Smile Hotel Sugamo

Convenient location, walk to JR station in 3 minutes, easy access to shopping and restaurants. Although the room is small but it has everything you need. Bed was comfortable. Staff were friendly, but you have to leave key at the lobby when you go out.

Ok

The staff were friendly, the train station is close by, and had good food options nearby

I have stayed at this hotel before and returned even though the price has gone through the roof for some strange reason. The water that guests used to receive daily from the maid was now locked in a machine for which guests were offered tokens and humiliated into going to reception to get water from a vending machine. The water bottles are now half the size! People in rooms on the top floor smoked constantly and no staff did a thing about it. When I placed my luggage with staff on the last day I was the only guest to be asked how long I intended to leave it there for. Smile hotel is pretty good but prices are rising due to greed brought on by rampant tourism so I feel this may be my last trip but never say never.

トイレからずっと臭いがするし、ベッドの頭側の電源プラグが使えない。

Too small, otherwise its fine for 2 people

It is 2-3 min. Walk from Sugamo-sta. Quiet and clean hotel.

여러 리뷰가 있어서 안 좋으면 어떡하지 하고 갔는데 괜한 생각했네요. 들어가는 골목이 좀 뭐지 했지만 호텔 내부나 서비스는 훌륭했어요! 히터가 잘 드니까 조절 잘하셔야 하는데 이틀째는 젖은 거 걸어놓고 자니까 딱 좋았어요.(빨래 잘 말림.ㅋ) 청소하시는 분들이 엄청 열심히 하시는 것 같아요. 깨끗하니 잘 잤어요. 역에 가깝고 바로 옆 편의점이라 불편함이 없었어요!

Before I start my review, I would like to say the staff was wonderful. My review is strictly only about the hotel and my stay itself, not about the staff. The WiFi was basically not even useable. It was always slow and disconnected itself multiple times. The desk was small with very little room to walk around for two people. I was not happy with the price I paid with the quality of the hotel.

Extremely close to the Sugamo JR station, which is why I picked this location. It’s an older business hotel but functional everything is fine. It was not the most comfortable bed but aside from that, pretty standard fare, including onsite coin laundry.

Good hotel to stay in. Short walk from train station. Bathroom smelled a bit odd even when I let it air out. Otherwise, comfortable stay. Bed was a bit painful some mornings but didn’t stop me from sleeping. I recommend it for sure. Staff was very friendly. Family mart was literally 30 second walk. Can beat that

Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.

I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.

The room is clean, but bathroom had a leak and extremely small. It is not safe in my opinion that you need to climb into the bathroom. No spout to fill the bathtub, and need to use the shower head to do it.

Tout le séjour était très bien. Juste ne pas indiquer dans le gps l'adresse fournie sur hôtels.com mais directement Smile hôtel Sugamo

Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!

도쿄에 자주 방문하는데 특별한 일 없으면 늘 여기 머뭅니다. 모닝커피도 맛있고 각 방이 창문이 열려서 환기도 잘 됩니다. 직원들 친절하고 역에서 도보 1분거리, 대형슈퍼마켓 및 편의점도 1분거리.. 나리타 하네다 어떤 공항과도 멀지 않은 최고의 조건입니다.

Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.

The room was clean and quiet, staff were amazingly hospitable.

All in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!