Grand Sapphire

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8.0
/10
Very Good
27 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Friendly staff, spoke English. Clean tidy room, lots of extras like tooth kit etc. Great value.

Verified traveler

10.0
/ 10
Excellent hotel, friendly staff and in a very beautiful area. I would mst definitely come here again
In the Area
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Dostyk avenue, 32, 32, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050010

Main Facilities

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24-Hour Front Desk
Elevator
note: hotel was previously named Grand Sapphire Hotel Almaty Grand Sapphire is located in area / city Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Sapphire

Dostyk avenue, 32, 32, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050010
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Lobby Grand Sapphire
Lobby 2 Grand Sapphire

Discover More About Grand Sapphire

Discover the Grand Sapphire in Almaty Qalasy

Welcome to the Grand Sapphire, a premier destination in Almaty Qalasy, Kazakhstan, offering an unparalleled experience for discerning travelers. Whether you're visiting for business or leisure, the Grand Sapphire promises comfort, luxury, and exceptional service. Room rates at Grand Sapphire start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Sapphire Location

Nestled in the vibrant heart of Almaty Qalasy, the Grand Sapphire enjoys a prime location that puts you at the center of it all. Situated at Dostyk avenue, 32, 32, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050010, the hotel is conveniently located just a short distance from the city center, offering easy access to major transportation hubs and business districts. The atmosphere surrounding the Grand Sapphire is one of sophisticated urban charm, with a blend of modern amenities and easy access to the city's cultural and commercial pulse. Its strategic position makes it an ideal base for exploring the wonders of Almaty Qalasy and beyond.

Grand Sapphire Facilities & Services

Facilities for guests at Grand Sapphire are designed to cater to every need, ensuring a comfortable and memorable stay.
  • 24-Hour Front Desk:

    Our dedicated team is available around the clock to assist you with any requests.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings for tours and attractions.
  • Luggage Storage:

    Secure storage is available for your convenience before check-in or after check-out.
  • Wi-Fi Access:

    Complimentary high-speed internet is available throughout the hotel.
  • Fitness Center:

    Stay active with our fully equipped gym, open from 6:00 AM to 10:00 PM. No additional fee.
  • Indoor Swimming Pool:

    Relax and unwind in our temperature-controlled pool, open from 7:00 AM to 9:00 PM. Access is complimentary.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages. Prices start from 15,000 KZT. Operating hours are 10:00 AM to 8:00 PM.
  • Business Center:

    Equipped with essential facilities for your professional needs. Available from 8:00 AM to 6:00 PM.
  • Meeting and Event Spaces:

    State-of-the-art facilities perfect for conferences and celebrations.
  • On-site Dining:

    Enjoy exquisite culinary experiences at our hotel restaurants.
  • Room Service:

    Available 24 hours a day for your convenience.
  • Laundry and Dry Cleaning:

    Services available for a fee, with express options. Prices vary based on item.
  • Free Parking:

    Ample complimentary parking is available for all guests.

Grand Sapphire Room Types

Discover a range of meticulously designed accommodations, ensuring that the room types of Grand Sapphire cater to every preference.
  • Standard Room:

    Comfortable and well-appointed rooms offering city views. Non-smoking. Bathtub not available.
  • Deluxe Room:

    Spacious rooms with enhanced amenities and city views. Non-smoking. Bathtub available.
  • Executive Suite:

    Luxurious suites featuring separate living areas and premium amenities, with panoramic city views. Non-smoking. Bathtub available.
  • Grand Suite:

    Our most opulent suites, offering expansive living spaces, breathtaking city views, and exclusive services. Non-smoking. Bathtub available.
The Grand Sapphire is pleased to offer pet-friendly rooms. Please note that a cleaning fee of 10,000 KZT per pet, per stay, will apply. Advance notice is required to ensure availability.

Grand Sapphire Dining & Restaurants

Embark on a culinary journey at the Grand Sapphire, where exceptional dining experiences await.
  • The Sapphire Restaurant:

    Our signature restaurant offers a sophisticated ambiance and serves a delectable array of international cuisine. Enjoy breakfast from 6:30 AM to 10:30 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is 8,000 KZT.
  • The Crystal Lounge:

    A chic and elegant bar perfect for enjoying expertly crafted cocktails and light snacks. Open from 4:00 PM to 1:00 AM.
  • The Terrace Cafe:

    A relaxed setting offering freshly brewed coffee, pastries, and light meals. Open from 7:00 AM to 7:00 PM. Estimated price per person for a light meal is 3,000 KZT.

