Hyatt Regency Kyoto

Hotels
9.2
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Jesse

10.0
/ 10
I stayed at this hotel 10 years ago when it had just opened. It is in a great location for public transport and walking distance to a lot of restaurants and temples. Rooms are quite generously sized for kyoto as well. My only complaint is it looks like it needs a refresh as it's a little tired, doesn't look like it has been updated since I stayed there 10 years ago. Also the nicer Japanese garden has been removed from 10 years ago and the Japanese restaurant downstairs overlooking that garden which is also very disappointing.

dhuha

10.0
/ 10
Exceptional service, hospitality and incredible kind hotel staff really enjoyed my stay there and i f i came back to kyoto i will stay there again i booked a premium double bed room room it was spacious and there are 3 maiko shows that the hotel offers for guests complimentary that was one of our highlights of our stay. thank you hyatt regency for making our stay experience exceptional.

Roha

10.0
/ 10
Incredible! Loved the hospitality of the staff, everyone was so kind and helpful during our stay and truly made it amazing.
In the Area
See Map
644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto, Kansai, Japan, 605-0941

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hyatt Regency Kyoto is located in area / city Higashiyama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hyatt Regency Kyoto

644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto, Kansai, Japan, 605-0941
Discover More Places
Lobby Hyatt Regency Kyoto
Lobby 2 Hyatt Regency Kyoto

Discover More About Hyatt Regency Kyoto

Discover the Elegance of Hyatt Regency Kyoto

Welcome to the Hyatt Regency Kyoto, a premier destination offering an unparalleled blend of sophisticated comfort and authentic Japanese hospitality. Nestled in the heart of Kyoto, this exquisite hotel provides a serene escape for travelers seeking both cultural immersion and modern luxury. Whether you're planning a romantic getaway, a family vacation, or a business trip, the Hyatt Regency Kyoto promises an unforgettable experience, making it a top choice for discerning guests. Room rates at Hyatt Regency Kyoto start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hyatt Regency Kyoto Location

The Hyatt Regency Kyoto is ideally situated in the Higashiyama District, a historically rich and culturally vibrant area of Kyoto. Located at 東山区三十三間堂廻り 644 番地 2,  , 京都, 関西, 日本, 京都府, the hotel offers convenient access to many of the city's most cherished landmarks and attractions. It is approximately a 15-minute taxi ride from Kyoto Station, the city's main transportation hub, and a short distance from key transit lines that connect you to the wider Kansai region. The atmosphere surrounding the Hyatt Regency Kyoto is one of refined tranquility, yet it is just moments away from the bustling streets filled with traditional crafts, exquisite dining, and the captivating beauty of ancient temples and gardens. This prime location allows guests to easily explore the essence of Kyoto, from its serene Zen gardens to its lively traditional markets.

Hyatt Regency Kyoto Facilities & Services

Facilities for guests at Hyatt Regency Kyoto are designed to cater to every need, ensuring a comfortable and enriching stay. *

Indoor Swimming Pool:

Enjoy a refreshing swim in the hotel's beautifully appointed indoor pool, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests. *

Fitness Center:

Maintain your workout routine at the state-of-the-art fitness center, equipped with modern cardio and weight training equipment. Open 24 hours a day. *

Spa & Wellness:

Indulge in rejuvenating treatments at the hotel's serene spa, offering a range of massages and therapies. Spa services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 3,500. *

Business Center:

For business travelers, a fully equipped business center is available to assist with printing, copying, and other professional needs. Operating hours are from 8:00 AM to 6:00 PM. *

Concierge Services:

Our dedicated concierge team is available 24/7 to assist with tour bookings, restaurant reservations, and any other inquiries you may have. *

Complimentary Wi-Fi:

Stay connected throughout your stay with free high-speed Wi-Fi available in all guest rooms and public areas. *

On-site Parking:

The hotel offers secure on-site parking for guests, with a daily fee of PHP 1,500.

Hyatt Regency Kyoto Room Types

The room types of Hyatt Regency Kyoto offer a diverse selection to suit every traveler's preference, each designed with elegance and comfort in mind. Guests can choose from a variety of well-appointed rooms and suites, many featuring stunning views of the city or the hotel's tranquil gardens. *

Deluxe King/Twin Room:

These spacious rooms offer either a king-sized bed or two twin beds, with options for city or garden views. All Deluxe rooms are non-smoking and include a bathtub. *

Regency Club King/Twin Room:

Guests staying in Regency Club rooms enjoy exclusive access to the Regency Club Lounge, offering enhanced amenities and services. These rooms also feature a bathtub and are available with city or garden views. *

Executive Suite:

For those seeking more space and luxury, the Executive Suite provides a separate living area, a king-sized bed, and a well-appointed bathroom with a bathtub. *

Presidential Suite:

The pinnacle of luxury, the Presidential Suite offers expansive living spaces, a private dining area, and breathtaking views, complete with a luxurious bathtub. The Hyatt Regency Kyoto is not a pet-friendly hotel.

