Hotel Santuario Pompei

Hotels
7.8
/10
Pleasant
97 reviews

What Guests Say About Their Stay

Aldo
10.0
/ 10
Posizione invidiabile, di fronte al Santuario della Beata Vergine. Personale cordiale e preparato. Stanze spaziose e luminose. Ottima la pulizia.
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Paola
10.0
/ 10
Is a beautiful place, antique, comfortable, and the people who’s working there are very professional. I recommend this hotel.
Daniel
10.0
/ 10
Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
In the Area
See Map
Piazza Bartolo Longo, 2, Naples, Campania, Italy, 80045

Main Facilities

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Restaurant
WiFi
Elevator
Hotel Santuario Pompei is located in area / city Naples.
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What's around Hotel Santuario Pompei

Piazza Bartolo Longo, 2, Naples, Campania, Italy, 80045
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Location


Hotel Santuario Pompei is located in area / city Naples.

About Hotel Santuario Pompei

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santuario Pompei.

Savor your favorite dishes with special cuisines from Hotel Santuario Pompei exclusively for you.

With all facilities offered, Hotel Santuario Pompei is the right place to stay.

All facilities in Hotel Santuario Pompei

Others Hotel Santuario Pompei
Others

Public Facilities

  • Others
  • Restaurant
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

Hotel Services

  • Luggage storage
  • Front desk
  • Concierge

Connectivity

  • Free WiFi

General

  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Santuario Pompei

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 7 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 80
  • Nearby parking fee: EUR 20.00 per day (492 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santuario Pompei
25
Another facilities in Hotel Santuario Pompei
Others, Coffee shop, Breakfast, Bar, Snack bar

Frequently asked question in Hotel Santuario Pompei

What are available facilities at Hotel Santuario Pompei?
There are top facilites at Hotel Santuario Pompei such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santuario Pompei?
The standard check-in time at Hotel Santuario Pompei is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Hotel Santuario Pompei provide breakfast?
Yes, Hotel Santuario Pompei provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santuario Pompei?
Hotel Santuario Pompei is a 3.0-star hotel.
How many rooms are available at Hotel Santuario Pompei?
Hotel Santuario Pompei has 25 rooms in total.
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More Reviews from Other Guests in Hotel Santuario Pompei

7.8
Pleasant
From 97 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

10.0

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Hotel Santuario Pompei

Number of reviews per page
20
40
Top reviews
Sam
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We booked this last minute after worrying about not getting back to Sorrento following a concert attending at the amphitheatre, which was just a short walk away — a big plus in the heat. On arrival, we were pleasantly surprised to be given an upgrade, and the manager also offered complimentary breakfasts for both of us, which was a thoughtful touch. The room was comfortable and overlooked the main square in front of the cathedral, giving us a real sense of place. The air conditioning was very welcome, especially with temperatures hitting the 30s, and we managed a decent night’s sleep. The location is excellent — close to restaurants, bars, and, of course, the Pompeii Ruins. Breakfast was ok, although a toastie grill might help speed things up a bit in the morning rush. The staff were friendly and the coffee hit the spot. For the price we paid, in the location this was, and for the convenience, this was good value 😊
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff was super nice and tried to be helpful but our room was small, floor was dirty, beds squeaky and there was no cold water. We couldn’t shower because the water was scalding. I finally washed my hair in the tiny sink. The outlet in the bathroom was sticking out of the wall and the cover for plumbing was off as well so they must have known there was a plumbing issue
Read More
Aldo
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Posizione invidiabile, di fronte al Santuario della Beata Vergine. Personale cordiale e preparato. Stanze spaziose e luminose. Ottima la pulizia.
Paola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Is a beautiful place, antique, comfortable, and the people who’s working there are very professional. I recommend this hotel.
Kristen
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.
Read More
Gabriel
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent, efficient check in, clean apartment, friendly staff.
Michelle
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!
neil
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nice place everyone very helpful
Nigel
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0
Martine E
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The hotel needs updating no doubt. Staff was very nice and helpful Great view on the church No internet !!!!!!!!! No glass / cup in room No place to put soap etc Very basic
Andrei
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad
Howard James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x
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Colton
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.
Elisabet
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel is situated near to everything. The room was clean. The staff was very friendly.
maurizio
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Feeling like at home besides a tasty and fulfilling breakfast. Very good cleanliness .- excellent location
M
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very clean and the staff very helpful. They let us for check in earlier. Highly recommend .
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Nice, cozy place downtown, in the center of everything. Good owner; was given a phone charger for free since I lost mine. Also cheap!
brooks
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It's right near the archeological site. Cold AC, comfortable beds, great service that went above and beyond.
Number of reviews per page
20
40

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Others 4 Hotel Santuario Pompei

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 97 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santuario Pompei

Number of reviews per page
20
40
Top reviews
Sam
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We booked this last minute after worrying about not getting back to Sorrento following a concert attending at the amphitheatre, which was just a short walk away — a big plus in the heat. On arrival, we were pleasantly surprised to be given an upgrade, and the manager also offered complimentary breakfasts for both of us, which was a thoughtful touch. The room was comfortable and overlooked the main square in front of the cathedral, giving us a real sense of place. The air conditioning was very welcome, especially with temperatures hitting the 30s, and we managed a decent night’s sleep. The location is excellent — close to restaurants, bars, and, of course, the Pompeii Ruins. Breakfast was ok, although a toastie grill might help speed things up a bit in the morning rush. The staff were friendly and the coffee hit the spot. For the price we paid, in the location this was, and for the convenience, this was good value 😊
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff was super nice and tried to be helpful but our room was small, floor was dirty, beds squeaky and there was no cold water. We couldn’t shower because the water was scalding. I finally washed my hair in the tiny sink. The outlet in the bathroom was sticking out of the wall and the cover for plumbing was off as well so they must have known there was a plumbing issue
Read More
Aldo
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Posizione invidiabile, di fronte al Santuario della Beata Vergine. Personale cordiale e preparato. Stanze spaziose e luminose. Ottima la pulizia.
Paola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Is a beautiful place, antique, comfortable, and the people who’s working there are very professional. I recommend this hotel.
Kristen
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.
Read More
Gabriel
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent, efficient check in, clean apartment, friendly staff.
Michelle
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!
neil
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nice place everyone very helpful
Nigel
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0
Martine E
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The hotel needs updating no doubt. Staff was very nice and helpful Great view on the church No internet !!!!!!!!! No glass / cup in room No place to put soap etc Very basic
Andrei
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad
Howard James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x
Read More
Colton
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.
Elisabet
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel is situated near to everything. The room was clean. The staff was very friendly.
maurizio
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Feeling like at home besides a tasty and fulfilling breakfast. Very good cleanliness .- excellent location
M
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very clean and the staff very helpful. They let us for check in earlier. Highly recommend .
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Nice, cozy place downtown, in the center of everything. Good owner; was given a phone charger for free since I lost mine. Also cheap!
brooks
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It's right near the archeological site. Cold AC, comfortable beds, great service that went above and beyond.
Number of reviews per page
20
40