The Hiramatsu Kyoto

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9.2
/10
Exceptional
42 reviews

What Guests Say About Their Stay

Anna

10.0
/ 10
Amazing hotel with authentic Japanese vibe and accommodations for American travelers. The room is spacious and well organized for a family travel. Staff is very helpful and friendly. Highly recommended it! Thank you for a great experience 🙏

jazzmine

10.0
/ 10
Oh my goodness, this place was incredible. The staff were some of the kindest and most attentive people I’ve ever met. I honestly wish I could have spent my entire two-week trip here because I enjoyed every moment of my stay. From the moment I arrived, the experience was exceptional. The luggage I had transferred from my previous hotel was already waiting in my room, which made check-in completely stress-free. Before taking me to my room, the staff gave me a tour of the property, explained all of the amenities and operating hours, and made sure I knew everything I needed to enjoy my stay. They were so welcoming and genuinely wished me the best stay, which made me feel right at home. The rooms were spacious, beautifully designed, and incredibly comfortable. The jetted tubs were amazing after long days of exploring, and the breakfast was delicious, beautifully presented, and very aesthetic. Every detail of the hotel felt thoughtful and luxurious. But what truly made this place special was the staff. Their hospitality was beyond anything I expected, and words honestly can’t describe how wonderful they were. They went above and beyond to make me feel welcomed and cared for throughout my stay. I enjoyed this hotel more than I can put into words, and I genuinely miss it already. If I ever return to Japan, staying here again will be at the very top of my list. ❤️🇯🇵✨

Paul Andrew M

10.0
/ 10
Everything was perfect, except for the aircon placement. The hotel uses ducted aircon vents which, unfortunately, was placed right smack on top of the bed. Although the room had a high ceiling, one had to keep their head covered with the blanket just so that cold air won't be continuously blasting on to one's head. Nevertheless, the hotel itself was clean, modern, and in a quiet neighborhood. They finally have room service, which unfortunately for us we weren't able to try because it was only from 5:30 pm to 9:00 pm. The room itself was immaculate - the bathroom was huge, and the toilet was a Neorest AH. Overall, we'd go back to this. One last thing - always get the full breakfast. You won't regret it!
In the Area
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361 Ennogyojacho, Nakagyoku, Kyoto Prefecture, Kyoto City, Kansai, Japan, 604-8174

Main Facilities

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Laundry service
Luggage storage
Elevator
Disabled access friendly
Accessible bathroom
Multilingual staff
The Hiramatsu Kyoto is located in area / city Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Hiramatsu Kyoto

361 Ennogyojacho, Nakagyoku, Kyoto Prefecture, Kyoto City, Kansai, Japan, 604-8174
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Lobby The Hiramatsu Kyoto
Lobby 2 The Hiramatsu Kyoto

Discover More About The Hiramatsu Kyoto

General
Near Nishiki Market

Location
Located in Kyoto (Downtown Kyoto), The Hiramatsu Kyoto is within a 15-minute walk of Shijo Street and Nishiki Market. This hotel is 0.6 mi (0.9 km) from Nijō Castle and 0.7 mi (1 km) from Kawaramachi Street.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kyoto International Manga Museum - 0.4 km / 0.2 mi
Shijo Street - 0.7 km / 0.4 mi
Sanjo Street - 0.7 km / 0.4 mi
Nishiki Market - 0.9 km / 0.6 mi
Nijō Castle - 0.9 km / 0.6 mi
Teramachi Street - 1 km / 0.6 mi
Kyoto Gyoen National Garden - 1 km / 0.6 mi
Kawaramachi Street - 1 km / 0.7 mi
Kiyamachi Street - 1.2 km / 0.7 mi
Kyoto Shinkyogoku Shopping Street - 1.4 km / 0.8 mi
Pontocho Alley - 1.4 km / 0.9 mi
Kamo River - 1.4 km / 0.9 mi
Lake Biwa Canal - 1.6 km / 1 mi
Hanamikoji Street - 1.7 km / 1.1 mi
Kyoto Imperial Palace - 1.7 km / 1.1 mi

The nearest airports are:
Itami Airport (ITM) - 50.5 km / 31.4 mi
Kobe Airport (UKB) - 78.6 km / 48.9 mi

Facilities
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Japanese breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.

