Don Chan Palace Hotel & Convention

Hotels
7.8
/10
Pleasant
165 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Very good hotel and the staff very good I will refer other guest to the hotel

Koby

10.0
/ 10
The are big, the breakfast Is good, the location close to the makong River

Mingjie

10.0
/ 10
It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
In the Area
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Unit 6, Piawat Village, Laos, Sisattanak, Vientiane Prefecture, Laos, 0104

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Don Chan Palace Hotel & Convention is a hotel is located at Sisattanak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Don Chan Palace Hotel & Convention

Unit 6, Piawat Village, Laos, Sisattanak, Vientiane Prefecture, Laos, 0104
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Lobby 2 Don Chan Palace Hotel & Convention

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Location


Don Chan Palace Hotel & Convention is a hotel is located at Sisattanak.

About Don Chan Palace Hotel & Convention

Whether you are planning an event or other special occasions, Don Chan Palace Hotel & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Don Chan Palace Hotel & Convention.

Don Chan Palace Hotel & Convention is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Don Chan Palace Hotel & Convention will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Don Chan Palace Hotel & Convention is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Don Chan Palace Hotel & Convention provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Don Chan Palace Hotel & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Don Chan Palace Hotel & Convention is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Don Chan Palace Hotel & Convention exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Don Chan Palace Hotel & Convention.

All facilities in Don Chan Palace Hotel & Convention

Lobby Don Chan Palace Hotel & Convention
Lobby
Accommodation Services Don Chan Palace Hotel & Convention
Accommodation Services
Exterior Don Chan Palace Hotel & Convention
Exterior
Bedroom Don Chan Palace Hotel & Convention
Bedroom
In-room Bathroom Don Chan Palace Hotel & Convention
In-room Bathroom

Hotel Services

  • Concierge
  • Laundry service
  • Tours
  • 24-hour Receptionist
  • Luggage storage
  • Porter
  • Newspaper in lobby
  • Multilingual staff
  • Wedding service
  • Express check-in
  • Express check-out
  • Welcoming drinks
  • Early Check-in
  • Late Check-out
  • Money changer
  • Doorman
  • 24-hour security
  • Bellhop
  • Newspaper

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Show cooking restaurant
  • Restaurant with AC
  • Cafe
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • A la carte lunch
  • A la carte dinner

Things to Do

  • Massage
  • Hot tub
  • Fitness center
  • Steam room
  • Spa
  • Outdoor pool
  • Garden
  • Sauna
  • Hot tub
  • Karaoke

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Elevator
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Late check-out
  • Early check-in

General

  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Ballroom
  • Banquet
  • Swimming pool

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Projector
  • Business facilities

Transportation

  • Shopping center shuttle
  • Area shuttle with surcharge
  • Area shuttle
  • Secure parking

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment

Connectivity

  • LAN Internet
  • WiFi in public area (surcharge)

Shuttle Service

  • Airport transfer

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Don Chan Palace Hotel & Convention

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Don Chan Palace Hotel & Convention
215
Number of floors in Don Chan Palace Hotel & Convention
14
Another facilities in Don Chan Palace Hotel & Convention
Concierge, Laundry service, Tours, 24-hour Receptionist, Luggage storage

Frequently asked question in Don Chan Palace Hotel & Convention

What are available facilities at Don Chan Palace Hotel & Convention?
There are top facilites at Don Chan Palace Hotel & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Don Chan Palace Hotel & Convention?
The standard check-in time at Don Chan Palace Hotel & Convention is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Don Chan Palace Hotel & Convention provide breakfast?
Yes, Don Chan Palace Hotel & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Don Chan Palace Hotel & Convention?
Don Chan Palace Hotel & Convention is a 5.0-star hotel.
How many floors does Don Chan Palace Hotel & Convention have?
Don Chan Palace Hotel & Convention has 14 floors.
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More Reviews from Other Guests in Don Chan Palace Hotel & Convention

7.8
Pleasant
From 145 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

5.8

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Don Chan Palace Hotel & Convention

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Very good hotel and the staff very good I will refer other guest to the hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

It was a very nice experienced for our first stay in a nice hotel in Laos.
Verified traveler
8.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

the staff were great and helpful and the property is in an excellent location.
DOREEN CHIN YEE
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Satisfied with 24h open space gym
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
Read More
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
victor
icon-with Partner
with Partner
4.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.
Read More
Koby
10.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

