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Minamitei
Ryokans
8.6
/10
Very Good
40 reviews
What Guests Say About Their Stay
Lee-ping
10.0
/ 10
旁邊就是犬鳴山步道入口，早餐後前往健行，環境非常宜人。交通便利，可以跟旅館預約接駁，一日兩班；也可以和旅館索取巴士時刻，前往泉佐野站也很方便。旅館內部雖然不是特別新穎，但質感佳，二樓大廳的沙發區很舒適，很多房客會待在這裡聊天；房內採光良好、空間寬敞，窗外有庭園景觀，有獨立衛浴。女湯就在一樓，這次剛好住在一樓房間，覺得很棒！這是剛好遇到日本過年，早晚餐的料理上也都有特別的心意。
See translation
SeoHyeon
10.0
/ 10
음식도 분위기도 청결함도 직원분들의 친절함도 너무너무 좋았습니다.
역에서 무료셔틀버스 보내주셔서 너무 감사했어요.
공항에서 수속이 늦어져서 약속했던 시간보다 10분정도 늦어버렸습니다만,
기사님께서 역 앞에서 계속 기다려주셨던 것이 너무 감동이었어요.
음식도 노천탕도 너무너무 즐거웠습니다!
다시 한번 또 가고 싶네요.
See translation
Verified traveler
10.0
/ 10
Wonderful. Amazing. We loved it. Couldn't have chosen a better way to spend our last day in Japan.
In the Area
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2236 Ogi, Wakayama, Kinokawa-shi, Kansai, Japan, 598-0023
Main Facilities
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Restaurant
WiFi
Elevator
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What's around Minamitei
2236 Ogi, Wakayama, Kinokawa-shi, Kansai, Japan, 598-0023
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Discover More About Minamitei
Location
Staying at Minamitei is a good choice when you are visiting Kinokawa-shi.
About Minamitei
Minamitei is a ryokan with great comfort and excellent service according to most ryokan's guests.
With all facilities offered, Minamitei is the right place to stay.
All facilities in Minamitei
Others
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Front desk
- Newspaper in lobby
General
- Parking
- Smoking area
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
In-room Facilities
- TV
Accommodation Policy & General Information in Minamitei
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 19:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Minamitei | 15 |
Number of floors in Minamitei | 4 |
Another facilities in Minamitei | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Minamitei
What are available facilities at Minamitei?
There are top facilites at Minamitei such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Minamitei?
The standard check-in time at Minamitei is starting from 16:00 - 19:00 while the latest check-out time is at Before 10:00
Does Minamitei provide breakfast?
Yes, Minamitei provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Minamitei?
Minamitei is a 3.5-star hotel.
How many floors does Minamitei have?
Minamitei has 4 floors.
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More Reviews from Other Guests in Minamitei
Overall Ratings & Reviews Minamitei
Other sources (40)
8.6
Very Good
From 40 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
7.4
Service and Facilites
9.0
Sort by
Most Relevant
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Traveler Reviews Minamitei
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 461 week(s) ago
Hotels.com verified review
Wonderful. Amazing. We loved it. Couldn't have chosen a better way to spend our last day in Japan.
sarah
8.0
/10
Reviewed 464 week(s) ago
Expedia Group verified review
Bit dated but excellent food and outdoor and indoor onsen really made up for it! Lovely staff. Good for a one or two night stay.
Weining
6.0
/10
Reviewed 503 week(s) ago
Hotels.com verified review
This hotel is a traditional style lodging called "Ryokan" for Japanese people. Since it is a hot spring facility, there is no private bathroom for shower or bath. You have to use a large public bath where you could enjoy hot spring and the view of outside. No dinning room or restaurant in the facility. You order room service therefore it is quite expensive. Not much nearby, but good for hiking or hot spring. Since it is a traditional Japanese style lodging, you have to sleep on the floor, no bed. The room is spacious and clean. It was very loud during the evening till 10:30 pm since there was a karaoke contest in the hotel which has very poor shielding from the noise. The price for this hotel is on the high end. However, it may be worthy of the experience if you would like to know Japanese culture.
