Hotel Urashima

Ryokans
8.4
/10
Very Good
255 reviews

What Guests Say About Their Stay

Francine

10.0
/ 10
Lovely hotel for after your hikes. The onsens were nice. The temperature was perfect for me. It is a dated hotel but i think the amenities were still good. You also get a free bath salt for completing 3 of the onsens. The staff were very nice and accommodating. You can leave your luggage even before check in and I was able to access the rooftop or mountain observatory. The buffet dinner and breakfast has a lot of variety so I think everyone has something for them there

philip

10.0
/ 10
Nice traditional room, and fun Japan-style resort experience. The cave onsen is phenomenal! Also convenient that the Lawson’s is on site near the lobby. Only downside, I was hoping for a spa-like massage, but bypassed since it had the ambiance of a physical therapy or bone-setting clinic.

Liam

10.0
/ 10
the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can.
In the Area
See Map
1165-2 Katsuura, Wakayama, Higashimuro-gun, Kansai, Japan, 649-5334

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Urashima is a good choice when you are visiting Nachikatsura-cho. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Urashima

1165-2 Katsuura, Wakayama, Higashimuro-gun, Kansai, Japan, 649-5334
Discover More Places
Others Hotel Urashima
Others 2 Hotel Urashima

Discover More About Hotel Urashima

Location


Staying at Hotel Urashima is a good choice when you are visiting Nachikatsura-cho.

About Hotel Urashima

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Urashima.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Urashima is a ryokan with great comfort and excellent service according to most ryokan's guests.

With all facilities offered, Hotel Urashima is the right place to stay.

All facilities in Hotel Urashima

Others Hotel Urashima
Others

Things to Do

  • Spa
  • Garden

Public Facilities

  • Others
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Urashima

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must be at least age 20 to stay in a smoking room.

The property will be renovating from December 27 2025 to March 20 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hot springs
  • Lobby
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 19:00 - to 10:00
Available rooms at Hotel Urashima
393
Number of floors in Hotel Urashima
1
Another facilities in Hotel Urashima
Spa, Garden, Others, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Urashima

What are available facilities at Hotel Urashima?
There are top facilites at Hotel Urashima such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Urashima?
The standard check-in time at Hotel Urashima is starting from 15:00 - 19:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Urashima?
Hotel Urashima is a 3.0-star hotel.
How many floors does Hotel Urashima have?
Hotel Urashima has 1 floors.
How many rooms are available at Hotel Urashima?
Hotel Urashima has 393 rooms in total.
See All

More Reviews from Other Guests in Hotel Urashima

8.4
Very Good
From 255 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Urashima

Number of reviews per page
20
40
Top reviews
Brian Wai Yan
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Huge property and nice onsen!
Francine
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel for after your hikes. The onsens were nice. The temperature was perfect for me. It is a dated hotel but i think the amenities were still good. You also get a free bath salt for completing 3 of the onsens. The staff were very nice and accommodating. You can leave your luggage even before check in and I was able to access the rooftop or mountain observatory. The buffet dinner and breakfast has a lot of variety so I think everyone has something for them there
Read More
Chin Lip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel, friendly staffs and Great Onsen
philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice traditional room, and fun Japan-style resort experience. The cave onsen is phenomenal! Also convenient that the Lawson’s is on site near the lobby. Only downside, I was hoping for a spa-like massage, but bypassed since it had the ambiance of a physical therapy or bone-setting clinic.
Liam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can.
Read More
Gayle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons.
Read More
Weiyun
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Staff all very polite, will
Joy
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

There weren’t a lot of hotels to choose from in the area, and we went with Urashima because we didn’t want to spend $700/night at the other place. All of the hotel workers were incredibly friendly, nice, and helpful. However, the hotel itself is outdated and showing its age. Our hotel room, although it had a nice view, had a strong musty smell that was hard to get over. There were stains on the ceiling and floor. The hotel complex is massive but everywhere is just a little gross. The cave onsen is very cool though and worth a dip, but if you’re looking for western style breakfast options, I wouldn’t recommend the buffet. Kiikatsuura needs better hotel options overall.
Read More
Shouhong
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice onset.
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful views from the top viewpoints of the hotel. Turn-down service was excellent. A very large property so it can be a long walk navigating the property. Multiple onsens, the cave onsens are fantastic and amazing view.
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing place, will come back if I have the opportunity
Lee Ping
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

