Tsubaki is a ryokan in a good neighborhood, which is located at Yugawara-machi.
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Tsubaki
Ryokans
8.8
/10
Very Good
78 reviews
What Guests Say About Their Stay
THUY
10.0
/ 10
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
10.0
/ 10
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium.
Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there!
The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills.
My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
kurt
10.0
/ 10
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
In the Area
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776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314
Main Facilities
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Parking
WiFi
Elevator
Available Room Types in Tsubaki
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What's around Tsubaki
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314
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Discover More About Tsubaki
Location
Tsubaki is a ryokan in a good neighborhood, which is located at Yugawara-machi.
About Tsubaki
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Tsubaki is a ryokan with great comfort and excellent service according to most ryokan's guests.
Get precious and unforgettable moment during your stay at Tsubaki.
All facilities in Tsubaki
Others
Things to Do
- Shops
- Garden
- Sauna
General
- Ballroom
- Parking
- Smoking area
Public Facilities
- Others
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Front desk
- Newspaper in lobby
Food and Drinks
- Bar
Transportation
- Valet parking
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Tsubaki
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts major credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests with food allergies should contact this property at least 7 days prior to check-in. Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:00 - to 11:00 |
Available rooms at Tsubaki | 29 |
Number of floors in Tsubaki | 1 |
Another facilities in Tsubaki | Shops, Garden, Sauna, Ballroom, Smoking area |
Frequently asked question in Tsubaki
What are available facilities at Tsubaki?
There are top facilites at Tsubaki such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tsubaki?
The standard check-in time at Tsubaki is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Tsubaki?
Tsubaki is a 4.0-star hotel.
How many floors does Tsubaki have?
Tsubaki has 1 floors.
How many rooms are available at Tsubaki?
Tsubaki has 29 rooms in total.
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More Reviews from Other Guests in Tsubaki
Overall Ratings & Reviews Tsubaki
Other sources (78)
8.8
Very Good
From 78 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
10.0
Service and Facilites
9.2
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Traveler Reviews Tsubaki
Number of reviews per page
20
40
Top reviews
THUY
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium.
Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there!
The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills.
My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Read More
Benjamin
Leisure Family
2.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
kurt
Leisure Family
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Read More
Michael
Friends and Family
10.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Ronald
10.0
/10
Reviewed 362 week(s) ago
Hotels.com verified review
We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Verified traveler
10.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Impeccable stay from the room to the staff, private bath and food
ZHAOQI
10.0
/10
Reviewed 393 week(s) ago
Hotels.com verified review
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
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Joseph P
10.0
/10
Reviewed 397 week(s) ago
Hotels.com verified review
We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.
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Verified traveler
4.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
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Verified traveler
6.0
/10
Reviewed 401 week(s) ago
Hotels.com verified review
Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to
Wolf & Anna
10.0
/10
Reviewed 455 week(s) ago
Expedia Group verified review
Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.
J. Thomas
10.0
/10
Reviewed 678 week(s) ago
Hotels.com verified review
Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.
kiyohisa
Leisure Family
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。
最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。
デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。
全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）
Benson
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
Excellent food and service
Francia
Leisure with Partner
4.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
HIROKO
8.0
/10
Reviewed 200 week(s) ago
Expedia Group verified review
奥湯河原でとても静かにゆっくりと過ごせました！
露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。
部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。
値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Osamu
Friends and Family
10.0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
3回目の宿泊です。今回も食事に大満足でした。北海道など各地から食材を取り寄せ、創意工夫された献立でした。すっぽんのつみれ鍋は特に美味でした。露天風呂付の部屋に泊まりましたが、温度も丁度良く、温まる温泉でした。
Kenji
Friends and Family
10.0
/10
Reviewed 213 week(s) ago
Hotels.com verified review
訪れたのが11月初めとあって、海石榴や紅葉には早かったので、今度はシーズンを選んで訪れたいと思いました。
とは言え、山の空気と共に、大浴場の露天風呂や室内露天風呂は気持ち良かったです。鯉の泳ぐバルコニーでのんびりしながら、ワーケーションもできました。
Ryoichi
Friends and Family
10.0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
家内が友人から良かったと聞いて宿泊しました。
部屋は池に面した１階で非常に贅沢な気分となりました。（鯉の餌は運んでくれました）食事はとてもおいしかった。風呂上がりにお酒とハーゲンダッツを頂きました。食事中は冷蔵庫のビール（無料）で乾杯して最高でした。最後に荷物を車まで運んでくれお見送りいただきました。いたれり尽くせり。値段の価値は間違いないです。
Number of reviews per page
20
40
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