What do past guests say about Palace in Moon Beach?

Palace in Moon Beach is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Palace in Moon Beach

Name: Palace in Moon Beach
Address: 1203 Maeganeku, Onna-son, Kunigami, Okinawa, Japan, 904-0414, 1203 Maeganeku, Okinawa, 904-0414, Japan
Rating: 8.6

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8.6

/10

Very Good

268 reviews

What Guests Say About Their Stay

Theresa

10.0

/ 10

We loved The Palace in Moon Beach in Okinawa! Beautiful, tropical, and right on the beach for our family of 5 to enjoy! We woke up to a beautiful ocean view! Staff were amazing, with detailed checkin and luggage right to our door! Staff even showed us all our room amenities and suggested amazing restaurants nearby! This hotel was magical and we’ll have memories for a lifetime!

Robert

10.0

/ 10

Had a great visit. The staff were excellent the rooms super nice and we truly had a lovely 4 days.

John

10.0

/ 10

Palace in Moon Beach exceeded our expectations! The staff is extremely friendly and accommodating. The hotel is located on a picturesque section of beach and the grounds are well laid out and appealing, with beautiful plants, trees, flowers and other foliage. The interior and common areas are clean and well maintained and the interior plants and fish ponds are amazing. The rooms are spacious and clean, though the style may be a bit dated. FYI: bed mattresses are quite firm and the beds are a little smaller than their American counterparts. The hotel location is convenient, with a Lawson's store near the property entrance, and dozens of shops and restaurants within a half mile walk from the hotel. The hotel has an excellent breakfast buffet with many, and varying food options and an excellent dinner buffet, as well. There are two other restaurants on the property (though we did not try them) and a bar overlooking the beach. Parking is ample and easy to get in and out. The hotel has several stores with toiletries, snacks, artwork, clothing, etc. and vending machines, too. There is also an outdoor smoking area, complete with a garden and water feature. The hotel has two pools and the beach has rentable lounge chairs and umbrellas and a number of water activities are available for a fee. We were traveling with a wheelchair and the hotel and grounds were accessible, with staff members who were happy to assist, if needed.

In the Area

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1203 Maeganeku, Onna-son, Kunigami, Okinawa, Japan, 904-0414

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Palace in Moon Beach is a resort is located at Onna-son. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Palace in Moon Beach

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What's around Palace in Moon Beach

1203 Maeganeku, Onna-son, Kunigami, Okinawa, Japan, 904-0414

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Location

Palace in Moon Beach is a resort is located at Onna-son.

About Palace in Moon Beach

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Palace in Moon Beach is the right place to stay.

All facilities in Palace in Moon Beach

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Beach umbrella
Outdoor pool
Barbecue
Beach sun loungers
Pool sun loungers

Sports and Recreations

Billiard
Jet ski
Fitness center
Basketball

General

Smoking area
Parking
Terrace

Public Facilities

Parking
Safety deposit box
Coffee shop

Hotel Services

Luggage storage
24-hour Receptionist

Transportation

Secure parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Business Facilities

Computer station

Nearby Facilities

Shops

Accommodation Policy & General Information in Palace in Moon Beach

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not provide towels and toiletries for children age 2 and younger when using existing bedding. Guests may bring their own towels, or rent towels at the property.

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Palace in Moon Beach	25
Another facilities in Palace in Moon Beach	Beach umbrella, Outdoor pool, Barbecue, Beach sun loungers, Pool sun loungers

Frequently asked question in Palace in Moon Beach

What are available facilities at Palace in Moon Beach?

There are top facilites at Palace in Moon Beach such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Palace in Moon Beach?

The standard check-in time at Palace in Moon Beach is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Palace in Moon Beach provide breakfast?

Yes, Palace in Moon Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Palace in Moon Beach?

Palace in Moon Beach is a 3.5-star hotel.

How many rooms are available at Palace in Moon Beach?

Palace in Moon Beach has 25 rooms in total.

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More Reviews from Other Guests in Palace in Moon Beach

Overall Ratings & Reviews Palace in Moon Beach

Other sources (268)

8.6

Very Good

From 268 reviews

Cleanliness

8.4

Room Comfort

8.2

Location

7.6

Service and Facilites

8.6

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Traveler Reviews Palace in Moon Beach

Number of reviews per page

Top reviews

Theresa

Friends and Family Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Johannes

Leisure Family

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Clean, friendly receptionist and bellboy.

Sristi

Leisure with Friends

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

the staff was so helpful and kind

Verified traveler

Friends and Family Family

6.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

호텔이지만 영어 되는 직원이 거의 없음

Adrian

Leisure with Partner

2.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Had to walk very far to reach my room, it was not convenient, also bathroom condition wasnt good. Windows were also locked and there was no way to expeirne e the patio. What a shame, it was something i was looking forward to.

Robert

10.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Had a great visit. The staff were excellent the rooms super nice and we truly had a lovely 4 days.

Weston

Leisure with Children

8.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Pleasant stay with clean and diligent housekeeping. Pool opens a little late for us but it’s ok.

John

Leisure Family

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Robert

10.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

Restaurants around are expensive, everything else is awesome.

