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G Empire
Hotels
7.4
/10
Pleasant
79 reviews
What Guests Say About Their Stay
Neil
10.0
/ 10
Very good hotel, breakfast buffet included, all at a very good price.
Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Daran
10.0
/ 10
Stayed here previously and for the second time was upgraded to an enormous suite. Bedroom facilities extremely clean and serviceable though bathroom was a touch small in proportion to the rest of the space. I was very impressed with the reception staff. Breakfast nothing special but evening meal of sushi was good.
Michael
10.0
/ 10
Great staff and service. Excellent restaurant and shopping centers next block. Recommend to everyone.
In the Area
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63 Abay Avenue, Astana Qalasy, Kazakhstan, 010000
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in G Empire
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What's around G Empire
63 Abay Avenue, Astana Qalasy, Kazakhstan, 010000
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Discover More About G Empire
Location
G Empire is a hotel in a good neighborhood, which is located at Astana.
About G Empire
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at G Empire.
All facilities in G Empire
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
General
- Parking
- Banquet
- Smoking area
- Terrace
Business Facilities
- Conference room
- Conference center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Transportation
- Access to train station (surcharge)
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in G Empire
Important Note
- Fee for buffet breakfast: approximately KZT 3000 per person
- Airport shuttle fee: KZT 9000 per room (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 5000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 16 years old
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at G Empire | 76 |
Number of floors in G Empire | 10 |
Another facilities in G Empire | Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in G Empire
What are available facilities at G Empire?
There are top facilites at G Empire such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at G Empire?
The standard check-in time at G Empire is starting from From 14:00 while the latest check-out time is at Before 12:00
Does G Empire provide breakfast?
Yes, G Empire provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of G Empire?
G Empire is a 4.0-star hotel.
How many floors does G Empire have?
G Empire has 10 floors.
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More Reviews from Other Guests in G Empire
Overall Ratings & Reviews G Empire
Other sources (79)
7.4
Pleasant
From 79 reviews
Cleanliness
7.4
Room Comfort
7.2
Location
6.6
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
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Traveler Reviews G Empire
Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Overall value for money. However this could be a lot better if housekeeping maintained rooms more thoroughly. IE; checking for bugs in bathroom, whether toilet paper needed replacing and if bed needed making…
Alexander
Leisure
4.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
on a plus side the staff is mostly friendly. What I don't like is how dirty this place is. Stains are on every piece of furniture. Dirty rugs. Sheets and bath towels are ok, they just smell weird. Four star rating for this place is obviously a joke.
Gavin
8.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
A nice hotel and the main bonus of this one is the staff. They could not do enough for us in terms of helping us find our way around Astana for the first time.
Neil
10.0
/10
Reviewed 366 week(s) ago
Hotels.com verified review
Very good hotel, breakfast buffet included, all at a very good price.
Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Azam
10.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
Hotel staff was very nice and helpful. Room was clean and big.
Verified traveler
10.0
/10
Reviewed 394 week(s) ago
Expedia Group verified review
Good location, helpful and friendly staff, comfort beds. Good wifi.
Stefan
6.0
/10
Reviewed 396 week(s) ago
Hotels.com verified review
The hotel photos really looked more impressive than the reality is, but still it's a decent place where you can get a good sleep in reasonably comfortable room. The room (I had a higher class room) was below my expectation, especially the bathroom, which featured a full featured hydromassage and steam bath cabin, which was actually tilted back, mounted up on some wood pads and quite uncomfortable to climb into, because it was much higher than designed. The bed comfort was not bad, heating/air conditioning is very good, wifi is difficult to use (multiple login requests, blackout periods, dropouts). Buffet breakfast was quite nice. Local area is about 4-5 km from the city centre, but is easily accessible by Uber or Yandex for a very low price, compared to everything you have experienced in Europe. There are also some bus options, but if you are not a local, you really have no chance to get any info about the bus routes.
Read More
Ricky
8.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
Good location, good value of money, very happy experience, will choose this hotel again next time visiting Astana
Daran
10.0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
Stayed here previously and for the second time was upgraded to an enormous suite. Bedroom facilities extremely clean and serviceable though bathroom was a touch small in proportion to the rest of the space. I was very impressed with the reception staff. Breakfast nothing special but evening meal of sushi was good.
Verified traveler
6.0
/10
Reviewed 428 week(s) ago
Expedia Group verified review
Hotel is near to various shop complex which is convenient. The service is suitable to the price in comparison to other hotels in Astana.
Duncan
8.0
/10
Reviewed 447 week(s) ago
Hotels.com verified review
Quite a small hotel, friendly staff, quite a good restaurant, overall OK. I was woken by thundering children on the last two mornings, and the attention of housekeeping was patchy (no toiletries on arrival, two days no cleaning). The area is actually quite convenient though not in the centre. There's a supermarket next door which is handy.
Read More
Adam
8.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
Overall I had a very pleasant stay with helpful staff who spoke English and were accommodating in terms of providing city maps as well as information. The room was bigger than usual and very quiet, with the large windows opening onto a quiet courtyard. The air conditioning and heating worked perfectly. Most of the time the Wifi was good, but it did tend to get very slow at times, especially in the evenings.
Read More
visitor
2.0
/10
Reviewed 472 week(s) ago
Expedia Group verified review
I stayed in non smoking unit but you can smell a cigarate smoke
Rod
8.0
/10
Reviewed 488 week(s) ago
Expedia Group verified review
The staff were very hospital and friendly. And were fluent in English, Russian and Kazakh. The room was always clean and tidy. The breakfast was prompt and fresh.