Hyatt Regency Kyoto Dining & Restaurants

Savor exquisite culinary experiences at the Hyatt Regency Kyoto, where diverse dining options cater to every palate. *

The Grill:

Offering a sophisticated ambiance, The Grill specializes in premium grilled meats and fresh seafood. Estimated price per person: PHP 4,000 - PHP 7,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 9:30 PM. *

Touzan:

Experience authentic Japanese cuisine, including traditional Kaiseki multi-course meals and fresh sushi. Estimated price per person: PHP 3,000 - PHP 6,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 9:30 PM. *

The Cafe:

Enjoy a relaxed dining experience with international breakfast, lunch, and dinner buffets, as well as an à la carte menu. Estimated price per person: PHP 2,000 - PHP 4,000. Operating hours: 6:30 AM - 10:00 PM. *

Cypress Bar:

Unwind with expertly crafted cocktails, fine wines, and light snacks in a stylish setting. Estimated price per person: PHP 1,500 - PHP 3,000. Operating hours: 5:00 PM - 11:00 PM.

Hyatt Regency Kyoto Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Kyoto with these nearby attractions and activities: *

Kiyomizu-dera Temple:

A UNESCO World Heritage site, famous for its wooden stage offering panoramic views of the city. *

Gion District:

Explore the traditional geisha district, known for its preserved wooden machiya houses and charming tea houses. *

Fushimi Inari Shrine:

Wander through thousands of vibrant red torii gates winding up a sacred mountain. *

Nishiki Market:

Discover Kyoto's "kitchen," a bustling market offering a wide array of local produce, snacks, and culinary delights. *

Kyoto National Museum:

Delve into Japan's artistic heritage with extensive collections of pre-modern Japanese and Asian art. If you are looking for other activities around Hyatt Regency Kyoto, check out the best deals on Traveloka: Recommended activities in Kyoto!

How to Get to Hyatt Regency Kyoto from the Airport

Navigating your journey to the Hyatt Regency Kyoto is made convenient with several transportation options. The airport transfer service of Hyatt Regency Kyoto ensures a smooth arrival. *

From Kansai International Airport (KIX):

*

Haruka Express Train:

Take the JR Haruka Express train directly to Kyoto Station (approx. 75 minutes). From Kyoto Station, a taxi to the hotel will take about 15 minutes and cost approximately PHP 800 - PHP 1,200. *

Airport Limousine Bus:

Buses run regularly from KIX to Kyoto Station. The journey takes about 90-100 minutes and costs around PHP 1,300. From Kyoto Station, a taxi is recommended. *

Taxi:

A direct taxi from KIX to the hotel is available but can be expensive, with an estimated cost of PHP 15,000 - PHP 20,000 and a travel time of about 90-120 minutes, depending on traffic. *

Private Airport Transfer:

For ultimate convenience, you can pre-book a private airport transfer service. This service offers door-to-door convenience and can be arranged through the hotel or Traveloka. Prices vary based on vehicle type, starting from approximately PHP 7,000. *

From Itami Airport (ITM):

*

Airport Limousine Bus:

Buses are available from ITM to Kyoto Station (approx. 55 minutes). The cost is around PHP 600. From Kyoto Station, a taxi to the hotel is recommended. *

Taxi:

A taxi from ITM to the hotel will take approximately 50-70 minutes and cost around PHP 5,000 - PHP 7,000. How to get to Hyatt Regency Kyoto from Kyoto Station: A short taxi ride of about 15 minutes will bring you directly to the hotel. The estimated taxi fare is PHP 800 - PHP 1,200.

Summary of Why You Should Choose to Stay at Hyatt Regency Kyoto

Choosing the Hyatt Regency Kyoto means opting for an experience that blends luxury, culture, and exceptional service. Here are the key reasons why this hotel stands out: *

Prime Location:

Situated in the historic Higashiyama District, offering easy access to Kyoto's most iconic sights. *

Elegant Accommodations:

A wide range of beautifully designed rooms and suites, ensuring comfort and style. *

Exceptional Dining:

Diverse culinary options, from authentic Japanese cuisine to international favorites. *

World-Class Facilities:

Including a swimming pool, fitness center, and rejuvenating spa services. *

Impeccable Service:

Dedicated staff committed to making your stay memorable. Discover the perfect blend of tradition and modernity at the Hyatt Regency Kyoto. Check for Room availability at Hyatt Regency Kyoto and start planning your dream vacation. Booking Hyatt Regency Kyoto is simple and convenient through Traveloka. Book budget hotels in Kansai and Easily book domestic and international flights at low prices with Traveloka for a seamless travel experience.

