Cocoa Boutique Hotel

Hotels
7.4
/10
Pleasant
34 reviews

What Guests Say About Their Stay

Abdi

10.0
/ 10
Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.

Jason

10.0
/ 10
This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.

Thomas

10.0
/ 10
If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
In the Area
See Map
Mount Kenya Road off links Road, Nyali, Ziwa La Ng'Ombe, Nyali, Mombasa, Kenya, 34340

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Cocoa Boutique Hotel is located in area / city Ziwa La Ng'ombe. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cocoa Boutique Hotel

Mount Kenya Road off links Road, Nyali, Ziwa La Ng'Ombe, Nyali, Mombasa, Kenya, 34340
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Lobby Cocoa Boutique Hotel
Lobby 2 Cocoa Boutique Hotel

Discover More About Cocoa Boutique Hotel

General


Near Nyali Beach

Location


When you stay at Cocoa Boutique Hotel in Mombasa, you'll be on the beach, just steps from Nyali Beach and 15 minutes by foot from Wild Waters. This beach hotel is 24.5 mi (39.5 km) from Diani Beach and 1.3 mi (2.1 km) from Mamba Village.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Nyali Beach - 0.6 km / 0.4 mi
Wild Waters - 1.2 km / 0.8 mi
Mamba Village - 1.6 km / 1 mi
City Mall - 2.4 km / 1.5 mi
Haller Park - 2.5 km / 1.5 mi
Mombasa Marine National Park - 3.9 km / 2.4 mi
Bamburi Beach - 5.9 km / 3.7 mi
Mombasa Go-Kart - 7.1 km / 4.4 mi
Colobus Conservation - 7.8 km / 4.8 mi
Mombasa Island - 8.8 km / 5.5 mi
Jain Temple - 8.9 km / 5.6 mi
Sikh Temple - 9 km / 5.6 mi
Shree Cutch Satsang Swaminarayan Temple - 9.2 km / 5.7 mi
Holy Ghost Cathedral - 9.3 km / 5.8 mi
Two Tusks - 9.8 km / 6.1 mi

The nearest airports are:
Mombasa (MBA-Moi Intl.) - 15.4 km / 9.6 mi
Vipingo (VPG) - 24.6 km / 15.3 mi
Ukunda (UKA) - 41.1 km / 25.5 mi

The preferred airport for Cocoa Boutique Hotel is Mombasa (MBA-Moi Intl.).

Facilities


Take advantage of recreation opportunities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Cocoa Boutique Hotel

Swimming Pool Cocoa Boutique Hotel
Swimming Pool
Entertainment Facility Cocoa Boutique Hotel
Entertainment Facility
Functional Hall Cocoa Boutique Hotel
Functional Hall
Common Space Cocoa Boutique Hotel
Common Space
Lobby Cocoa Boutique Hotel
Lobby

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Garden
  • Barbecue
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business center

Public Facilities

  • Safety deposit box
  • Coffee shop

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cocoa Boutique Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 10:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Cashless transactions are available, No elevators
  • Airport shuttle fee: USD 20.00 per person (one-way)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - 00:00 - to 10:00
Available rooms at Cocoa Boutique Hotel
18
Number of floors in Cocoa Boutique Hotel
5
Another facilities in Cocoa Boutique Hotel
TV lounge, Spa, Outdoor pool, Garden, Barbecue

Frequently asked question in Cocoa Boutique Hotel

What are available facilities at Cocoa Boutique Hotel?
There are top facilites at Cocoa Boutique Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cocoa Boutique Hotel?
The standard check-in time at Cocoa Boutique Hotel is starting from 12:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Cocoa Boutique Hotel?
Cocoa Boutique Hotel is a 4.5-star hotel.
How many floors does Cocoa Boutique Hotel have?
Cocoa Boutique Hotel has 5 floors.
How many rooms are available at Cocoa Boutique Hotel?
Cocoa Boutique Hotel has 18 rooms in total.
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More Reviews from Other Guests in Cocoa Boutique Hotel

7.4
Pleasant
From 34 reviews
Cleanliness

7.4

Room Comfort

8.4

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Cocoa Boutique Hotel

Number of reviews per page
20
40
Top reviews
Niklas
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

skip it, nothing is working, worst experience ever no one helped paid money and left
Shumbelay
icon-with Children
with Children
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.
Read More
Sajid
icon-Family
Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.
Read More
Kadar
icon-with Partner
with Partner
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
Gavin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.
Read More
Frankie
icon-Leisure
Leisure
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.
YE
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.
Joanne
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

OK
Abdi
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.
Read More
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
Read More
rosemary
8.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

One of my favorite spots in Mombasa.
Freddy
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.
Sho
icon-Friends and Family with Children
Friends and Family with Children
2.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Nothing unique, looks run down, online pictures don’t show the wear and tear.
Lars
8.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Great boutique hotel but could use a bit of renovation.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Great Hotel, specious rooms and common areas, lobby is inviting, service minded staff, very helpful, great pool, and lawn area,balcony at my room was amazing and was used much. great bathroom and i can't find any negative to write here. i would go there again any time.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Great Hotel, High under the roof, amazing view and specious rooms and public areas was great. The pool area and sunbeds was also great. Was right on the beach. lawn area was well maintained. the room had a great balcony that was a pleasure to use. Would recommend this Hotel highly. would love going back to this hotel.
Alexey
icon-Leisure
Leisure
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The room with see view is really great. I’d recommend it to my friends
Lars
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

