Beppu SUGINOI HOTEL

Hotels
9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Hang

10.0
/ 10
Great stay, awesome public bath area, great meals, I travelled solo this time but I would love to come back with family

David

10.0
/ 10
We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!

Huey Wen

10.0
/ 10
Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me.
In the Area
See Map
1 Kankaiji, Oita, Beppu-shi, Kyushu, Japan, 874-0822

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Beppu SUGINOI HOTEL is located in area / city Beppu-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Beppu SUGINOI HOTEL

1 Kankaiji, Oita, Beppu-shi, Kyushu, Japan, 874-0822
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Discover More About Beppu SUGINOI HOTEL

Location


Beppu SUGINOI HOTEL is located in area / city Beppu-shi.

About Beppu SUGINOI HOTEL

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Beppu SUGINOI HOTEL exclusively for you.

Beppu SUGINOI HOTEL is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Beppu SUGINOI HOTEL.

All facilities in Beppu SUGINOI HOTEL

Others Beppu SUGINOI HOTEL
Others

Things to Do

  • Shops
  • Karaoke
  • Hot tub
  • Health club
  • Outdoor pool
  • Indoor pool
  • Garden
  • Sauna

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Children club (surcharge)

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Smoking area

Nearby Facilities

  • Souvenir shop
  • Grocery

Transportation

  • Access to train station

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Beppu SUGINOI HOTEL

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Breakfast is not included for children using existing bedding.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beppu SUGINOI HOTEL
791
Number of floors in Beppu SUGINOI HOTEL
1
Another facilities in Beppu SUGINOI HOTEL
Shops, Karaoke, Hot tub, Health club, Outdoor pool

Frequently asked question in Beppu SUGINOI HOTEL

What are available facilities at Beppu SUGINOI HOTEL?
There are top facilites at Beppu SUGINOI HOTEL such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beppu SUGINOI HOTEL?
The standard check-in time at Beppu SUGINOI HOTEL is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Beppu SUGINOI HOTEL provide breakfast?
Yes, Beppu SUGINOI HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Beppu SUGINOI HOTEL?
Beppu SUGINOI HOTEL is a 4.0-star hotel.
How many floors does Beppu SUGINOI HOTEL have?
Beppu SUGINOI HOTEL has 1 floors.
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More Reviews from Other Guests in Beppu SUGINOI HOTEL

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Beppu SUGINOI HOTEL

Number of reviews per page
20
40
Top reviews
sung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room ,great meal
Jay
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed in hotels in many countries for over 30 years, but this was the first time I experienced a theft in hotels. There may be thieves anywhere, but having my phone stolen in Japan—especially in a tourist area—was truly shocking. I didn’t make a big deal out of it so my daughter and my elderly parents wouldn’t worry, but it is an experience I will never forget. Aside from this incident, the hotel’s facilities and food were good. It was disappointing, however, that many of the staff were not able to communicate in basic English.
Read More
Akitoshi
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good breakfast choices.
Erin
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very lovely resort!
Hang
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay, awesome public bath area, great meals, I travelled solo this time but I would love to come back with family
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!
Huey Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me.
Daniel
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

They have 3 separate buildings, each one has different facilities and
leo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I booked the room HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm sleep 6 people through Expedia. Clearly stated “ Children can stay for free if using existing beds when occupying the parent or guardian's room” while booking. The hotel insists to charge extra $300 upon check in for my 5 and 8 yrs old (kids don’t need buffet, they only eat burgers and fries). Super dissatisfied with the inconsistent information.
Read More
Wei Sin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

great breakfast and dinner buffet
Hannah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very excellent hotel. Strongly recommend this hotel!
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation
Read More
JJ
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
Soo Hyoun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The spectacular light shows and hiking trails.
Patricia
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Excellent service and facility beautiful place to stay. Comfortable rooms and excellent staff service
sung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good for relaxing
Greta
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Hotel seemed to run very efficiently, despite it being very busy. Lots of entertainment options on site. Top floor onsen in Sorakan is very nice and provides wonderful views of the city. Would recommend for a family trip, but probably not for a romantic trip.
HYESEON
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

인포에 있던 안내원이 잘 모르더라. 소라관에 묵었는데 셔틀버스타러 스기노이 팰리스까지 내려감
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Beppu SUGINOI HOTEL

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Beppu SUGINOI HOTEL

Number of reviews per page
20
40
Top reviews
sung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room ,great meal
Jay
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed in hotels in many countries for over 30 years, but this was the first time I experienced a theft in hotels. There may be thieves anywhere, but having my phone stolen in Japan—especially in a tourist area—was truly shocking. I didn’t make a big deal out of it so my daughter and my elderly parents wouldn’t worry, but it is an experience I will never forget. Aside from this incident, the hotel’s facilities and food were good. It was disappointing, however, that many of the staff were not able to communicate in basic English.
Read More
Akitoshi
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good breakfast choices.
Erin
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very lovely resort!
Hang
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay, awesome public bath area, great meals, I travelled solo this time but I would love to come back with family
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!
Huey Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me.
Daniel
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

They have 3 separate buildings, each one has different facilities and
leo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I booked the room HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm sleep 6 people through Expedia. Clearly stated “ Children can stay for free if using existing beds when occupying the parent or guardian's room” while booking. The hotel insists to charge extra $300 upon check in for my 5 and 8 yrs old (kids don’t need buffet, they only eat burgers and fries). Super dissatisfied with the inconsistent information.
Read More
Wei Sin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

great breakfast and dinner buffet
Hannah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very excellent hotel. Strongly recommend this hotel!
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation
Read More
JJ
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
Soo Hyoun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The spectacular light shows and hiking trails.
Patricia
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Excellent service and facility beautiful place to stay. Comfortable rooms and excellent staff service
sung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good for relaxing
Greta
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Hotel seemed to run very efficiently, despite it being very busy. Lots of entertainment options on site. Top floor onsen in Sorakan is very nice and provides wonderful views of the city. Would recommend for a family trip, but probably not for a romantic trip.
HYESEON
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

인포에 있던 안내원이 잘 모르더라. 소라관에 묵었는데 셔틀버스타러 스기노이 팰리스까지 내려감
Number of reviews per page
20
40