All facilities in Hyatt Regency Kyoto

Bar, Cafe and Lounge Hyatt Regency Kyoto
Bar, Cafe and Lounge
Entertainment Facility Hyatt Regency Kyoto
Entertainment Facility
Fitness Center Hyatt Regency Kyoto
Fitness Center
Functional Hall Hyatt Regency Kyoto
Functional Hall
Common Space Hyatt Regency Kyoto
Common Space

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Regency Kyoto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Kyoto
187
Number of floors in Hyatt Regency Kyoto
5
Another facilities in Hyatt Regency Kyoto
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Hyatt Regency Kyoto

What are available facilities at Hyatt Regency Kyoto?
There are top facilites at Hyatt Regency Kyoto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Kyoto?
The standard check-in time at Hyatt Regency Kyoto is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Kyoto provide breakfast?
Yes, Hyatt Regency Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Regency Kyoto?
Hyatt Regency Kyoto is a 5.0-star hotel.
How many floors does Hyatt Regency Kyoto have?
Hyatt Regency Kyoto has 5 floors.
See All

More Reviews from Other Guests in Hyatt Regency Kyoto

Overall Ratings & Reviews Hyatt Regency Kyoto

Traveloka (3)
Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Regency Kyoto

Number of reviews per page
20
40
Top reviews
Andrew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice room
Jesse
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed at this hotel 10 years ago when it had just opened. It is in a great location for public transport and walking distance to a lot of restaurants and temples. Rooms are quite generously sized for kyoto as well. My only complaint is it looks like it needs a refresh as it's a little tired, doesn't look like it has been updated since I stayed there 10 years ago. Also the nicer Japanese garden has been removed from 10 years ago and the Japanese restaurant downstairs overlooking that garden which is also very disappointing.
Read More
dhuha
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Exceptional service, hospitality and incredible kind hotel staff really enjoyed my stay there and i f i came back to kyoto i will stay there again i booked a premium double bed room room it was spacious and there are 3 maiko shows that the hotel offers for guests complimentary that was one of our highlights of our stay. thank you hyatt regency for making our stay experience exceptional.
Read More
laura
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

super!
Roha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible! Loved the hospitality of the staff, everyone was so kind and helpful during our stay and truly made it amazing.
Zifan
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, quiet location, great breakfast, and the garden is so pretty.
Kishore
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was clean, lamps were organized well, two complimentary water bottles, adequate towels, and soap and shampoos.
John
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff was excellent! Friendly and accommodating. Everything is very clean so no complaints there. Bathroom vanity area is a little small. Shower is great! Bed is comfortable enough. A very nice hotel for the price. I would stay there again.
Jaime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

we enjoyed the breakfast options, staff was very attentive and helpful with taxis bags, reservations, SPA had a good experienced masseuse, great location
Reinhold
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Hyatt is conveniently located not far from a JR Sunday line from where one can reach almost all interesting locations in Kyoto. The rooms are well designed, clean and quiet. Staff is very friendly and helpful. The Japanese restaurant is nice and provides good food & good & friendly service but it is expensive compared to restaurants at the Ponto-cho. If one has a car parking is provided on site for a fee. My wife and I staid for 6 nights and we liked the hotel.
Read More
HIE
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great neighborhood, near art museum and historical places
Jin
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

spacious room in a beautiful location of Kyoto. We loved the Zen garden in the restaurant. Staff was super helfup as well and speaks good english.
Kurtis Lee
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

great service by front desk and concierge (ms Rezu especially on 11 oct with online purchase of JR train tickets to Kobe on 13 Oct)
Stephen
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I would stay here again. Excellent location and breakfast. Very clean hotel. Spa was very good too.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were excellent.
Naz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had an amazing stay at the Hyatt Regency Kyoto! The location is perfect, and the staff are incredibly friendly, warm, and helpful. A special thank you to Dennis, the assistant manager, who went above and beyond to make sure everything was perfect during our visit. Our room was spacious, spotless, and very comfortable. I would definitely come back and stay here again!
Read More
SIRTAZ
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We had stayed at 3 other hotels in Japan and by far the customer service was fantastic!! We were welcomed right away as we got out of our taxi and knowing it was a super hot day, we were given ice cold water bottles right away. There were chairs to relax in which was so nice. Interesting when we stayed at the Intercontinental in Tokyo there were so chairs to sit and signs everywhere stating not sit on the ledges. We were walked up to our room and when we asked for extra pillows/blanket the young lady brought them in less then a minute which usually sometimes takes hours to get. Big shoutout to the best concierge staff ever! One of the ladies helped schedule a hair cut appt for my daughter and myself which was super last minute. She really wanted to help us. And we got amazing cut/color within 5 min walking distance to hotel. The next mornign when asking again for help with getting to the airport on train the concierge helped outline everything on the subways and color coded it. Only downside is they don’t have a pool. Breakfast buffet was really good! Chef even came out to great everyone and to get feedback.
Read More
isabel
icon-Family
Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

