R Star Hostel Kyoto Japan

It was great!

Amazing value

Clean and nice

Mixed Feelings About a Return Stay — Disappointed by Hospitality Standards We decided to book this accommodation again because of a previous one-night stay that was genuinely excellent. The bed was the most comfortable of our entire trip, and that positive memory made us return without hesitation. However, this second experience left us with a very different impression. The Good: The staff made some effort to communicate using Google Translate, which we appreciated. The Disappointing: The room we initially wanted was shown as unavailable during the entire planning period — despite checking several times. Yet upon arrival, it had 3 available rooms online, priced at HALF of what we had paid for, a different, less desirable room (capsule pods). We asked the staff if there was a way to switch rooms or find a middle ground, especially since the pricing difference was so stark. Despite understanding the booking clause (non-refundable), it was disappointing that there was no willingness whatsoever to offer any flexibility, refund, or adjustment — even though it was evident we were now paying DOUBLE the current rate. The staff’s response felt rigid and impersonal. Instead of hospitality, the encounter felt transactional. The staff member had to call someone to handle the situation, but still delivered a firm no — without offering other room alternatives (despite better and cheaper options being available, such as a private room with a private bathroom). What’s more troubling is

Several minutes late to returning to room to check out and staff had already entered the room and left the door open while personal belongings were still in the room. We were advised to move our personal belongings into the locker downstairs for safekeeping and upon return back to the hotel to pick up belongings we found our lockers empty and staff had removed our luggage and put them into a room with informing us or asking for consent to do so. Huge invasions of personal space and disrespect to one’s privacy.

More space

Amazing stay at R Star Hostel. Spacious and modern. Great for a family. Hightly recommend.

The property is located a short walk from the station, and is fully air conditioned. It advertises a “full breakfast” but in reality it’s just bread and jams, not a full continental breakfast, so be careful of that. You’re provided with a fairly large lock box for your valuables and the bedding is very soft.

1人旅でした。 靴を脱ぐ必要があるので、自分用のサンダルを持って行きたかったですXD とても便利な場所で観光がしやすいです。 朝食やランドリーがありとても滞在しやすいです。

Free breakfast bonus. Clean shower & toilet facilities. Staff friendly and always readily available to help. Free storage luggage.

nothing particularly wrong with the place but the other people were super noisy every night between 12am-7am people are still constantly coming in and out of room the door is loud, and people unziping suitcases, and turning lights on. Quiet hour was supposed to start after 11pm was not the case.

The lady at the front desk was professional but not the young man. He didn't seem to want to give bus or train infos. Breakfast is just toast and marmelade. Coffee is the instant one with hot water. It would have been nice if the hotel could put a note saying that the guests must ooen and closr their luggage outside the room and not to shut the door.... I stayed awake until 1am because these 2 nutt bubble heads kept fixing their luggages and going in and out the room until very late. Just 4 mixed showers and 3 toilets for tge whole floor.

We had a family of 4 stay in a room with a double bunk bed and it had a small table in the room. Each bed had outlets close by and adequate space. Clothes hanging rack was nice to hang rain coats to dry off. 2nd floor common eating area was nice to have a place to eat and store food. Small market across the street for easy access for purchases. Very close to train station for walking and large shopping area within a mile.

This hostel beats any hotel/ hostel I’ve stayed it. It is well worth the value. Lockers are spacious, staff is friendly and hard working, the amenities like breakfast, towels, slippers and laundry are a great touch. beds are spacious and comfy and I like that there was a designated smoking area on the premises. The only thing is the internet is a bit wonky but overall amazing stay!

Close to subway station. Convenient Hostel is very clean and well-equipped.

very clean and comfortable

First time staying in a hostel and I was very pleasantly surprised. I booked a room for four adults with a private bathroom. It was very clean and quite comfortable. We only needed a bed for one night so worked out good. Not to get from Kyoto station - we walked to the hotel.

Very foreigner friendly. The front desk speaks English and they are able to accommodate any issue you may have. Their breakfast is delicious bread! They wash the dishes so you put them in the sink afterwards. The location is perfect too, everything is within a decent train ride distance. Overall, I would definitely stay again and recommend to others.

It was my first time solo traveling but this place felt safe and welcoming. Rooms and bathrooms were nice and clean. Totally would book again next time I come back!

I waited over half an hour to check in as no one was at the front desk, and when I wanted to do laundry no one was at the front desk. The facilities are fine with a basic breakfast of toast and jam, and there was water, coffee, and tea available 24/7. The room could have had a coatrack or space dedicated to luggage storage; it felt quite cramped compared to other places I stayed with a similar setup.