Rooms
Make yourself at home in one of the 29 individually decorated guestrooms, featuring refrigerators and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in The Hiramatsu Kyoto

Common Space The Hiramatsu Kyoto
Common Space
Lobby The Hiramatsu Kyoto
Lobby
Exterior The Hiramatsu Kyoto
Exterior
Bedroom The Hiramatsu Kyoto
Bedroom
Others The Hiramatsu Kyoto
Others

Food and Drinks

  • Breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Accommodation Policy & General Information in The Hiramatsu Kyoto

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Hiramatsu Kyoto
29
Number of floors in The Hiramatsu Kyoto
1
Another facilities in The Hiramatsu Kyoto
Breakfast, Spa, Free WiFi, Accessible bathroom, Disabled access friendly

Frequently asked question in The Hiramatsu Kyoto

What is normal check-in & check-out time at The Hiramatsu Kyoto?
The standard check-in time at The Hiramatsu Kyoto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Hiramatsu Kyoto provide breakfast?
Yes, The Hiramatsu Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Hiramatsu Kyoto?
The Hiramatsu Kyoto is a 4.0-star hotel.
How many floors does The Hiramatsu Kyoto have?
The Hiramatsu Kyoto has 1 floors.
How many rooms are available at The Hiramatsu Kyoto?
The Hiramatsu Kyoto has 29 rooms in total.
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More Reviews from Other Guests in The Hiramatsu Kyoto

Overall Ratings & Reviews The Hiramatsu Kyoto

Traveloka (1)
Other sources (41)
9.2
Exceptional
From 41 reviews
Cleanliness

10.0

Room Comfort

7.8

Service and Facilites

9.8

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Most Relevant
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Traveler Reviews The Hiramatsu Kyoto

Number of reviews per page
20
40
Top reviews
Anna
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing hotel with authentic Japanese vibe and accommodations for American travelers. The room is spacious and well organized for a family travel. Staff is very helpful and friendly. Highly recommended it! Thank you for a great experience 🙏
jazzmine
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Oh my goodness, this place was incredible. The staff were some of the kindest and most attentive people I’ve ever met. I honestly wish I could have spent my entire two-week trip here because I enjoyed every moment of my stay. From the moment I arrived, the experience was exceptional. The luggage I had transferred from my previous hotel was already waiting in my room, which made check-in completely stress-free. Before taking me to my room, the staff gave me a tour of the property, explained all of the amenities and operating hours, and made sure I knew everything I needed to enjoy my stay. They were so welcoming and genuinely wished me the best stay, which made me feel right at home. The rooms were spacious, beautifully designed, and incredibly comfortable. The jetted tubs were amazing after long days of exploring, and the breakfast was delicious, beautifully presented, and very aesthetic. Every detail of the hotel felt thoughtful and luxurious. But what truly made this place special was the staff. Their hospitality was beyond anything I expected, and words honestly can’t describe how wonderful they were. They went above and beyond to make me feel welcomed and cared for throughout my stay. I enjoyed this hotel more than I can put into words, and I genuinely miss it already. If I ever return to Japan, staying here again will be at the very top of my list. ❤️🇯🇵✨
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Hacop
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great experience felt authentic Japanese.
Paul Andrew M
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Everything was perfect, except for the aircon placement. The hotel uses ducted aircon vents which, unfortunately, was placed right smack on top of the bed. Although the room had a high ceiling, one had to keep their head covered with the blanket just so that cold air won't be continuously blasting on to one's head. Nevertheless, the hotel itself was clean, modern, and in a quiet neighborhood. They finally have room service, which unfortunately for us we weren't able to try because it was only from 5:30 pm to 9:00 pm. The room itself was immaculate - the bathroom was huge, and the toilet was a Neorest AH. Overall, we'd go back to this. One last thing - always get the full breakfast. You won't regret it!
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

