Hakonowa Hot spring inn

Extremely kind and accommodating staff! And the burger restaurant was also very delicious

Very clean and great atmosphere. Lovely amenities such as bath and yukatas. Overall a really quiet and scenic experience. Great for relaxing and getting away from the larger cities. Staff was also extremely kind with excellent burgers downstairs. Would love to visit again

Very clean room and shared spaces, pleasant onsen

Restaurant staff was on site to help with check-in and breakfast in the morning was tasty

We received the warmest welcome from the owner. The room was big enough for 2. Just be aware that you share the bathroom with the other guests.

Beautiful guesthouse with a private onsen we could book. Aircon in the rooms gave it a modern take on a traditional style. Amazing location, so peaceful. Great facilities and the burgers downstairs were amazing!

The customer service and relaxing atmosphere.

We loved staying here! So much attention to detail and the hosts made us feel very welcomed. The soup and pastries were a lovely touch!

My friend and I stayed one night and wish we could stay for longer. Lovely staff, nice private onsen and there is a restaurant on the first floor and rooms are on the top floor, the restaurant is a bit pricey but food was delicious. Overall, wonderful stay, highly recommend.

Old building and very small, but charming and cosy. Enjoyed the hotspring bath and the burger restaurant, too.

This was more like a hostel and not a ryokan. Shared bathroom and toilets. We were informed about it the night before and given the option to cancel if we didn’t want that. However, our booking was non refundable within 24hrs of check in. We were not happy about it. They did not serve breakfast. They only gave some bread rolls in the room , we were expecting traditional Japanese breakfast at a place that calls itself ryokan. Their hot spring is not real natural hot spring. They have a hot bath what uses water procured from a hot spring and recirculated. We had to make our own beds . This is a traditional bed we had to make by putting the mattress on the floor and then using bedding etc. there was not help provided by the staff. If there was no staff at the restaurant downstairs then there was no staff on premises. The only good thing was the burgers they served downstairs were really good but very expensive!!

This little gem truly rocks! Close to the rail station, only 8 min walk. The property is a historical building, owned by a Geisha. Its a only 3 rooms facility. The onsen is great a plus to rest from a day of hiking. Couple things to be aware: bathroom is shared. Not a problem, at least in my case and i was a little aprehensive with this but, i didnt find an issue. The shower is in the onsen, so my advice, as soon as you arrive chose your time and put your room in the time you prefer, i did that and it worked great. The hotel is the same location of Burger Box, the best burger i ever tried! Dont miss the Matcha beer! Excellent place! The whole building is art!

We had an incredible time, the on sen was lovely, clean and well-kept (there is a schedule for all the guests to block off an hour to use which is plenty of time). The rooms were cute, decorated in traditional Japan aesthetic, adorable kimonos, slippers, tea, and many amenities. You get a nice meal that is waiting in the refrigerator and there is also a restaurant conveniently downstairs( Burger Box, has vegan options!). The 2 ladies working there were very sweet, attentive, engaged, and had wonderful service throughout our stay, would highly recommend and stay again.

Great traditional Japanese room, very friendly staff, very clean, Onsen in the hotel. Only downside is the shared bathroom, not very big issue for short term stay.

This was a secure ryokan with only 3 rooms on the top floor. We could store our luggage there before our check in and for a few hours after checkout, which was really helpful. Toilet upstairs near the room but shower in the onset area (spa not traditional onset). But noisy with creaky floor at night. Smell of sewage in room at night, but not too strong and mitigated by use of aircon all night for ventilation. Overall it was a really nice stay, with gorgeous breakfast (self made but ingredients provided)

It is one of those rare places that describing with words would not do it justice. From the quaint streets leading to the inn, to the building itself and a staff that felt authentic in their kindness, the experience will stay with me.

The staff I was nice . But the room is too small that we don’t even have place to put our luggage

there are no any bathrooms or toilets in the room, need to walk out of the room and have showers downstairs, so inconvenient

Loved our stay!

This is one of the best private onsen, traditional Japanese hotel that you can try in the hakone area. I almost don’t want to leave a great review because I want to be able to book it again. Super clean. The breakfast provided was delicious. And the star of the show is the private onsen that can be booked once you’re on the property. I wish we stayed longer. Beautiful accommodations!!