Verified traveler
8.0
/10
Reviewed 498 week(s) ago
Expedia Group verified review
Hotel was very clean and the staff friendly. Plenty of places close by to eat within walking distance.
Aibek
8.0
/10
Reviewed 529 week(s) ago
Hotels.com verified review
It was ok, good hotel
Dwi
8.0
/10
Reviewed 532 week(s) ago
Hotels.com verified review
This is one if the best spot in Astana, especially if you want to stay nearby shopping center.
Verified traveler
8.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
Great value for the price. Enough restaurants and services close by. Easy access to downtown on buses or by cab
Michael
10.0
/10
Reviewed 552 week(s) ago
Expedia Group verified review
Great staff and service. Excellent restaurant and shopping centers next block. Recommend to everyone.
IAN
8.0
/10
Reviewed 557 week(s) ago
Hotels.com verified review
hotel was good, not great, but good, friendly service adequate breakfast close to markets and the 'old' business district
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews G Empire
Other sources (79)
7.4
Pleasant
From 79 reviews
Cleanliness
7.4
Room Comfort
7.2
Location
6.6
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews G Empire
Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Overall value for money. However this could be a lot better if housekeeping maintained rooms more thoroughly. IE; checking for bugs in bathroom, whether toilet paper needed replacing and if bed needed making…
Alexander
Leisure
4.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
on a plus side the staff is mostly friendly. What I don't like is how dirty this place is. Stains are on every piece of furniture. Dirty rugs. Sheets and bath towels are ok, they just smell weird. Four star rating for this place is obviously a joke.
Gavin
8.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
A nice hotel and the main bonus of this one is the staff. They could not do enough for us in terms of helping us find our way around Astana for the first time.
Neil
10.0
/10
Reviewed 366 week(s) ago
Hotels.com verified review
Very good hotel, breakfast buffet included, all at a very good price.
Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Azam
10.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
Hotel staff was very nice and helpful. Room was clean and big.
Verified traveler
10.0
/10
Reviewed 394 week(s) ago
Expedia Group verified review
Good location, helpful and friendly staff, comfort beds. Good wifi.
Stefan
6.0
/10
Reviewed 396 week(s) ago
Hotels.com verified review
The hotel photos really looked more impressive than the reality is, but still it's a decent place where you can get a good sleep in reasonably comfortable room. The room (I had a higher class room) was below my expectation, especially the bathroom, which featured a full featured hydromassage and steam bath cabin, which was actually tilted back, mounted up on some wood pads and quite uncomfortable to climb into, because it was much higher than designed. The bed comfort was not bad, heating/air conditioning is very good, wifi is difficult to use (multiple login requests, blackout periods, dropouts). Buffet breakfast was quite nice. Local area is about 4-5 km from the city centre, but is easily accessible by Uber or Yandex for a very low price, compared to everything you have experienced in Europe. There are also some bus options, but if you are not a local, you really have no chance to get any info about the bus routes.
Read More
Ricky
8.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
Good location, good value of money, very happy experience, will choose this hotel again next time visiting Astana
Daran
10.0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
Stayed here previously and for the second time was upgraded to an enormous suite. Bedroom facilities extremely clean and serviceable though bathroom was a touch small in proportion to the rest of the space. I was very impressed with the reception staff. Breakfast nothing special but evening meal of sushi was good.
Verified traveler
6.0
/10
Reviewed 428 week(s) ago
Expedia Group verified review
Hotel is near to various shop complex which is convenient. The service is suitable to the price in comparison to other hotels in Astana.
Duncan
8.0
/10
Reviewed 447 week(s) ago
Hotels.com verified review
Quite a small hotel, friendly staff, quite a good restaurant, overall OK. I was woken by thundering children on the last two mornings, and the attention of housekeeping was patchy (no toiletries on arrival, two days no cleaning). The area is actually quite convenient though not in the centre. There's a supermarket next door which is handy.
Read More
Adam
8.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
Overall I had a very pleasant stay with helpful staff who spoke English and were accommodating in terms of providing city maps as well as information. The room was bigger than usual and very quiet, with the large windows opening onto a quiet courtyard. The air conditioning and heating worked perfectly. Most of the time the Wifi was good, but it did tend to get very slow at times, especially in the evenings.
Read More
visitor
2.0
/10
Reviewed 472 week(s) ago
Expedia Group verified review
I stayed in non smoking unit but you can smell a cigarate smoke
Rod
8.0
/10
Reviewed 488 week(s) ago
Expedia Group verified review
The staff were very hospital and friendly. And were fluent in English, Russian and Kazakh. The room was always clean and tidy. The breakfast was prompt and fresh.
Verified traveler
8.0
/10
Reviewed 498 week(s) ago
Expedia Group verified review
Hotel was very clean and the staff friendly. Plenty of places close by to eat within walking distance.
Aibek
8.0
/10
Reviewed 529 week(s) ago
Hotels.com verified review
It was ok, good hotel
Dwi
8.0
/10
Reviewed 532 week(s) ago
Hotels.com verified review
This is one if the best spot in Astana, especially if you want to stay nearby shopping center.
Verified traveler
8.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
Great value for the price. Enough restaurants and services close by. Easy access to downtown on buses or by cab
Michael
10.0
/10
Reviewed 552 week(s) ago
Expedia Group verified review
Great staff and service. Excellent restaurant and shopping centers next block. Recommend to everyone.
IAN
8.0
/10
Reviewed 557 week(s) ago
Hotels.com verified review
hotel was good, not great, but good, friendly service adequate breakfast close to markets and the 'old' business district
Number of reviews per page
20
40