The are big, the breakfast Is good, the location close to the makong River
Michael
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.
Mingjie
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
Verified traveler
8.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Hotel in good location. Good view of Mekong river and city. Quiet area. The service and staff were excellent. Food good. Honestly a little disappointed in the condition of room for a 5 star hotel. Carpet looked dirty. Had stains. Bathroom tile around tub had a little mold. Bed was hard. Furniture old. Maybe we were given older room. There were a lot of high end cars parked in front. Even a rolls royce.
Read More
Ron
8.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Hotel satisfactory: not centrally located and despite characteristics of the hotel on various reviews, the hotel would be best described as a 3 and half star. The only thing going for the hotel is the excellent staff. The restaurant menu was presented as three separate menus.... poor!..... should be pulled together as one menu... with headings as APPETISERS, MAINS (Laotian, Thai, Chinese, Western etc), DESSERTS Breakfast food range extensive but of average quality. Strange that airport transfer to hotel was $10, yet complimentary back to the airport.
Read More
Steven
icon-Family
Family
8.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

Its was nice present stayed, the property close to night market and restaurants along Mekong river. many selection of foods and breakfast, awesome service, excepted the bed little hard.
Olaf
icon-with Partner
with Partner
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

The staffs are very friendly and helpful. But the hotel facility is a bit old. Location is a bit far from city central. Breakfast quality is very basic. A great service from the staff is the most memorable factor from this hotel.
Nik
8.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .
michael
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

I've stayed in a hundred hotels in the past year or so and this was the absolute BEST. And the cost was very low for what I considered a 5 star hotel in every way.
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Yes we had a good stayed in this hotel everything was ok for us.
Victoria
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Stayed for 3 nights and enjoyed my time. Staff are extremely friendly and have good customer services. Shuttle bus to CBD as well as the airport are free and absolutely adding value. Building is getting a bit old but room is spacious. Good value for money.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Don Chan Palace Hotel & Convention

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 145 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

5.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Don Chan Palace Hotel & Convention

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Very good hotel and the staff very good I will refer other guest to the hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

It was a very nice experienced for our first stay in a nice hotel in Laos.
Verified traveler
8.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

the staff were great and helpful and the property is in an excellent location.
DOREEN CHIN YEE
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Satisfied with 24h open space gym
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
Read More
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Derek
icon-with Partner
with Partner
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
victor
icon-with Partner
with Partner
4.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.
Read More
Koby
10.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

The are big, the breakfast Is good, the location close to the makong River
Michael
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.
Mingjie
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
Verified traveler
8.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Hotel in good location. Good view of Mekong river and city. Quiet area. The service and staff were excellent. Food good. Honestly a little disappointed in the condition of room for a 5 star hotel. Carpet looked dirty. Had stains. Bathroom tile around tub had a little mold. Bed was hard. Furniture old. Maybe we were given older room. There were a lot of high end cars parked in front. Even a rolls royce.
Read More
Ron
8.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Hotel satisfactory: not centrally located and despite characteristics of the hotel on various reviews, the hotel would be best described as a 3 and half star. The only thing going for the hotel is the excellent staff. The restaurant menu was presented as three separate menus.... poor!..... should be pulled together as one menu... with headings as APPETISERS, MAINS (Laotian, Thai, Chinese, Western etc), DESSERTS Breakfast food range extensive but of average quality. Strange that airport transfer to hotel was $10, yet complimentary back to the airport.
Read More
Steven
icon-Family
Family
8.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

Its was nice present stayed, the property close to night market and restaurants along Mekong river. many selection of foods and breakfast, awesome service, excepted the bed little hard.
Olaf
icon-with Partner
with Partner
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

The staffs are very friendly and helpful. But the hotel facility is a bit old. Location is a bit far from city central. Breakfast quality is very basic. A great service from the staff is the most memorable factor from this hotel.
Nik
8.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .
michael
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

I've stayed in a hundred hotels in the past year or so and this was the absolute BEST. And the cost was very low for what I considered a 5 star hotel in every way.
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Yes we had a good stayed in this hotel everything was ok for us.
Victoria
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Stayed for 3 nights and enjoyed my time. Staff are extremely friendly and have good customer services. Shuttle bus to CBD as well as the airport are free and absolutely adding value. Building is getting a bit old but room is spacious. Good value for money.
Number of reviews per page
20
40