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Verified traveler
2.0
/10
Reviewed 504 week(s) ago
Expedia Group verified review
Traveled from Australia to Osaka decided to stay in the hills minamitei was the only available at that time cost $298aud for 2 people one night only included breakfast. Room was tradition which is nice and awesome view from our window. Staff where helpful and did well with explaining
But when the beds came out we knew they where going to be Japanese fountons on the floor but when laying on them they where worn and all you could feel was floor also the pillows where a rock hard bean bag. Was a long night also no shower in your room have go to communal shower rooms
If it wasn't as expensive wouldn't of minded but to pay so much and have the worst stay in our trip wasn't happy
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Verified traveler
Leisure Family
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
직원의 상세한 설명과 안내가 인상적입니다.. 그런데 지하철역에서 항상 전화 예약이 되면 더 좋을 것 같습니다.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
정말 친절하세요 ㅠㅠ 영어가 잘 안되었지만 온천물도 미끈미끈하구 ㅎㅎ 가이세키는 음.. 생각보다 맛잇엇어용 ㅋㅋㅋ 배불러서 편의점 음식만 남앗습니다 ㅠㅠ 요도 푹신하고 문 열어놓으시면 가이세키 이불 준비 해줘요
철승
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
오사카3곳 료칸여행중 한곳
지하철에서 셔틀버스 보내달라면 보내줌, 원래는 정해진 시간이 있는듯 한데 , 말만잘하면 ㅋㅋ
료칸자체가 좀 낡은 느낌 겉으로 보기엔 모르겠으나 자세히 보면 세월의 흔적이 느껴짐
그러나 이것을 커버하고도 남을 음식과 온천탕
물이 무척 미끄러움 , 어제 옆료칸하고 물이 다름 거기는 깨끗한느낌이었는데 여지는 물이 좀 누렇지만
미끌미끌거리고 대신 온도가2-3도 낮은것 같음 , 그럼 거기가 물은 데운것가?
비눗칠하고 나오면 온천효과가 없을까봐 비눗칠하고 탕에 들어갔다 바로 나와서 수건으로 말렸음
음식은 누가 짜다고 그러는데 난 전혀.. (서울사람임) 간이 딱맞음 그래서 3곳의 음식중 젤 맞있었음
새우튀김도 아주 얇게옷을 입힌 바삭바삭함( 고급일식집에 온 느낌 )
우엉밥 어머니가 맛있다고 하심 ( 어머님은 별5개이상 호텔급아니면 음식 맛있다고 하지 않으시는 까다로우심) 료칸여행 내내 식사투정하셨던 분임 1인분에 6-10만원짜리인데도 ㅜ,ㅜ
하여간 손맛이 있다고 할까 계란찜하나도 맛이 다름 (특별이 화려하고 이상한재료들이 들어가는건 아니지만) 그러나 아침식사는 보통이었음
단점 여탕앞이 직원용 쓰래기통이라 담배냄새가 무척났음
4층에 배정됐는데 1층이 훨신 경치가 좋음
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Lee-ping
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
旁邊就是犬鳴山步道入口，早餐後前往健行，環境非常宜人。交通便利，可以跟旅館預約接駁，一日兩班；也可以和旅館索取巴士時刻，前往泉佐野站也很方便。旅館內部雖然不是特別新穎，但質感佳，二樓大廳的沙發區很舒適，很多房客會待在這裡聊天；房內採光良好、空間寬敞，窗外有庭園景觀，有獨立衛浴。女湯就在一樓，這次剛好住在一樓房間，覺得很棒！這是剛好遇到日本過年，早晚餐的料理上也都有特別的心意。
Verified traveler
8.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
The onsen (outdoor and indoor) are both incredible, the view is great but the hotel is a little bit old and not very sound-proof. Staff are friendly and food is great. Around 20 min ride from train station and shuttle bus available for booking. Many local travellers as well. Worth spending a day prior departure.
Chunwha
8.0
/10
Reviewed 374 week(s) ago
Hotels.com verified review
It was a little musty because my bedroom was underground but the water quality and jetstream of the hotsprings was excellent.
gieun
8.0
/10
Reviewed 378 week(s) ago
Hotels.com verified review
일본 특유의 친절함이 있는 료칸.시설은 오래 되었으나 관리를 잘해서 청결함.저녁으로 먹은 가이세키정식은 가격에 비해 맛이 없었음.조식도 맛은 없음.주변에 볼거리 없음.그럼에도 먹거리 싸들고 재방문 의사가 있을정도로 온천물이 너무 좋음.진정한 온천수를 경험하고 싶다면 필히 가볼것.
