Hotel Europeo

I normally don’t write reviews but I figure I should start since I rely on them so heavily. This is a standard hotel room. Very convenient, safe, walkable to shops and restaurants, short taxi to Napoli central. No bells and whistles, but you get plenty of that outside. Clean and simple.

My body is full of red spots because of the mosquito

The room was amazing and the service excellent.

This hotel is in a great location, and the staff is very friendly and helpful. That being said, the building where's located is old and a little run down, the rooms are small, and a few things didn't quite work (bathroom door not closing). Is a very convenient hotel, but you do get what you pay for

Was pretty good except the door are quite loud

Finding it was extremely frustrating. Area was covered in graffiti and the “hotel” was on the 6th floor of an old apartment building. AC did not cool room enough for us to sleep. Would NOT recommend

Central location. Clean sheets, linen and bathroom. Had aircon. Very grumpy staff. Terrible arrival to graffiti ridden seedy part of town, we didn’t feel safe here, triple security codes to get access. Didn’t feel safe to go out at night so stayed in. Hard beds, no space, no natural light; window shutter locked closed. No fridge or kettle, when asked to use fridge was denied. Half showers were cold. Room safe had no key so unusable. Like a basic youth hostel, not a hotel. If you can afford it pay a little extra for a decent hotel in a better part of town. This place is 1 star.

The hotel is in a great location close to many bars, shops and restaurants. It's tucked away off the busy street so there was not much noise pollution that could be heard from the room. Reception staff were very friendly and helpful. As we checked in when the reception was closed we were provided with clear instructions on how to gain access to the hotel and room. The room is basic but clean, all we needed was somewhere to lay down at night as we explored the city all day. I would recommend this hotel and would stay here again.

The hotel is difficult to find due to being incorrectly placed on Google maps. Even once you're in the right place it's still hard to find due to being poorly signed and tucked away down an alley. Once you do find it its location is pretty stellar and in a very cool part of town. Note though that if you are arriving by car it is inside the ZTL, which you shouldn't enter without proper permissions. To call this a hotel is misleading, in my opinion. This felt more like a hostel with private rooms. In our room, the toilet had no toilet paper! This was an unwelcome surprise. The shower drained poorly to the point that you were showering in standing water after a few minutes. The air conditioning unit was broken and wouldn't change off of the setting it was on. I felt like I put too much faith in the hotels.com review that it had... 8.0 stars for a hotel, and was overall disappointed in what we experienced.

The biggest benefit to this place is it's location and price. If those are your primary concerns, you will be happy with it. That said, the room was clean, but had a few rough edges. Wifi wasn't great but better than many other places I've stayed in Italy (that were much more expensive). Getting into the hotel itself is awkward and requires a few extra steps (get buzzed through a gate, walk down an ally, get buzzed into the door, walk or take the tiny elevate up 4 floors, and finally into the hotel).

In a good location - not far from shops, restaurants and bars. This is a popular, well-run hotel with comfortable rooms and very good value for money. The very secure entrance is a quite 'colourful' and there is a very nice cafe/bar by the entry gate for a snack and a drink perhaps before venturing out to explore the area. There is a useful taxi rank nearby also.

Aside from the bed being a bit too hard, this was a very pleasant place. Friendly staff and centrally located. Supermarket a couple of doors down.

It was just ok, outside hotel was very disappointing with all the graffiti everywhere but the city is like that in general, cleaner tried her best, our room was basic , small lift 2/3 people max in the lift which tough climb daily to the fourth floor,

You get what you paid for: Location is excellent, hotel is within 15 min walk from any point of interest in the center historico. Caffee in the courtyard is very nice. Hving Carrefour in 100m helps. Receptionists are very helpful. Cleaness is average - the linen and towels were fine, and the room was clean, but the walls in the shower and in bathroom in general were cleaned very long ago. Beds are somewhat worn. The staff is very loud. It is hard to sleep at 8 am when they yell to each other from opposing ends of the lobby.

Room was great for the price. Pretty clean. The shower is a little small for a 6 ft tall person. But nice people

Conveniently located in the old town, easy to find with a GPS app, on 4th floor of an old building, safe and easy to come and go with a code on both doors, cafe/bar at ground floor, lots more in the area, including a mini market few doors down, friendly staff, good wifi, optional breakfast available, coffee and drinks to buy, very reasonably priced and good for weekend stay.

Good basic hotel in central location. feels more like a B&B as small and very friendly staff- not soulless like mainstream hotels can be

Best location. Good value for money. Clean & comfortable. Our room was good size. Friendly staff. Everything thing you need it’s on your doorstep. Very good restaurants, cafe and bars very close by. Breakfast was cheap but I wouldn’t recommend it. Easy to get in as they gave us the code but we didn’t know how to get out of the gate as they didn’t tell us.

The member of staff who greeted us was extremely rude. Barely said anything to us other than barking “passport” with no explanation. Gave no instruction as to any of the hotel facilities. The air con was broken and he through his hand in the air as if we had broken it (this was only after entering the room and turning it on!). Room was tiny, hot and dark. We stayed 1 night and left at 7am to escape what felt like a prison. I don’t normally write reviews but I am so angry with the way we were treated I felt obliged to warn other people! I would not recommend this hotel AT ALL.

Very central location. We easily walked everywhere and the staff was very helpful.