What do past guests say about Hotel de Yama, Hakone Lake Side?

Hotel de Yama, Hakone Lake Side is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel de Yama, Hakone Lake Side

Name: Hotel de Yama, Hakone Lake Side
Address: 80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522, 80 Motohakone, Kanto, 250-0522, Japan
Rating: 9

Hotels

9.0

/10

Exceptional

259 reviews

What Guests Say About Their Stay

Alina

10.0

/ 10

This was our first trip to Hakone, so we can’t compare this hotel’s location to other areas, but we absolutely loved the peaceful atmosphere here. It’s perfect for anyone looking for quiet, rest, and truly attentive service. Our room with three beds was very spacious, comfortable, and had a beautiful view. We enjoyed early walks by the lake and appreciated the convenience of having both dinner and breakfast on-site. We chose the Japanese dinner, which was presented beautifully, though we probably haven’t fully acquired the taste yet. The French breakfast, however, was excellent; the French toast was the best we’ve had, and the coffee was great as well. We were also lucky to catch a wonderful view of Mt. Fuji. We didn’t use the onsen since it was public-only and we weren’t comfortable with that, but everything else made our stay very enjoyable. We rented a car, which made exploring the area simple, though it seems manageable by public transportation too, since the hotel runs a shuttle every 20 minutes (with an evening cutoff). The hotel is a bit older, but everything was clean, comfortable, and well-maintained. Overall, a very relaxing and memorable stay.

Kirsten

10.0

/ 10

I would definitely stay here again when visiting Hakone. Easy and scenic walk along the lakeside from the bus stop or you can take the complimentary shuttle that runs every 20 minutes. The staff both at the front desk and the Japanese restaurant were very helpful and spoke excellent English - we did not try the French restaurant so no review on that. We were checked in very fast and had our luggage held for a few hours after checkout. Food is average, but you can't beat the convenience and the service is top tier. Our room was very spacious and clean with an excellent view for the lake. Unlike most other hotels in Japan, the room had very good soundproofing. Carpeting is dated and a bit worn, but very clean. Yukatas for going to the bath are provided. Make sure to grab a complimentary ice pop after your bath! We had a very peaceful and relaxing stay.

Hannah

10.0

/ 10

We got a lake view room. It’s beautiful and spacious. Staffs are very friendly and helpful

In the Area

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80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel de Yama, Hakone Lake Side is a hotel is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel de Yama, Hakone Lake Side

80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

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Location

Hotel de Yama, Hakone Lake Side is a hotel is located at Hakone-machi.

About Hotel de Yama, Hakone Lake Side

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel de Yama, Hakone Lake Side exclusively for you.

Hotel de Yama, Hakone Lake Side is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel de Yama, Hakone Lake Side is the right place to stay.

All facilities in Hotel de Yama, Hakone Lake Side

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Fireplace in lobby
Parking
Terrace

Things to Do

Shops
Garden
Spa

Business Facilities

Meeting rooms
Conference room
Conference rooms

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Hotel de Yama, Hakone Lake Side

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 21:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 21:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel de Yama, Hakone Lake Side	89
Another facilities in Hotel de Yama, Hakone Lake Side	Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Hotel de Yama, Hakone Lake Side

What are available facilities at Hotel de Yama, Hakone Lake Side?

There are top facilites at Hotel de Yama, Hakone Lake Side such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel de Yama, Hakone Lake Side?

The standard check-in time at Hotel de Yama, Hakone Lake Side is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00

Does Hotel de Yama, Hakone Lake Side provide breakfast?

Yes, Hotel de Yama, Hakone Lake Side provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel de Yama, Hakone Lake Side?

Hotel de Yama, Hakone Lake Side is a 3.5-star hotel.

How many rooms are available at Hotel de Yama, Hakone Lake Side?

Hotel de Yama, Hakone Lake Side has 89 rooms in total.

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More Reviews from Other Guests in Hotel de Yama, Hakone Lake Side

Overall Ratings & Reviews Hotel de Yama, Hakone Lake Side

Other sources (259)

9.0

Exceptional

From 259 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Hotel de Yama, Hakone Lake Side

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Top reviews

YINAN

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful breakfast and hot spring, definitely will come back shortly.

Michael

Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful

PO CHUAN

Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very good!

Alina

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Tejas

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Amenities and location

Kirsten

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Hannah

Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

We got a lake view room. It’s beautiful and spacious. Staffs are very friendly and helpful

Tsung-Yuan

Friends and Family

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Yes

marie

Friends and Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Very nice onsen , beautiful and clean. With a nice view of lit up trees, very peaceful. The staff was very friendly and helpful. Most importantly we saw Mount Fuji from the beautiful garden which was the highlight of our visit in Hakone.

Jose

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Great location and service

Emmanuel

Leisure with Children

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

room is old with stained carpet. bathroom smell of smoke. bathroom curtains and humidifier was mouldy. breakfast was authentic and delicious. however beware of the high onsen tax. great environment to pictures

Tal

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Perfect location with view to the lake Spacius room

Renzo

Friends and Family

6.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Hotel next to the lake with amazing views - service was very good but facilities need upgrading and remodeling. Very limited options to move around unless you bring a car - access to taxi is very limited: options for food at the hotel are limited but we had dinner one of the nights and it was excellent. Japanese breakfast was a unique experience but it is not for everyone.

David

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Unmatched location, all rooms look over the stunning 1930’s garden and magnificent mountains and lake, no bad views! The hotel exudes old world charm, and while some may find this ‘dated’ we found it delightful. The Franco-Japanese -Deco blend carries through to cuisine and 2 fantastic restaurants (though not for the budget conscious). A truly unique and memorable stay. Would come back in a heart beat.

María

Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

We loved our stay! The hotel is so beautiful, and the area breathtaking, the staff was very welcoming and nice, the room was the perfect place to relax after a long day

Catherine

Leisure with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Perfect lake side hotel in Hakone. The oversized room had more than enough space for three of us plus our luggage. The staff was very warm and friendly. We chose not to have dinner at the hotel but we did visit the French restaurant for breakfast and it was wonderful. The food was delicious and the staff was very attentive. The onsen was also enjoyed. Great property and I would definitely stay again.

Wade

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful manicured grounds with easy to walk paths, amazing mountain and lake views with passing ships. Also great views of Mt.Fuji. Peacefull and quiet,

Edrian

Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Very accomodating Staff

Janice

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful hotel! The location is amazing! It is on a mountain and the views are incredible. 5 minute walk to the peace tori! Our room had an amazing view of lake ashi and mount fuji!

Dana

Leisure with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Love the staff and the Japanese breakfast.

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Others 4 Hotel de Yama, Hakone Lake Side

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.