sun
8.0
/10
Reviewed 398 week(s) ago
Expedia Group verified review
조식과 석식은 무난한편이나 한국인 입맛에 맞는 편은 아님. 음식이 지나치게 달거나 짰음. 그리고 사람에 따라 거부감이 드는 비린맛이 있는 음식도 있었음. 어쨌든 음식은 자기 취향이 있는거니까...숙소가 산에 있어서 대중교통으로는 들고 나기 힘들고 숙소에서 픽업을 나와줘야 함. 친절하게 오셔서 편안하게 오고 갔음. 일본어가 가능한편이 편함. 직원들 영어가 안되나 친절하게 최선을 다해주심. 객실도 깨끗하고 정갈함. 대욕장도 깨끗한편임. 충분히 다시 방문하고 싶음. 다른 료칸에 가본적이 없어 비교가 안되지만 가성비는 소소.
주변에 정말 아무것도 없기 때문에 휴양으로 추천. 등산로도 굿. 청결함과 친절함 굿굿. 음식은 내 입맛에 소소.
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LEE Ni
10.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
很好，很多日本人旅客。一泊二食絕不馬虎，是懷石料理，散叫也要11000 yen 一人，現在住宿費已包2人的費用
Verified traveler
10.0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
員工非常親切友善，房間整潔，景色非常美麗，而且空間很大
酒店接近機場，有免費接駁巴士
晚餐和早餐非常豐富，味道也不錯
高度推薦：）
Verified traveler
8.0
/10
Reviewed 417 week(s) ago
Expedia Group verified review
4명이서묵었는데모두만족합니다
갈때는택시 올때는 송영버스로 이즈미사노역
까지 와서 공항선타고 왔네요
표끊는건 역무원도움받아 수월하게 하였습니다
Verified traveler
8.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
It's really authentic experience in Minamitei, the staff are very friendly and helpful. The most special part is that we got to see "Hotaru" close tot river near the onsen hotel.
SeoHyeon
10.0
/10
Reviewed 451 week(s) ago
Expedia Group verified review
음식도 분위기도 청결함도 직원분들의 친절함도 너무너무 좋았습니다.
역에서 무료셔틀버스 보내주셔서 너무 감사했어요.
공항에서 수속이 늦어져서 약속했던 시간보다 10분정도 늦어버렸습니다만,
기사님께서 역 앞에서 계속 기다려주셨던 것이 너무 감동이었어요.
음식도 노천탕도 너무너무 즐거웠습니다!
다시 한번 또 가고 싶네요.
Verified traveler
6.0
/10
Reviewed 463 week(s) ago
Hotels.com verified review
改装が上手くされており、部屋の建具デザイン、大きな窓等、良い雰囲気。
しかし、改装デザインを担当した人が良かっただけ？と思わざる得ない、後付けのインテリアや、その他ソフト面のレベルの低さはとても残念。例えば部屋のテレビ台、、ロビーのソファーの敷物、お土産コーナーのポップ、
ロビーは改装されていなかったのか古ぼけた印象。
料理はボリュームたっぷりで素材も良かったと思います。
仲居さんは年配で親切で良くして頂きました。
また、お湯質は文句なく良く、犬鳴温泉には文句無し。
ただ日帰り客が多く、ロビーではとても騒がしく、土地柄かガラの悪い雰囲気。
このままでも良いとは思うが、数千円の差なら隣の不動口館のほうがオススメ。
Verified traveler
10.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
景色優美，服務滿分，下次還會再去
Yu Fai
8.0
/10
Reviewed 465 week(s) ago
Hotels.com verified review
Although the staffs could only communicate with simple English, they tried their best to accommodate our needs. I called to delay my boarding time of shuttle bus. I took some effort to get the message through, but they did it as requested.
Number of reviews per page
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Overall Ratings & Reviews Minamitei
Other sources (40)
8.6
Very Good
From 40 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
7.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Minamitei
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 461 week(s) ago
Hotels.com verified review
Wonderful. Amazing. We loved it. Couldn't have chosen a better way to spend our last day in Japan.
sarah
8.0
/10
Reviewed 464 week(s) ago
Expedia Group verified review
Bit dated but excellent food and outdoor and indoor onsen really made up for it! Lovely staff. Good for a one or two night stay.
