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Four Points Flex By Sheraton Tokyo Ueno

Hotels
7.9
/10
Pleasant
1,207 reviews

What Guests Say About Their Stay

Warakrit T.

8.8
/ 10
Good sized room Not far from the sky train, enough to walk, easy to travel
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Kananuch J.

9.0
/ 10
Easy check-in Just submit your passport and booking code. In addition, the hotel also offers luggage storage. Very good. The room is ok. The bed is clean, the bathroom is spacious. Fully equipped Hotels close to Ueno Station Takes about 20 minutes to walk
See original

Pyg K.

8.5
/ 10
Just a 10 minute walk from the ueno station.
See original

Rosabel

10.0
/ 10
Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.

Yesenia

10.0
/ 10
Rooms are very small but had the necessary things needed. Clean and comfortable
In the Area
See Map
7-12-9 Ueno, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

Read More
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Ueno Hotel Staying at Four Points Flex By Sheraton Tokyo Ueno is a good choice when you are visiting Ueno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points Flex By Sheraton Tokyo Ueno

7-12-9 Ueno, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0005
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Others Four Points Flex By Sheraton Tokyo Ueno
Others 2 Four Points Flex By Sheraton Tokyo Ueno

Discover More About Four Points Flex By Sheraton Tokyo Ueno

note: hotel was previously named Ueno Hotel

Location


Staying at Four Points Flex By Sheraton Tokyo Ueno is a good choice when you are visiting Ueno.

About Four Points Flex By Sheraton Tokyo Ueno

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Four Points Flex By Sheraton Tokyo Ueno.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Four Points Flex By Sheraton Tokyo Ueno is the right place to stay.

All facilities in Four Points Flex By Sheraton Tokyo Ueno

Others Four Points Flex By Sheraton Tokyo Ueno
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Others
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Four Points Flex By Sheraton Tokyo Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points Flex By Sheraton Tokyo Ueno
201
Number of floors in Four Points Flex By Sheraton Tokyo Ueno
13
Another facilities in Four Points Flex By Sheraton Tokyo Ueno
Smoke-free area, Safety deposit box, Others, Laundry service, Luggage storage

Frequently asked question in Four Points Flex By Sheraton Tokyo Ueno

What are available facilities at Four Points Flex By Sheraton Tokyo Ueno?
There are top facilites at Four Points Flex By Sheraton Tokyo Ueno such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points Flex By Sheraton Tokyo Ueno?
The standard check-in time at Four Points Flex By Sheraton Tokyo Ueno is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Four Points Flex By Sheraton Tokyo Ueno provide breakfast?
Yes, Four Points Flex By Sheraton Tokyo Ueno provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points Flex By Sheraton Tokyo Ueno?
Four Points Flex By Sheraton Tokyo Ueno is a 3.0-star hotel.
How many floors does Four Points Flex By Sheraton Tokyo Ueno have?
Four Points Flex By Sheraton Tokyo Ueno has 13 floors.
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More Reviews from Other Guests in Four Points Flex By Sheraton Tokyo Ueno

7.8
Pleasant
From 1,000 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex By Sheraton Tokyo Ueno

Number of reviews per page
20
40
Top reviews
Polrat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything is good with free and variety of amenities friendly staff
Rosabel
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Jing Bo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room is clean but sink is too small... Good for the price.
Yesenia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are very small but had the necessary things needed. Clean and comfortable
Vanessa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very small but clean rooms, great staff, nearby shops and transportation
Belinda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

They didn’t offer breakfast we went out to get some
Griffin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good spot.
Monica
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Second time in this hotel, is great and very convenient, is cose to everything.
Phong
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

No comments
Joelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We enjoyed our stay, it’s stellar location and the amability of the staff!
Stuart
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Tiny room but likely typical for Tokyo.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Read More
Alec
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

clean and cozy and cheap!
Pablo
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I stayed in an 2 queen bed type room with its own private outside tub. I absolutely liked the room. I would've loved to see some black out curtains available. Mornings were very bright. Difficult to sleep in with the rooms brightness level without curtains. I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
Read More
Cody
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Shankar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very small rooms. No bedside plugs. Good location. Staff friendly and courteous. Rooms near good housekeeping.
Raymond
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Staff wasn’t so helpful
sloane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
YI-SHENG
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Floor is dusty and the room space is very tight; otherwise, good for its price.
Lee
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

C
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points Flex By Sheraton Tokyo Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,000 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex By Sheraton Tokyo Ueno

Number of reviews per page
20
40
Top reviews
Polrat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything is good with free and variety of amenities friendly staff
Rosabel
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Jing Bo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room is clean but sink is too small... Good for the price.
Yesenia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are very small but had the necessary things needed. Clean and comfortable
Vanessa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very small but clean rooms, great staff, nearby shops and transportation
Belinda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

They didn’t offer breakfast we went out to get some
Griffin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good spot.
Monica
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Second time in this hotel, is great and very convenient, is cose to everything.
Phong
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

No comments
Joelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We enjoyed our stay, it’s stellar location and the amability of the staff!
Stuart
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Tiny room but likely typical for Tokyo.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Read More
Alec
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

clean and cozy and cheap!
Pablo
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I stayed in an 2 queen bed type room with its own private outside tub. I absolutely liked the room. I would've loved to see some black out curtains available. Mornings were very bright. Difficult to sleep in with the rooms brightness level without curtains. I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
Read More
Cody
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Shankar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very small rooms. No bedside plugs. Good location. Staff friendly and courteous. Rooms near good housekeeping.
Raymond
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Staff wasn’t so helpful
sloane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
YI-SHENG
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Floor is dusty and the room space is very tight; otherwise, good for its price.
Lee
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

C
Number of reviews per page
20
40