Hotel Diamond

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6.8
/10
Pleasant
214 reviews

What Guests Say About Their Stay

Igors

10.0
/ 10
The view from this hotel is amazing and while its in a bit off shoot location its not too far to be troublesome

Andra

10.0
/ 10
Very friendly and welcoming staff, the room was clean and towels were changed everyday which was great. Breakfast service was acceptable. The only let down was the location, very sketchy.

Verified traveler

10.0
/ 10
Based on location in Naples, the hotel was very clean and it does not go with the neighborhood. The walk during the day time to the train stations are very close, I would not walk out after sunset in the area.
In the Area
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Piazza Guglielmo Pepe, 11, Naples, Campania, Italy, 80142

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Diamond is located in area / city Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Diamond

Piazza Guglielmo Pepe, 11, Naples, Campania, Italy, 80142
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General


Near Piazza Giuseppe Garibaldi

Location


A stay at Hotel Diamond places you in the heart of Naples, within a 15-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. This hotel is 0.7 mi (1.1 km) from Gulf of Naples and 1.5 mi (2.4 km) from Port of Naples.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mercato di Porta Nolana - 0.6 km / 0.3 mi
Corso Umberto I - 0.6 km / 0.4 mi
Piazza Giuseppe Garibaldi - 0.8 km / 0.5 mi
Spaccanapoli - 0.9 km / 0.6 mi
Calata di Massa Port - 1 km / 0.6 mi
Gulf of Naples - 1.1 km / 0.7 mi
University of Naples Federico II - 1.1 km / 0.7 mi
Via dei Tribunali - 1.2 km / 0.7 mi
Via San Gregorio Armeno - 1.3 km / 0.8 mi
Porta Capuana - 1.4 km / 0.9 mi
Naples Cathedral - 1.4 km / 0.9 mi
San Lorenzo Maggiore - 1.4 km / 0.9 mi
San Gregorio Armeno Church - 1.5 km / 0.9 mi
University of Naples L'Orientale - Palazzo del Mediterraneo - 1.5 km / 0.9 mi
Piazza San Domenico Maggiore - 1.6 km / 1 mi

The nearest major airport is Naples Intl. Airport (NAP) - 14.2 km / 8.8 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.

Business Facilities


Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 28 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

All facilities in Hotel Diamond

Bar, Cafe and Lounge Hotel Diamond
Bar, Cafe and Lounge
Common Space Hotel Diamond
Common Space
Lobby Hotel Diamond
Lobby
Exterior Hotel Diamond
Exterior
Others Hotel Diamond
Others

Hotel Services

  • Express check-in
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Reception hall
  • Parking
  • Smoking area

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • TV lounge

Food and Drinks

  • Snack bar

Accessibilty

  • Accessibility equipment

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Diamond

Check-in/Check-out Time

Check-in:
From 12:30
Check-out:
Before 10:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:30 - to 10:30
Available rooms at Hotel Diamond
28
Number of floors in Hotel Diamond
4
Another facilities in Hotel Diamond
Express check-in, Welcoming drinks, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Hotel Diamond

What are available facilities at Hotel Diamond?
There are top facilites at Hotel Diamond such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diamond?
The standard check-in time at Hotel Diamond is starting from From 12:30 while the latest check-out time is at Before 10:30
What is the star rating of Hotel Diamond?
Hotel Diamond is a 3.0-star hotel.
How many floors does Hotel Diamond have?
Hotel Diamond has 4 floors.
How many rooms are available at Hotel Diamond?
Hotel Diamond has 28 rooms in total.
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More Reviews from Other Guests in Hotel Diamond

6.8
Pleasant
From 214 reviews
Cleanliness

7.4

Room Comfort

6.6

Location

7.0

Service and Facilites

7.2

Sort by
Most Relevant
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Traveler Reviews Hotel Diamond

Number of reviews per page
20
40
Top reviews
Igors
icon-Leisure
Leisure
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