Weining
6.0
/10
Reviewed 503 week(s) ago
Hotels.com verified review
This hotel is a traditional style lodging called "Ryokan" for Japanese people. Since it is a hot spring facility, there is no private bathroom for shower or bath. You have to use a large public bath where you could enjoy hot spring and the view of outside. No dinning room or restaurant in the facility. You order room service therefore it is quite expensive. Not much nearby, but good for hiking or hot spring. Since it is a traditional Japanese style lodging, you have to sleep on the floor, no bed. The room is spacious and clean. It was very loud during the evening till 10:30 pm since there was a karaoke contest in the hotel which has very poor shielding from the noise. The price for this hotel is on the high end. However, it may be worthy of the experience if you would like to know Japanese culture.
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Verified traveler
2.0
/10
Reviewed 504 week(s) ago
Expedia Group verified review
Traveled from Australia to Osaka decided to stay in the hills minamitei was the only available at that time cost $298aud for 2 people one night only included breakfast. Room was tradition which is nice and awesome view from our window. Staff where helpful and did well with explaining
But when the beds came out we knew they where going to be Japanese fountons on the floor but when laying on them they where worn and all you could feel was floor also the pillows where a rock hard bean bag. Was a long night also no shower in your room have go to communal shower rooms
If it wasn't as expensive wouldn't of minded but to pay so much and have the worst stay in our trip wasn't happy
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
직원의 상세한 설명과 안내가 인상적입니다.. 그런데 지하철역에서 항상 전화 예약이 되면 더 좋을 것 같습니다.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
정말 친절하세요 ㅠㅠ 영어가 잘 안되었지만 온천물도 미끈미끈하구 ㅎㅎ 가이세키는 음.. 생각보다 맛잇엇어용 ㅋㅋㅋ 배불러서 편의점 음식만 남앗습니다 ㅠㅠ 요도 푹신하고 문 열어놓으시면 가이세키 이불 준비 해줘요
철승
8.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
오사카3곳 료칸여행중 한곳
지하철에서 셔틀버스 보내달라면 보내줌, 원래는 정해진 시간이 있는듯 한데 , 말만잘하면 ㅋㅋ
료칸자체가 좀 낡은 느낌 겉으로 보기엔 모르겠으나 자세히 보면 세월의 흔적이 느껴짐
그러나 이것을 커버하고도 남을 음식과 온천탕
물이 무척 미끄러움 , 어제 옆료칸하고 물이 다름 거기는 깨끗한느낌이었는데 여지는 물이 좀 누렇지만
미끌미끌거리고 대신 온도가2-3도 낮은것 같음 , 그럼 거기가 물은 데운것가?
비눗칠하고 나오면 온천효과가 없을까봐 비눗칠하고 탕에 들어갔다 바로 나와서 수건으로 말렸음
음식은 누가 짜다고 그러는데 난 전혀.. (서울사람임) 간이 딱맞음 그래서 3곳의 음식중 젤 맞있었음
새우튀김도 아주 얇게옷을 입힌 바삭바삭함( 고급일식집에 온 느낌 )
우엉밥 어머니가 맛있다고 하심 ( 어머님은 별5개이상 호텔급아니면 음식 맛있다고 하지 않으시는 까다로우심) 료칸여행 내내 식사투정하셨던 분임 1인분에 6-10만원짜리인데도 ㅜ,ㅜ
하여간 손맛이 있다고 할까 계란찜하나도 맛이 다름 (특별이 화려하고 이상한재료들이 들어가는건 아니지만) 그러나 아침식사는 보통이었음
단점 여탕앞이 직원용 쓰래기통이라 담배냄새가 무척났음
4층에 배정됐는데 1층이 훨신 경치가 좋음
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Lee-ping
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
旁邊就是犬鳴山步道入口，早餐後前往健行，環境非常宜人。交通便利，可以跟旅館預約接駁，一日兩班；也可以和旅館索取巴士時刻，前往泉佐野站也很方便。旅館內部雖然不是特別新穎，但質感佳，二樓大廳的沙發區很舒適，很多房客會待在這裡聊天；房內採光良好、空間寬敞，窗外有庭園景觀，有獨立衛浴。女湯就在一樓，這次剛好住在一樓房間，覺得很棒！這是剛好遇到日本過年，早晚餐的料理上也都有特別的心意。
Verified traveler
8.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
The onsen (outdoor and indoor) are both incredible, the view is great but the hotel is a little bit old and not very sound-proof. Staff are friendly and food is great. Around 20 min ride from train station and shuttle bus available for booking. Many local travellers as well. Worth spending a day prior departure.