No tiene nada al rededor
Leonardo
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing staff and service - very personal Thank you
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hyatt Regency Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hyatt Regency Kyoto

Traveloka (3)
Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Regency Kyoto

Number of reviews per page
20
40
Top reviews
Andrew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice room
Jesse
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed at this hotel 10 years ago when it had just opened. It is in a great location for public transport and walking distance to a lot of restaurants and temples. Rooms are quite generously sized for kyoto as well. My only complaint is it looks like it needs a refresh as it's a little tired, doesn't look like it has been updated since I stayed there 10 years ago. Also the nicer Japanese garden has been removed from 10 years ago and the Japanese restaurant downstairs overlooking that garden which is also very disappointing.
Read More
dhuha
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Exceptional service, hospitality and incredible kind hotel staff really enjoyed my stay there and i f i came back to kyoto i will stay there again i booked a premium double bed room room it was spacious and there are 3 maiko shows that the hotel offers for guests complimentary that was one of our highlights of our stay. thank you hyatt regency for making our stay experience exceptional.
Read More
laura
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

super!
Roha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible! Loved the hospitality of the staff, everyone was so kind and helpful during our stay and truly made it amazing.
Zifan
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, quiet location, great breakfast, and the garden is so pretty.
Kishore
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was clean, lamps were organized well, two complimentary water bottles, adequate towels, and soap and shampoos.
John
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff was excellent! Friendly and accommodating. Everything is very clean so no complaints there. Bathroom vanity area is a little small. Shower is great! Bed is comfortable enough. A very nice hotel for the price. I would stay there again.
Jaime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

we enjoyed the breakfast options, staff was very attentive and helpful with taxis bags, reservations, SPA had a good experienced masseuse, great location
Reinhold
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Hyatt is conveniently located not far from a JR Sunday line from where one can reach almost all interesting locations in Kyoto. The rooms are well designed, clean and quiet. Staff is very friendly and helpful. The Japanese restaurant is nice and provides good food & good & friendly service but it is expensive compared to restaurants at the Ponto-cho. If one has a car parking is provided on site for a fee. My wife and I staid for 6 nights and we liked the hotel.
Read More
HIE
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great neighborhood, near art museum and historical places
Jin
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

spacious room in a beautiful location of Kyoto. We loved the Zen garden in the restaurant. Staff was super helfup as well and speaks good english.
Kurtis Lee
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

great service by front desk and concierge (ms Rezu especially on 11 oct with online purchase of JR train tickets to Kobe on 13 Oct)
Stephen
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I would stay here again. Excellent location and breakfast. Very clean hotel. Spa was very good too.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were excellent.
Naz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had an amazing stay at the Hyatt Regency Kyoto! The location is perfect, and the staff are incredibly friendly, warm, and helpful. A special thank you to Dennis, the assistant manager, who went above and beyond to make sure everything was perfect during our visit. Our room was spacious, spotless, and very comfortable. I would definitely come back and stay here again!
Read More
SIRTAZ
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We had stayed at 3 other hotels in Japan and by far the customer service was fantastic!! We were welcomed right away as we got out of our taxi and knowing it was a super hot day, we were given ice cold water bottles right away. There were chairs to relax in which was so nice. Interesting when we stayed at the Intercontinental in Tokyo there were so chairs to sit and signs everywhere stating not sit on the ledges. We were walked up to our room and when we asked for extra pillows/blanket the young lady brought them in less then a minute which usually sometimes takes hours to get. Big shoutout to the best concierge staff ever! One of the ladies helped schedule a hair cut appt for my daughter and myself which was super last minute. She really wanted to help us. And we got amazing cut/color within 5 min walking distance to hotel. The next mornign when asking again for help with getting to the airport on train the concierge helped outline everything on the subways and color coded it. Only downside is they don’t have a pool. Breakfast buffet was really good! Chef even came out to great everyone and to get feedback.
Read More
isabel
icon-Family
Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

No tiene nada al rededor
Leonardo
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing staff and service - very personal Thank you
Number of reviews per page
20
40