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Hotel Roberta
Hotels
7.6
/10
Pleasant
388 reviews
What Guests Say About Their Stay
Nicola
10.0
/ 10
Lovely hotel, friendly reception, room was very clean. Only issue for us was that the aircon didn’t really get cold enough and with 4 people in the room it was a little hot. Otherwise, all good.
Raymond
10.0
/ 10
When we checked in, we asked about getting taxi to the cruise for the next day, the receptionist doesn’t have a clue of MSC cruise.
The place is convenient, lots of restaurants, maestre station is close . Nice stay for a night .
domenic
10.0
/ 10
very kind and highliy professional staff. very good location. i would go there again.
In the Area
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Via Sernaglia 21, Carceri, Province of Padua, Veneto, Italy, 30172
Main Facilities
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Restaurant
WiFi
Elevator
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Available Room Types in Hotel Roberta
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What's around Hotel Roberta
Via Sernaglia 21, Carceri, Province of Padua, Veneto, Italy, 30172
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Discover More About Hotel Roberta
Location
Hotel Roberta is a hotel in a good neighborhood, which is located at Carceri.
About Hotel Roberta
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Roberta.
With all facilities offered, Hotel Roberta is the right place to stay.
All facilities in Hotel Roberta
Others
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- Front desk
- Tours
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Breakfast
- Bar
General
- Banquet
- Reception hall
Things to Do
- Library
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Roberta
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately EUR 10 per person
- Late check-out fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
- A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.80 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, mobile payments, and cash
- Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Roberta | 36 |
Number of floors in Hotel Roberta | 2 |
Another facilities in Hotel Roberta | Luggage storage, Express check-out, Multilingual staff, Front desk, Tours |
Frequently asked question in Hotel Roberta
What are available facilities at Hotel Roberta?
There are top facilites at Hotel Roberta such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Roberta?
The standard check-in time at Hotel Roberta is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Roberta provide breakfast?
Yes, Hotel Roberta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Roberta?
Hotel Roberta is a 3.0-star hotel.
How many floors does Hotel Roberta have?
Hotel Roberta has 2 floors.
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More Reviews from Other Guests in Hotel Roberta
Overall Ratings & Reviews Hotel Roberta
Other sources (388)
7.6
Pleasant
From 388 reviews
Cleanliness
8.0
Room Comfort
7.0
Location
8.4
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Roberta
Number of reviews per page
20
40
Top reviews
Nicola
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel, friendly reception, room was very clean. Only issue for us was that the aircon didn’t really get cold enough and with 4 people in the room it was a little hot. Otherwise, all good.
Raymond
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
When we checked in, we asked about getting taxi to the cruise for the next day, the receptionist doesn’t have a clue of MSC cruise.
The place is convenient, lots of restaurants, maestre station is close . Nice stay for a night .
Dave
Leisure
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Initially the area of Mestre is not great which various undesirable people milling around looking dodgy. I wouldn’t go out on your own at night.
My first room, stank of cigarette smoke, drawn in via the AC. The bed sheets had holes in the but although very basic, it was at least clean. I asked to move rooms after the first night, which was kindly accommodated, but the room was very noisy both inside and outside. For 3 nights I didn’t sleep well at all. The shower in both rooms also went cold after 2mins. Over all the hotel was poor, not a 3 star … more a 2 star and I probably wouldn’t go back again.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Clean and quiet property near Mestre train/bus station. Friendly staff. Non-descript neighborhood.
Nina
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location
domenic
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
very kind and highliy professional staff. very good location. i would go there again.
Garriott
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hotel Roberta does well everything well for a trip to Venice: ~20min bus ride away from Venice, nearby a supermarket (Ali), clean, good sleep. Breakfast cost 10 euros. It is good enough, nothing special. Great value for price paid.
