HOTEL SHE, KYOTO

Very basic accommodation, not upto the usual Japanese standards in our opinion, quirky with a record player but no coffee in the room!. Mattress protector heavy soiled

The staff were friendly and welcoming. The room was great! Convenient location. Free ice cream every day! I would stay here again in the future!

Hotel She feels like a slight step up from a hostel, but unfortunately not much more than that. The location was quite desolate, which made it inconvenient as Kyoto is a city where your home base really shapes your experience. Being farther out made getting around noticeably less enjoyable, and it didn’t set a great tone for the stay. The staff were friendly, but they didn’t seem very familiar with the surrounding area, especially when it came to recommending places to eat. Additionally, even though our room was already prepared, we were handed the key and still told to wait the full 10 minutes until the official check-in time before going up. Not a huge issue, but it added to the impression that the service lacked flexibility and customer experience wasn’t a priority. Overall, while the hotel had some charm, it was a thin veneer. The combination of the isolated location, lack of local guidance, and poor first impression make it hard to recommend. If you’re planning a trip to Kyoto, it’s worth spending a bit more to stay somewhere with a better location and a stronger guest experience.

We had a great stay here. Room was spacious in comparison to alot of Japan properties. Really good strong shower. Decorated well and very clean. Loved all the extras that went into this property including free ice cream and drinks everyday, a wide selection of vinyls to use in your room with your own vinyl player. Friendly staff. Close to transportation and bike hire options. 5 minutes to bus stop, catch city bus 207 for Gion with lots of food options. Love this city so much. Thanks

Great stay with nice ice cream!

Room was soo much bigger than I thought it would be! Super easy to open up suitcases and bags !

Hotel She is a really charming hotel that has a young boutique vibe. While most hotels in Japan last you leave your luggage before your check in time, Hotel She was the first that brought our luggage to our room before we got there. It was such a lovely touch that set up a positive experience.

The location is good, however there is no a lot of food options around the hotel. The rooms do not get cleaned daily and the towers do not get changed unless you ask for it. Breakfast options were limited. Good for 1 or two nights stand but not more

The hotel was great! I booked a last minute room for my mom and we were pleased. The staff was super friendly and helpful. They offer happy hour and free ice cream (really good). The atmosphere is great from the entrance and reflected in the room too. It was super clean and it had a window that opened widely. It also had a turntable in the room! Really enjoyable after long and tired days. It has laundry self service. Definitely I will book again if I travel to Kyoto!

Free ice cream, yum!!

My favorite hotel I stayed in Japan, rooms are big enough, all very clean, staff is extremely friendly and helpful, all the environment is just awesome! I will definitely stay there again for my next Japan trip :)

This place was amazing, the staff was super friendly, the room was cozy, it was near transit so I could get around easily, while in a quiet area where its easy to relax. When I visit Kyoto again, I am definitely staying here!

Friendly staff, close to station, free ice cream!

Really had no issues at my stay here, the staff were incredibly friendly and helpful. The list of amenities is quite impressive in my opinion.

Hotel She is hands down one of the coolest hotels I've ever stayed at. I ended up paying $93.28 via Hotels.com for two nights here. Upon check-in the staff at the front desk gave me a quick tour, gave me my room key, and then to my surprise offered a vinyl. Each room has a record player and they allow you to bring records from the front desk to your room to jam out during your stay - very awesome perk. Most of the staff spoke English and were able to give local recommendations. The layout of the lobby, bar, ice cream bar, and kitchen are all very cool looking and cozy at the same time. The room was spacious and had pretty cool art / vibes. In general this was an amazing hotel and I highly recommend it. Only downside is it's a bit of a walk to Kyoto Station but it is close to the Kujo Station - so it's not that bad. Check it out!

This is a nice and refreshing hotel! Sparkling clean, good service, good bar, and very good bed. The staff is friendly and helpful. Be Sure to try the local ramen place, it is better than most. The hotel is located 10min walk from Kyoto station and the road is suitcase friendly. Highly recommended. They are famous for their big baby ice-cream and seems to attract Instagram girls. Be sure to try there homemade coke and I have heard thatthey soon will be serving gin and tonics next to their local ale.

It's a nice and clean place for staying with warm and harmonized atmosphere. Shared kitchen and dinning corner that keeps the room clean. Nice to roast your bread and sandwich for your breakfast there. Less than 5 minutes to subway. 460yen taxi from Kyoto station to the hotel, it's worth-wise if you have more than 1 person travelling. BUT, I'm curious that the front desk requested 400yen/head for additional local tax. While, my billing in hotel.com already included a tax item in the break-down. Do we still need to pay additional 400yen/head?

Great bargain for the money. Clean, hip, small hotel with a college dorm/hostel vibe--but in a good way. Remarkably quiet rooms and location, only one stop from Kyoto station. Every one of the young staff members was great. Free Handy phone was (mostly) helpful and even worked on the day trips we took out of city. My only complaint is the mattress was one of those cardboard over springs models and hurt our backs.

The hotel was quite close to the Kujo station, walkable distance to Kyoto station. The staff were friendly and very helpful! Our family room was smaller than expected, the 3rd sofa bed did not expand long enough and was not too comfortable. Other than that it was ok.

We are terribly upset with the service of the front desk. We were not given the room with city view and room size we paid for. We were given a smaller dark room in the ground floor with blocked (no) view and bad smell. When complained about the room, they said they have no rooms available but they will shift us to better room in the next day. But surprisingly they said that we have to check out at 10 am with our luggage and wait in lobby until other room is ready for us to get in. We did not agree about checking out, I had to argue for long time and told them that it is their responsibility to shift us from one room to another room, since it was their failure. This was the unpleasant part of our stay, the later room was fine, clean and bigger with city view. This spoiled the mood of our visit to Hotel She.