Hotel Acapulco

Hotels
7.4
/10
Pleasant
38 reviews

What Guests Say About Their Stay

Fabrizio
10.0
/ 10
. L'unica cosa, essendo l'hotel amico degli animali, la sala ristorante a noi era vietata, s iamo stati gli unici a fare colazione in veranda E la colazione continentale, era invece molto scarsa
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Kelly
10.0
/ 10
Stayed here for 4 nights whilst visiting friends. We moved rooms on arrival as we were right next to the gym and pool and were worried about the noise however the hotel was very quiet so wouldn’t have been a problem. New room was on the 3rd floor, not sure it was worth an extra €30pn but we could at least see the sea! Breakfast was ok, nice juice but couple we please be trusted with glasses instead of plastic beakers!! Nice to cycle into the town about 5mins or a pleasant 12min walk but we had to pay €10 for each bike per day so check this?? Ok bathroom with shower over the bath but nice towels and a hairdryer once you got the hang of just about did the job! Pillows are those horrible lumpy bouncy foam ones, I did ask for feather but no joy so definitely put one in your car if driving! The pool is not for lengths just a cool off but was very pleasant with the jets and fountains and a bonus we never shared it with anyone else as only room for about 6 beds, most of which were broken so these must be updated. No side tables for your bits either so had to go on the very tired rickety decking. Lovely gardens with a nice bar area but sadly never open in the day until 5pm, there is however a nice hotel bar. Overall a very pleasant stay and great value for money and would definitely recommend and look forward to returning!
Jennifer
10.0
/ 10
Lovely hotel with a good range of facilities. Room was spacious and clean. The sink was cracked and had been patched up. Sadly there was not near access to the beaches as they are all privately owned. Hotel is within walking distance of the centre which has a good range of restaurants. Staff were efficient and friendly. Breakfast was very good with a wide choice. I would stay at the hotel again.
In the Area
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Via Raffaelli 6, Forte dei Marmi, Province of Lucca, Tuscany, Italy, 55042

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Acapulco is a good choice when you are visiting Forte dei Marmi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Acapulco

Via Raffaelli 6, Forte dei Marmi, Province of Lucca, Tuscany, Italy, 55042
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Discover More About Hotel Acapulco

Location


Staying at Hotel Acapulco is a good choice when you are visiting Forte dei Marmi.

About Hotel Acapulco

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Acapulco exclusively for you.

Get precious and unforgettable moment during your stay at Hotel Acapulco.

All facilities in Hotel Acapulco

Others Hotel Acapulco
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Hot tub
  • Spa
  • Garden
  • Private beach nearby
  • Beach sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Snack bar

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Acapulco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 September - 31 May, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 June - 15 September, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Available rooms at Hotel Acapulco
46
Number of floors in Hotel Acapulco
4
Another facilities in Hotel Acapulco
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Hotel Acapulco

What are available facilities at Hotel Acapulco?
There are top facilites at Hotel Acapulco such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Acapulco?
The standard check-in time at Hotel Acapulco is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Acapulco?
Hotel Acapulco is a 4.0-star hotel.
How many floors does Hotel Acapulco have?
Hotel Acapulco has 4 floors.
How many rooms are available at Hotel Acapulco?
Hotel Acapulco has 46 rooms in total.
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More Reviews from Other Guests in Hotel Acapulco

7.4
Pleasant
From 38 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Hotel Acapulco

Number of reviews per page
20
40
Top reviews
Maher
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was amazing, the staff was super friendly. I was extremely disappointed in my room. The bathroom was old and not renovated. It was also extremely noisy from the guests even-though I was in a room away from the elevator. I guess these hotel, are not sound proofed. I don’t think it deserves a 4 star rating, the most is 3 stars.
Read More
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Loved this hotel and the breakfast was amazing! Highly recommend
Donald
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I found this hotel to be quite a good bargin in FDM. The staff was very friendly, the bed & pillows quite comfortable, and the breakfast was very tasty. The grounds of the hotel itself are a little limited but the beach was a very reasonable walk away. There do not seem to be any small markets nearby so it would be advisable to bring water & snacks with you if you plan on spending much time at the hotel.
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Julia
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property is very clean The staff is nice The breakfast quiet poor The rooms are clean , beds are comfortable but the room in itself is average and has no charm
joe
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nicest people and very clean and charming place
Verified traveler
6.0
/10
Reviewed 276 week(s) ago