Kazimierz
Leisure
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is a bait and switch operation. Very unusual in my experience with Expedia to find the hotel not complying with advertised amenities. The main problem for my 3 day stay was the complete lack of air conditioning in my room during the hottest days of the year with Europe under an intense heat dome. They did have some air conditioning in the hallways. The room was rather dingy and small, but clean enough. No USB ports at all. Since a had an issue with one of my charging cables, I was not able to recharge my phone at all initially. When I simply described the problem at the night front desk, the receptionist got aggressive, lecturing me that I did not have the right to criticize the hotel in any way! Eventually, he did give me an adaptor that I could use with my other cable so that I was able to recharge my phone over the rest of my stay. The day staff spoke quite poor English so communication was a problem. Overall, my hotel experience here was hardly bearable, with the first half of the night trying to sleep in stifling heat. But, In made it. Since this experience was not up to my previous longstanding experience with Expedia, and was not reasonable given the implied contract that was entered into, I would request compensation from the service provider for this experience. Thanks for your help and attention to this matter.
Read More
Alfred
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Hotel staff were helpful and friednly.
Michael
Leisure with Friends
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room is way too small
Oi Ying
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Convenient location, close to the train station. Staff were super friendly and helpful. We were more than satisfied with the hotel's service. Would recommend it to friends.
Kate
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
"Everything! The staff were so welcoming and happy!
The hotel is beautifully decorated so much thought."
Yoon
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel was good. I did not expect much from 3star hotel. The hotel is exactly what you would expect from 3 star.
However, there were quite a bit of bugs(this includes mosquitoes).
There is coin laundry beside the hotel which seems convenient.
Mariann
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
This hotel is a five minute walk from the train station. Excellent location for commuting to Venice.
James
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We stayed one night. But from there we walked to a Main Street to find a few places to dine. Train station and buses available were easy to find one block away from Hotel Roberta. We also enjoyed a good breakfast selection included in the room fee.
Max
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The room was overall clean and checkin and checkout were easy. Staff was nice and spoke enough English to assist us which was appreciated as our italian isn't quite as good as it could be.
My issues stem with the comfort, smell and overall area. Upon emtering the room, we were hit with the immediate stench of cigarettes. It was overwhelmingly bad. At first we thought it was coming from the street below, but soon realized it was in the headboard and furniture.
We considered saying something to staff, but after 17 hours of travel and a language barrier, we decided not to.
We did some remedies of our own to mitigate the smell and were able to dull it enough to get by. That leads me to issue # 2. The beds are extremely firm and uncomfortable. They also arent particularly spacious but we understood this going in as Europe is less spacious in general with accomodations compared to the USA.
Sleep was difficult due to the discomfort in the beds, but again, we got by.
My final issue is the location, though this was the lowest of my concerns. The area overall felt a bit unsafe. The hotel presents itself fairly well, but stands out in what appeared to be a rougher part of town. We heard neighbors screaming at each other, and found the area in relative disrepair. This isn't the hotel's fault by any means, but is something to consider.
The hotel is fairly close to the train station (6 or so minute walk) which is why we assumed it would be a nice area.
Read More
Patricia
Leisure
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The location was as expected, the room was small, as expected. There was ok storage and the bathroom was well equpped, new- looking and clean. The room was too hot but the air-con was effective. The problem was the bed. It was too firm and had only one "pillow" which felt like a flat block of foam. I found it impossible to get comfortable in any position, or to sleep.
Read More
Graham
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Great hotel for the price, spacious room, comfortable bed, no complaints
Julian
Leisure
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
nice quiet place, 4 minute walk to train station
Raytza
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The hotel is near to Venetia. The staff was good.
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Roberta
Other sources (388)
7.6
Pleasant
From 388 reviews
Cleanliness
8.0
Room Comfort
7.0
Location
8.4
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Roberta
Number of reviews per page
20
40
Top reviews
Nicola
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel, friendly reception, room was very clean. Only issue for us was that the aircon didn’t really get cold enough and with 4 people in the room it was a little hot. Otherwise, all good.
Raymond
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
When we checked in, we asked about getting taxi to the cruise for the next day, the receptionist doesn’t have a clue of MSC cruise.
The place is convenient, lots of restaurants, maestre station is close . Nice stay for a night .
Dave
Leisure
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Initially the area of Mestre is not great which various undesirable people milling around looking dodgy. I wouldn’t go out on your own at night.
My first room, stank of cigarette smoke, drawn in via the AC. The bed sheets had holes in the but although very basic, it was at least clean. I asked to move rooms after the first night, which was kindly accommodated, but the room was very noisy both inside and outside. For 3 nights I didn’t sleep well at all. The shower in both rooms also went cold after 2mins. Over all the hotel was poor, not a 3 star … more a 2 star and I probably wouldn’t go back again.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Clean and quiet property near Mestre train/bus station. Friendly staff. Non-descript neighborhood.