The view from this hotel is amazing and while its in a bit off shoot location its not too far to be troublesome
Bethany
icon-Leisure
Leisure
6.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Not in the best area and shower broken and dirty
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Naples is a very bad city. It is loud all the time and the hotel does very little to block out the sound. The bathroom smelled like sewage making the entire room unbearable
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

False advertisement, room had no wifi, hotel had no real free parking but appeared in the search as such,the waster in the shower was terrible: no constant water flow in the shower and water went from warm to cold really fast. hotel was extemely noisy and the alamr clock in the room next to us when on for an hour while we were trying to sleep, and woke us up. we came to breakfast to find out half of the things in the breakfast already ran out.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Walking distans everywere
Andra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Very friendly and welcoming staff, the room was clean and towels were changed everyday which was great. Breakfast service was acceptable. The only let down was the location, very sketchy.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Based on location in Naples, the hotel was very clean and it does not go with the neighborhood. The walk during the day time to the train stations are very close, I would not walk out after sunset in the area.
Sergejs
icon-with Partner
with Partner
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Reasonably good location, but room was quite bad. Poor bad mattress and some strange noize coming out of water drain system all the time. I needed ear plugs to get asleep.
MERIAN
icon-Family
Family
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Very comfortable hotel
Jonathan
8.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Bad area but close to the hospital. Older facilities and not very well maintained. Relatively clean and good service.
Jonathan
8.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Older hotel with deteriorating facilities. Cost is decent for the room size but washroom in severe disrepair: vent fan button broken, towel rack hanging on by a thread, moldy shower, shower head is not running well. Area is ok during the day but night is pretty dark. Very close to the hospital.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Didn't like it! I found hairs on the bedshits and towels, Shower hand dirty and AC was SUPER Loud Breakfast was mediocre
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

Bedbugs in the room!!!!!
Clara
icon-with Partner
with Partner
6.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Shower needs to be fixed
Ian
8.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

The hotel is in a good location for the trains and ferries, also close to the old town and restaurants. The car parking is in their courtyard outside the Hotel and is under video surveillance, so its "OK". The breakfast is good. My only hassle was that the mini bar fridge did not work, and as it was very hot I really needed to chill my drinking water, and it took 1.5 days for them to change the fridge over and I had to be quite insistent.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Hotel was somewhat convenient, several blocks from a metro stop, however, the area seemed a little sketchy. We didn't want to wander around after dark. And we were concerned about our rental car. It was jammed into a spot in and around a lot of other cars! The room was small, and not very clean. The bathroom, also very small, had a horrible odor coming from the sink! Breakfast was plain and not very good. The staff seemed over worked, doing several jobs at once...working the front desk, answering phones, setting up the breakfast bar and making/serving beverages at the same time! They seemed bothered by our request for an additional pillow.
Read More
Tim
2.0
/10
Reviewed 499 week(s) ago

Expedia Group verified review

Ripped off by mgmt - double charged. Filthy room. No heat. Shower was either scalding or freezing. Wouldn't wish this on worst enemy Breakfsst was stale pasteries and no coffee.
Peter
icon-Family
Family
8.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

Very nice hotel. Unfortunately I had to be located in this area to visit a member of my family who was taken ill in the Loreto Mare hospital, and this was the only hotel close by. The area is not that nice to be honest, but perfectly located for my needs. it's also walkable to a lot of places however. I was pleasantly surprised by the quality of this hotel, clean, relatively comfortable and the staff were very accommodating. looks like recently modernized. I don't think they get many English speaking visitors, but the staff really tried hard to please. I was glad to stay here.
Read More
marian
icon-Family
Family
8.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

perfect location, clean, lovely room, very kind service. But the breakfast was not good. In fact we simple ate elsewhere.
Kieran
icon-with Partner
with Partner
6.0
/10
Reviewed 508 week(s) ago

Hotels.com verified review

Hotel was okay. Did what we needed as it gave us a bed for the night.
Number of reviews per page
20
40

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Lobby 4 Hotel Diamond

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 214 reviews
Cleanliness

7.4

Room Comfort

6.6

Location

7.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diamond

Number of reviews per page
20
40
Top reviews
Igors
icon-Leisure
Leisure
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

