What do past guests say about The Elephant Crossing Hotel?

The Elephant Crossing Hotel is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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The Elephant Crossing Hotel

Name: The Elephant Crossing Hotel
Address: Ban Viengkeo, Vangvieng, Vientiane Province, Laos, 06000, Ban Viengkeo, Vientiane Province, 06000, Laos
Rating: 7.6

Hotels

7.6

/10

Pleasant

107 reviews

What Guests Say About Their Stay

Noppadol P.

9.4

/ 10

beautiful views front of the room and good service. staff is very nice and good communication and good service. hotels was good location and near Central city. I really like it and I will come back here again ❤️

Pitta J.

9.3

/ 10

The room is very good, adding more variety of food. It is very good.

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Wilasinee K.

9.1

/ 10

The staff is very friendly and helpful. The mountain and river view are breathtaking.

natwarat b.

9.1

/ 10

Stay in suite Spacious room with 2 double beds. There are even irons. Very nice view of the river. Breakfast on the river. Very good morning. Breakfast is included in the price.

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Kongkan W.

10.0

/ 10

Very nice view, rooms are clean, staff is ok.

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In the Area

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Ban Viengkeo, Vangvieng, Vientiane Province, Laos, 06000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Near Wat Si Souman

Available Room Types in The Elephant Crossing Hotel

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What's around The Elephant Crossing Hotel

Ban Viengkeo, Vangvieng, Vientiane Province, Laos, 06000

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General

Near Wat Si Souman

Location

Located in Vang Vieng, The Elephant Crossing Hotel is in the mountains, a 3-minute drive from Tham Chang Cave and 8 minutes from Wat Si Souman. This hotel is 2.7 mi (4.4 km) from Pha Ngern Viewpoint and 4.1 mi (6.6 km) from Blue Lagoon.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Wat Si Souman - 1.2 km / 0.8 mi
Tham Chang Cave - 1.7 km / 1.1 mi
Pha Ngern Viewpoint - 4.5 km / 2.8 mi
Blue Lagoon - 6.6 km / 4.1 mi
Tham Poukham Cave - 8 km / 5 mi
Nam Xay Viewpoint - 8.6 km / 5.3 mi
Kaeng Nyui Waterfall - 10.4 km / 6.5 mi
Elephant Cave - 16.1 km / 10 mi
Nam Ngum Reservoir - 29.1 km / 18.1 mi

The nearest major airport is Wattay Intl. Airport (VTE) - 125.3 km / 77.9 mi

Facilities

Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Dining

For lunch or dinner, stop by Sala Phadaeng, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 31 individually decorated guestrooms, featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.

All facilities in The Elephant Crossing Hotel

Common Space

Lobby

Exterior

Others

Things to Do

Garden
Library
Barbecue

General

Smoking area
Parking
Terrace

Hotel Services

24-hour Receptionist
Concierge

Transportation

Storage

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Accessible parking

Public Facilities

Safety deposit box

Sports and Recreations

Horse riding

Accommodation Policy & General Information in The Elephant Crossing Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:30

Fee for buffet breakfast: approximately USD 10 per person
Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Elephant Crossing Hotel	31
Another facilities in The Elephant Crossing Hotel	Garden, Library, Barbecue, Smoking area, Terrace

Frequently asked question in The Elephant Crossing Hotel

What are available facilities at The Elephant Crossing Hotel?

There are top facilites at The Elephant Crossing Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Elephant Crossing Hotel?

The standard check-in time at The Elephant Crossing Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:30

Does The Elephant Crossing Hotel provide breakfast?

Yes, The Elephant Crossing Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Elephant Crossing Hotel?

The Elephant Crossing Hotel is a 3.5-star hotel.

How many rooms are available at The Elephant Crossing Hotel?

The Elephant Crossing Hotel has 31 rooms in total.

