HOTEL UNIVERSO

Positives are that staff are helpful, friendly and efficient. Also, the hotel is located not far from the piazza castello and main Porto Susa stations (both a bus or tram ride away ). Free breakfast was sufficient. However, there are many negatives. This is advertised as a 3* hotel but it is definitely not. The room was clean but very tired and in real need of renovation. Some of the workers are hanging off the wall - dangerous! There is NO mirror in the room. Not a dressing mirror or a full length. The only mirror is in the bathroom. The shower cubicle is tiny - you have to crouch and navigate positions just to shower properly! The windows open to a balcony, but this is a big security risk because any of your neighbours can walk onto your balcony and enter your room, if you leave the window open. There should be sufficient barricades between room balconies. The reception closes early so you need to use your key card to enter the building at night. One night a group of people Couldn’t get in and the emergency number didn’t work so they were stranded outside! The price of this hotel is not worth it at all, I was overcharged despite booklet months ahead.

Charming small hotel. Older building and cool antique elevator, but rooms are nicely updated.

Very helpful staff, great communication.

Excellent location and very frendly staff. A bit noisy traffic but not too bad for a city vacation.

Noisy

It's a dated but nice property. We spent 3 days there. We're comfortable. It's easy to get everywhere using public transport. There is also a Pullman that takes you directly to the airport in walking distance. The staff is very attentive. The breakfast is good even though is simple. Nothing to complaint about. We would stay here again.

was a good last minute find, staff were very welcoming and kind. for the price it was definitely worth it.

Mycket vänlig personal. Rent men enkelt rum. Svårt med hiss som inte används rätt av vissa användare -innebär trappor istället. Ok frukost. Men mycket vänlig och tillmötesgående personal. Bra förbindelser med spårvagn och buss.

It's a good place, there are some restaurants around, and it's a good place to take the bus. The breakfast is varied, the place is comfortable, you pay what you get.

Luogo tranquillo con personale disponibile

Ottima posizione

It wss nesr Taursia Students Residency.

Très bon rapport qualité-prix Hôtel situé face a l'arrêt de tram, super pour aller en centre-ville sans stress

Hotel confortevole,nulla di negativo

Hôtel propre, petit déjeuner correct. Mobilier sans style et sans âge. Rue un peu bruyante à cause des stations de trams. Quartier isolé

Clean and modern-looking room & bathroom, reasonably spacious with reasonable storage area for this hotel category, with several electric plugs. Efficient reception staff. Decent breakfast (1 type of cheese, 2 types of ham, 2 types of juice, yogurt, fruits, cereals, 2 types of cake-like dessert, ...). Bus/tram stop right in front. Downsides: Small lift with dual doors that must be opened and closed upon entering and exiting (a total of 12 door-knob operations taking into account the double inner door, makes you think twice before using it!). Shower area had barely enough room for a person, had to open the window screen to bend down. Faux leather of desk chair was worn out and frayed.

Un hotel semplice, non molto pulito

Accueillant et propre.

Tout à fait correct. Confortable et bon petit déjeuner. Un petit bémol sur l'isolation. On entend tout ce qui se passe dans les autres chambres.

Struttura un po' datata ma ben tenuta