Expedia Group verified review

The hotel is dated, is in need of renovation. Other than good location, nothing is special about it.
Kelly
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Stayed here for 4 nights whilst visiting friends. We moved rooms on arrival as we were right next to the gym and pool and were worried about the noise however the hotel was very quiet so wouldn’t have been a problem. New room was on the 3rd floor, not sure it was worth an extra €30pn but we could at least see the sea! Breakfast was ok, nice juice but couple we please be trusted with glasses instead of plastic beakers!! Nice to cycle into the town about 5mins or a pleasant 12min walk but we had to pay €10 for each bike per day so check this?? Ok bathroom with shower over the bath but nice towels and a hairdryer once you got the hang of just about did the job! Pillows are those horrible lumpy bouncy foam ones, I did ask for feather but no joy so definitely put one in your car if driving! The pool is not for lengths just a cool off but was very pleasant with the jets and fountains and a bonus we never shared it with anyone else as only room for about 6 beds, most of which were broken so these must be updated. No side tables for your bits either so had to go on the very tired rickety decking. Lovely gardens with a nice bar area but sadly never open in the day until 5pm, there is however a nice hotel bar. Overall a very pleasant stay and great value for money and would definitely recommend and look forward to returning!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

great reception staff very poor décor and lousey breakfast rotten fruit stale pastries tv in reception area unable to view as no seeting near
Jennifer
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Lovely hotel with a good range of facilities. Room was spacious and clean. The sink was cracked and had been patched up. Sadly there was not near access to the beaches as they are all privately owned. Hotel is within walking distance of the centre which has a good range of restaurants. Staff were efficient and friendly. Breakfast was very good with a wide choice. I would stay at the hotel again.
Read More
Verified traveler
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Small rooms.
LW
8.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

Bed & breakfast stay. Buffet continental breakfast plus scrambled egg and bacon most mornings. Good quality and plentiful. Room comfortable limited pool facilities but not a problem for us personally. Maybe for those with children. One family would be enough to make the area full.
Fabrizio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

. L'unica cosa, essendo l'hotel amico degli animali, la sala ristorante a noi era vietata, s iamo stati gli unici a fare colazione in veranda E la colazione continentale, era invece molto scarsa
Francesco
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Struttura bella e posizionata nel verde. Personale professionale e cortese. La consiglio.
Cecilia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Buono un po' distante dal centro e dalla spiaggia
Simonetta
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

L’albergo si presenta elegante discreto e curato Il suo personale gentile ed efficiente …. Se proprio vogliamo criticare qualcosa la mancanza di un parcheggio privato. Ma torneremo perché siamo stati proprio bene Grazie
Kjetil
4.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Skuffende opplevelse og hotellet var i mye dårligere stand enn ut i fra bildene. Absolutt ikke verdig 4 stjerner. Vi hadde bestilt og forhåndsbetalt for rom med balkong, men fikk tildelt et rom uten. Måtte krangle oss til et med balkong. Vi skulle bli her i to netter, men det orket vi ikke, så etter en natt byttet vi hotell. Vi måtte allikevel betale for den siste natten selv om vi spurte pent om å slippe det.
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Dashamir
icon-Business
Business
4.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The hotel is way behind nowadays standards. So careful of what you pick up. The pictures do not reflect the actual state of the structure.
Dashamir
icon-Business
Business
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The hotel is in very poor condition. Not up 4 star hotel.
Marco
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Abbiamo soggiornato per tre giorni alla metà luglio 2023. Abbiamo subito rilevato un bagno troppo piccolo e da ristrutturare, infatti le cromature e la ceramica servizi rovinate davano l'impressione che fosse sporco. La camera spartana. Illuminazione quasi assente : impossibilità sbarbarsi davanti allo specchio. Lo staff non preparato. Abbiamo avuto un inconveniente per mal funzionamento cassaforte : non si apriva e dentro avevamo denaro, bancomat, biglietti viaggio ritorno. Nonostante le nostre ripetute richieste di intervento, siamo stati costretti a fare un'ulteriore richiesta "decisa". Hanno dovuto bucare la cassaforte con flex e trapano con timore di bruciare il contenuto dentro. Alla fine ci è stato detto che sapevano dell'anomalia di queste cassaforti (ce ne sono 4). Dobbiamo ammettere la gentilezza della sig.ra Giada e la professionalità del sig. Donato. Unico lato positivo : posizione vicino al centro e al mare, ma ci sono altri hotels. Assolutamente Hotel Acapulco merita solo 2 stelle!!!
Read More
Verified traveler
2.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Appena arrivati non ci hanno segnalato l’orario di chiusura della vasca idromassaggio, informazione rilevante nel mio caso, avendo soggiornato una sola notte,
Number of reviews per page
20
40

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Others 4 Hotel Acapulco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 38 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Acapulco

Number of reviews per page
20
40
Top reviews
Maher
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was amazing, the staff was super friendly. I was extremely disappointed in my room. The bathroom was old and not renovated. It was also extremely noisy from the guests even-though I was in a room away from the elevator. I guess these hotel, are not sound proofed. I don’t think it deserves a 4 star rating, the most is 3 stars.
Read More
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Loved this hotel and the breakfast was amazing! Highly recommend
Donald
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I found this hotel to be quite a good bargin in FDM. The staff was very friendly, the bed & pillows quite comfortable, and the breakfast was very tasty. The grounds of the hotel itself are a little limited but the beach was a very reasonable walk away. There do not seem to be any small markets nearby so it would be advisable to bring water & snacks with you if you plan on spending much time at the hotel.
Read More
Julia
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property is very clean The staff is nice The breakfast quiet poor The rooms are clean , beds are comfortable but the room in itself is average and has no charm
joe
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Nicest people and very clean and charming place
Verified traveler
6.0
/10
Reviewed 276 week(s) ago