The view from this hotel is amazing and while its in a bit off shoot location its not too far to be troublesome
Bethany
icon-Leisure
Leisure
6.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Not in the best area and shower broken and dirty
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Naples is a very bad city. It is loud all the time and the hotel does very little to block out the sound. The bathroom smelled like sewage making the entire room unbearable
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

False advertisement, room had no wifi, hotel had no real free parking but appeared in the search as such,the waster in the shower was terrible: no constant water flow in the shower and water went from warm to cold really fast. hotel was extemely noisy and the alamr clock in the room next to us when on for an hour while we were trying to sleep, and woke us up. we came to breakfast to find out half of the things in the breakfast already ran out.
Read More
Verified traveler
icon-
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Walking distans everywere
Andra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Very friendly and welcoming staff, the room was clean and towels were changed everyday which was great. Breakfast service was acceptable. The only let down was the location, very sketchy.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Based on location in Naples, the hotel was very clean and it does not go with the neighborhood. The walk during the day time to the train stations are very close, I would not walk out after sunset in the area.
Sergejs
icon-with Partner
with Partner
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Reasonably good location, but room was quite bad. Poor bad mattress and some strange noize coming out of water drain system all the time. I needed ear plugs to get asleep.
MERIAN
icon-Family
Family
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Very comfortable hotel
Jonathan
8.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Bad area but close to the hospital. Older facilities and not very well maintained. Relatively clean and good service.
Jonathan
8.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Older hotel with deteriorating facilities. Cost is decent for the room size but washroom in severe disrepair: vent fan button broken, towel rack hanging on by a thread, moldy shower, shower head is not running well. Area is ok during the day but night is pretty dark. Very close to the hospital.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Didn't like it! I found hairs on the bedshits and towels, Shower hand dirty and AC was SUPER Loud Breakfast was mediocre
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

Bedbugs in the room!!!!!
Clara
icon-with Partner
with Partner
6.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Shower needs to be fixed
Ian
8.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

The hotel is in a good location for the trains and ferries, also close to the old town and restaurants. The car parking is in their courtyard outside the Hotel and is under video surveillance, so its "OK". The breakfast is good. My only hassle was that the mini bar fridge did not work, and as it was very hot I really needed to chill my drinking water, and it took 1.5 days for them to change the fridge over and I had to be quite insistent.
Read More
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Hotel was somewhat convenient, several blocks from a metro stop, however, the area seemed a little sketchy. We didn't want to wander around after dark. And we were concerned about our rental car. It was jammed into a spot in and around a lot of other cars! The room was small, and not very clean. The bathroom, also very small, had a horrible odor coming from the sink! Breakfast was plain and not very good. The staff seemed over worked, doing several jobs at once...working the front desk, answering phones, setting up the breakfast bar and making/serving beverages at the same time! They seemed bothered by our request for an additional pillow.
Read More
Tim
2.0
/10
Reviewed 499 week(s) ago

Expedia Group verified review

Ripped off by mgmt - double charged. Filthy room. No heat. Shower was either scalding or freezing. Wouldn't wish this on worst enemy Breakfsst was stale pasteries and no coffee.
Peter
icon-Family
Family
8.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

Very nice hotel. Unfortunately I had to be located in this area to visit a member of my family who was taken ill in the Loreto Mare hospital, and this was the only hotel close by. The area is not that nice to be honest, but perfectly located for my needs. it's also walkable to a lot of places however. I was pleasantly surprised by the quality of this hotel, clean, relatively comfortable and the staff were very accommodating. looks like recently modernized. I don't think they get many English speaking visitors, but the staff really tried hard to please. I was glad to stay here.
Read More
marian
icon-Family
Family
8.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

perfect location, clean, lovely room, very kind service. But the breakfast was not good. In fact we simple ate elsewhere.
Kieran
icon-with Partner
with Partner
6.0
/10
Reviewed 508 week(s) ago

Hotels.com verified review

Hotel was okay. Did what we needed as it gave us a bed for the night.
Number of reviews per page
20
40