Hilton Sorrento Palace

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9.0
/10
Exceptional
1,008 reviews

What Guests Say About Their Stay

Chad

10.0
/ 10
Hotel was beautiful, in a spectacular natural setting. The room and housekeeping were perfect. Breakfast was all you could ask for, in a gorgeous space. Pools were lovely. Only minor downside was that there are no longer tennis courts, padel was substituted, and was quite pricey to access. But would stay here again in a heartbeat.

Rajan R

10.0
/ 10
The room was excellent and the service was great. The outdoor pool was very good however closed since it was cold. However last day it was great. Next month a bar is opening in the same area so will be great overview and convenient

Luke

10.0
/ 10
Our stay was excellent. The staff were great and very accommodating. The building and property is located up the hill from the town but it is very walkable to everything you need and a short distance to the popular areas. The room was clean and well maintained. The parking was a standard price for most hotels that do not offer it for free but it was great that valet service was included in it. Overall it was a fantastic stay and experience.
In the Area
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Via Rivolo Sant'Antonio 13, Naples, Campania, Italy, 80067

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hilton Sorrento Palace is a hotel is located at Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hilton Sorrento Palace

Via Rivolo Sant'Antonio 13, Naples, Campania, Italy, 80067
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Lobby Hilton Sorrento Palace
Exterior 2 Hilton Sorrento Palace

Discover More About Hilton Sorrento Palace

Location


Hilton Sorrento Palace is a hotel is located at Naples.

About Hilton Sorrento Palace

Hilton Sorrento Palace is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hilton Sorrento Palace is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hilton Sorrento Palace.

All facilities in Hilton Sorrento Palace

Swimming Pool Hilton Sorrento Palace
Swimming Pool
Entertainment Facility Hilton Sorrento Palace
Entertainment Facility
Lobby Hilton Sorrento Palace
Lobby
Exterior Hilton Sorrento Palace
Exterior
Others Hilton Sorrento Palace
Others

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Elevator
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Sports and Recreations

  • Fishing
  • Golf

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hilton Sorrento Palace

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hilton Sorrento Palace
325
Number of floors in Hilton Sorrento Palace
11
Another facilities in Hilton Sorrento Palace
Fitness center, Health club, Outdoor pool, Swimming pool, Accessibility equipment

Frequently asked question in Hilton Sorrento Palace

What are available facilities at Hilton Sorrento Palace?
There are top facilites at Hilton Sorrento Palace such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hilton Sorrento Palace?
The standard check-in time at Hilton Sorrento Palace is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hilton Sorrento Palace?
Hilton Sorrento Palace is a 4.0-star hotel.
How many floors does Hilton Sorrento Palace have?
Hilton Sorrento Palace has 11 floors.
How many rooms are available at Hilton Sorrento Palace?
Hilton Sorrento Palace has 325 rooms in total.
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More Reviews from Other Guests in Hilton Sorrento Palace

