Hotel Cristoforo Colombo

Beds are hard but staff and breakfast were impeccable

It was a bit out dated and at least a 30 min ride to central Rome . I was only there one night and that was enough ! There is a mall in walking distance .

I like the area.

nice hotel, but put us in wrong room initially. Mini bar advertised on site doesn't exist without request and payment (had this out with hotel manager - he did then bring us some freebies). A few things not quite measuring up to website. Breakfast was ok - fair to middling. Hot part a bit unusual. Pool was nice and warmish. bar/ restaurant was ok, but feel the food a bit over priced. Right next to shopping mall Staff were a bit argumentative when given wrong room (small double bed in small room for 3 people.....don't think so) and when they offered to bring another bed......unless you're a Barbie doll, there was no way another bed would fit in that box room. We had humped all baggage up ....to have to bring it all back down...not easy in a v small lift. Definitely not 4* as described, but ok for a short stay, especially when you know you are moving on to luxury.

Location

The hotel itself was ok as a base to visit Rome with Pleasant staff however we had heavy duty building work going on so close to the room we could touch the structural core drilling lorry from our balcony and other noisy machines just as close and lots of workmen. To make things worse the hotel facilities were totally closed for 3 days out of our 7 day stay. The hotel had 1 restaurant/bar and swimming pool so when all these were closed it really impacted the stay in the heatwave with nothing to do! We chose the hotel carefully for the pool etc and felt conned when we were asked to leave the pool area for a private party whilst sun bathing at midday.

We stayed here for a few days at the start of a trip to Italy. It wasn't the most conveniently located hotel for exploring the famous sites of Rome, but it wasn't a horrible location, either. We were able to easily navigate the buses and trains to areas we wanted to visit (a bus stop is right outside the property, and buses can take you to a train station). We were sad that the pool was out of commission during our stay, but things happen and the staff provided vouchers to visit the pool at a different hotel nearby. There was also a mall next door that had a variety of shops and dining options.

My room was very clean a spacious for one person and the restaurant by the pool was excellent.

Very clean

I’m writing to express serious concerns about our stay at Hotel Cristoforo Colombo (June 29–July 2). We chose your hotel based on strong reviews, but our experience was far below expectations due to multiple unresolved issues:     1.    Check-In Issues: Check-in took over 3 hours despite a confirmed reservation. We were given incorrect rooms and had to move mid-stay, causing major disruption.     2.    AC & Room Conditions: Several rooms, including ours, had non-functioning or poor AC. Cleanliness was     3. Misinformation from Staff: We were told the metro was a 10-minute walk — it was actually 25 minutes, creating challenges for children and elderly guests.     5.  Housekeeping Failures: Our room was not cleaned despite requests. Spills and unmade beds were left untouched (photos attached).      Overall it was not at al a pleasant stay.

We emailed the property director a few days back here is the copy of email/ Certainly! Here’s a more condensed version that still captures all major points: ⸻ Dear Director Giampieri, I’m writing to express serious concerns about our stay at Hotel Cristoforo Colombo (June 29–July 2). We chose your hotel based on strong reviews, but our experience was far below expectations due to multiple unresolved issues: 1. Check-In Issues: Check-in took over 3 hours despite a confirmed reservation. We were given incorrect rooms and had to move mid-stay, causing major disruption. 2. AC & Room Conditions: Several rooms, including ours, had non-functioning or poor AC. Cleanliness was also lacking. A room change wasn’t offered until the last night. 3. Broken Room Phones: Phones didn’t work, forcing us to go to the lobby for any request. 4. Misinformation from Staff: We were told the metro was a 10-minute walk — it was actually 25 minutes, creating challenges for children and elderly guests. 5. Unprofessional Conduct: At 2 AM, I was ignored by the front desk receptionist, who prioritized a personal conversation. A photo is attached. 6. Housekeeping Failures: Our room was not cleaned despite requests. Spills and unmade beds were left untouched (photos attached). 7. Facility Problems: Breakfast water dispensers didn’t work, and our ceiling leaked on the last night. Positive Note: One staff member offered a complimentary meal, which we appreciated. However, our concern is not compens

We choose this hotel for the swimming pool bit it was closed because of technicals problems. So the price is expansive without this equipment.

AVOID - even if they pay me to stay, i will never again stay! Room significantly smaller than advertised. Air-conditioner will tske you 20-30 years back in the past, the machine managed to cojjjol the room from 27.6 C to 25.4 C in 18 hours that we stayed in the room. Non chalant attitude of the 2 techinicians who came to see the room about the failure to cool - said " uts like this in the entire hotel" After a lot of back and forth, the technician and reception team said we could see another room but the aircon will be no different. Good breakfast provided.

I had a nice stay!

There is. No shuttle to the airport as they said in the website. You have to take taxi or uber. The room is very small and it is not 4 start hotels room. Te stuff is nice though,

Personal very courteous and helpful.

No Shower Gel or Soap or Shampoo in Room

Nice property , clean rooms, helpful staff, only quite far from central. Quiet neighbourhood. No food service after midnight.

Great

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