What do past guests say about Kinokuniya Ryokan?

Kinokuniya Ryokan is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Kinokuniya Ryokan

Name: Kinokuniya Ryokan
Address: Ashinoyu 8, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0523, Ashinoyu 8, Kanto, 250-0523, Japan
Rating: 7.8

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7.8

/10

Pleasant

45 reviews

What Guests Say About Their Stay

Sheila

10.0

/ 10

It was quite a journey from the station to the ryokan. Well worth it. Elaborate Japanese dinner and breakfast. Outdoor onsen. The new part of the lodge is 80 years old. It has been on this spot for 300 years. Quick bus ride to Lake Ashi next morning.

Chen

10.0

/ 10

This was my first time staying at an onsen ryokan, but it was much better than expected. The staff was friendly, helpful, and professional. The room was roomier than what I imagined, but I guess I was staying at a place meant for two people by myself. Dinner was excellent, and the breakfast buffet was great too. Dinner was fully Japanese while the breakfast was continental with a heavy Japanese slant. The onsens were great. I'd recommend using the bath in the early afternoon or the early morning before people start arriving if you are not comfortable with stares. The outside bath was a bit small but charming. The only bad thing I can say about this place was the fact that it's a bit old, but that's to be expected from some place that's more than 300 years old. It was very clean though. Will stay again, next time with another person to play table tennis with.

Skye

10.0

/ 10

Hotel is abit dated and onsen abit old, but I enjoyed the rustic feeling.Excellent service and delicioilus kaiseki dinner, more than made up for everything

In the Area

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Ashinoyu 8, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0523

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Kinokuniya Ryokan is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Kinokuniya Ryokan

Ashinoyu 8, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0523

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Discover More About Kinokuniya Ryokan

General
In Hakone (Ashinoyu)

Location
With a stay at Kinokuniya Ryokan in Hakone (Ashinoyu), you'll be within a 5-minute drive of Lake Ashi and Hakone Shrine. This ryokan is 2.8 mi (4.6 km) from Hakone Kowakien Yunessun and 6.6 mi (10.7 km) from Hakone Hot Springs.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Buddhist Stoneworks at Motohakone - 1.1 km / 0.7 mi
Hakone Shrine - 3.4 km / 2.1 mi
Chisuji Falls - 3.4 km / 2.1 mi
Lake Ashi - 3.8 km / 2.4 mi
Okada Museum of Art - 3.9 km / 2.5 mi
Narukawa Art Museum - 4 km / 2.5 mi
Hakoneen Golf Course - 4.1 km / 2.6 mi
Hakone Kowakien Yunessun - 4.3 km / 2.7 mi
Hakone Open Air Museum - 4.9 km / 3.1 mi
Hakone Ekiden Museum - 4.9 km / 3.1 mi
Hakone Komagatake Ropeway - 5.6 km / 3.5 mi
Hakone-en Aquarium - 5.9 km / 3.7 mi
Hakone Museum of Art - 6.3 km / 3.9 mi
Hakone Pass Road Station - 6.4 km / 4 mi
Hakone Gora Park - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 103.4 km / 64.2 mi
Narita Intl. Airport (NRT) - 169.9 km / 105.6 mi

Facilities
Enjoy recreation amenities such as hot springs or take in the view from a garden.

Business Facilities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on request.

All facilities in Kinokuniya Ryokan

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

General

Smoking area
Parking

Public Facilities

Safety deposit box
Elevator

Things to Do

Garden

Transportation

Limited parking

Connectivity

Free WiFi

Business Facilities

Meeting rooms

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Kinokuniya Ryokan

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 17:30

Check-out:

Before 10:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The hotel restaurant closes at 6:30 PM. Guests booked in Half Board rates must check in by 6 PM to receive dinner. Guests who wish to book dinner are encouraged to contact the property before arrival to pre-book it.

Pets

Pets Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - 17:30 - to 10:00
Available rooms at Kinokuniya Ryokan	27
Another facilities in Kinokuniya Ryokan	Smoking area, Safety deposit box, Garden, Limited parking, Free WiFi

Frequently asked question in Kinokuniya Ryokan

What are available facilities at Kinokuniya Ryokan?

There are top facilites at Kinokuniya Ryokan such as 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Kinokuniya Ryokan?