9.0
Exceptional
From 1,008 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Sorrento Palace

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is stunning and very well maintained. A few moans I only booked the hotel at this time of year for the indoor pool to find it has been closed for ages this should have been clear on Hotels . Com website. We stayed 3 nights and they requested 50 euro a night deposit against anything we purchased. On leaving I was asked if the same card could be used for the local tax which I said yes expecting for the sun to be reduced from my deposit and the balance return to my account. But not they charged the local tax when I asked for the 150 euro return I was told we would complete this return in about 5 days. This for me is taking the “P” as this should have been processed immediately just like we did the other way on arrival. Not impressed with the policy which clearly means on such large sums held of all customers interest is being earns from our money.
Read More
Chad
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was beautiful, in a spectacular natural setting. The room and housekeeping were perfect. Breakfast was all you could ask for, in a gorgeous space. Pools were lovely. Only minor downside was that there are no longer tennis courts, padel was substituted, and was quite pricey to access. But would stay here again in a heartbeat.
Read More
Stephen Foster
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool hours were too short and the outdoor one was closed. Breakfast was great!
Rajan R
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was excellent and the service was great. The outdoor pool was very good however closed since it was cold. However last day it was great. Next month a bar is opening in the same area so will be great overview and convenient
Luke
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay was excellent. The staff were great and very accommodating. The building and property is located up the hill from the town but it is very walkable to everything you need and a short distance to the popular areas. The room was clean and well maintained. The parking was a standard price for most hotels that do not offer it for free but it was great that valet service was included in it. Overall it was a fantastic stay and experience.
Read More
Katrina Gleditsch
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful home base for exploring Ischia and Sorrento. Located at the top of a hill made it quiet and wonderful views, but somewhat hard to navigate for frequent walks into town with kids (but manageable). Breakfast buffet exquisite. Indoor pool perfect (outdoor pools closed due to season).
Yvette
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is nice and breakfast is good. Staff is friendly. Water pressure can be stronger. Overall it was a nice experience. However, the housekeeping lady didn’t pick up the dirty towels and put them all in the corner of the bathtub. No one noticed that there was no shower gel.
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Big rooms and lovely spacious hotel! Would definitely return. Breakfast selection was great with an extensive variety of hot and cold food, plus gluten free options for my wife.
Marco
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was amazing and absolutely an amazing view. The staff are so helpful.
Bernhard
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool was closed for renovation , a lot of noise .
Lucas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very pleasant stay and also a nice dinner one evening in the hotel restaurant.
Randy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We arrived a day late because of flight issues and were not refunded or credited any amount. Despite this, we really enjoyed our stay. We stayed in a family room with two queen size beds and plenty of room to spread out. It was on the same level as the common balcony so we could exit out the sliding doors and enjoy the beautiful sunrise with a coastal view of the Amalfi coast. Breakfast was a huge assortment of American, and European style and a fresh orange juice squeezing machine that you could feed oranges and it would deliver wonderfully fresh OJ. It was a bit of a walk up from downtown, but that kept the noise and chaos of the chistmas crowds at least 3 blocks away from the hotel making car service super easy. We enjoy lounge access with limited refreshments but it worked well for a cold drink after a long day on your feet.
Read More
Neha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The helpful staff & their level of customer service is what made our stay simply excellent! The views from the breakfast buffet is straight out of a painting. The panoramic views and the lemon groves of the property are an icing on the cake. Rooms were spacious and well serviced too. Absolutely worth every penny!
raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything about the hotel was outstanding a bit further from town and if walking the hill is a little tough but the staff and the property make it worth the walk and a good thing after you eat in town
Mackenzie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property was stunning! By far the nicest hotel in Sorrento!!
Sherian
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Had a great time. Staff was excellent and room service was delicious
Araceli
icon-with Children
with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing breakfast, good variety, the room is wonderful I feel like at home. Thank you Sorrento Hilton Palace Sfaff, see you in the future.
Lee-Ann
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff were great. Restaurants were great. Disappointed with the rooms. They were clean and comfortable but nothing spectacular. Outdoor pool was not heated. (We were there in October) Indoor pool was not open.
Janet
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful property in every way. The hotel sits on a hill so the view is beautiful. It was walkable for us into Sorrento’s town center however friends that we were traveling with would take a taxi. If you are staying for more than a night or two and looking for a comfortable room, look elsewhere or book a high-end room here. I found the room we were in to be small and very basic. Not even a door on the closet. Only two drawers at the bottom of the closet. It was not comfortable for a six night stay (my opinion). Chairs on the balcony were very uncomfortable. We put pillows on the seats, LOL! The staff was wonderful and even offered to bring us extra drawers.
Read More
Cheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This property was a pleasure to stay. It was clean and staff were friendly. Distance from shopping was walkable; enjoyed my stay.
Number of reviews per page
20
40

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Swimming Pool 4 Hilton Sorrento Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,008 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Sorrento Palace

