Hotel Kasansui

Hotels
8.2
/10
Very Good
80 reviews

What Guests Say About Their Stay

Nicholas
10.0
/ 10
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
petros
10.0
/ 10
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Cory
10.0
/ 10
Service is really nice! Although the facility is a bit old, they try to keep it clean.
In the Area
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1320-72, Hakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

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Restaurant
WiFi
Hotel Kasansui is located in area / city Hakone-machi.
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What's around Hotel Kasansui

1320-72, Hakone, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
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Location


Hotel Kasansui is located in area / city Hakone-machi.

About Hotel Kasansui

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Kasansui.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hotel Kasansui exclusively for you.

Hotel Kasansui is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Kasansui is the right place to stay.

All facilities in Hotel Kasansui

Others Hotel Kasansui
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Front desk

Food and Drinks

  • Kaiseki meal

Transportation

  • Access to train station

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Train station pickup

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel Kasansui

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This property is unable to accommodate dietary restrictions, including gluten-free diets. Guests with food allergies should contact this property in advance. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Hotel Kasansui
10
Number of floors in Hotel Kasansui
1
Another facilities in Hotel Kasansui
Others, Smoke-free area, Safety deposit box, Luggage storage, Front desk

Frequently asked question in Hotel Kasansui

What are available facilities at Hotel Kasansui?
There are top facilites at Hotel Kasansui such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kasansui?
The standard check-in time at Hotel Kasansui is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Kasansui?
Hotel Kasansui is a 3.0-star hotel.
How many floors does Hotel Kasansui have?
Hotel Kasansui has 1 floors.
How many rooms are available at Hotel Kasansui?
Hotel Kasansui has 10 rooms in total.
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More Reviews from Other Guests in Hotel Kasansui

8.2
Very Good
From 80 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Kasansui

Number of reviews per page
20
40
Top reviews
Emma
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Read More
Nicholas
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

We had a great stay
petros
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Read More
Gregory
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
jonah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Read More
Cory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Service is really nice! Although the facility is a bit old, they try to keep it clean.
Fernando
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Verified traveler
10.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
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Chatree
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Read More
Neil
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Verified traveler
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very friendly staff! They did everything to ensure we had a pleasant stay.
yong
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Aymeric
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Tres bon accueil et repas excellent.
BOHANG
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

怀石料理很丰盛很好吃,温泉泡起来很舒服,而且人并不多,晚上来有机会独享温泉哈哈,我觉得体验绝对对得起酒店的价格。
Damien
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
ケンイチ
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

静かでとても良かったです。
けんいち
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Verified traveler
2.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
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Number of reviews per page
20
40

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Others 4 Hotel Kasansui

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 80 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kasansui

Number of reviews per page
20
40
Top reviews
Emma
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Read More
Nicholas
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

We had a great stay
petros
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Read More
Gregory
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
jonah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Read More
Cory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Service is really nice! Although the facility is a bit old, they try to keep it clean.
Fernando
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Verified traveler
10.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Read More
Chatree
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Read More
Neil
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Verified traveler
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very friendly staff! They did everything to ensure we had a pleasant stay.
yong
10.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Aymeric
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Tres bon accueil et repas excellent.
BOHANG
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

怀石料理很丰盛很好吃,温泉泡起来很舒服,而且人并不多,晚上来有机会独享温泉哈哈,我觉得体验绝对对得起酒店的价格。
Damien
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
ケンイチ
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

静かでとても良かったです。
けんいち
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Verified traveler
2.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Read More
Number of reviews per page
20
40