The standard check-in time at Kinokuniya Ryokan is starting from 15:00 - 17:30 while the latest check-out time is at Before 10:00

What is the star rating of Kinokuniya Ryokan?

Kinokuniya Ryokan is a 3.5-star hotel.

How many rooms are available at Kinokuniya Ryokan?

Kinokuniya Ryokan has 27 rooms in total.

Does Kinokuniya Ryokan provide parking?

Yes, Kinokuniya Ryokan provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Kinokuniya Ryokan

Overall Ratings & Reviews Kinokuniya Ryokan

Traveloka (1)

Other sources (44)

7.8

Pleasant

From 44 reviews

Cleanliness

7.8

Room Comfort

7.6

Location

6.0

Service and Facilites

7.8

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Traveler Reviews Kinokuniya Ryokan

Number of reviews per page

Top reviews

Meagan

Leisure with Friends

6.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

This hotel was good-hearted and the food was Japanese artistry. It is an older property and has a very “mountain lodge” kind of feel. The food was interesting but challenging for an unadventurous North American eater. It goes well beyond sushi to escargot and tiny octopi (squids?) over cucumber and a miso sauce. I was impressed with the look of this but I am weak on seafood and so it wasn’t that easy to eat. I expect that it is very seasonal and probably changes to make sure the food is the freshest. The hotel itself is very high up the mountain, with a few walking trails nearby but no other. The hotsprings older facilities but again, overall very nice. It is very close to the bus stop, where the bus comes often from Hakone Yumoto station to Lake Ashinoko and back so that is convenient.

Sheila

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Kirill

6.0

/10

Reviewed 146 week(s) ago

Expedia Group verified review

The dinner alone gets a lot of points. Easily some of the best food I have ever had at a ryokan. The Men’s Onsen is a bit small outdoors. It was difficult to get my large western body (5’10”, 185lb) in the outdoor pool. The indoor pool was nice. The biggest problem is the old wooden floors. Upstairs neighbors had kids and I got virtually no rest. The tranquil atmosphere of autumn in the mountains of Japan was disturbed by little giants trampling overhead. Overall, great place, but I hope you get lucky with who stays above you.

Verified traveler

with Partner

10.0

/10

Reviewed 391 week(s) ago

Hotels.com verified review

It was amazing. Everyone was friendly and the food was delicious.

winnie

6.0

/10

Reviewed 442 week(s) ago

Expedia Group verified review

The hotel is nice however the access to its remote location is terrible during winter or early spring when snowing. The only public bus to this Ryokan stopped operating. We had to take very expensive taxi (>8000yen) to reach this place. getting out of it on next day is even harder as there is no taxi coming to this Ryokan and the hotel staff asked us to walk 40mins to the nearest train station! It was still snowing that time and we had 3 kids with us! It is not possible for us to walk this far with big luggage’s as well. Luckily we finally able to get he Hotel staff to send us to the train station in his own car. Really thanks to the 2 young men tnb he didn’t front desk. front desk can’t speakers mich English as well...

Chen

10.0

/10

Reviewed 443 week(s) ago

Expedia Group verified review

Skye

10.0

/10

Reviewed 483 week(s) ago

Hotels.com verified review

Hotel is abit dated and onsen abit old, but I enjoyed the rustic feeling.Excellent service and delicioilus kaiseki dinner, more than made up for everything

Verified traveler

10.0

/10

Reviewed 509 week(s) ago

Expedia Group verified review

Located just outside the main Hakone area (10 mins by bus from Moto-Hakone), the ryokan is located in a small residential village without any other touristy developments around it. Thus it was surprising to find such a well-developed ryokan, that can cater to large crowds, rather than the usually smaller minshuku, in such an area. Facilities were well developed, with an indoor garden, 2 distinct baths, a small souvenir shop and basically everything you should and would expect from a ryokan. Place was clean and spacious as well. Food too was great. Dinner was kaiseki style with dishes that are visibly Japanese, yet something I have not eaten anywhere else before. Breakfast was a Japanese/Western-style buffet that had a very good range of items.

Hiang

Family

6.0

/10

Reviewed 513 week(s) ago

Hotels.com verified review

Property is a bit old and badly needs a renovation. The onsen is dated and gives a not so clean feeling.

Andrew

4.0

/10

Reviewed 515 week(s) ago

Expedia Group verified review

Was okay. The rooms are spacious. Positive is the quietness and less amount of people. The food was great. There were major issues with the dinner. Hotel staff and service were wonderful and friendly however which went a long way.

