Grand Mercure Lake Hamana Resort & Spa

Hotels
8.0
/10
Very Good
446 reviews

What Guests Say About Their Stay

James L
10.0
/ 10
Big, comfortable rooms, fantatic onsen, great breakfast., free happy hour, expensive dinners. Overall excellent
Verified traveler
10.0
/ 10
The hotel is fairly large for the area, and I expected it to have a "bubble-economy," 90s-style, but to my surprise, the interior was very clean and nice. The hot spring was spacious and pleasant. The male massage staff was a bit cranky and my gf was disappointed at not being able to reserve any slot, however. Although we understand that ventilation is important given the current situation, the sound of outside air flowing into the room through the tiny gaps around the window was a bit annnoying. Overall, we very much enjoyed the stay.
Verified traveler
10.0
/ 10
Fantastic stay. This was a one nighter and well worth it. Great accommodations, service and facilities. Onsen was very nice, I particularly liked the outside bath. Restaurants were very nice, we had wine in the French one and dinner in the Japanese. Freinds met us in lobby and we enjoyed a very nice rea. Breakfast buffet was plentiful. Great stop, worth the price.
In the Area
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4396-1Yamazaki, Yutocho, Chuo ku, Hamamatsu shi, Shizuoka, Hamamatsu-shi, Chubu, Japan, 431-0101

Main Facilities

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Parking
WiFi
Grand Mercure Lake Hamana Resort & Spa is located in area / city Nishi-ku. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mercure Lake Hamana Resort & Spa

4396-1Yamazaki, Yutocho, Chuo ku, Hamamatsu shi, Shizuoka, Hamamatsu-shi, Chubu, Japan, 431-0101
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Discover More About Grand Mercure Lake Hamana Resort & Spa

Location


Grand Mercure Lake Hamana Resort & Spa is located in area / city Nishi-ku.

About Grand Mercure Lake Hamana Resort & Spa

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Lake Hamana Resort & Spa.

All facilities in Grand Mercure Lake Hamana Resort & Spa

Others Grand Mercure Lake Hamana Resort & Spa
Others

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

Accommodation Policy & General Information in Grand Mercure Lake Hamana Resort & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Number of floors in Grand Mercure Lake Hamana Resort & Spa
13
Another facilities in Grand Mercure Lake Hamana Resort & Spa
WiFi in public area, Bus/truck parking

Frequently asked question in Grand Mercure Lake Hamana Resort & Spa

What are available facilities at Grand Mercure Lake Hamana Resort & Spa?
There are top facilites at Grand Mercure Lake Hamana Resort & Spa such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Lake Hamana Resort & Spa?
The standard check-in time at Grand Mercure Lake Hamana Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Grand Mercure Lake Hamana Resort & Spa?
Grand Mercure Lake Hamana Resort & Spa is a 5.0-star hotel.
How many floors does Grand Mercure Lake Hamana Resort & Spa have?
Grand Mercure Lake Hamana Resort & Spa has 13 floors.
Does Grand Mercure Lake Hamana Resort & Spa provide parking?
Yes, Grand Mercure Lake Hamana Resort & Spa provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Grand Mercure Lake Hamana Resort & Spa

8.0
Very Good
From 446 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Grand Mercure Lake Hamana Resort & Spa

Number of reviews per page
20
40
Top reviews
Maryanne
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice clean and warm, room, friendly staff. Lovely breakfast
Jonathan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again.
Todd
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

They server breakfast and lunch with no food options in-between. nothing at all the closest place to get food is a 7-11 that is quite a walk away. the pool is nice but shuts down frequently for no reason. they havea ping pong room but again it is only open fro a few hours after 3pm. therre is a lot of time with nothing do do with your kids which is not great.
Read More
Benjamin
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent food on site
Yue
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Good for families land big room
James L
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Big, comfortable rooms, fantatic onsen, great breakfast., free happy hour, expensive dinners. Overall excellent
Setsuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent
Elizabeth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Check-in was easy and staff was very friendly - was able to add another room for the night for our teen kids. There was a function on in one restaurant, and according to staff, all other restaurants were unavailable. There was very little within walking distance for us to eat. Staff offered to call a cab, but cab company had a long wait time. Breakfast buffet was very good with many options.
Read More
Brock
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

We made a mistake to stay here?, it was the only place around Hamamatsu that was available
Hak Kwong
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The hotel is located by the lake offering splendid view. Dining option however is limited.
Ashley
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

For a family of four the room was a bit small but it was nice having real beds! The breakfast buffet is an excellent variety with options that will fit a Western palate. Beautiful view of the harbor from the dining room.
Verified traveler
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Amazing time
Verified traveler
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