Chunwha
8.0
/10
Reviewed 374 week(s) ago
Hotels.com verified review
It was a little musty because my bedroom was underground but the water quality and jetstream of the hotsprings was excellent.
gieun
8.0
/10
Reviewed 378 week(s) ago
Hotels.com verified review
일본 특유의 친절함이 있는 료칸.시설은 오래 되었으나 관리를 잘해서 청결함.저녁으로 먹은 가이세키정식은 가격에 비해 맛이 없었음.조식도 맛은 없음.주변에 볼거리 없음.그럼에도 먹거리 싸들고 재방문 의사가 있을정도로 온천물이 너무 좋음.진정한 온천수를 경험하고 싶다면 필히 가볼것.
sun
8.0
/10
Reviewed 398 week(s) ago
Expedia Group verified review
조식과 석식은 무난한편이나 한국인 입맛에 맞는 편은 아님. 음식이 지나치게 달거나 짰음. 그리고 사람에 따라 거부감이 드는 비린맛이 있는 음식도 있었음. 어쨌든 음식은 자기 취향이 있는거니까...숙소가 산에 있어서 대중교통으로는 들고 나기 힘들고 숙소에서 픽업을 나와줘야 함. 친절하게 오셔서 편안하게 오고 갔음. 일본어가 가능한편이 편함. 직원들 영어가 안되나 친절하게 최선을 다해주심. 객실도 깨끗하고 정갈함. 대욕장도 깨끗한편임. 충분히 다시 방문하고 싶음. 다른 료칸에 가본적이 없어 비교가 안되지만 가성비는 소소.
주변에 정말 아무것도 없기 때문에 휴양으로 추천. 등산로도 굿. 청결함과 친절함 굿굿. 음식은 내 입맛에 소소.
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LEE Ni
10.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
很好，很多日本人旅客。一泊二食絕不馬虎，是懷石料理，散叫也要11000 yen 一人，現在住宿費已包2人的費用
Verified traveler
10.0
/10
Reviewed 414 week(s) ago
Hotels.com verified review
員工非常親切友善，房間整潔，景色非常美麗，而且空間很大
酒店接近機場，有免費接駁巴士
晚餐和早餐非常豐富，味道也不錯
高度推薦：）
Verified traveler
8.0
/10
Reviewed 417 week(s) ago
Expedia Group verified review
4명이서묵었는데모두만족합니다
갈때는택시 올때는 송영버스로 이즈미사노역
까지 와서 공항선타고 왔네요
표끊는건 역무원도움받아 수월하게 하였습니다
Verified traveler
8.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
It's really authentic experience in Minamitei, the staff are very friendly and helpful. The most special part is that we got to see "Hotaru" close tot river near the onsen hotel.
SeoHyeon
10.0
/10
Reviewed 451 week(s) ago
Expedia Group verified review
음식도 분위기도 청결함도 직원분들의 친절함도 너무너무 좋았습니다.
역에서 무료셔틀버스 보내주셔서 너무 감사했어요.
공항에서 수속이 늦어져서 약속했던 시간보다 10분정도 늦어버렸습니다만,
기사님께서 역 앞에서 계속 기다려주셨던 것이 너무 감동이었어요.
음식도 노천탕도 너무너무 즐거웠습니다!
다시 한번 또 가고 싶네요.
Verified traveler
6.0
/10
Reviewed 463 week(s) ago
Hotels.com verified review
改装が上手くされており、部屋の建具デザイン、大きな窓等、良い雰囲気。
しかし、改装デザインを担当した人が良かっただけ？と思わざる得ない、後付けのインテリアや、その他ソフト面のレベルの低さはとても残念。例えば部屋のテレビ台、、ロビーのソファーの敷物、お土産コーナーのポップ、
ロビーは改装されていなかったのか古ぼけた印象。
料理はボリュームたっぷりで素材も良かったと思います。
仲居さんは年配で親切で良くして頂きました。
また、お湯質は文句なく良く、犬鳴温泉には文句無し。
ただ日帰り客が多く、ロビーではとても騒がしく、土地柄かガラの悪い雰囲気。
このままでも良いとは思うが、数千円の差なら隣の不動口館のほうがオススメ。
Verified traveler
10.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
景色優美，服務滿分，下次還會再去
Yu Fai
8.0
/10
Reviewed 465 week(s) ago
Hotels.com verified review
Although the staffs could only communicate with simple English, they tried their best to accommodate our needs. I called to delay my boarding time of shuttle bus. I took some effort to get the message through, but they did it as requested.
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