KOKO HOTEL Premier Kumamoto

Spent 9 nights during golden week 2025. Hotel is located on top of a shopping mall and a 3min walk to the main shopping arcade. Tram lines are 3 min walk. Bus terminal is underneath the hotel. Reception is on 14th floor, with hotel rooms located on floors 5-13. No room service. Staff are helpful. Many restaurants in short walking distance.

As the hotel is situated on top of a shopping mall, we had a hard time trying to figure out where we could park and unload our luggage when we arrived. Other than that, it was very enjoyable staying in this hotel. Nice breakfast spread.

The Koko Hotel was our favorite place to stay in Japan. The room was styled nicely and clean. It was the perfect location in Kumamoto - shopping and food were in the complex downstairs. Kumamoto Castle was a very short walk. The hotel buffett was amazing and reasonably priced.

We had a nice stay at Koko hotel. The hotel is conveniently located to transit access and on top of a mall. Walking distance to the castle. Lots of food options and shopping. The room was spacious and quiet. We did not spend much time in the room as we used Kumamoto as a home base for day trips. We would stay here again and recommend to others

Fabulous location for public transport shopping and dining

If they have self-service laundry I would only stay here and nowhere else while in Kumamoto!

A very convenient hotel located near Kumamoto castle and shopping districts.

This hotel was a tram ride from JR Kumamoto station and located inside the Sakuramachi shopping mall. Fairly new, but very clean and generous with provision of amenities. Room was small though but has a nice view of the castle.

Nice staff and clean room. It is surprised that I can see Kumamoto Castle in the room.

KOKO Hotel is conveniently located in a shopping and convention center, close to the castle and downtown areas. The room was very well equipped and large for Japanese standards. Staff very kind and helpful. I happily recommend the place.

Great location and service. We arrived early and was able to leave our luggages at the reception area until the check-in time. The hotel is right next to canal city so it's very convenient for shopping. The only negative thing I would say about this hotel is the cigarette smell at the reception area. You can smell it straight away after walking into the hotel. Instead of having the smoking room near the reception area, maybe they can try to relocate their smoking room to somewhere else?

Excellent location at the bus station. Walkable to Kumamoto castle; we could actually see it from our room! As with other Japanese hotels, toiletries were provided but this hotel went the extra mile - there were bath salts as well as hair serum capsules. So thoughtful!

convenience at shopping mapll

A nice newer hotel in downtown Kumamoto. It’s right on top of the Sakuramachi mall and the bus terminal, a very convenient location. Rooms are small but clean and comfortable. However, the lobby is on the 14th floor and there is no concierge or bellboy on the main entrance (which is actually on the second floor of the parking of the mall) and no signs outside on the streets, so it’s rather confusing for people driving using GPS to look for the hotel (it just tells you you have arrived on the street next to the mall, but there are no signs of the hotel outside the mall). Once you found the entrance to the parking of the mall and get into the mall, then it’s easy to see signs directing you to the hotel entrance.

I just loved staying here - it was the most comfortable hotel in my trip to kyushu. The hotel is new and clean, the furnishings and design has a luxurious feel, the pillows and bed was so comfortable that I slept well. The location is super convenient - I walked to all the main sights and shopping areas in Kumamoto, also it is located above the bus station and shopping mall - so it was easy to get to the Kumamoto train station and to get food. The last day was raining heavily, I was glad that I didn’t have to bring the luggage in the rain - it was all sheltered from the hotel to the bus to the train station. I could see the castle from my room, which made staying in very pleasant!

Convenient location from train station and buses and taxis.

The room is big by Japanese standard, very convenient and lots of shopping and food around. Great stay!

Other than slightly dusty, Koko is a great hotel. Easy accessible and located inside a modern mall.

Location was great, in a shopping mall. Room size works fine for a solo traveller. Room was also clean and amenities was provided on a self service basis at the reception. Only slight issue was it was slightly difficult to find the hotel, and it requires 2 change of lifts to reach the room

Hotel feels recently built or rennovated, rooms are very good size with great view of Kumamoto castle. Shower area was slightly dirty, could have been cleaned better.