Hakone Kowakien TEN-YU

Ryokans
9.4
/10
Exceptional
1,223 reviews

What Guests Say About Their Stay

Selena
10.0
/ 10
This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.
Octavio
10.0
/ 10
Service is excellent. Rooms are very clean, comfortable, and spacious. And for the kids they offer free ice cream.
Diana
10.0
/ 10
What a beautiful, relaxing place to stay. The buffet was very delicious. The onsen was heaven. We had our own tub on the balcony that was a dream. The shuttle stops frequently and can take you quite far, and can get you connected to the trains. They have free coffee and ice cream that my kids were obsessed with. Connected to a nice market and a water park. Breathtaking views!
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
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Discover More About Hakone Kowakien TEN-YU

Location


Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi.

About Hakone Kowakien TEN-YU

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakone Kowakien TEN-YU exclusively for you.

Hakone Kowakien TEN-YU is a ryokan with great comfort and excellent service according to most ryokan's guests.

Get precious and unforgettable moment during your stay at Hakone Kowakien TEN-YU.

All facilities in Hakone Kowakien TEN-YU

Others Hakone Kowakien TEN-YU
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Things to Do

  • Spa
  • Garden
  • Sauna

Family-friendly Facilities

  • Toys
  • Children games

General

  • Parking
  • Terrace

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 22:00 - Before 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked question in Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,215)
9.4
Exceptional
From 1,215 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Shahrokh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful setting, spa, and food.
Claudio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ll be back!
Selena
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.
Read More
Octavio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service is excellent. Rooms are very clean, comfortable, and spacious. And for the kids they offer free ice cream.
Carina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved my stay and can not wait to go back.
SHARON
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked a room, stating 2 adults, 2 children, but when I arrived at the property I was informed I needed to pay for the 2 children with a separate fee. Unexpected, but not a big deal. However, the room was not equipped for 4 people. I had to call to get sheets for the futon bed, towels and slippers. Staff was very slow to check in- took a long time for unknown reasons. Not friendly
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Mathieu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wow! Un peu cher, mais ça vaut le détour.
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a beautiful, relaxing place to stay. The buffet was very delicious. The onsen was heaven. We had our own tub on the balcony that was a dream. The shuttle stops frequently and can take you quite far, and can get you connected to the trains. They have free coffee and ice cream that my kids were obsessed with. Connected to a nice market and a water park. Breathtaking views!
Read More
Zirou
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were some dirty spots in the room.. and hotel charged me rate for 2 people even though I showed up as 1. It was my mistake but it would be nice to put me in a nicer room given they went ahead charge 2 meals for 1 person. Amenities were not that impressive either. Won’t be coming back.
Francisco Javier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El hotel está hermoso! Las habitaciones super amplias y limpias. El onsen privado es increíble despues de un día cansado, me quedaría ahí en cada visita a Hakone.
Elaina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful Onsen resort. The services and team were courteous and professional.
Andrea
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place was so peaceful. The private balcony onsen and sound of the rushing water below was the ultimate relaxing getaway. The dinner and breakfast buffets were simply delicious. There were so many options and the tempura was perfect. We loved wearing the provided yukata down to dinner. The staff was also very helpful annd friendly. Our only regret was that we only stayed one night. I wish we could have stayed longer. Hakone Kowakien Yunessun entrance is accessible through a corridor from the hotel and is the perfect relaxing getaway. This was our favorite place of our entire 17 day trip to Japan.
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CHENG
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel for family. Public transportation which close to hotel and is convenient .
Takahiro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great dinner. comfortable room with hot tab
Andreas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing open air Onsen!
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Family trip. It was wonderful
Frederick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!
Anselm
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

One of the best hotels at period! The quality of service and the atmosphere at this establishment was gold standard.
Christian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Although location-wise I'd recommend having a car, there is so much relaxing to do here that I don't think you'd need to leave the property the whole weekend!
Lily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10
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Number of reviews per page
20
40

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Others 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.