Palazzo Caracciolo Naples

Hotels
8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

XIAOWEN

10.0
/ 10
The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.

Stephen

10.0
/ 10
A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return

Marina

10.0
/ 10
Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa
In the Area
See Map
Via Carbonara, 112, Naples, Campania, Italy, 80139

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
Elevator
Palazzo Caracciolo Naples is located in area / city Naples. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Palazzo Caracciolo Naples

Via Carbonara, 112, Naples, Campania, Italy, 80139
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Location


Palazzo Caracciolo Naples is located in area / city Naples.

About Palazzo Caracciolo Naples

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Palazzo Caracciolo Naples exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Palazzo Caracciolo Naples is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Palazzo Caracciolo Naples.

All facilities in Palazzo Caracciolo Naples

Swimming Pool Palazzo Caracciolo Naples
Swimming Pool
Lobby Palazzo Caracciolo Naples
Lobby
Others Palazzo Caracciolo Naples
Others
Restaurant Palazzo Caracciolo Naples
Restaurant

Public Facilities

  • Elevator
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Things to Do

  • Fitness center

Transportation

  • Parking with surcharge

Food and Drinks

  • Bar

General

  • AC

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Palazzo Caracciolo Naples

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Palazzo Caracciolo Naples
145
Another facilities in Palazzo Caracciolo Naples
Room service, Hairdryer, TV, Fitness center, Parking with surcharge

Frequently asked question in Palazzo Caracciolo Naples

What are available facilities at Palazzo Caracciolo Naples?
There are top facilites at Palazzo Caracciolo Naples such as AC, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palazzo Caracciolo Naples?
The standard check-in time at Palazzo Caracciolo Naples is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Palazzo Caracciolo Naples?
Palazzo Caracciolo Naples is a 4.0-star hotel.
How many rooms are available at Palazzo Caracciolo Naples?
Palazzo Caracciolo Naples has 145 rooms in total.
Does Palazzo Caracciolo Naples provide parking?
Yes, Palazzo Caracciolo Naples provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Palazzo Caracciolo Naples

8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palazzo Caracciolo Naples

Number of reviews per page
20
40
Top reviews
ANDREW
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really disappointing hotel. Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls. Communal areas were also soulless and the general area surrounding the hotel was not pleasant. The hotel was so bad that an early check out and refund was attempted, however, the hotel refused. In summary, I would not recommend and suggest significant due diligence.
Read More
XIAOWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.
Lois
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was super. Room was sparkling. Great stay!
Bobby
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel
Ruby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place!
Elaine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink. We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English. We had just come from Rome and were completely spoiled with hospitality- we did not get that here. And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go. We did feel safe inside the hotel.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return
Anuj
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay Somewhat tolerable.
Jungho
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Comforting room with good caring staffs
Girlie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We love the breakfast foods, so many choices.
tianyong
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

clean and staff are nice
Brandon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…) There was no hot water in the shower, and the hot tub was out of service. Dining on the property was a fantastic experience. The staff were of average friendliness — nothing remarkable, but not bad either.
Marina
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa
Sharyanne
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Never found the gym.
Yuval
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

staff is great, room was extremely basic. area around was safe at all. but naples isnt safe in general so it was relatively safer.
Tatyana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

very beautiful hotel
Audrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants.
paul
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The bed was uncomfortable, shower drain was very very slow .
Lena
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Rooms were quite spacious, clean and modern. Two things that we really didn't like. 1- the air conditioner never reached a cold temperature. 2- the shower tub had mold growth on the corners and glass1
Farzad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very nice hotel in a perfect location, rooms are clean, very nice staff!
Number of reviews per page
20
40

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Lobby 4 Palazzo Caracciolo Naples

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palazzo Caracciolo Naples

Number of reviews per page
20
40
Top reviews
ANDREW
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A really disappointing hotel. Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls. Communal areas were also soulless and the general area surrounding the hotel was not pleasant. The hotel was so bad that an early check out and refund was attempted, however, the hotel refused. In summary, I would not recommend and suggest significant due diligence.
Read More
XIAOWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.
Lois
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was super. Room was sparkling. Great stay!
Bobby
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel
Ruby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place!
Elaine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink. We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English. We had just come from Rome and were completely spoiled with hospitality- we did not get that here. And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go. We did feel safe inside the hotel.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return
Anuj
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay Somewhat tolerable.
Jungho
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Comforting room with good caring staffs
Girlie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We love the breakfast foods, so many choices.
tianyong
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

clean and staff are nice
Brandon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…) There was no hot water in the shower, and the hot tub was out of service. Dining on the property was a fantastic experience. The staff were of average friendliness — nothing remarkable, but not bad either.
Marina
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa
Sharyanne
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Never found the gym.
Yuval
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

staff is great, room was extremely basic. area around was safe at all. but naples isnt safe in general so it was relatively safer.
Tatyana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

very beautiful hotel
Audrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants.
paul
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The bed was uncomfortable, shower drain was very very slow .
Lena
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Rooms were quite spacious, clean and modern. Two things that we really didn't like. 1- the air conditioner never reached a cold temperature. 2- the shower tub had mold growth on the corners and glass1
Farzad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very nice hotel in a perfect location, rooms are clean, very nice staff!
Number of reviews per page
20
40