There are a lot of choices in Nyali (location of hotel) but this is the second time I returned to Sun Africa. This is a boutique hotel with tons of character. The rooms are impressive and unique. Staff is very friendly and the hotel is clean. So whether you are on business or vacation--this hotel is an excellent choice.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Cocoa Boutique Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 34 reviews
Cleanliness

7.4

Room Comfort

8.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cocoa Boutique Hotel

Number of reviews per page
20
40
Top reviews
Niklas
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

skip it, nothing is working, worst experience ever no one helped paid money and left
Shumbelay
icon-with Children
with Children
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.
Read More
Sajid
icon-Family
Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.
Read More
Kadar
icon-with Partner
with Partner
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.
Gavin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the lovely fountains without water, everything dusty, towels with holes, etc. Lack of cleanliness / clearing food causes flies in the dining area. It's a real shame because this is a gem of a place. The owners need to give it the love that their staff do.
Read More
Frankie
icon-Leisure
Leisure
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The staff was excellent. I felt the price for the place was high in comparison to some other places in Mombasa. The room was smaller than expected. I enjoyed the pool, and food was good.
YE
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

All the facilities are old and lack of maintenance. Dining choice is very basic and many flies in the dining area. Overpriced compared with its condition.
Joanne
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

OK
Abdi
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Incredibly pleasant and helpful staff. Great location with incredible views. Ability to take stroll along early mornings or evenings. Indian Ocean few feets away, so calming and constantly at your service providing the perfect cool down. Beautifully maintained public pool for your use.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

This is an older property, so there are some things that are not perfect. I would stay here again with no hesitation and actually would prefer this over a fancy hotel any day because I like the peace and quiet. We stayed Sunday, Monday and Tuesday nights. There was no crowd and no loud music. Again, perfect for me. The entire area was clean and safe. Parking was secure. The place is well off the main roads, so there is zero noise from traffic and the only foot traffic is on the beach. Very safe. This hotel is pretty far away from the other hotels, so the beach area was always quiet. The people who sell things are all around the other hotels. Walking distance if you want to see it, but we didnt have to deal with them non-stop, so we were able to relax. A/c was good, but we left the windows open and were very comfortable day and night (Early March). Maybe it was just the time of year, but we didnt see 1 mosquito. No screens on the windows and our bed didnt have a mosquito net....but we didnt need them either. We were on the top floor, beach side. Wifi was enough to check email, but not good enough for social media or streaming. Buy a mobile data package if you need it. SafariCom worked well for us. The hotel food was good and the staff was great. Zero complaints. Roberto's Italian restaurant is a must and is only a couple minutes away by car.
Read More
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

If you appreciate nonstop ocean views, clean/air conditioned rooms, helpful/gracious/professional staff, great food and a nice ocean breeze…you will love this resort. There was a view of the Indian Ocean from every step I took on the property (including both rooms I had) other than the wash room and the elevator. There are open sitting rooms and balconies on each floor that offer comfortable seating and more views of the Indian Ocean. If you require more…you can sit in the lobby, on the patio or at shaded tables on the lawn. The exchange between the ocean and the resort is so engaging and uninterrupted, I completely forgot the busy/noisy streets of Mombasa were a couple of hundred meters away. I came for a week and stayed two. The staff is: friendly, courteous and professional. The management is: available, interested, engaged and helpful without being intrusive. I could not have asked for more.
Read More
rosemary
8.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

One of my favorite spots in Mombasa.
Freddy
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

The view to the beach is the only thing nice about this place. Bathroom was dirty nothing modern towels dirty walls dirty. Flies all over during breakfast. Only stayed cause all other places were booked.
Sho
icon-Friends and Family with Children
Friends and Family with Children
2.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Nothing unique, looks run down, online pictures don’t show the wear and tear.
Lars
8.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Great boutique hotel but could use a bit of renovation.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Great Hotel, specious rooms and common areas, lobby is inviting, service minded staff, very helpful, great pool, and lawn area,balcony at my room was amazing and was used much. great bathroom and i can't find any negative to write here. i would go there again any time.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Great Hotel, High under the roof, amazing view and specious rooms and public areas was great. The pool area and sunbeds was also great. Was right on the beach. lawn area was well maintained. the room had a great balcony that was a pleasure to use. Would recommend this Hotel highly. would love going back to this hotel.
Alexey
icon-Leisure
Leisure
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The room with see view is really great. I’d recommend it to my friends
Lars
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

There are a lot of choices in Nyali (location of hotel) but this is the second time I returned to Sun Africa. This is a boutique hotel with tons of character. The rooms are impressive and unique. Staff is very friendly and the hotel is clean. So whether you are on business or vacation--this hotel is an excellent choice.
Number of reviews per page
20
40