Good
From 265 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Grand Hotel Palace

Number of reviews per page
20
40
Top reviews
Philip
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Considering it has 5 stars ,it lacked a lot nowhere near five star.Lovely staff however with it being the end of the season.A lot of facilities unavailable .Lovely giant pool no bar ,jacuzzi 30 euros half an hour .Nosocialable bar .Considering not full the room was comfortable except for the view and size of the shower .Could have been better.
Read More
Peter
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was a bit "tired" but a good value for the price
stephen
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel, friendly staff. Rooms a little dated, but well maintained. Good pool area.
Mrs
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were very helpful
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Recommended if you can rent a car
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.
Andrew
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either.
Christine
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!
gregg
icon-Leisure
Leisure
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Janis
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We got there after we reserved and it was dark and closed we didn’t even get in the property
Verified traveler
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Frank S
icon-Leisure
Leisure
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Just an ok experience. Felt it was less than advertised
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Cesare
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Read More
robert
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

very nice, calm, big pool, close to center
Dsvid
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Paula
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Viktoria
icon-Business Family
Business Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
antonella
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Ottima location fronte mare, personale molto professionale e gentile .
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hotel Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 265 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Palace

Number of reviews per page
20
40
Top reviews
Philip
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Considering it has 5 stars ,it lacked a lot nowhere near five star.Lovely staff however with it being the end of the season.A lot of facilities unavailable .Lovely giant pool no bar ,jacuzzi 30 euros half an hour .Nosocialable bar .Considering not full the room was comfortable except for the view and size of the shower .Could have been better.
Read More
Peter
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was a bit "tired" but a good value for the price
stephen
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel, friendly staff. Rooms a little dated, but well maintained. Good pool area.
Mrs
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were very helpful
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Recommended if you can rent a car
Todd
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included.
Andrew
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either.
Christine
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!
gregg
icon-Leisure
Leisure
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Janis
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We got there after we reserved and it was dark and closed we didn’t even get in the property
Verified traveler
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Frank S
icon-Leisure
Leisure
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Just an ok experience. Felt it was less than advertised
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Cesare
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Read More
robert
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

very nice, calm, big pool, close to center
Dsvid
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Paula
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Viktoria
icon-Business Family
Business Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
antonella
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Ottima location fronte mare, personale molto professionale e gentile .
Number of reviews per page
20
40