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More Reviews from Other Guests in The Elephant Crossing Hotel

Overall Ratings & Reviews The Elephant Crossing Hotel

Traveloka (33)

Other sources (74)

7.4

Pleasant

From 74 reviews

Cleanliness

7.2

Room Comfort

7.4

Location

10.0

Service and Facilites

7.6

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Traveler Reviews The Elephant Crossing Hotel

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Top reviews

David

2.0

/10

Reviewed 322 week(s) ago

Hotels.com verified review

Unfortunately, I can't review this hotel. We arrived and they were rebuilding beside and in front of the hotel. There was no parking as advertised. None of this is advertised obviously. After complaining, I was sent to their sister hotel, The Silver Naga, which was very nice. It is a shame hotels do things like this and not advise people.

Craig

2.0

/10

Reviewed 335 week(s) ago

Hotels.com verified review

Simply terrible. Nothing like suggested on the website. I left and stayed elsewhere!

Verified traveler

10.0

/10

Reviewed 341 week(s) ago

Expedia Group verified review

great location near all the important spots, nice and helpful staff

Verified traveler

Leisure

6.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

Beautiful scenery. Kind of run down building. Very friendly staff. I want to be light hearted about this hotel because staff is very nice and has a good ambiance but this is just not for me due to construction, the quality of the rooms. I only went out on the balcony once due to what looked like a flurry of misquotes rushing in (yet they didn’t bite). I don’t really like to smells; not sure if it’s natural or chemical but bathroom and stairs area is really pungent. Keep in mind no elevator; after a late night drinking I had a hard time getting to my room. I’m not sure if the construction is building related but if it is they should have spent the money on renovations in my opinion. If you are a more tolerant to run down hotels then this place is good.

Marcia

6.0

/10

Reviewed 406 week(s) ago

Hotels.com verified review

While the room had amazing views of the river, it was very small and had pretty much zero storage. The bathroom was dingy-looking and had a bit of an odour. The room only had one accessible plug (another one was by the light switch at the entrance but because of its height and location, wasn’t really usable) to plug in the kettle and personal electronics. The breakfast was decent and is served overlooking the river. We also had dinner here and it was inexpensive and good.

Verified traveler

8.0

/10

Reviewed 407 week(s) ago

Expedia Group verified review

Ants in the room

John

10.0

/10

Reviewed 414 week(s) ago

Hotels.com verified review

I stayed for three nights in room C-2, which had a balcony with an awesome view of the Nam Song River and the mountains. The room was small but sufficient for me as a solo traveler. I found the room to be clean, comfortable and quiet. The rooms probably could use a renovation and be updated, as a number of reviews for this hotel have noted, however, I found the rooms (I saw other rooms being cleaned or unoccupied with the doors open for airing) to be “rustic”. I especially liked the hardwood floors. Nice, friendly staff. Good buffet breakfast with eggs cooked to order. Great wifi in my room and at the hotel restaurant, which is located next to the river. You can walk to anywhere in town from this hotel. I would definitely stay at this hotel again.

Tony

8.0

/10

Reviewed 417 week(s) ago

Expedia Group verified review

The Elephant Crossing Hotel is in a great location on the banks of the Nam Song river. My room had a comfortable balcony that overlooked the river. The room was clean, WIFI connection strong and consistent. The daily breakfast buffet consisting of fruits, cereals, omelets and Asian cuisine was quite enjoyable and served in the dining area overlooking the river. The hotel staff was friendly and accommodating.

Jacek

2.0

/10

Reviewed 432 week(s) ago

Hotels.com verified review

Not sure if it was a Hotels.com glitch or mine - anyhow we booked 2 different hotels for the same night. When we showed up to check in to Elephant Crossing - they said we had a no show yesterday. Nothing they can do now. My girlfriend was sick and we asked them to try to help us, as this was an obvious error in booking. Nope. Bye bye.

Moira

10.0

/10

Reviewed 435 week(s) ago

Hotels.com verified review

I loved the “Elephant Crossing” when we stayed there 6/7 years ago. It had a stunning magical feeling. Although it’s different now, it still has a wonderful view of the amazing karsts and river. Unfortunately we had heavy rain so the karsts disappeared for part of our stay. Vang Vieng has changed the excessive backpacking era has gone however in its place there is adventure tourism and a lot more development which has destroyed the calm of the area near the river. The Elephant Crossing has most amenities as well as a stunning view. Breakfast was good, WiFi in our room was flacky but ok in reception area. They don’t have a pool but you can use the pool at their sister hotel “ The Silver Naga” for a small fee. We stayed at “The Silver Naga” for one night as the “Elephant Crossing” was full up, it is more expensive and except for the pool in my view not worth the extra.