洗面所が狭く、洗面ボウルも一つしか無く、トイレの蓋も自動で何度も開いてしまいました。ベッドの横に空調があり、風の音で眠れないため、止めるしかありませんでした。朝方4時前にゴミ収集車の音で3,4回目が覚めてしまいました。食事は夕食、朝食共に素晴らしかったので、不満は部屋のみです。
meng
icon-Leisure
Leisure
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Very nice location and room, just to be aware check out time is 11 instead of 12 here
Maureen
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

The room was beautiful and spacious and the service was excellent. I highly recommend dinner reservations at their restaurant. The food was amazingly delicious.
LEXIN
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Exceptional experience
Luohan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Love this hotel. The customer service is the best I have experienced so far across Japan and other countries. I appreciate the caring and consideration that staff have taken care for us. I appreciate having such quite family space in Kyoto which was exactly we were looking for. The quality of the amenities and the services are best of best. Highly recommend
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Aiko
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Super nice hotel with updated amenities in your room. Everyone there was super friendly and attentive, they’ll make you feel like a VIP. The bedding was amazing, it felt like I was sleeping on clouds. This isn’t the place if you prefer to have natural sunlight, this place is pretty dark overall. Also I swear breakfast said 2200 per person on the menu but I ended up getting charged 12000yen for 2 people (about $100USD) so I’d make sure on the price before you add on breakfast and reserve your spot in the morning. It was great but not too sure if it was worth $100.. would I go back to this hotel? Probably not, even though it was a really nice place.
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MIHO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Absolutely the best hotel I stayed so far, beautiful, tasteful and luxurious decor, understated Kyoto elegance. We enjoyed the Best possible Japanese breakfast with freshest ingredients, Top quality local Kyoto amenities and attentiveness of every staff member.
Joke
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

This place is a must very nice people ,rooms , great beds. Worth it.
Sam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Superb room, exceptionally friendly staff.
Reiko
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

祇園祭後祭のために滞在しました。事前にホテルから、チエックイン日の交通規制情報、役行者山のイベント情報、ホテルのイベント情報など、細かくメールがあり、役に立ちました。スタッフの林美和さんが、ちょうど知りたいと思っていた情報を細かく案内してくれ、炎天下無駄な時間を使わずに、過ごすことが出来ました。さすが「THE HIRAMATSU」、スモールラグジュアリーホテルだと思います。
Naomi
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

掃除の行き届いた木の温もりが感じられるお部屋で、鉄器の急須でお茶をそそぎ、京都らしい時間を過ごすことができました。机以外に手荷物を整理できるセンスの良いテーブルも設置されていて気遣いを感じました。 浴室については2人でも余るほどの広さがあります。 洗面所はVilleroy & Bochで高級感抜群でした。 地元に根付いていらっしゃるスタッフの方にも丁寧な対応で感謝しています。
Taro
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

コンチネンタルの朝食は良かったです。
Michi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

改装されてからの営業からまだ浅い為、とてもきれいな内装でした。 また、和を中心に庭園などがあり心が和む雰囲気が良かったと思います。 スタッフの方はいいのか,悪いのか評価が難しいところです。悪くもなく、よくも無い、普通なのかなと言った感じです。 でも,とてもゆっくりとリラックスして過ごすことが出来ました。有難う御座いまました。 さらに,精進される事を願っています。
INAGAKI
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

イタリアン朝食美味しかったです。
???
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

ひらまつホテルは全部制覇するつもりで、箱根、沖縄、京都と泊まりましたが、料理はどこも大変美味しかったです。京都は立地の関係かトイレとバスが一緒なところ以外は満足でした。
TAKAYUKI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

門をくぐった時から始まる素晴らしいもてなしと、シンプルで和モダンな館内室内が心を落ち着かせてくれます。観光ではなくここでの時間を過ごすためだけに訪問しました。広く清潔な室内は、静かな時間を過ごすにふさわしい。いずみでの夕食をいただきました。旬の食材に手間をかけたそれぞれの料理、特に八寸は注目に値します。日本酒も楽しめて、とても若いスタッフですが細かな気遣いがとてもよい。英語も中国語も使えます。また行きたい
Number of reviews per page
20
40

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Exterior 4 The Hiramatsu Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.