Absolute Hotel

Good mid-range business hotel, midway between Astana-1 railway station (the old one) and government plaza.

excellent hotel, clean and comfortable room. Breakfast good, Polite staff

No-cooperative staff. Very bad service

The shower didn't have hot water twice when I went to use it but other than that for the price it was a great little hotel. Very comfortable room, quiet and clean

The place was nice and clean. Breakfast wasn’t always buffet, but it was usually good.

Room very spacious and arguably one of the best deals in Astana. Super friendly staff especially Erlan at the front desk. 15 min ride to the center of actions and to most monuments. Tiny super market across the stress so convenient to buy snacks, drinks or cigarettes but not much nor many restaurants near by. Great deal will come back if I’m due to travel back to Astana.

Excellent Hotel it's Like a 5 Star hotel at price of 4 star.. The BREAKFAST Was excellent and Elaborate The WIFI was Good.. The staff was very Efficient and effectively Trained. Specially the Receptionist ASEL. The Rooms were very SPACIOUS. I was impressed overall. Very Enjoyable stay.

Excellent Quality of Hotel and Room And Bathroom. Spacious Enough. Good Cleankiness. Great Staff very Hardworking and Honest. Staff very Helpful and Cooperative. Good WIFI Great Breakfast. Overall Great Value for Money I would definitely come to this hotel again.

Arrival in Astana was the first ever, so I relied upon the transfer service organised by the hotel. This consisted of the Kazakhstani Uber service meeting you at the aeroport. The car was relatively new-ish and pleasant - although very hot. Having never been, I accepted to pay the hotel what they charged - which seemed to be quite a bit more than if you organise the journey yourself. I did. The price was 5000 Tenge from the hotel to the aeroport. Customer Service was a concept lost on reception there. I was informed that I would be upgraded from a Single to a Twin Room. My protests that I had booked and paid for a Double Room were met with rebuttals and denials and an attitude in expression, that I was being awkward. Looking through old messages to prove my booking - and what I had paid, took a little time. Having successfully demonstrated that there was no upgrade - but an attempt to change my room to lower spec., the receptionist did not apologise. The room had poor quality and decrepit fixtures. Things like toilet paper had to be requested and were met with sneers. Another receptionist insisted that did not speak Russian but English, and it turned out her English was wore than my Russian. She criticised my English pronunciations - I am a native speaker! She lacked suitable language or customer service skills to be in a such a position. Internet was slow and often went down with little assistance from staff when help was sought. An average place with below average service

Hotel is right next to bus route 10 stop which goes directly to the airport and passes by most of the city's main attractions. Nice staff with decent English. They will store your luggage if you arrive early. Rooms are secure, clean, quite, with nice firm bed. Fantastic clean bathroom. Did not have faith that toilet could handle flushed toilet paper, so went Mexican style and used the basket next to it. Breakfast selection is decent, but not great. Highly recommend. Bus lines stopping at hotel: 9, 10, 19, 23, 33, 36, 81.

About 2 km from railway station - easy to find, I chose to walk, having been on the train overnight. Early arrival so I paid extra for early check-in. Shower! Sleep! Very spacious room, I'd call it a suite, very good value for money. Clean & comfy. Tea & coffee always freely on tap from cafe area below. Decent breakfast. Astana is a great sprawling medium-rise city. Bus 19 runs every 10 mins from the railway station, past the hotel doors (bus stop is "Medical Institute") then away out 10 km south to the Mosque and National Museum - both must-see. 90 Tenge flat fare, conductor gives change.

Nice hotel. Friendly staff. Away from most of the attractions in Astana, however it's a quick taxi ride to see them.

Nice hotel bad stuff. Poor breakfast. After 9.00 you couldnt anything for breakfast. Stuff is uninterrested.

Everything was ok .....no European channels. ....second day air conditioning stop working ...because of rain ....hahaha

Quick stopover, you need a taxi to get you from the hotel to the museums and so forth but it had a great feel for a really good price. Receptionists could do with a bit more tourism training, they were both lovely and helpful but some leaflets and more local knowledge would be great. Also they really need to sort out a good taxi firm.

This hotel experience only added to our enjoyment of our visit to Astana. From the moment we arrived the staff made us feel welcome and went our of their way to help us with organising a personal guide and bus for an overview tour of the city. Initially our rooms were quite a distance from each other, but on request they changed that for our convenience.

It was wonderful. Thank you.

Чистенько. Нумера просторны. Каша на завтрак имеется. Мягкий свет в нумерах.

Gut war, dass es eine Sauna und ein kleines Schwimmbad gab. Nicht so gut hat uns gefallen, dass die Klimaanlage an andere Zimmer gekoppelt war und deshalb nicht immer funktioniert hat. Leider konnte auf Lebenmittelunverträglichkeiten nicht reagiert werden.

Все отлично. Уровень 4 соответствует