HOTEL MASTAY jingumichi

Service Apartment
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9.6
/10
Exceptional
41 reviews

What Guests Say About Their Stay

Kerri

10.0
/ 10
This has everything you need for a short stay and is in a nice neighbourhood with a Lawson next door. We chose the location as we had an event at Rohm Theatre. It was an easy walk to the theatre and nearby shrine. Room was clean and spacious with own laundry, kitchenette and loved the bathroom. Water pressure was amazing! Whilst not in the centre of Kyoto it had great transport connections. We used the bus a lot. Thank you for a great stay!

Sue

10.0
/ 10
Wonderful stay with all the amenities for a family of four. Additional fee of Y1000/day for parking which is reasonable.

J Tyler

10.0
/ 10
Room was super clean, well appointed, and in perfect order. Neighborhood is excellent for walking, eating, and very close to multiple subway and bus lines. 11/ 10 will stay again.
In the Area
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Higashiyamaku Ebisucho 159, Kyoto, Kansai, Japan, 605-0033

Main Facilities

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Parking
WiFi
Elevator
HOTEL MASTAY jingumichi is a accommodation is located at Sakyo.
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What's around HOTEL MASTAY jingumichi

Higashiyamaku Ebisucho 159, Kyoto, Kansai, Japan, 605-0033
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Lobby HOTEL MASTAY jingumichi
Lobby 2 HOTEL MASTAY jingumichi

Discover More About HOTEL MASTAY jingumichi

General


Near Yasaka Shrine

Location


Located in Kyoto (Higashiyama Ward), HOTEL MASTAY jingumichi is within a 15-minute walk of Yasaka Shrine and Shijo Street. This spa aparthotel is 0.8 mi (1.2 km) from Pontocho Alley and 0.9 mi (1.4 km) from Kawaramachi Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Chion-in Temple - 0.3 km / 0.2 mi
National Museum of Modern Art, Kyoto - 0.3 km / 0.2 mi
Kyoto Municipal Zoo - 0.5 km / 0.3 mi
Okazaki Park - 0.5 km / 0.3 mi
Kyoto International Exhibition Hall - 0.7 km / 0.4 mi
Heian Shrine - 0.7 km / 0.4 mi
Hanamikoji Street - 0.8 km / 0.5 mi
Yasaka Shrine - 0.9 km / 0.5 mi
Shijo Street - 1 km / 0.6 mi
Gion Shirakawa Area - 1 km / 0.6 mi
Nanzen-ji Temple - 1 km / 0.6 mi
Gion Tatsumi Bridge - 1.1 km / 0.7 mi
Kamo River - 1.1 km / 0.7 mi
Pontocho Alley - 1.2 km / 0.8 mi
Kiyamachi Street - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 54.7 km / 34 mi
Kobe Airport (UKB) - 88.6 km / 55 mi
Kansai Intl. Airport (KIX) - 103.4 km / 64.2 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. This aparthotel also features complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include multilingual staff, luggage storage, and laundry facilities. Limited parking is available onsite.

Dining


Cooked-to-order breakfasts are available daily from 8:00 AM to 8:30 AM for a fee.

Rooms


Make yourself at home in one of the 16 guestrooms, featuring kitchens with refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include complimentary bottled water and washers/dryers, and housekeeping is provided on request.

All facilities in HOTEL MASTAY jingumichi

Entertainment Facility HOTEL MASTAY jingumichi
Entertainment Facility
Common Space HOTEL MASTAY jingumichi
Common Space
Lobby HOTEL MASTAY jingumichi
Lobby
Exterior HOTEL MASTAY jingumichi
Exterior
Others HOTEL MASTAY jingumichi
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Concierge

Transportation

  • Limited parking
  • Bicycle rental

Accessibilty

  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in HOTEL MASTAY jingumichi

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 8:00 AM - 10:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HOTEL MASTAY jingumichi
16
Another facilities in HOTEL MASTAY jingumichi
Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff, Concierge

Frequently asked question in HOTEL MASTAY jingumichi

What are available facilities at HOTEL MASTAY jingumichi?
There are top facilites at HOTEL MASTAY jingumichi such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL MASTAY jingumichi?
The standard check-in time at HOTEL MASTAY jingumichi is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL MASTAY jingumichi provide breakfast?
Yes, HOTEL MASTAY jingumichi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HOTEL MASTAY jingumichi?
HOTEL MASTAY jingumichi is a 3.0-star hotel.
How many rooms are available at HOTEL MASTAY jingumichi?
HOTEL MASTAY jingumichi has 16 rooms in total.
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More Reviews from Other Guests in HOTEL MASTAY jingumichi

9.6
Exceptional
From 41 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews HOTEL MASTAY jingumichi

Number of reviews per page
20
40
Top reviews
Kerri
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This has everything you need for a short stay and is in a nice neighbourhood with a Lawson next door. We chose the location as we had an event at Rohm Theatre. It was an easy walk to the theatre and nearby shrine. Room was clean and spacious with own laundry, kitchenette and loved the bathroom. Water pressure was amazing! Whilst not in the centre of Kyoto it had great transport connections. We used the bus a lot. Thank you for a great stay!
Read More
Sue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Wonderful stay with all the amenities for a family of four. Additional fee of Y1000/day for parking which is reasonable.
J Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was super clean, well appointed, and in perfect order. Neighborhood is excellent for walking, eating, and very close to multiple subway and bus lines. 11/ 10 will stay again.
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We had an excellent stay, room was extremely large, very clean and the bathroom was amazing!
Muhammad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Amenities - well stocked. Service - the check in process was smooth with the FO Team being friendly and accommodating. Location - within walking distance to our halal eateries, so its not a problem. Area - Lawson is a must visit everyday.
Igor
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan
Read More
Berkeley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff were extremely professional, courteous, and welcoming!
Scarlett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however.
Read More
Nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel!
Lazaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around.
Jenna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again
Inesa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water.
Crystal
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Tanya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Soesani
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
Meredith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.
andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant
Read More
Boon Jun
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.
Number of reviews per page
20
40

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Exterior 4 HOTEL MASTAY jingumichi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 41 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL MASTAY jingumichi

Number of reviews per page
20
40
Top reviews
Kerri
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This has everything you need for a short stay and is in a nice neighbourhood with a Lawson next door. We chose the location as we had an event at Rohm Theatre. It was an easy walk to the theatre and nearby shrine. Room was clean and spacious with own laundry, kitchenette and loved the bathroom. Water pressure was amazing! Whilst not in the centre of Kyoto it had great transport connections. We used the bus a lot. Thank you for a great stay!
Read More
Sue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Wonderful stay with all the amenities for a family of four. Additional fee of Y1000/day for parking which is reasonable.
J Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was super clean, well appointed, and in perfect order. Neighborhood is excellent for walking, eating, and very close to multiple subway and bus lines. 11/ 10 will stay again.
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We had an excellent stay, room was extremely large, very clean and the bathroom was amazing!
Muhammad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Amenities - well stocked. Service - the check in process was smooth with the FO Team being friendly and accommodating. Location - within walking distance to our halal eateries, so its not a problem. Area - Lawson is a must visit everyday.
Igor
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan
Read More
Berkeley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff were extremely professional, courteous, and welcoming!
Scarlett
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however.
Read More
Nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel!
Lazaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around.
Jenna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again
Inesa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water.
Crystal
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Tanya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Soesani
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
Meredith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.
andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant
Read More
Boon Jun
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.
Number of reviews per page
20
40