Hotel Palazzo Grillo

Hotels
9.4
/10
Exceptional
332 reviews

What Guests Say About Their Stay

Nancy
10.0
/ 10
The lobby is beautiful with old fresco. Everything is organized and well taken care of. The breakfast is good. The room itself was average but had all the amenities needed. The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned. It's easy to get lost in the narrow streets which can be dark at night. I was a little nervous going out at night having to navigate the abandoned narrow alleys.
Christina
10.0
/ 10
This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Tamara
10.0
/ 10
Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
In the Area
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Piazza delle Vigne 4, Genova, Metropolitan City of Genova, Liguria, Italy, 16123

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Palazzo Grillo is a hotel is located at Genoa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palazzo Grillo

Piazza delle Vigne 4, Genova, Metropolitan City of Genova, Liguria, Italy, 16123
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Discover More About Hotel Palazzo Grillo

Location


Hotel Palazzo Grillo is a hotel is located at Genoa.

About Hotel Palazzo Grillo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Palazzo Grillo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Palazzo Grillo.

All facilities in Hotel Palazzo Grillo

Others Hotel Palazzo Grillo
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

General

  • Banquet
  • Terrace

Sports and Recreations

  • Game room
  • Billiard

Things to Do

  • Library

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Palazzo Grillo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Available rooms at Hotel Palazzo Grillo
25
Another facilities in Hotel Palazzo Grillo
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in Hotel Palazzo Grillo

What are available facilities at Hotel Palazzo Grillo?
There are top facilites at Hotel Palazzo Grillo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palazzo Grillo?
The standard check-in time at Hotel Palazzo Grillo is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Palazzo Grillo?
Hotel Palazzo Grillo is a 4.0-star hotel.
How many rooms are available at Hotel Palazzo Grillo?
Hotel Palazzo Grillo has 25 rooms in total.
What do past guests say about Hotel Palazzo Grillo?
Hotel Palazzo Grillo is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Palazzo Grillo

9.4
Exceptional
From 332 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

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Traveler Reviews Hotel Palazzo Grillo

Number of reviews per page
20
40
Top reviews
Nancy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lobby is beautiful with old fresco. Everything is organized and well taken care of. The breakfast is good. The room itself was average but had all the amenities needed. The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned. It's easy to get lost in the narrow streets which can be dark at night. I was a little nervous going out at night having to navigate the abandoned narrow alleys.
Read More
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great quiet location.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Tamara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.
Bonita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful interiors, comfortable room, great staff, excellent location
Peter
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were friendly and very helpful particularly all the girls at reception. Hotel is ideally placed in the centre of the old town with the only drawback that taxis can only get to the Piazza Competto which is 50 meters away so you have to wheel your luggage that 50m.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Convenient location. Walkable to many attractions. Rooms are fine but staff and its service is the star. Everyone at the hotel were helpful and go beyond the normal to ensure a fantastic experience. One recommendation is once you’re in a taxi to the hotel; call the hotel to coordinate drop off location. Hotel is in a historic area with limited taxi access but the staff will help to secure your arrival.
Read More
Ysabel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What a beautiful place to stay, seeped in history, right in the heart of the old town. We had a fantastic time with friendly staff, a clean, comfortable, air conditioned room. Some of the smaller ally streets can feel a little unsafe but if you stick to the main ones it was great :)
Andre
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Gorgeous palazzo tastefully designed.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved the Palazzo Grillo. Yes, it is a registered UNESCO World Heritage site and a wonderfully restored hotel that seamlessly blends a palazzo built in 1545 with 21st-century conveniences. A superb breakfast on the top floor, a beautiful relaxation library on the second floor, and nicely placed in the old quarter of Genova, at the Piazza delle Vigne. Palazzo Grillo is located in the pedestrian zone of the town center, making access by car impossible. We enjoy walking, so the 5-minute walk with our luggage from the closest parking garage (Marina Porto Antico) to the town center was no problem. Be sure to follow the directions from the hotel. Certain taxis can take you close to the hotel, resulting in a shorter walk. The labyrinth of alleys in the old part of town is worth your trip--a cultural wonder. Expect excellent service from the staff.
Read More
Rosemary
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