Grand Sapphire Nearby Attractions and Activities

Explore the vibrant surroundings of Almaty Qalasy, with the Grand Sapphire serving as your perfect gateway to local treasures.
  • Kok Tobe Hill:

    Ascend this iconic hill for panoramic views of the city and enjoy recreational activities.
  • Panfilov Park:

    A beautiful urban park, home to the Ascension Cathedral and the Museum of Musical Instruments.
  • Central State Museum of Kazakhstan:

    Immerse yourself in the rich history and culture of Kazakhstan.
  • Green Bazaar:

    Experience the bustling local market, offering a wide variety of fresh produce, spices, and traditional goods.
  • Arbat Pedestrian Street:

    Stroll along this lively street filled with shops, cafes, street performers, and art galleries.
If you are looking for other activities around Grand Sapphire, check out the best deals on Traveloka: Recommended activities in Almaty Qalasy!

How to Get to Grand Sapphire from the Airport

Navigating your journey to the Grand Sapphire is made simple with various transportation options. The airport transfer service of Grand Sapphire ensures a seamless arrival. Here's how to get to Grand Sapphire:
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the Grand Sapphire's private airport transfer service. This service offers a direct and hassle-free journey to the hotel. Prices start from 10,000 KZT. You can arrange this through our concierge or directly via airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost is between 5,000 KZT and 7,000 KZT, depending on traffic.
  • Ride-hailing Service:

    Utilize popular ride-hailing services for a convenient and often more economical option. Prices typically range from 4,000 KZT to 6,000 KZT.

Summary of Why You Should Choose to Stay at Grand Sapphire

Choosing the Grand Sapphire for your stay in Almaty Qalasy means opting for an experience defined by luxury, convenience, and exceptional hospitality.
  • Prime Location:

    Situated in the heart of Almaty Qalasy, offering easy access to attractions and business hubs.
  • Luxurious Accommodations:

    A variety of well-appointed rooms and suites designed for ultimate comfort.
  • World-Class Facilities:

    Enjoy our fitness center, swimming pool, spa, and exquisite dining options.
  • Exceptional Service:

    Our dedicated staff is committed to making your stay memorable.
  • Convenient Travel Options:

    Easy access to transportation and seamless airport transfer services.
Experience the best of Almaty Qalasy by booking your stay at the Grand Sapphire. Check Room availability at Grand Sapphire and start Booking Grand Sapphire today! Book budget hotels in Almaty Qalasy Easily book domestic and international flights at low prices

All facilities in Grand Sapphire

Entertainment Facility Grand Sapphire
Entertainment Facility
Common Space Grand Sapphire
Common Space
Lobby Grand Sapphire
Lobby
Accommodation Services Grand Sapphire
Accommodation Services
Exterior Grand Sapphire
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Turkish bath
  • Steam room

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Nearby Facilities

  • Hair salon
  • ATM/Banking

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Grand Sapphire

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Grand Sapphire
50
Number of floors in Grand Sapphire
5
Another facilities in Grand Sapphire
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Grand Sapphire

What are available facilities at Grand Sapphire?
There are top facilites at Grand Sapphire such as 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Sapphire?
The standard check-in time at Grand Sapphire is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Sapphire?
Grand Sapphire is a 4.0-star hotel.
How many floors does Grand Sapphire have?
Grand Sapphire has 5 floors.
How many rooms are available at Grand Sapphire?
Grand Sapphire has 50 rooms in total.
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More Reviews from Other Guests in Grand Sapphire

8.0
Very Good
From 27 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Grand Sapphire

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023. Well, I booked the hotel in June of 2023 and was not informed of this fee. It was also necessary to pay in cash. I've never had such a large charge not disclosed on Hotels.com. Aside from that, the breakfast had some issues (no toaster? terrible coffee, not ready on time) And the room was quite shabby and stinky. One positive was the staff was helpful with luggage storage both pre and post-checkout
Read More
Elena
icon-
4.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

In general, it's a very good hotel. However, there is one serious downside. During all my stay my room was filled with cigarette smoke. When I complained to the receptionist, they were apologetic, but said that they have one person staying who keeps smoking despite all warnings, and there is nothing they can do about him. Air conditioning system spread the smoke to all rooms of that floor. They offered to move me to another floor, but it was too much of a hassle for me to move my belongings. It surprised me that the person who was clearly violating the hotel's rules and was warned many times was not evicted, even though all guests of that floor suffered because of him. I think this hotel should enforce its rules more strictly.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Friendly staff, spoke English. Clean tidy room, lots of extras like tooth kit etc. Great value.
David
8.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Every hotel in Central Asia I have stayed in had some kind of plumbing issue. This one was the hot water, you had to turn the shower and tap to full hot for about 10 minutes for it to get warm enough to shower. A word to the desk and it improved but still a big lag while it warms up. Restaurant I only had the breakfast. Presentation was 100% we are still working on the serving temperature.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Excellent hotel, friendly staff and in a very beautiful area. I would mst definitely come here again
Martin
6.0
/10
Reviewed 455 week(s) ago