Mingson

4.0

/10

Reviewed 447 week(s) ago

Hotels.com verified review

Check in was swift and receptionist was polite. There were strands of long blonde hair all over the bath towels, toilet and on beds. Toilet is extremely basic and stinks. The shower was good and hot water works fine, but you can smell the drainage in there. Beds are comfortable, but had ants crawling up. AC works great. Our river view room has a nice balcony overlooking the karst mountains and river, but part of the view is blocked by the restaurant. Restaurant is absolutely terrible. After checking in we went for a drink and no one was there (despite the nice view) but it was easy to understand why. The staff are just lazy. All of them just sat on the bar stools playing with their phones or youtubing or chatting with each other. The breakfast there was also disappointing. Food was cold. When we asked for omelettes (they had an egg station), the staff did not care to move. I had to walk all the way to the reception to tell the staff that we were being ignored. A manager returned later with the chef and it turned out that is how you start them working. Stayed for one night and decided to change hotel the following day. For that price, you can easily find something better. Avoid!

Jess

6.0

/10

Reviewed 467 week(s) ago

Expedia Group verified review

Good location, hotel staff are nice but one in particular wasn't helpful when I was having wifi problems. No swimming pool which was disappointing, but there is an option to pay and use one down the road. Food and drinks are cheap and really good. The room was clean, bathroom could be updated. Both nights we had to ask for bug spray because there is a gap where the balcony doors meet and bugs get in.

Emily

8.0

/10

Reviewed 469 week(s) ago

Hotels.com verified review

Very beautiful and nice, well kept hotel. Bed and linen were the comfiest I've had during 3 weeks in se asia in various hotels. You can use the pool at the hotel next door(silver naga) for a small fee, they have yoga next door too. Best of both worlds as Silver naga is much more expensive to stay at. Only negative would be the wifi- it was patchy and slow

Robert

10.0

/10

Reviewed 479 week(s) ago

Hotels.com verified review

Absolutely stunning river view from the balcony! Restaurant has good food at reasonable prices. Breakfast was great. Cooked to order eggs, good variety of fruit, many dishes in the buffet. Staff was very helpful.

Robert

10.0

/10

Reviewed 479 week(s) ago

Hotels.com verified review

The view of the river from the balcony on the upper floor rooms is absolutely amazing. You can spend hours just watching... especially the lanterns launched from the riverbank. Breakfasts are great. We really enjoyed our stay.

Ray

8.0

/10

Reviewed 482 week(s) ago

Expedia Group verified review

Good location; close to the vang vien city centre. Staff were helpful and put us on a different room on a different floor where construction work was less disruptive

Verified traveler

6.0

/10

Reviewed 487 week(s) ago

Expedia Group verified review

Great view, right by the river. Restaurant location is perfect but the quality not so good, in that there were dead flies in my vegetable dish. Good thing it was for lunch and I could see them. The breakfast was good and the staff kind. The bathroom had a smell and a fan that I could not turn off. I asked twice for the management to take care of it to no avail. Hence the low score. I think the same company manages the silver naga next door which is one star higher from its looks.

Dale

10.0

/10

Reviewed 488 week(s) ago

Hotels.com verified review

Do the ballon ride in the morning.

Verified traveler

6.0

/10

Reviewed 488 week(s) ago

Expedia Group verified review

Convenient location and the room is spacious. The staff was also patient in explaining the various activities in the town. I stayed at both Elephant Crossing and Silver Naga at Vang Vieng and felt that Elephant Crossing is a better option for accomodation

Sharyn

8.0

/10

Reviewed 490 week(s) ago

Hotels.com verified review

This hotel had the best views. It is worth a little extra for that alone. Get river view. It is lovely with a balcony with table and chairs.

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Disclaimer

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