What do past guests say about Hotel de Yama, Hakone Lake Side?

Hotel de Yama, Hakone Lake Side is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel de Yama, Hakone Lake Side

Name: Hotel de Yama, Hakone Lake Side
Address: 80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522, 80 Motohakone, Kanto, 250-0522, Japan
Rating: 9

Hotels

9.0

/10

Exceptional

241 reviews

What Guests Say About Their Stay

James

10.0

/ 10

I really enjoyed my time at this stately hotel. The staff are beyond helpful, the room was very comfortable, and the baths were just what I needed after a long day exploring the region. The restaurant was able to accommodate my gluten-free needs for breakfast and the shuttle bus from Motohakone was great. This is a region that needs to be experienced and this is the place to do it in comfort.

Richard

10.0

/ 10

nice location and beautiful hotel. excellent transit between hotel to local center. great services.

Nash

10.0

/ 10

Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again.

In the Area

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80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel de Yama, Hakone Lake Side is a hotel in a good neighborhood, which is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel de Yama, Hakone Lake Side

80 Motohakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

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Location

Hotel de Yama, Hakone Lake Side is a hotel in a good neighborhood, which is located at Hakone-machi.

About Hotel de Yama, Hakone Lake Side

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel de Yama, Hakone Lake Side exclusively for you.

Hotel de Yama, Hakone Lake Side is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel de Yama, Hakone Lake Side is the right place to stay.

All facilities in Hotel de Yama, Hakone Lake Side

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Fireplace in lobby
Parking
Terrace

Things to Do

Shops
Garden
Spa

Business Facilities

Meeting rooms
Conference room
Conference rooms

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Hotel de Yama, Hakone Lake Side

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 21:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 21:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel de Yama, Hakone Lake Side	89
Another facilities in Hotel de Yama, Hakone Lake Side	Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Hotel de Yama, Hakone Lake Side

What are available facilities at Hotel de Yama, Hakone Lake Side?

There are top facilites at Hotel de Yama, Hakone Lake Side such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel de Yama, Hakone Lake Side?

The standard check-in time at Hotel de Yama, Hakone Lake Side is starting from 15:00 - 21:00 while the latest check-out time is at Before 12:00

Does Hotel de Yama, Hakone Lake Side provide breakfast?

Yes, Hotel de Yama, Hakone Lake Side provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel de Yama, Hakone Lake Side?

Hotel de Yama, Hakone Lake Side is a 3.5-star hotel.

How many rooms are available at Hotel de Yama, Hakone Lake Side?

Hotel de Yama, Hakone Lake Side has 89 rooms in total.

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More Reviews from Other Guests in Hotel de Yama, Hakone Lake Side

Overall Ratings & Reviews Hotel de Yama, Hakone Lake Side

Other sources (241)

9.0

Exceptional

From 241 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Hotel de Yama, Hakone Lake Side

Number of reviews per page

Top reviews

Leslie

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It is OK. It has a nice location but the hotel is in great need of renovation and modern upgrading. The air in hallways and room was musty probably due to fungus in walls and carpets.

James

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Jinhu

Leisure Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The view from the room is beautiful. Good experience with the public bath onsen, first time for my son, he enjoyed it. Great staff, very nice and polite. Loved everything except the noise from the bath tub and sink.

Richard

Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

nice location and beautiful hotel. excellent transit between hotel to local center. great services.

Nash

Leisure

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again.

erin

Friends and Family

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

The stay went very well. The sights and scenery were elite and remarkable. The food service was well put together and efficient. I appreciated that the hotel works with a luggage delivery service and helped make the stay a little more convenient apart from trying to send the luggage to Narita airport the day before we left and they were unable to. The hotel and the room were beautiful and the view from the room was great

Jenny

Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful view

Nicholas

Friends and Family

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Excellent hotel with friendly staff, great customer service, and fantastic location!

Catherine

Leisure Family

6.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station.

Zheela

Leisure Family

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel.

GLEB

Business and Leisure

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

great location facing the lake; shopping and museums in the area; history and culture all around you

Sherry

Leisure

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!

Brian

10.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!

Iliana

8.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Mitsuko

10.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .

Julie

Friends and Family

10.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.

Evangelos

8.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive

Arie

Leisure Family

8.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.

Verified traveler

4.0

/10

Reviewed 108 week(s) ago

Hotels.com verified review

For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.

patrick

Business and Leisure

10.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

They are quite generous with their rebates offer! Very good deal

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.