Hotels.com verified review

My stay was ok in this hotel. Nothing special there. Room and especially the bathroom was very small. No proper desk to sit. No English channels on TV. The use of the sauna was at extra charge which I didn't expect. For the breakfast I had to go to an outside restaurant since the hotel restaurant was under refurbishment. Location is very good.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Clean, kind reception
Jan Mikael
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Tyvärr väcktes jag 06:30 varje morgon när busstrafiken kom igång. Hade rummet varit tystare hade det varit perfekt. Det finns antagligen tystare rum. Polaren sov som en stock.
Antti
icon-with Partner
with Partner
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Very beautiful breakfast room. Very friendly staff. The room is a bit too small so you easily hurt yourself to hard corners of the bed.
Bolat
icon-Family
Family
8.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Отличное местоположение рядом с основными достопримечательностями - это основное достоинство отеля. Категорически не понравились завтраки и в целом обслуживающий персонал. Обслуживание в отеле долгое и равнодушное. Яичницу на завтрака умудряются принести холодной, хотя в зале было занято всего 2 столика. Фруктовая тарелка - это маленькая чашка с несколькими кусочками фруктов. А тарелка с выпечкой всего лишь одинокой заветренное пирожное
Read More
TB
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

荷物預かりなど対応が親切だった。
Tatyana
8.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Очень понравился гостеприимный край и поэтому пребывание в отеле оставило самые приятные впечатления Расположение не совсем близко к основным достопримечательностями но через день к этому привыкаешь а в остальном-скорее порекомендую этот отель для пребывания чем нет
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Hotel meraviglioso
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Sapphire

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 27 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Sapphire

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees: "Hotel fees The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out." The staff claimed this was a newly imposed tax from Feb 2023. Well, I booked the hotel in June of 2023 and was not informed of this fee. It was also necessary to pay in cash. I've never had such a large charge not disclosed on Hotels.com. Aside from that, the breakfast had some issues (no toaster? terrible coffee, not ready on time) And the room was quite shabby and stinky. One positive was the staff was helpful with luggage storage both pre and post-checkout
Read More
Elena
icon-
4.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

In general, it's a very good hotel. However, there is one serious downside. During all my stay my room was filled with cigarette smoke. When I complained to the receptionist, they were apologetic, but said that they have one person staying who keeps smoking despite all warnings, and there is nothing they can do about him. Air conditioning system spread the smoke to all rooms of that floor. They offered to move me to another floor, but it was too much of a hassle for me to move my belongings. It surprised me that the person who was clearly violating the hotel's rules and was warned many times was not evicted, even though all guests of that floor suffered because of him. I think this hotel should enforce its rules more strictly.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Friendly staff, spoke English. Clean tidy room, lots of extras like tooth kit etc. Great value.
David
8.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Every hotel in Central Asia I have stayed in had some kind of plumbing issue. This one was the hot water, you had to turn the shower and tap to full hot for about 10 minutes for it to get warm enough to shower. A word to the desk and it improved but still a big lag while it warms up. Restaurant I only had the breakfast. Presentation was 100% we are still working on the serving temperature.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Excellent hotel, friendly staff and in a very beautiful area. I would mst definitely come here again
Martin
6.0
/10
Reviewed 455 week(s) ago

Hotels.com verified review

My stay was ok in this hotel. Nothing special there. Room and especially the bathroom was very small. No proper desk to sit. No English channels on TV. The use of the sauna was at extra charge which I didn't expect. For the breakfast I had to go to an outside restaurant since the hotel restaurant was under refurbishment. Location is very good.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Clean, kind reception
Jan Mikael
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Tyvärr väcktes jag 06:30 varje morgon när busstrafiken kom igång. Hade rummet varit tystare hade det varit perfekt. Det finns antagligen tystare rum. Polaren sov som en stock.
Antti
icon-with Partner
with Partner
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Very beautiful breakfast room. Very friendly staff. The room is a bit too small so you easily hurt yourself to hard corners of the bed.
Bolat
icon-Family
Family
8.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Отличное местоположение рядом с основными достопримечательностями - это основное достоинство отеля. Категорически не понравились завтраки и в целом обслуживающий персонал. Обслуживание в отеле долгое и равнодушное. Яичницу на завтрака умудряются принести холодной, хотя в зале было занято всего 2 столика. Фруктовая тарелка - это маленькая чашка с несколькими кусочками фруктов. А тарелка с выпечкой всего лишь одинокой заветренное пирожное
Read More
TB
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

荷物預かりなど対応が親切だった。
Tatyana
8.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Очень понравился гостеприимный край и поэтому пребывание в отеле оставило самые приятные впечатления Расположение не совсем близко к основным достопримечательностями но через день к этому привыкаешь а в остальном-скорее порекомендую этот отель для пребывания чем нет
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Hotel meraviglioso
You’ve read all the top reviews.
Number of reviews per page
20
40