Nina
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location
domenic
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
very kind and highliy professional staff. very good location. i would go there again.
Garriott
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hotel Roberta does well everything well for a trip to Venice: ~20min bus ride away from Venice, nearby a supermarket (Ali), clean, good sleep. Breakfast cost 10 euros. It is good enough, nothing special. Great value for price paid.
Kazimierz
Leisure
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is a bait and switch operation. Very unusual in my experience with Expedia to find the hotel not complying with advertised amenities. The main problem for my 3 day stay was the complete lack of air conditioning in my room during the hottest days of the year with Europe under an intense heat dome. They did have some air conditioning in the hallways. The room was rather dingy and small, but clean enough. No USB ports at all. Since a had an issue with one of my charging cables, I was not able to recharge my phone at all initially. When I simply described the problem at the night front desk, the receptionist got aggressive, lecturing me that I did not have the right to criticize the hotel in any way! Eventually, he did give me an adaptor that I could use with my other cable so that I was able to recharge my phone over the rest of my stay. The day staff spoke quite poor English so communication was a problem. Overall, my hotel experience here was hardly bearable, with the first half of the night trying to sleep in stifling heat. But, In made it. Since this experience was not up to my previous longstanding experience with Expedia, and was not reasonable given the implied contract that was entered into, I would request compensation from the service provider for this experience. Thanks for your help and attention to this matter.
Read More
Alfred
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Hotel staff were helpful and friednly.
Michael
Leisure with Friends
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room is way too small
Oi Ying
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Convenient location, close to the train station. Staff were super friendly and helpful. We were more than satisfied with the hotel's service. Would recommend it to friends.
Kate
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
"Everything! The staff were so welcoming and happy!
The hotel is beautifully decorated so much thought."
Yoon
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel was good. I did not expect much from 3star hotel. The hotel is exactly what you would expect from 3 star.
However, there were quite a bit of bugs(this includes mosquitoes).
There is coin laundry beside the hotel which seems convenient.
Mariann
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
This hotel is a five minute walk from the train station. Excellent location for commuting to Venice.
James
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We stayed one night. But from there we walked to a Main Street to find a few places to dine. Train station and buses available were easy to find one block away from Hotel Roberta. We also enjoyed a good breakfast selection included in the room fee.
Max
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The room was overall clean and checkin and checkout were easy. Staff was nice and spoke enough English to assist us which was appreciated as our italian isn't quite as good as it could be.
My issues stem with the comfort, smell and overall area. Upon emtering the room, we were hit with the immediate stench of cigarettes. It was overwhelmingly bad. At first we thought it was coming from the street below, but soon realized it was in the headboard and furniture.
We considered saying something to staff, but after 17 hours of travel and a language barrier, we decided not to.
We did some remedies of our own to mitigate the smell and were able to dull it enough to get by. That leads me to issue # 2. The beds are extremely firm and uncomfortable. They also arent particularly spacious but we understood this going in as Europe is less spacious in general with accomodations compared to the USA.
Sleep was difficult due to the discomfort in the beds, but again, we got by.
My final issue is the location, though this was the lowest of my concerns. The area overall felt a bit unsafe. The hotel presents itself fairly well, but stands out in what appeared to be a rougher part of town. We heard neighbors screaming at each other, and found the area in relative disrepair. This isn't the hotel's fault by any means, but is something to consider.
The hotel is fairly close to the train station (6 or so minute walk) which is why we assumed it would be a nice area.
Read More
Patricia
Leisure
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The location was as expected, the room was small, as expected. There was ok storage and the bathroom was well equpped, new- looking and clean. The room was too hot but the air-con was effective. The problem was the bed. It was too firm and had only one "pillow" which felt like a flat block of foam. I found it impossible to get comfortable in any position, or to sleep.
Read More
Graham
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Great hotel for the price, spacious room, comfortable bed, no complaints
Julian
Leisure
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
nice quiet place, 4 minute walk to train station
Raytza
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The hotel is near to Venetia. The staff was good.
Number of reviews per page
20
40