Rixos President Astana

Hotels
9.0
/10
Exceptional
103 reviews

What Guests Say About Their Stay

victor

10.0
/ 10
This was my first visit to Astana, and staying at Hotel Rixos President Astana left me deeply impressed. The hotel has been around for nearly 30 years, yet it is still in outstanding condition—elegant, spotless, and extremely well cared for. While not the most modern in design, it offers everything you could want in a five-star stay, delivered with remarkable consistency. The service is world-class. Staff are professional, attentive, and genuinely warm, setting a standard of hospitality that surpasses many luxury hotels I’ve stayed in across Central Asia. When compared with top properties such as InterContinental Almaty, Hyatt Regency Tashkent, Hyatt Regency Bishkek, or even the Fairmont Baku, Rixos Astana stands out not only for its service but also for the value it offers at its price point. The Hamam spa was a highlight. The Indonesian ladies providing treatments deliver exceptional skill and care—it felt like a true experience rather than just a service. Equally impressive was the breakfast buffet, which offered everything from fresh fruit and pastries to Asian and European specialties, all beautifully presented and delicious. The all-day menu also reflects this balance of international flavors, making dining here a pleasure. In the afternoons, relaxing near the piano lounge with live music added an elegant and welcoming atmosphere, something that elevates the stay beyond just accommodation. Overall, Hotel Rixos President Astana combines cleanliness, comfort, excellen

Natalie

10.0
/ 10
Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.

Natalie

10.0
/ 10
The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
In the Area
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D. Kunayev Street 7, Astana Qalasy, Kazakhstan, 010000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
In Astana (Yesil District)
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What's around Rixos President Astana

D. Kunayev Street 7, Astana Qalasy, Kazakhstan, 010000
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General


In Astana (Yesil District)

Location


In the heart of Astana, Rixos President Astana is within a 5-minute drive of Keruen and Singing Fountain. This luxury hotel is 1.9 mi (3 km) from Presidential Palace and 2.4 mi (3.9 km) from Palace of Peace and Reconciliation.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Transport & Communications Ministry - 0.6 km / 0.4 mi
Kazakhstan Ministry of Foreign Affairs - 0.9 km / 0.6 mi
Korme Exhibition Complex - 1 km / 0.6 mi
KazMunayGaz - 1 km / 0.6 mi
Bayterek Tower - 1.2 km / 0.7 mi
Keruen - 1.3 km / 0.8 mi
Khan Shatyr - 1.4 km / 0.9 mi
Islamic Centre - 1.5 km / 0.9 mi
Singing Fountain - 1.6 km / 1 mi
House of Ministries - 1.7 km / 1 mi
Supreme Court of the Republic of Kazakhstan - 1.9 km / 1.2 mi
Mega Astana Shopping Centre - 2 km / 1.3 mi
Parliament of Kazakhstan - 2.3 km / 1.4 mi
Monument to the Dead of the Totalitarian Regime - 2.3 km / 1.4 mi
Presidential Palace - 2.3 km / 1.5 mi

The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 15.4 km / 9.6 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 10979 square feet (1020 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Al Farabi, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

All facilities in Rixos President Astana

Bar, Cafe and Lounge Rixos President Astana
Bar, Cafe and Lounge
Swimming Pool Rixos President Astana
Swimming Pool
Entertainment Facility Rixos President Astana
Entertainment Facility
Fitness Center Rixos President Astana
Fitness Center
Functional Hall Rixos President Astana
Functional Hall

Things to Do

  • Shops
  • Barbecue
  • Turkish bath
  • Spa
  • Picnic area
  • Garden
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom

Public Facilities

  • Elevator
  • Safety deposit box

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Rixos President Astana

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Cashless transactions are available, Car recommended
  • Fee for buffet breakfast: approximately KZT 20000 for adults and KZT 10000 for children
  • Airport shuttle fee: KZT 21000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rixos President Astana
183
Number of floors in Rixos President Astana
8
Another facilities in Rixos President Astana
Shops, Barbecue, Turkish bath, Spa, Picnic area

Frequently asked question in Rixos President Astana

What are available facilities at Rixos President Astana?
There are top facilites at Rixos President Astana such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rixos President Astana?
The standard check-in time at Rixos President Astana is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rixos President Astana provide breakfast?
Yes, Rixos President Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rixos President Astana?
Rixos President Astana is a 5.0-star hotel.
How many floors does Rixos President Astana have?
Rixos President Astana has 8 floors.
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More Reviews from Other Guests in Rixos President Astana