Expedia Group verified review

The hotel is dated, is in need of renovation. Other than good location, nothing is special about it.
Kelly
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Stayed here for 4 nights whilst visiting friends. We moved rooms on arrival as we were right next to the gym and pool and were worried about the noise however the hotel was very quiet so wouldn’t have been a problem. New room was on the 3rd floor, not sure it was worth an extra €30pn but we could at least see the sea! Breakfast was ok, nice juice but couple we please be trusted with glasses instead of plastic beakers!! Nice to cycle into the town about 5mins or a pleasant 12min walk but we had to pay €10 for each bike per day so check this?? Ok bathroom with shower over the bath but nice towels and a hairdryer once you got the hang of just about did the job! Pillows are those horrible lumpy bouncy foam ones, I did ask for feather but no joy so definitely put one in your car if driving! The pool is not for lengths just a cool off but was very pleasant with the jets and fountains and a bonus we never shared it with anyone else as only room for about 6 beds, most of which were broken so these must be updated. No side tables for your bits either so had to go on the very tired rickety decking. Lovely gardens with a nice bar area but sadly never open in the day until 5pm, there is however a nice hotel bar. Overall a very pleasant stay and great value for money and would definitely recommend and look forward to returning!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

great reception staff very poor décor and lousey breakfast rotten fruit stale pastries tv in reception area unable to view as no seeting near
Jennifer
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Lovely hotel with a good range of facilities. Room was spacious and clean. The sink was cracked and had been patched up. Sadly there was not near access to the beaches as they are all privately owned. Hotel is within walking distance of the centre which has a good range of restaurants. Staff were efficient and friendly. Breakfast was very good with a wide choice. I would stay at the hotel again.
Read More
Verified traveler
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Small rooms.
LW
8.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

Bed & breakfast stay. Buffet continental breakfast plus scrambled egg and bacon most mornings. Good quality and plentiful. Room comfortable limited pool facilities but not a problem for us personally. Maybe for those with children. One family would be enough to make the area full.
Fabrizio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

. L'unica cosa, essendo l'hotel amico degli animali, la sala ristorante a noi era vietata, s iamo stati gli unici a fare colazione in veranda E la colazione continentale, era invece molto scarsa
Francesco
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Struttura bella e posizionata nel verde. Personale professionale e cortese. La consiglio.
Cecilia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Buono un po' distante dal centro e dalla spiaggia
Simonetta
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

L’albergo si presenta elegante discreto e curato Il suo personale gentile ed efficiente …. Se proprio vogliamo criticare qualcosa la mancanza di un parcheggio privato. Ma torneremo perché siamo stati proprio bene Grazie
Kjetil
4.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Skuffende opplevelse og hotellet var i mye dårligere stand enn ut i fra bildene. Absolutt ikke verdig 4 stjerner. Vi hadde bestilt og forhåndsbetalt for rom med balkong, men fikk tildelt et rom uten. Måtte krangle oss til et med balkong. Vi skulle bli her i to netter, men det orket vi ikke, så etter en natt byttet vi hotell. Vi måtte allikevel betale for den siste natten selv om vi spurte pent om å slippe det.
Read More
Dashamir
icon-Business
Business
4.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The hotel is way behind nowadays standards. So careful of what you pick up. The pictures do not reflect the actual state of the structure.
Dashamir
icon-Business
Business
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The hotel is in very poor condition. Not up 4 star hotel.
Marco
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Abbiamo soggiornato per tre giorni alla metà luglio 2023. Abbiamo subito rilevato un bagno troppo piccolo e da ristrutturare, infatti le cromature e la ceramica servizi rovinate davano l'impressione che fosse sporco. La camera spartana. Illuminazione quasi assente : impossibilità sbarbarsi davanti allo specchio. Lo staff non preparato. Abbiamo avuto un inconveniente per mal funzionamento cassaforte : non si apriva e dentro avevamo denaro, bancomat, biglietti viaggio ritorno. Nonostante le nostre ripetute richieste di intervento, siamo stati costretti a fare un'ulteriore richiesta "decisa". Hanno dovuto bucare la cassaforte con flex e trapano con timore di bruciare il contenuto dentro. Alla fine ci è stato detto che sapevano dell'anomalia di queste cassaforti (ce ne sono 4). Dobbiamo ammettere la gentilezza della sig.ra Giada e la professionalità del sig. Donato. Unico lato positivo : posizione vicino al centro e al mare, ma ci sono altri hotels. Assolutamente Hotel Acapulco merita solo 2 stelle!!!
Read More
Verified traveler
2.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Appena arrivati non ci hanno segnalato l’orario di chiusura della vasca idromassaggio, informazione rilevante nel mio caso, avendo soggiornato una sola notte,
Number of reviews per page
20
40