ICI HOTEL Ueno Shin Okachimachi

Hotels
9.0
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Matias
10.0
/ 10
Had a bit of an issue with the shipping of my luggage to my next stay, but the staff was very helpful and nice about it. I would definitely be coming back to this hotel for my next trips!
Charlie
10.0
/ 10
Great location to base from for a few days in Tokyo. Lovely hotel and nice and quiet rooms. Staff were very welcoming and friendly. I have also stayed at at the other Ici location nearby and both are great, solid choices with comfy beds.
Tanya
10.0
/ 10
Staff was very accomodating and knowledgeable about luggage delivery service with Yamato and check-in/check-out was smooth. Their compimentary sweet honey tea bags was our fave since night time can be chilly.
In the Area
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4-23, Taito, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0016

Main Facilities

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Restaurant
WiFi
ICI HOTEL Ueno Shin Okachimachi is located in area / city Taito.
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4-23, Taito, Taito-ku, Tokyo, Taito, Kanto, Japan, 110-0016
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Discover More About ICI HOTEL Ueno Shin Okachimachi

Location


ICI HOTEL Ueno Shin Okachimachi is located in area / city Taito.

About ICI HOTEL Ueno Shin Okachimachi

Savor your favorite dishes with special cuisines from ICI HOTEL Ueno Shin Okachimachi exclusively for you.

ICI HOTEL Ueno Shin Okachimachi is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ICI HOTEL Ueno Shin Okachimachi is the right place to stay.

All facilities in ICI HOTEL Ueno Shin Okachimachi

Others ICI HOTEL Ueno Shin Okachimachi
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Microwave (shared)
  • Parking (surcharge)

Hotel Services

  • Luggage storage
  • Front desk
  • Laundry service

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in ICI HOTEL Ueno Shin Okachimachi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
15:00 - 00:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ICI HOTEL Ueno Shin Okachimachi
108
Number of floors in ICI HOTEL Ueno Shin Okachimachi
11
Another facilities in ICI HOTEL Ueno Shin Okachimachi
Others, Smoke-free area, Safety deposit box, Parking, Microwave (shared)

Frequently asked question in ICI HOTEL Ueno Shin Okachimachi

What are available facilities at ICI HOTEL Ueno Shin Okachimachi?
There are top facilites at ICI HOTEL Ueno Shin Okachimachi such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ICI HOTEL Ueno Shin Okachimachi?
The standard check-in time at ICI HOTEL Ueno Shin Okachimachi is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does ICI HOTEL Ueno Shin Okachimachi provide breakfast?
Yes, ICI HOTEL Ueno Shin Okachimachi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in ICI HOTEL Ueno Shin Okachimachi

9.0
Exceptional
From 946 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews ICI HOTEL Ueno Shin Okachimachi

Number of reviews per page
20
40
Top reviews
Matias
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a bit of an issue with the shipping of my luggage to my next stay, but the staff was very helpful and nice about it. I would definitely be coming back to this hotel for my next trips!
Thomas
icon- Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed for longer here because it was clean and close to the station!
Paul
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Solo travellers beware—this hotel failed me when I needed help most. I stayed here twice (23/03/25–27/03/25 and 03/04/25–07/04/25). The first visit was fine, though staff were cold and the hotel felt transactional. No free water, only paid bottles. Small but clean rooms with a good Skytree view. The real issue came during my second stay, when I became severely ill with food poisoning the day before checkout. I could barely walk or stand and was vomiting violently. Despite seeing my condition, the two receptionists on duty—both women with ponytails and glasses—offered no help. I begged for medication or assistance; they refused, gesturing “no” and telling me to walk to a pharmacy or visit a hospital. I even ran outside to throw up, and still, they did nothing—not even check on me once. If not for a friend who arrived hours later with medicine, I don’t know what would’ve happened. To the manager: review CCTV from 06/04/25 at 10 a.m. and 2 p.m. to see how poorly your staff responded to a guest in distress. Their indifference made an already awful experience far worse. This hotel failed in basic duty of care. If you're traveling alone, I urge you—stay elsewhere. It’s not worth the risk and your safety is paramount.
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Nayeli
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very friendly and accommodating
Ben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good location and great for exploring the city
Charlie
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location to base from for a few days in Tokyo. Lovely hotel and nice and quiet rooms. Staff were very welcoming and friendly. I have also stayed at at the other Ici location nearby and both are great, solid choices with comfy beds.
Ash
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel with decent sized rooms
Tanya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very accomodating and knowledgeable about luggage delivery service with Yamato and check-in/check-out was smooth. Their compimentary sweet honey tea bags was our fave since night time can be chilly.
Elana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very kind staff
matthew l
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff!! Very well located and within short walking distance from subway and many restaurants.
Leonora
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved the hotel, was very clean and the staff were super friendly and accomodating. The best thing was them storing our luggage prior to our arrival while we went to Hakone, that was a true lifesaver/economical option. Definitely would stay again! Only negatives were the street noise was pretty loud but the windows were pretty good at drowning it out.
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kevin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is the first hotel I have ever stayed at where they didn’t give you complementary water. Places is just too small for the price they charge. I would never stay at another ICI again. Definitely would not recommend it.
Salfaraz
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is close to several train stations. A bit of a hassle getting to hotel from airport, but otherwise great for getting around Tokyo. Great area near the UENO district with lots of shopping and restaurants within a short walk from hotel. Room was very small and bed was very uncomfortable. After 3 nights on that bed, my back was in a lot of pain. All staff were very friendly and helpful when needed.
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Catherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The area was quiet and safe. There was hot tea or instant coffee for you at the end of the evening after a long day of exploring at the front desk. The staff was pleasant and welcoming. I would stay here again.
Connie
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Anson
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is close to several train station which can get you anywhere in Tokyo. Lovely staff and breakfast.
Ricky
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It's a nice and convenient hotel that is walking distance Okamichi station. It's walking distance to Akihabara. The room is clean but a bit small. It's a bit hard to open a full size luggage while still expecting to move around. Otherwise it's a pretty decent hotel
PUNSANGA
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room is clean.
Casey
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect
Stephanie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great stay, great staff, great service.
Number of reviews per page
20
40

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Others 4 ICI HOTEL Ueno Shin Okachimachi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.