The hotel is fairly large for the area, and I expected it to have a "bubble-economy," 90s-style, but to my surprise, the interior was very clean and nice. The hot spring was spacious and pleasant. The male massage staff was a bit cranky and my gf was disappointed at not being able to reserve any slot, however. Although we understand that ventilation is important given the current situation, the sound of outside air flowing into the room through the tiny gaps around the window was a bit annnoying. Overall, we very much enjoyed the stay.
Read More
Verified traveler
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Fantastic stay. This was a one nighter and well worth it. Great accommodations, service and facilities. Onsen was very nice, I particularly liked the outside bath. Restaurants were very nice, we had wine in the French one and dinner in the Japanese. Freinds met us in lobby and we enjoyed a very nice rea. Breakfast buffet was plentiful. Great stop, worth the price.
Read More
Verified traveler
6.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Old hotel with outdated facility, but the view is good.
Verified traveler
8.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

The hotel is very nice, but it's in the middle of the countryside, so local facilities are a bit limited. I was attending a conference at the hotel so it didn't really matter to me. The upside is you can walk out into the car park and see hawks circling overhead. There are some interesting Shinto shrines and Buddhist temples within walking distance.
Read More
Verified traveler
6.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

Hotel is way out in theiddle of no where. Rooms are dated and bathroom is tiny. Be prepared to pay a fee for the public baths even if you don't use it.
Arun
10.0
/10
Reviewed 485 week(s) ago

Expedia Group verified review

Great place for staying with family!!! Wide variety of food choices for breakfast.
Ricky
10.0
/10
Reviewed 518 week(s) ago

Expedia Group verified review

Near Hamanako lake, 15 km from Hamamatsu city center. Onsen was great. Room was spacious. Breakfast was good.
YUSUKE
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

エレベーターの渋滞がストレスだった。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure Lake Hamana Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 446 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Mercure Lake Hamana Resort & Spa

Number of reviews per page
20
40
Top reviews
Maryanne
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice clean and warm, room, friendly staff. Lovely breakfast
Jonathan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again.
Todd
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

They server breakfast and lunch with no food options in-between. nothing at all the closest place to get food is a 7-11 that is quite a walk away. the pool is nice but shuts down frequently for no reason. they havea ping pong room but again it is only open fro a few hours after 3pm. therre is a lot of time with nothing do do with your kids which is not great.
Read More
Benjamin
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent food on site
Yue
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Good for families land big room
James L
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Big, comfortable rooms, fantatic onsen, great breakfast., free happy hour, expensive dinners. Overall excellent
Setsuko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent
Elizabeth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Check-in was easy and staff was very friendly - was able to add another room for the night for our teen kids. There was a function on in one restaurant, and according to staff, all other restaurants were unavailable. There was very little within walking distance for us to eat. Staff offered to call a cab, but cab company had a long wait time. Breakfast buffet was very good with many options.
Read More
Brock
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

We made a mistake to stay here?, it was the only place around Hamamatsu that was available
Hak Kwong
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The hotel is located by the lake offering splendid view. Dining option however is limited.
Ashley
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

For a family of four the room was a bit small but it was nice having real beds! The breakfast buffet is an excellent variety with options that will fit a Western palate. Beautiful view of the harbor from the dining room.
Verified traveler
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Amazing time
Verified traveler
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

The hotel is fairly large for the area, and I expected it to have a "bubble-economy," 90s-style, but to my surprise, the interior was very clean and nice. The hot spring was spacious and pleasant. The male massage staff was a bit cranky and my gf was disappointed at not being able to reserve any slot, however. Although we understand that ventilation is important given the current situation, the sound of outside air flowing into the room through the tiny gaps around the window was a bit annnoying. Overall, we very much enjoyed the stay.
Read More
Verified traveler
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Fantastic stay. This was a one nighter and well worth it. Great accommodations, service and facilities. Onsen was very nice, I particularly liked the outside bath. Restaurants were very nice, we had wine in the French one and dinner in the Japanese. Freinds met us in lobby and we enjoyed a very nice rea. Breakfast buffet was plentiful. Great stop, worth the price.
Read More
Verified traveler
6.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Old hotel with outdated facility, but the view is good.
Verified traveler
8.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

The hotel is very nice, but it's in the middle of the countryside, so local facilities are a bit limited. I was attending a conference at the hotel so it didn't really matter to me. The upside is you can walk out into the car park and see hawks circling overhead. There are some interesting Shinto shrines and Buddhist temples within walking distance.
Read More
Verified traveler
6.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

Hotel is way out in theiddle of no where. Rooms are dated and bathroom is tiny. Be prepared to pay a fee for the public baths even if you don't use it.
Arun
10.0
/10
Reviewed 485 week(s) ago

Expedia Group verified review

Great place for staying with family!!! Wide variety of food choices for breakfast.
Ricky
10.0
/10
Reviewed 518 week(s) ago

Expedia Group verified review

Near Hamanako lake, 15 km from Hamamatsu city center. Onsen was great. Room was spacious. Breakfast was good.
YUSUKE
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

エレベーターの渋滞がストレスだった。
Number of reviews per page
20
40