Sarova Imperial Hotel, Kisumu

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9.0
/10
Exceptional
56 reviews

What Guests Say About Their Stay

M-KOPA

10.0
/ 10
Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!

Joseph

10.0
/ 10
As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course

Micah

10.0
/ 10
Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
In the Area
See Map
Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sarova Imperial Hotel, Kisumu is located in area / city Market Milimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sarova Imperial Hotel, Kisumu

Achieng' Oneko Road, Market Milimani, Kisumu Central, Kisumu, Kenya, 40100
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Lobby Sarova Imperial Hotel, Kisumu
Lobby 2 Sarova Imperial Hotel, Kisumu

Discover More About Sarova Imperial Hotel, Kisumu

General


Near Kisumu Clock Tower

Location


With a stay at Sarova Imperial Hotel, Kisumu in Kisumu, you'll be within a 10-minute walk of Kisumu Clock Tower and The West End Shopping Mall. This hotel is 0.7 mi (1.1 km) from Masai Craft Market and 0.7 mi (1.1 km) from Kisumu Impala Sanctuary.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kisumu Clock Tower - 0.4 km / 0.3 mi
The West End Shopping Mall - 0.6 km / 0.4 mi
Masai Craft Market - 1 km / 0.6 mi
Kisumu Impala Sanctuary - 1.1 km / 0.7 mi
Kisimu museum - 1.9 km / 1.2 mi
Dunga Bay - 2.1 km / 1.3 mi
Hippo Point - 3.7 km / 2.3 mi
Maragoli Hills - 23.7 km / 14.7 mi
Kit-Mikayi - 29.3 km / 18.2 mi
Muliro Gardens - 50.9 km / 31.6 mi

The nearest airports are:
Kisumu (KIS) - 4.9 km / 3 mi
Kakamega (GGM) - 53.2 km / 33.1 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 95 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Sarova Imperial Hotel, Kisumu

Fitness Center Sarova Imperial Hotel, Kisumu
Fitness Center
Functional Hall Sarova Imperial Hotel, Kisumu
Functional Hall
Common Space Sarova Imperial Hotel, Kisumu
Common Space
Lobby Sarova Imperial Hotel, Kisumu
Lobby
Exterior Sarova Imperial Hotel, Kisumu
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Parking

Business Facilities

  • Business facilities
  • Business facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sarova Imperial Hotel, Kisumu

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 10:00
Available rooms at Sarova Imperial Hotel, Kisumu
95
Number of floors in Sarova Imperial Hotel, Kisumu
7
Another facilities in Sarova Imperial Hotel, Kisumu
Smoke-free area, Safety deposit box, Coffee shop, Laundry service, Luggage storage

Frequently asked question in Sarova Imperial Hotel, Kisumu

What are available facilities at Sarova Imperial Hotel, Kisumu?
There are top facilites at Sarova Imperial Hotel, Kisumu such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sarova Imperial Hotel, Kisumu?
The standard check-in time at Sarova Imperial Hotel, Kisumu is starting from From 12:00 while the latest check-out time is at Before 10:00
What is the star rating of Sarova Imperial Hotel, Kisumu?
Sarova Imperial Hotel, Kisumu is a 3.0-star hotel.
How many floors does Sarova Imperial Hotel, Kisumu have?
Sarova Imperial Hotel, Kisumu has 7 floors.
How many rooms are available at Sarova Imperial Hotel, Kisumu?
Sarova Imperial Hotel, Kisumu has 95 rooms in total.
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More Reviews from Other Guests in Sarova Imperial Hotel, Kisumu

9.0
Exceptional
From 56 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sarova Imperial Hotel, Kisumu

Number of reviews per page
20
40
Top reviews
Kanji
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean and helpful
Tadeo Mwaura
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was too hot. AC did not seem to work.
M-KOPA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Read More
Patricia
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great team
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Micah
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Annette
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Daniel Jonathan
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Really comfortable stay
Italo
icon-Business
Business
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Steven
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Patricia
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great hotel! Professional and welcoming team.
Anne-Marie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Read More
Frankline
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
michael
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Kisemei
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

N/A
WILLIAM
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The team members are what makes a stay here very enjoyable.
kristen
icon-Business
Business
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Davion
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great food, great staff, and all around great vibes.
Annette
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Read More
Pawel
icon-
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Number of reviews per page
20
40

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Lobby 4 Sarova Imperial Hotel, Kisumu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 56 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sarova Imperial Hotel, Kisumu

Number of reviews per page
20
40
Top reviews
Kanji
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean and helpful
Tadeo Mwaura
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was too hot. AC did not seem to work.
M-KOPA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Read More
Patricia
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great team
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Micah
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Annette
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Daniel Jonathan
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Really comfortable stay
Italo
icon-Business
Business
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Steven
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Patricia
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great hotel! Professional and welcoming team.
Anne-Marie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Read More
Frankline
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
michael
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Kisemei
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

N/A
WILLIAM
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The team members are what makes a stay here very enjoyable.
kristen
icon-Business
Business
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Davion
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great food, great staff, and all around great vibes.
Annette
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Read More
Pawel
icon-
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Number of reviews per page
20
40