The Cardiff Hotel & Spa

My stay at The Cardiff Hotel & Spa in Runaway Bay is a true gem. The staff was warm and attentive, making me feel welcome. Rooms are spacious, clean, and comfortable, with reliable amenities. The property was beautiful with some amazing views. We did not go into the pool, but I visited the beach and had a wonderful time in the water. We had breakfast at the well‑kept dining area, and it was so, so delicious; the food was 10/10. Overall, it’s a peaceful retreat with excellent service and great value. Highly recommended. 10/10 Excellent stay! They will surely see me again

Great service as usual. Excellent value for money.

Room was clean. Property was older. Food was excellent. Especially if looking for authentic Jamaican meals.

Great views but Property needs renovation. At night, the dogs, the vehicles, and the goat noises woke me up at 2-7am+. Ants and other insects inside the units, roach was in my cousin's unit. Cat poop was on the stairs near the pool. Breakfast was good but dinner was lacking. The fish was frozen battered pieces. Never expected nor ever received frozen battered fish in JA. Rice n peas was very good. Helpful staff.

The breakfast was always great. The staff were helpful and friendly. Was not bitten by mosquitoes.

The hotel was very clean, and the staff was super attentive and nice. This is my family's first time in Jamaica, and we felt, based on this resort, that the service is better in Jamaica than in America.

The staff were great, this is a wonderful getaway spot for a small family or group, its very quiet and clean but the spa and the pool was out of order Security was professional and welcoming

Food was good, staff was very friendly, just think they need to keep a tighter security.

The hotel is amazing. The pictures on the site does not give the true essence. It's stunning. Clean fresh rooms. Excellent lighting. The staff are amazing extremely polite and friendly and very welcoming. Unfortunately we only had breakfast, however that was 10/10.... Can not wait to return. Yiu will not be disappointed.

Nice breakfast

This resort serves as a training facility for students in the hospitality industry and what a fantastic job! The staff was amazing, always willing to go the extra mile to ensure you are comfortable. A hearty Jamaican cuisine is served for breakfast. The pastries are fantastic! Not overly sweet and extremely tasty. The pool is clean and well maintained. However, the rooms are a bit dated and there is no entertainment. If you expect a high-end international experience this may not be your best option, but if you’re interested in experiencing an authentic Jamaican interaction, consider visiting. It’s always heartwarming to know that I am able to contribute to the advancement of the Jamaican community and get such a positive experience in return. A win win situation! In general, it was a good experience and I intend to return.

Everything was good

It will be beneficial to specify that the property is not a beachfront property and that there is a shuttle service to take you down to the beach as the shuttle service is available only from 9:00 am to 4:00 pm. Any times outside that window, you are on your own. That is the only thing I would suggest .

The breakfast was good but needed more of a selection. It would have been nicer to eat in piece without cats surrounding you while you’re trying to eat. The rooms are outdated. The pool is too close to the outside dining area, need a more private area for a pool.

The beach is not on the doorstep! The hotel provide a shuttle bus. 10am-4pm. The hotel is up a steep hill. Most staff were helpful. The basement bedrooms were clean but smelt damp. Breakfast was amazing. A property 3 course Jamaican breakfast. Good location Air conditioning worked well. good size bedrooms work two queen beds.

Ii gave this property a 4.5 stars because the cable and the phone was out the whole time I was there and apparently had been out since Hurricane Melissa.

Practical. Useful for getaway work

Affordable and nice place to be. You get your money's eorth and the staff and trainees are usually friendly and helpful. The food is delicious. However, dining can take longer than usual, especially if it's a la cart service. The Kitchen needs to do better with the time frame for serving meals.

This is our second time at the Cardiff and I returned because of the amazing property, service levels and staff that we experienced. They did not disappoint second time around as well and we will definitely be back. Great job Cardiff Team!

Great stay will return. Nice views