None
Gongjin
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice view with amenities. The room and infrastructure is a bit outdated and feel the age
Kaining
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.
Rowan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.
Warner
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

If you’re there to use the onsen than it’s great but besides that …….. I left a night early.
Charles
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Nice hotel, staff were helpful and very nice. Location is a little inconvenient, if you aren’t driving you need to take a ferry of shuttle back and forth. Overall a good stay.
deng fu
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Read More
yuk yin
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Is good for one night stay cause they won’t change their menus. I stayed four nights and have the same menus for four days and nights!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The staff were friendly and helpful. The hotel food offerings in the main restaurant were very varied and catered for a wide range of tastes and were well presented and served. The hotel wasn’t in the condition we expected however, we had to change rooms from the broken and dirty ones we were first allocated. The whole place has an air of needing much renovation. One corridor was covered in mould and was like a scene from a fairground ghost ride. The whole area stank of sulphur which was explainable but kept out of descriptions we had read.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Urashima

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 255 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Urashima

Number of reviews per page
20
40
Top reviews
Brian Wai Yan
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Huge property and nice onsen!
Francine
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel for after your hikes. The onsens were nice. The temperature was perfect for me. It is a dated hotel but i think the amenities were still good. You also get a free bath salt for completing 3 of the onsens. The staff were very nice and accommodating. You can leave your luggage even before check in and I was able to access the rooftop or mountain observatory. The buffet dinner and breakfast has a lot of variety so I think everyone has something for them there
Read More
Chin Lip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel, friendly staffs and Great Onsen
philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice traditional room, and fun Japan-style resort experience. The cave onsen is phenomenal! Also convenient that the Lawson’s is on site near the lobby. Only downside, I was hoping for a spa-like massage, but bypassed since it had the ambiance of a physical therapy or bone-setting clinic.
Liam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can.
Read More
Gayle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons.
Read More
Weiyun
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Staff all very polite, will
Joy
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

There weren’t a lot of hotels to choose from in the area, and we went with Urashima because we didn’t want to spend $700/night at the other place. All of the hotel workers were incredibly friendly, nice, and helpful. However, the hotel itself is outdated and showing its age. Our hotel room, although it had a nice view, had a strong musty smell that was hard to get over. There were stains on the ceiling and floor. The hotel complex is massive but everywhere is just a little gross. The cave onsen is very cool though and worth a dip, but if you’re looking for western style breakfast options, I wouldn’t recommend the buffet. Kiikatsuura needs better hotel options overall.
Read More
Shouhong
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice onset.
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful views from the top viewpoints of the hotel. Turn-down service was excellent. A very large property so it can be a long walk navigating the property. Multiple onsens, the cave onsens are fantastic and amazing view.
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing place, will come back if I have the opportunity
Lee Ping
icon-Leisure
Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

None
Gongjin
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice view with amenities. The room and infrastructure is a bit outdated and feel the age
Kaining
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.
Rowan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.
Warner
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

If you’re there to use the onsen than it’s great but besides that …….. I left a night early.
Charles
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Nice hotel, staff were helpful and very nice. Location is a little inconvenient, if you aren’t driving you need to take a ferry of shuttle back and forth. Overall a good stay.
deng fu
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Read More
yuk yin
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Is good for one night stay cause they won’t change their menus. I stayed four nights and have the same menus for four days and nights!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The staff were friendly and helpful. The hotel food offerings in the main restaurant were very varied and catered for a wide range of tastes and were well presented and served. The hotel wasn’t in the condition we expected however, we had to change rooms from the broken and dirty ones we were first allocated. The whole place has an air of needing much renovation. One corridor was covered in mould and was like a scene from a fairground ghost ride. The whole area stank of sulphur which was explainable but kept out of descriptions we had read.
Read More
Number of reviews per page
20
40