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is stunning and very well maintained. A few moans I only booked the hotel at this time of year for the indoor pool to find it has been closed for ages this should have been clear on Hotels . Com website. We stayed 3 nights and they requested 50 euro a night deposit against anything we purchased. On leaving I was asked if the same card could be used for the local tax which I said yes expecting for the sun to be reduced from my deposit and the balance return to my account. But not they charged the local tax when I asked for the 150 euro return I was told we would complete this return in about 5 days. This for me is taking the “P” as this should have been processed immediately just like we did the other way on arrival. Not impressed with the policy which clearly means on such large sums held of all customers interest is being earns from our money.
Read More
Chad
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was beautiful, in a spectacular natural setting. The room and housekeeping were perfect. Breakfast was all you could ask for, in a gorgeous space. Pools were lovely. Only minor downside was that there are no longer tennis courts, padel was substituted, and was quite pricey to access. But would stay here again in a heartbeat.
Read More
Stephen Foster
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool hours were too short and the outdoor one was closed. Breakfast was great!
Rajan R
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was excellent and the service was great. The outdoor pool was very good however closed since it was cold. However last day it was great. Next month a bar is opening in the same area so will be great overview and convenient
Luke
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay was excellent. The staff were great and very accommodating. The building and property is located up the hill from the town but it is very walkable to everything you need and a short distance to the popular areas. The room was clean and well maintained. The parking was a standard price for most hotels that do not offer it for free but it was great that valet service was included in it. Overall it was a fantastic stay and experience.
Read More
Katrina Gleditsch
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful home base for exploring Ischia and Sorrento. Located at the top of a hill made it quiet and wonderful views, but somewhat hard to navigate for frequent walks into town with kids (but manageable). Breakfast buffet exquisite. Indoor pool perfect (outdoor pools closed due to season).
Yvette
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is nice and breakfast is good. Staff is friendly. Water pressure can be stronger. Overall it was a nice experience. However, the housekeeping lady didn’t pick up the dirty towels and put them all in the corner of the bathtub. No one noticed that there was no shower gel.
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Big rooms and lovely spacious hotel! Would definitely return. Breakfast selection was great with an extensive variety of hot and cold food, plus gluten free options for my wife.
Marco
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was amazing and absolutely an amazing view. The staff are so helpful.
Bernhard
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool was closed for renovation , a lot of noise .
Lucas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very pleasant stay and also a nice dinner one evening in the hotel restaurant.
Randy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We arrived a day late because of flight issues and were not refunded or credited any amount. Despite this, we really enjoyed our stay. We stayed in a family room with two queen size beds and plenty of room to spread out. It was on the same level as the common balcony so we could exit out the sliding doors and enjoy the beautiful sunrise with a coastal view of the Amalfi coast. Breakfast was a huge assortment of American, and European style and a fresh orange juice squeezing machine that you could feed oranges and it would deliver wonderfully fresh OJ. It was a bit of a walk up from downtown, but that kept the noise and chaos of the chistmas crowds at least 3 blocks away from the hotel making car service super easy. We enjoy lounge access with limited refreshments but it worked well for a cold drink after a long day on your feet.
Read More
Neha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The helpful staff & their level of customer service is what made our stay simply excellent! The views from the breakfast buffet is straight out of a painting. The panoramic views and the lemon groves of the property are an icing on the cake. Rooms were spacious and well serviced too. Absolutely worth every penny!
raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything about the hotel was outstanding a bit further from town and if walking the hill is a little tough but the staff and the property make it worth the walk and a good thing after you eat in town
Mackenzie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property was stunning! By far the nicest hotel in Sorrento!!
Sherian
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Had a great time. Staff was excellent and room service was delicious
Araceli
icon-with Children
with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing breakfast, good variety, the room is wonderful I feel like at home. Thank you Sorrento Hilton Palace Sfaff, see you in the future.
Lee-Ann
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff were great. Restaurants were great. Disappointed with the rooms. They were clean and comfortable but nothing spectacular. Outdoor pool was not heated. (We were there in October) Indoor pool was not open.
Janet
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful property in every way. The hotel sits on a hill so the view is beautiful. It was walkable for us into Sorrento’s town center however friends that we were traveling with would take a taxi. If you are staying for more than a night or two and looking for a comfortable room, look elsewhere or book a high-end room here. I found the room we were in to be small and very basic. Not even a door on the closet. Only two drawers at the bottom of the closet. It was not comfortable for a six night stay (my opinion). Chairs on the balcony were very uncomfortable. We put pillows on the seats, LOL! The staff was wonderful and even offered to bring us extra drawers.
Read More
Cheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This property was a pleasure to stay. It was clean and staff were friendly. Distance from shopping was walkable; enjoyed my stay.
Number of reviews per page
20
40