Verified traveler

Family

4.0

/10

Reviewed 529 week(s) ago

Hotels.com verified review

First, the good points: dinner was very good, and nicely presented. The rooms are very large by Japanese standards, if you are OK with sleeping on mats on the floor (and the pillows they provide are microscopic). Has its own hot spring with two different public areas and three private areas (you get one free use of a private area per stay). However, the hotel is in a rather run-down condition. Parts of it smell strongly like mildew (fortunately not our room or the eating area). Since the weather was cool, we left the windows to our room open at night, as we found them when we entered the room. Big mistake! There were holes in the screens and we were eaten alive by a large flock of mosquitoes. The person manning the front desk at night knows no English except numbers. Only accepts cash for incidental expenses. Breakfast is a standard Japanese hotel breakfast, maybe a little above average. While set in a nice rural valley, the village of Ashinoyu is dilapidated and contains only the Ryokan, and car-repair shop, a tiny bank, and a rather sorry-looking dollhouse museum. Bus service to rest of the area works pretty well during the day. They only promise free wifi in the lobby, but we could pick it up in our room. It worked OK. This was fortunate, because our room here was the only place in Japan the portable wi-fi we rented didn't work.

WOONYONG

Friends and Family Family

2.0

/10

Reviewed 147 week(s) ago

Hotels.com verified review

노후된 시설. 청결하지 못한 환경.객실에는 모기가 있어 수면을 방해함. 객실에는 wifi도 제공되지 않음. 프라이빗 욕실도 매우 불편함. 식사와 요리수준 낮음. 이용요금도 너무 비쌈.1박에 400불. 다시는 이용하지 않겠음.

Massimo

Leisure with Partner

8.0

/10

Reviewed 189 week(s) ago

Expedia Group verified review

Very good, nice atmosphere

Verified traveler

with Partner

8.0

/10

Reviewed 344 week(s) ago

Hotels.com verified review

サービスも良く、全体的に綺麗で良かったです。ただ、壁や部屋といった施設自体が古いので、気になる方は気になるかもしれません。

Verified traveler

Leisure

10.0

/10

Reviewed 347 week(s) ago

Expedia Group verified review

食事がとても美味しかった

Masazumi

with Partner

6.0

/10

Reviewed 364 week(s) ago

Hotels.com verified review

全ての対応が良かった。

Verified traveler

Family

2.0

/10

Reviewed 384 week(s) ago

Hotels.com verified review

連泊したのに、部屋の掃除なし、シーツ交換なし、浴衣の交換なし、バスタオル・フェイスタオル交換なし、トイレは故障、大浴場の温泉はぬるい、シャワーは流量が少ない、廊下の絨毯は擦り切れ、と、ないないずくしの旅館で、今時こんなサービスの悪い旅館があるとは思いませんでした。

junichiro

Family

10.0

/10

Reviewed 385 week(s) ago

Hotels.com verified review

神遊風呂に心を洗われました。勝海舟先生の直筆の書の力強さに感銘を受けました！若冲の絵にまた会いに行きたいと思いました。

Friends and Family with Children

8.0

/10

Reviewed 388 week(s) ago

Expedia Group verified review

夕食のボリュームが少なかったです。もともとそんなに食べる方じゃないのですが...

TOMOE

with Partner

2.0

/10

Reviewed 394 week(s) ago

Hotels.com verified review

残念の一言です。古いけれどきちんと清潔にしてあって、部屋も広く、気持ち良いお宿でした。サービスがものすごく良くありませんでした。朝9時まで入浴できると記してありましたが、7時にはお湯が抜かれていました。朝風呂が入れないのなら一言、言って欲しかったです。また、お庭も工事中なので仕方がない、とはいえ、配管や雑に置かれたテーブルなので、全く整えられておらず、非常に見苦しい。大浴場のシャワーは出たり出なかったり、広い脱衣場に安物のドライヤーが一つだけ、真冬に切られている暖房機。にもかかわらずピカピカの美術回廊。歴史のあるお宿のコレクション自慢はよくわかりましたが、まずはお客の居心地からお金をかけていただきたなと思ってしまいました。最後に旅館を出るとき、こちらからありがとうございましたとご挨拶しましたが、お返事はありませんでした。滞在して悲しくなるお宿は初めてです。

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.