beautiful historic building with cozy indoor library/workspace/lounge and a lovely rooftop terrace. staff was super friendly and helpful (and multi-lingual!). breakfast was solid and well worth the extra fee. excellent central location in old town genova, easily walkable to many points of interest and public transit. overall fantastic value, will definitely book again.
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellant Hotel. Beautiful property! I would definitely stay again!
Josh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautifully restored palazzo in the center of old town. From the lobby to the room to the other common areas, the feel, decor and design was stunning. Service was generally excellent as well. Great location from which to explore all the Old Town sites and get lost in the maze of alleys. Gran Ristoro, a phenomenal, tiny sandwich shop is a three-minute walk away and a must visit for foodies. There isn’t any parking in the Old Town, but there is convenient self-parking a few minutes walk away at the port. We would definitely choose Palazzo Grillo again if we return to Genoa.
Read More
Gabriela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We have booked the standard room but uplon arrival we realized that it was very basic on a level that needs more love to make it welcoming. We paid an additional 50 euros directly to the hotel for an upgrade for the Junior room which was nice. The breakfast is good and includes a wide selection of products.
Rughia
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property cannot be accessed via car. One should carry the luggage through very narrow passage. This should be transparent to the travelers.
Wan Heng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location in the old town area. Taxi can’t get to the front of hotel. It’s a 5 minute walk from drop off. But well worth it.
Jamie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very helpful staff. We got lost walking there and staff came to find us. We appreciated that. Great breakfast!
Pauline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful hotel in central old town location.
Number of reviews per page
20
40

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Others 4 Hotel Palazzo Grillo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 332 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palazzo Grillo

Number of reviews per page
20
40
Top reviews
Nancy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lobby is beautiful with old fresco. Everything is organized and well taken care of. The breakfast is good. The room itself was average but had all the amenities needed. The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned. It's easy to get lost in the narrow streets which can be dark at night. I was a little nervous going out at night having to navigate the abandoned narrow alleys.
Read More
Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great quiet location.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Tamara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.
Bonita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful interiors, comfortable room, great staff, excellent location
Peter
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were friendly and very helpful particularly all the girls at reception. Hotel is ideally placed in the centre of the old town with the only drawback that taxis can only get to the Piazza Competto which is 50 meters away so you have to wheel your luggage that 50m.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Convenient location. Walkable to many attractions. Rooms are fine but staff and its service is the star. Everyone at the hotel were helpful and go beyond the normal to ensure a fantastic experience. One recommendation is once you’re in a taxi to the hotel; call the hotel to coordinate drop off location. Hotel is in a historic area with limited taxi access but the staff will help to secure your arrival.
Read More
Ysabel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What a beautiful place to stay, seeped in history, right in the heart of the old town. We had a fantastic time with friendly staff, a clean, comfortable, air conditioned room. Some of the smaller ally streets can feel a little unsafe but if you stick to the main ones it was great :)
Andre
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Gorgeous palazzo tastefully designed.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved the Palazzo Grillo. Yes, it is a registered UNESCO World Heritage site and a wonderfully restored hotel that seamlessly blends a palazzo built in 1545 with 21st-century conveniences. A superb breakfast on the top floor, a beautiful relaxation library on the second floor, and nicely placed in the old quarter of Genova, at the Piazza delle Vigne. Palazzo Grillo is located in the pedestrian zone of the town center, making access by car impossible. We enjoy walking, so the 5-minute walk with our luggage from the closest parking garage (Marina Porto Antico) to the town center was no problem. Be sure to follow the directions from the hotel. Certain taxis can take you close to the hotel, resulting in a shorter walk. The labyrinth of alleys in the old part of town is worth your trip--a cultural wonder. Expect excellent service from the staff.
Read More
Rosemary
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

beautiful historic building with cozy indoor library/workspace/lounge and a lovely rooftop terrace. staff was super friendly and helpful (and multi-lingual!). breakfast was solid and well worth the extra fee. excellent central location in old town genova, easily walkable to many points of interest and public transit. overall fantastic value, will definitely book again.
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellant Hotel. Beautiful property! I would definitely stay again!
Josh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautifully restored palazzo in the center of old town. From the lobby to the room to the other common areas, the feel, decor and design was stunning. Service was generally excellent as well. Great location from which to explore all the Old Town sites and get lost in the maze of alleys. Gran Ristoro, a phenomenal, tiny sandwich shop is a three-minute walk away and a must visit for foodies. There isn’t any parking in the Old Town, but there is convenient self-parking a few minutes walk away at the port. We would definitely choose Palazzo Grillo again if we return to Genoa.
Read More
Gabriela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We have booked the standard room but uplon arrival we realized that it was very basic on a level that needs more love to make it welcoming. We paid an additional 50 euros directly to the hotel for an upgrade for the Junior room which was nice. The breakfast is good and includes a wide selection of products.
Rughia
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property cannot be accessed via car. One should carry the luggage through very narrow passage. This should be transparent to the travelers.
Wan Heng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location in the old town area. Taxi can’t get to the front of hotel. It’s a 5 minute walk from drop off. But well worth it.
Jamie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very helpful staff. We got lost walking there and staff came to find us. We appreciated that. Great breakfast!
Pauline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful hotel in central old town location.
Number of reviews per page
20
40