Hakone Highland Hotel

Hotels
9.2
/10
Exceptional
335 reviews

What Guests Say About Their Stay

V***a

10.0
/ 10
Our stay at Hakone Highland Hotel was really wonderful, the food was good, and the scenery, especially in the fall season, was so pretty. Very recommended!

Rajiv

10.0
/ 10
10/10 for the multi-course dinner and the incredible service by the hotel staff, in helping repair my wife’s eyeglasses that broke unexpectedly. This hotel is one we will remember for a long time!

Kenneth

10.0
/ 10
Staff is very polite and efficient, the French restaurant is a good experience for fine dining!

MARK

10.0
/ 10
🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
In the Area
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Sengokuhara Shinanoki, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hakone Highland Hotel is a hotel is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Highland Hotel

Sengokuhara Shinanoki, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
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Discover More About Hakone Highland Hotel

General


In Hakone (Sengokuhara)

Location


With a stay at Hakone Highland Hotel in Hakone (Sengokuhara), you'll be a 5-minute drive from Ōwakudani and 6 minutes from Miyagino Hayakawa Breakwater Cherry Blossoms. This hotel is 3.4 mi (5.4 km) from Hakone Open Air Museum and 3.4 mi (5.5 km) from Lake Ashi.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sengokuhara Onsen - 0.1 km / 0.1 mi
Hakone Venetian Glass Museum - 0.3 km / 0.2 mi
Sengokuhara Susuki Prairie - 1.2 km / 0.7 mi
Lalique Museum Hakone - 1.2 km / 0.7 mi
Hakone Village Samurai Museum - 1.5 km / 1 mi
Pola Museum of Art - 1.8 km / 1.1 mi
Kintoki Shrine - 2.4 km / 1.5 mi
Daihakone Country Club - 2.6 km / 1.6 mi
Ōwakudani - 3.1 km / 1.9 mi
Fujiya Hotel Sengoku Golf Course - 3.1 km / 1.9 mi
Mount Ashigara - 3.3 km / 2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 3.5 km / 2.2 mi
Hakone Visitor Center - 4.9 km / 3.1 mi
Hakone Meissen Antique Museum - 5.2 km / 3.2 mi
Togen-dai Station - 5.4 km / 3.3 mi

The nearest airports are:
Haneda Airport (HND) - 114.6 km / 71.2 mi
Narita Intl. Airport (NRT) - 181.1 km / 112.5 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a banquet hall, and a vending machine.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


At Hakone Highland Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hakone Highland Hotel

Bar, Cafe and Lounge Hakone Highland Hotel
Bar, Cafe and Lounge
Entertainment Facility Hakone Highland Hotel
Entertainment Facility
Functional Hall Hakone Highland Hotel
Functional Hall
Common Space Hakone Highland Hotel
Common Space
Lobby Hakone Highland Hotel
Lobby

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Garden
  • Library

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Hakone Highland Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Unicode Support true, No rollaway/extra beds available
  • Fee for cooked-to-order breakfast: approximately JPY 3200 per person
  • Crib (infant bed) fee: JPY 3000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Highland Hotel
74
Number of floors in Hakone Highland Hotel
2
Another facilities in Hakone Highland Hotel
Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Hakone Highland Hotel

What are available facilities at Hakone Highland Hotel?
There are top facilites at Hakone Highland Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Highland Hotel?
The standard check-in time at Hakone Highland Hotel is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hakone Highland Hotel provide breakfast?
Yes, Hakone Highland Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Highland Hotel?
Hakone Highland Hotel is a 3.5-star hotel.
How many floors does Hakone Highland Hotel have?
Hakone Highland Hotel has 2 floors.
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More Reviews from Other Guests in Hakone Highland Hotel

Overall Ratings & Reviews Hakone Highland Hotel

Traveloka (3)
Other sources (332)
9.2
Exceptional
From 332 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Highland Hotel

Number of reviews per page
20
40
Top reviews
Rajiv
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

10/10 for the multi-course dinner and the incredible service by the hotel staff, in helping repair my wife’s eyeglasses that broke unexpectedly. This hotel is one we will remember for a long time!
Nilesh Kumar
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good
Sushil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very nice hotel and great staff
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Staff is very polite and efficient, the French restaurant is a good experience for fine dining!
Carol Ong
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

-
Jianguo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

good one
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries
Sailesh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Vintage hotel with great views, garden and Onsen.
MARK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
Read More
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Very nice hotel with a fantastic onsen. Great location for exploring the area. Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good. There’s a supermarket and two 7-11’s and a Family Mart close by as well. The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Read More
Scott
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas
ERIC
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
Maricela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Beautiful gardens
Manian
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
Read More
JOSEFA ANNA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus
Jort
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future.
JEFFREY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
Chan Chung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Quiet relaxing place with onsen.
Bharath
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The property has a rich legacy dating back to pre-ww2 times. It's quiet, decently maintained and the onsen is nice. If you have a car, worth considering
Akiko
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

If you are looking for a traditional Japanese hospitality , this hotel is highly recommended ! you will nerver disappointed amaging staff service and facility.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hakone Highland Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Highland Hotel

Traveloka (3)
Other sources (332)
9.2
Exceptional
From 332 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Highland Hotel

Number of reviews per page
20
40
Top reviews
Rajiv
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

10/10 for the multi-course dinner and the incredible service by the hotel staff, in helping repair my wife’s eyeglasses that broke unexpectedly. This hotel is one we will remember for a long time!
Nilesh Kumar
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good
Sushil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very nice hotel and great staff
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Staff is very polite and efficient, the French restaurant is a good experience for fine dining!
Carol Ong
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

-
Jianguo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

good one
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries
Sailesh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Vintage hotel with great views, garden and Onsen.
MARK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
Read More
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Very nice hotel with a fantastic onsen. Great location for exploring the area. Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good. There’s a supermarket and two 7-11’s and a Family Mart close by as well. The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Read More
Scott
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas
ERIC
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
Maricela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Beautiful gardens
Manian
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
Read More
JOSEFA ANNA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus
Jort
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future.
JEFFREY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
Chan Chung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Quiet relaxing place with onsen.
Bharath
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The property has a rich legacy dating back to pre-ww2 times. It's quiet, decently maintained and the onsen is nice. If you have a car, worth considering
Akiko
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

If you are looking for a traditional Japanese hospitality , this hotel is highly recommended ! you will nerver disappointed amaging staff service and facility.
Number of reviews per page
20
40