Grand Royal Swiss Hotel

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7.8
/10
Pleasant
18 reviews

What Guests Say About Their Stay

jeffrey

10.0
/ 10
This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.

Valerie

10.0
/ 10
Lovely place, friendly staff, and the food especially the fish was amazing.

Andrew

10.0
/ 10
They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
In the Area
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Vihiga Road, Kisumu North, Kisumu West, Kisumu, Kenya, 894-40100

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Royal Swiss Hotel is a good choice when you are visiting Kisumu North. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Royal Swiss Hotel

Vihiga Road, Kisumu North, Kisumu West, Kisumu, Kenya, 894-40100
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Lobby Grand Royal Swiss Hotel
Lobby 2 Grand Royal Swiss Hotel

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General
In Kisumu

Location
With a stay at Grand Royal Swiss Hotel in Kisumu, you'll be within a 15-minute drive of Kisumu Clock Tower and Kisimu museum. This hotel is 7.2 mi (11.5 km) from Masai Craft Market and 7.4 mi (11.9 km) from The West End Shopping Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kisimu museum - 10.7 km / 6.6 mi
Kisumu Clock Tower - 10.9 km / 6.8 mi
Masai Craft Market - 11.5 km / 7.2 mi
The West End Shopping Mall - 11.9 km / 7.4 mi
Lake Victoria - 12.1 km / 7.5 mi
Dunga Bay - 13.4 km / 8.3 mi
Maragoli Hills - 13.9 km / 8.6 mi
Kisumu Impala Sanctuary - 14.9 km / 9.2 mi
Hippo Point - 15 km / 9.3 mi
Kit-Mikayi - 34.2 km / 21.3 mi
Muliro Gardens - 42.3 km / 26.3 mi
Bukhungu Stadium - 43.5 km / 27 mi
Masinde Muliro University of Science and Technology - 43.8 km / 27.2 mi

The nearest airports are:
Kisumu (KIS) - 10.5 km / 6.5 mi
Kakamega (GGM) - 45 km / 28 mi

Facilities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Flavours Restaurant, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms
Make yourself at home in one of the 125 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Grand Royal Swiss Hotel

Entertainment Facility Grand Royal Swiss Hotel
Entertainment Facility
Functional Hall Grand Royal Swiss Hotel
Functional Hall
Common Space Grand Royal Swiss Hotel
Common Space
Lobby Grand Royal Swiss Hotel
Lobby
Exterior Grand Royal Swiss Hotel
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Spa

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Poolside bar
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Royal Swiss Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 10:00
Available rooms at Grand Royal Swiss Hotel
125
Number of floors in Grand Royal Swiss Hotel
4
Another facilities in Grand Royal Swiss Hotel
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Grand Royal Swiss Hotel

What are available facilities at Grand Royal Swiss Hotel?
There are top facilites at Grand Royal Swiss Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Royal Swiss Hotel?
The standard check-in time at Grand Royal Swiss Hotel is starting from 14:00 - 19:00 while the latest check-out time is at Before 10:00
What is the star rating of Grand Royal Swiss Hotel?
Grand Royal Swiss Hotel is a 4.0-star hotel.
How many floors does Grand Royal Swiss Hotel have?
Grand Royal Swiss Hotel has 4 floors.
How many rooms are available at Grand Royal Swiss Hotel?
Grand Royal Swiss Hotel has 125 rooms in total.
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More Reviews from Other Guests in Grand Royal Swiss Hotel

7.8
Pleasant
From 18 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Grand Royal Swiss Hotel

Number of reviews per page
20
40
Top reviews
jeffrey
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Valerie
icon-Business
Business
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Lovely place, friendly staff, and the food especially the fish was amazing.
Edgar
icon-with Partner
with Partner
4.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Valerie
icon-Leisure
Leisure
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Great value for your money and very serene
Daniel
icon-Business
Business
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Amazing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Great staff and facilities - location a bit far from Kisumu but peaceful.
Lutta
2.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Overall comfortable. Our meeting was facilitated very well.
Andrew
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

GREAT TRIP
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Alex
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

I lost a smart phone, a power bank and international socket adapter
Mark
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

The Grand Swiss Hotel is a taste of luxury at a good price.
Andrew
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Royal Swiss Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 18 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Royal Swiss Hotel

Number of reviews per page
20
40
Top reviews
jeffrey
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Valerie
icon-Business
Business
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Lovely place, friendly staff, and the food especially the fish was amazing.
Edgar
icon-with Partner
with Partner
4.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Valerie
icon-Leisure
Leisure
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Great value for your money and very serene
Daniel
icon-Business
Business
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

Amazing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Great staff and facilities - location a bit far from Kisumu but peaceful.
Lutta
2.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Overall comfortable. Our meeting was facilitated very well.
Andrew
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

GREAT TRIP
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Alex
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

I lost a smart phone, a power bank and international socket adapter
Mark
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

The Grand Swiss Hotel is a taste of luxury at a good price.
Andrew
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
You’ve read all the top reviews.
Number of reviews per page
20
40