The St. Regis Astana

Hotels
9.6
/10
Exceptional
40 reviews

What Guests Say About Their Stay

juan

10.0
/ 10
Amazing stay at this beautiful property. Rooms were amazing. Highly recommend the spa. Overall service was impeccable.

Zhanna

10.0
/ 10
It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!

Evgeny

10.0
/ 10
Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))
In the Area
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1 Kabanbay Batyr Avenue, Astana Qalasy, Kazakhstan, 010000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near President's Culture Centre
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What's around The St. Regis Astana

1 Kabanbay Batyr Avenue, Astana Qalasy, Kazakhstan, 010000
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Lobby The St. Regis Astana
Lobby 2 The St. Regis Astana

Discover More About The St. Regis Astana

General


Near President's Culture Centre

Location


A stay at The St. Regis Astana places you in the heart of Astana, within a 5-minute drive of Kazakhstan Ministry of Foreign Affairs and Keruen. This family-friendly hotel is 2.1 mi (3.4 km) from Khan Shatyr and 2.4 mi (3.9 km) from Bayterek Tower.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Monument to the Dead of the Totalitarian Regime - 0.7 km / 0.5 mi
President's Culture Centre - 1.2 km / 0.7 mi
Ailand - 1.2 km / 0.7 mi
Kenesary Khan Monument - 1.3 km / 0.8 mi
Ailand Ferris Wheel - 1.4 km / 0.9 mi
Mega Astana Shopping Centre - 1.5 km / 1 mi
Gorky Russian Drama Theatre - 1.6 km / 1 mi
Kazhimukan Munaitpasov Stadium - 1.8 km / 1.1 mi
Kalibak Kuanyshev Kazakh Drama Theatre - 2.2 km / 1.3 mi
KazMunayGaz - 2.8 km / 1.8 mi
Transport & Communications Ministry - 2.8 km / 1.8 mi
Otan Korgaushylar Monument - 3 km / 1.9 mi
Kazakhstan Ministry of Foreign Affairs - 3.1 km / 1.9 mi
Khan Shatyr - 3.2 km / 2 mi
Korme Exhibition Complex - 3.2 km / 2 mi

The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 17.3 km / 10.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Astana? This hotel has 12378 square feet (1150 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy Asian cuisine at Asakusa Izakaya, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Treat yourself to a stay in one of the 120 guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in The St. Regis Astana

Bar, Cafe and Lounge The St. Regis Astana
Bar, Cafe and Lounge
Swimming Pool The St. Regis Astana
Swimming Pool
Entertainment Facility The St. Regis Astana
Entertainment Facility
Fitness Center The St. Regis Astana
Fitness Center
Functional Hall The St. Regis Astana
Functional Hall

Things to Do

  • Romantic proposal packages
  • Turkish bath
  • Fitness center
  • Spa
  • Garden
  • Health club
  • Picnic area
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Airport transfer
  • Bicycle rental
  • Storage
  • Valet parking

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Business center

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi
  • Internet point

Food and Drinks

  • Vegetarian meal
  • Breakfast

Kids and Pets

  • Babysitting
  • Children facilities

Public Facilities

  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Kids club

Sports and Recreations

  • Game room

Accommodation Policy & General Information in The St. Regis Astana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Pool access available from 7 AM to 11 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately KZT 23000 for adults and KZT 11500 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 23200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Astana
120
Number of floors in The St. Regis Astana
10
Another facilities in The St. Regis Astana
Romantic proposal packages, Turkish bath, Fitness center, Spa, Garden

Frequently asked question in The St. Regis Astana

What are available facilities at The St. Regis Astana?
There are top facilites at The St. Regis Astana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The St. Regis Astana?
The standard check-in time at The St. Regis Astana is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The St. Regis Astana provide breakfast?
Yes, The St. Regis Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The St. Regis Astana?
The St. Regis Astana is a 5.0-star hotel.
How many floors does The St. Regis Astana have?
The St. Regis Astana has 10 floors.
See All

More Reviews from Other Guests in The St. Regis Astana

9.6
Exceptional
From 40 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews The St. Regis Astana

Number of reviews per page
20
40
Top reviews
Yuliya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice staff, welcome tea and beautiful view!
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Amazing stay at this beautiful property. Rooms were amazing. Highly recommend the spa. Overall service was impeccable.
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great hotel. The price gets you its full value.
Zhanna
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!
Zhanna
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Everything is just perfect!
Verified traveler
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

The best hotel in Astana, nothing more to add.
Gantulga
icon-Business
Business
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Very nice hotel
Evgeny
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !
EMILIA
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

O
Kristjan
icon-Leisure
Leisure
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Perfect
Daniyar
icon-Leisure
Leisure
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Amazing service, great location, great food!
David
icon-Business
Business
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

Simply the best in Nur-Sultan with the Ritz-Carlton
Verified traveler
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Amazing Hotel. All in top class Staff is professional and helpful Location is great
Rahul
10.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Amazing hotel and service - would definitely stay there again!
Frankie
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Amazing experience! Highly recommend for this hotel. Value for money choice
Verified traveler
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

The best hotel in Astana and now my favorite. Definitely will come back.
Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

Hotel and staff were amazing--they made us feel welcome from the minute we arrived and did everything in their power to make our stay enjoyable and memorable. Food choices in the hotel were excellent, the only drawback is the location. It is far away from anything and a car is definitely needed to venture out.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The St. Regis Astana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 40 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Astana

Number of reviews per page
20
40
Top reviews
Yuliya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice staff, welcome tea and beautiful view!
juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Amazing stay at this beautiful property. Rooms were amazing. Highly recommend the spa. Overall service was impeccable.
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great hotel. The price gets you its full value.
Zhanna
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!
Zhanna
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Everything is just perfect!
Verified traveler
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

The best hotel in Astana, nothing more to add.
Gantulga
icon-Business
Business
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Very nice hotel
Evgeny
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !
EMILIA
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

O
Kristjan
icon-Leisure
Leisure
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Perfect
Daniyar
icon-Leisure
Leisure
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Amazing service, great location, great food!
David
icon-Business
Business
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

Simply the best in Nur-Sultan with the Ritz-Carlton
Verified traveler
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Amazing Hotel. All in top class Staff is professional and helpful Location is great
Rahul
10.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Amazing hotel and service - would definitely stay there again!
Frankie
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Amazing experience! Highly recommend for this hotel. Value for money choice
Verified traveler
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

The best hotel in Astana and now my favorite. Definitely will come back.
Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

Hotel and staff were amazing--they made us feel welcome from the minute we arrived and did everything in their power to make our stay enjoyable and memorable. Food choices in the hotel were excellent, the only drawback is the location. It is far away from anything and a car is definitely needed to venture out.
Number of reviews per page
20
40