9.0
Exceptional
From 103 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Rixos President Astana

Number of reviews per page
20
40
Top reviews
Konstantin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place to stay. Friendly staff, big rooms.
Marina
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Хорошее расположение отеля .
victor
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This was my first visit to Astana, and staying at Hotel Rixos President Astana left me deeply impressed. The hotel has been around for nearly 30 years, yet it is still in outstanding condition—elegant, spotless, and extremely well cared for. While not the most modern in design, it offers everything you could want in a five-star stay, delivered with remarkable consistency. The service is world-class. Staff are professional, attentive, and genuinely warm, setting a standard of hospitality that surpasses many luxury hotels I’ve stayed in across Central Asia. When compared with top properties such as InterContinental Almaty, Hyatt Regency Tashkent, Hyatt Regency Bishkek, or even the Fairmont Baku, Rixos Astana stands out not only for its service but also for the value it offers at its price point. The Hamam spa was a highlight. The Indonesian ladies providing treatments deliver exceptional skill and care—it felt like a true experience rather than just a service. Equally impressive was the breakfast buffet, which offered everything from fresh fruit and pastries to Asian and European specialties, all beautifully presented and delicious. The all-day menu also reflects this balance of international flavors, making dining here a pleasure. In the afternoons, relaxing near the piano lounge with live music added an elegant and welcoming atmosphere, something that elevates the stay beyond just accommodation. Overall, Hotel Rixos President Astana combines cleanliness, comfort, excellen
Read More
vivek
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great experience the presidential suite was really nice
Natalie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.
Natalie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Anna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
Read More
Lana
icon-Leisure
Leisure
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Excellent hotel and customer service!
Nadezhda
icon-Business
Business
10.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Frequently stay here. Excellent price-value ratio.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Read More
Dmitry
icon-
6.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Excellent hotel with top notch resources in good location
catalina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very unique and nice hotel . Neighborhood is excellent. Good value for money
Sachin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Read More
Ahmed
2.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Worst room and worst Aircondition and not equal for payment
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.
Read More
Robert
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.
Read More
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

extended my checkout stay w/o question, accommodating and very nice place to stay
Kam Ying
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.
Read More
Number of reviews per page
20
40

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Lobby 4 Rixos President Astana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 103 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rixos President Astana

Number of reviews per page
20
40
Top reviews
Konstantin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place to stay. Friendly staff, big rooms.
Marina
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Хорошее расположение отеля .
victor
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This was my first visit to Astana, and staying at Hotel Rixos President Astana left me deeply impressed. The hotel has been around for nearly 30 years, yet it is still in outstanding condition—elegant, spotless, and extremely well cared for. While not the most modern in design, it offers everything you could want in a five-star stay, delivered with remarkable consistency. The service is world-class. Staff are professional, attentive, and genuinely warm, setting a standard of hospitality that surpasses many luxury hotels I’ve stayed in across Central Asia. When compared with top properties such as InterContinental Almaty, Hyatt Regency Tashkent, Hyatt Regency Bishkek, or even the Fairmont Baku, Rixos Astana stands out not only for its service but also for the value it offers at its price point. The Hamam spa was a highlight. The Indonesian ladies providing treatments deliver exceptional skill and care—it felt like a true experience rather than just a service. Equally impressive was the breakfast buffet, which offered everything from fresh fruit and pastries to Asian and European specialties, all beautifully presented and delicious. The all-day menu also reflects this balance of international flavors, making dining here a pleasure. In the afternoons, relaxing near the piano lounge with live music added an elegant and welcoming atmosphere, something that elevates the stay beyond just accommodation. Overall, Hotel Rixos President Astana combines cleanliness, comfort, excellen
Read More
vivek
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great experience the presidential suite was really nice
Natalie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.
Natalie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Anna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
Read More
Lana
icon-Leisure
Leisure
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Excellent hotel and customer service!
Nadezhda
icon-Business
Business
10.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Frequently stay here. Excellent price-value ratio.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Read More
Dmitry
icon-
6.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Excellent hotel with top notch resources in good location
catalina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Very unique and nice hotel . Neighborhood is excellent. Good value for money
Sachin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Read More
Ahmed
2.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Worst room and worst Aircondition and not equal for payment
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.
Read More
Robert
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.
Read More
Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

extended my checkout stay w/o question, accommodating and very nice place to stay
Kam Ying
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.
Read More
Number of reviews per page
20
40