Isabel

Leisure Family

10.0

/10

Reviewed 155 week(s) ago

Expedia Group verified review

Beautiful property that's main focus is the private beach. You do have to cover up tattoos which was no issue for us. They sell tattoo cover stickers and we prepared in advance with an arm band because of some prior research. You've got to expect to respect the local traditions, it's not really a big deal. We're tourists from Canada and I can see how other tourist from all over are quite obnoxious. Hogging the water pads, loud, playing music on the beach. Although the locals and other Japanese ppl don't complain, I think it's out of respect more than anything. Just be cautious of your behavior and be polite towards the people of Japan are and their customs. Loved the hotel and the trip as a whole.

Verified traveler

with Partner

6.0

/10

Reviewed 169 week(s) ago

Hotels.com verified review

We stayed here for 3 nights but I’ll only give an opinion based off the first night and a couple other details as a typhoon kind of ruined our stay which is not the fault of the hotel. The elevators smell SO musty, most of them are carpeted on the floor and walls which is insane given the humidity. I’d hold my breath for the duration of use, it was so bad. The room was great - very spacious, clean, nothing bad to say about it. The pools were lovely but the hours seem short - outdoor closes at 6pm and indoor closes at 8pm which isn’t awesome. The beach is very uncomfortable to walk on once you get closed to the water. Tons of corral all over the place, some is quite sharp. It also closed at 5pm so no more swimming after that. They charge you for every little thing here - extra towel in your room, ¥400; want to take a kayak out, ¥3000; use the on-site onsen, ¥1700. The map they give you during check in is also very outdated, half the restaurants in the area that are listed are closed. Wasn’t my favourite place

Abigail

Leisure Family

8.0

/10

Reviewed 199 week(s) ago

Expedia Group verified review

Fabulous place to stay but the traditional Japanese style room beds were not very comfortable

Karen

Leisure with Friends

10.0

/10

Reviewed 204 week(s) ago

Expedia Group verified review

We had an amazing stay in this hotel. Its has an easy access to any marine activities we want. But unfortunately we didn’t have enough time to do all the activities. The hotel staffs wasn’t so friendly to us, its hard to catch smiles on their faces, i believe Okinawan people are warm and happy people. But the all experiences was worth it. We highly recommend the place!

Balce

Leisure Family

10.0

/10

Reviewed 214 week(s) ago

Expedia Group verified review

Room is nice and clean and direct access to beach, with outdoor pool and indoor pool nearby. Both kids and adults alike will enjoy and relax. I wish we stayed a couple of more days instead of going on a city tour.

Karen

Leisure with Friends

8.0

/10

Reviewed 224 week(s) ago

Expedia Group verified review

Overall, I enjoyed my stay here. My husband and I were here on a trip to Okinawa with another couple. We really enjoyed the pool, which is an infinity pool. The private beach was also quite nice. From our room, we had an ocean view and the balcony was nice. The room itself was good. Very modern and clean. The bathroom was quite small, though. The hotel itself was quite dated and some of the hotel areas were a bit rundown. There was also a lot of construction going on during our stay. Personally, it didn’t bother me since we didn’t hear noise from our side of the hotel, but our friends’ room was on the other side and they complained about noise. The hotel also has some nice shops and dining, although we mainly ate at restaurants nearby. There are many good restaurants near the hotel and within walking distance, so that was great. The hotel also offer activities, such as snorkeling, kayaking, jet ski, etc. My husband and I went on the snorkeling excursion to the hotel’s private island, and it was really fun. We saw some really pretty fish and coral reefs. The island is a 15-minute boat ride away. We had a lot of fun staying at this hotel.

Diordane

Friends and Family with Friends

8.0

/10

Reviewed 249 week(s) ago

Hotels.com verified review

It was a good stay, bar needs to open a little later

Luke

Friends and Family Family

10.0

/10

Reviewed 259 week(s) ago

Hotels.com verified review

Really nice facility, would definitely look to stay again. One note, the Palace in Moon Beach is IN the Moon Beach Hotel, a bit confusing, you have to go to 3rd floor to check in but you have full access to all Moon Beach Hotel facilities. Most of restaurants closed for COVID, but main buffet open. Easy to migrate from beach, to outdoor infinity pool, to shaded indoor/outdoor pool. Good locker rooms at the pool/beach. Room we were in was 2 single beds (pushed together) and two pallet beds for kids on totami (sp?) mat floor--worked for us. Nice balcony.

Verified traveler

Leisure with Children

10.0

/10

Reviewed 274 week(s) ago

Expedia Group verified review

Staff was really friendly. They were attentive to us the minute we arrived. They gave kids treats when we checked in. The room was very clean and spacious for out family of 4. I would highly recommended this place.

Henrique Gustavo

Friends and Family Family

8.0

/10

Reviewed 315 week(s) ago

Hotels.com verified review

Amazing swimming pool and beach. Ideal for family.

Laura

with Partner

4.0

/10

Reviewed 316 week(s) ago

Hotels.com verified review

The hotel is clean and generally in good condition. However, they charge you for everything that normal hotels would not charge you for. They charge you for using the parasols and beach beds and also, they charge for beach towels. It is absurd that you are paying already a high price and they charge you for these facilities that should be provided to all guests.

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