Maison L'OCCITANE

Hotels
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7.9
/10
Pleasant
56 reviews

What Guests Say About Their Stay

R***n

9.1
/ 10
The hotel was amazing. Located in Lisboeta, so there was zipcity and other attractions in the building. The staff speaks English and is very helpful. You can bring L'occitane products provided in the room for free, and those were great products.

Fristica L.

10.0
/ 10
Very happy to be able to stay here, the room is spacious and faces Parisian very beautiful at night, the room smells very clean and want to stay here again. The hotel staff are very helpful.
See original

Pauline

10.0
/ 10
The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
In the Area
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LISBOETA MACAU, RUA DA PATINAGEM, Cotai, Macau, 999078

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Maison L'OCCITANE is located in area / city Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Maison L'OCCITANE

LISBOETA MACAU, RUA DA PATINAGEM, Cotai, Macau, 999078
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Lobby Maison L'OCCITANE
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Discover More About Maison L'OCCITANE

Discover Maison L'OCCITANE: Your Gateway to Luxury in Macau

Welcome to Maison L'OCCITANE, a sanctuary of elegance and tranquility nestled in the vibrant heart of Macau. This exquisite hotel offers an unparalleled experience, blending sophisticated comfort with the renowned L'OCCITANE en Provence philosophy of well-being. Whether you're seeking a romantic getaway, a rejuvenating escape, or a luxurious base for exploring the city, Maison L'OCCITANE promises an unforgettable stay. Room rates at Maison L'OCCITANE start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Maison L'OCCITANE Location

Maison L'OCCITANE is ideally situated in the bustling Cotai Strip, Macau. Located at LISBOETA MACAU, RUA DA PATINAGEM, Cotai, Macau SAR, 999078, it offers convenient access to the city's most captivating attractions and entertainment hubs. Just a short drive from the Macau International Airport, the hotel provides a seamless arrival experience. Its prime location places you within easy reach of world-class casinos, shopping destinations, and cultural landmarks, making it the perfect starting point for your Macanese adventure. The atmosphere here is one of sophisticated urban energy, yet the hotel itself provides a serene retreat from the city's vibrant pulse.

Maison L'OCCITANE Facilities & Services

Facilities for guests at Maison L'OCCITANE are designed to cater to every need, ensuring a comfortable and indulgent stay. * Enjoy a refreshing dip in the outdoor swimming pool, open daily from 8:00 AM to 8:00 PM. * Rejuvenate your senses at the on-site spa and wellness center, offering a range of treatments inspired by the natural ingredients of Provence. Spa services are available from 10:00 AM to 10:00 PM, with prices starting from MOP 500. * Stay active at the fully equipped fitness center, accessible 24/7 for your convenience. * Families will appreciate the dedicated children's play area, ensuring entertainment for younger guests. * Complimentary Wi-Fi is available throughout the property. * Secure and convenient free parking is provided for guests arriving by car. * A complimentary shuttle service operates regularly to key shopping malls and entertainment venues in the Cotai area.

Maison L'OCCITANE Room Types

The room types of Maison L'OCCITANE offer a diverse selection to suit every traveler's preference, each exuding an atmosphere of refined comfort and style. * **Deluxe Room:** Available with either a City View or Garden View. These rooms are non-smoking and feature a luxurious en-suite bathroom, some of which include a bathtub. * **Executive Suite:** Offering expansive living space and panoramic city views. These suites are non-smoking and come equipped with a separate living area and a well-appointed bathroom with a bathtub. * **Family Suite:** Designed for families traveling together, these spacious suites provide ample room and comfort. They are non-smoking and feature a bathtub in the en-suite bathroom. Maison L'OCCITANE is a pet-friendly hotel. For guests bringing their furry companions, a small additional cleaning fee of MOP 200 per pet, per stay, will apply. Please inform the hotel in advance if you plan to bring a pet.

Maison L'OCCITANE Dining & Restaurants

Savor exquisite culinary experiences at Maison L'OCCITANE's dining venues, where flavors and ambiance combine to create memorable meals. * **La Provence Restaurant:** Indulge in a delightful breakfast buffet featuring international and local delicacies. Operating hours are from 7:00 AM to 10:30 AM, with an estimated price of MOP 250 per person. * **Le Jardin Café:** Enjoy light snacks, pastries, and aromatic coffee throughout the day. Open from 11:00 AM to 7:00 PM, with prices for light bites starting around MOP 80. * **The Sunset Bar:** Unwind with expertly crafted cocktails and stunning views of the city skyline. Open from 5:00 PM to 1:00 AM, with signature cocktails priced around MOP 120.

Maison L'OCCITANE Nearby Attractions and Activities

Maison L'OCCITANE is perfectly positioned to explore the best of Macau. Here are some must-visit attractions and activities in the vicinity: * **The Venetian Macao:** A world-renowned integrated resort offering unparalleled shopping, dining, and entertainment, including gondola rides. * **City of Dreams:** Another iconic integrated resort featuring spectacular shows, diverse dining options, and high-end retail. * **Cotai Arena:** Catch live performances, concerts, and sporting events at this premier entertainment venue. * **Macau Tower Convention & Entertainment Centre:** Experience thrilling activities like bungee jumping and skywalk, or enjoy panoramic views of the Pearl River Delta. * **Taipa Village:** Wander through charming streets filled with traditional Portuguese architecture, local eateries, and unique boutiques. If you are looking for other activities around Maison L'OCCITANE, check out the best deals on Traveloka: Recommended activities in Macau!

How to Get to Maison L'OCCITANE from the Airport

Navigating your journey to Maison L'OCCITANE is straightforward, with several convenient options available. The airport transfer service of Maison L'OCCITANE ensures a smooth transition from your flight to your luxurious accommodation. Here's how to get to Maison L'OCCITANE: * **Hotel Private Airport Transfer:** For the utmost convenience, pre-book Maison L'OCCITANE's private airport transfer service. This service offers a seamless and comfortable journey directly to the hotel. Prices start from MOP 400. You can also explore airport transfer services on Traveloka for competitive rates. * **Taxi:** Metered taxis are readily available at the airport. The journey to Maison L'OCCITANE typically takes around 15-20 minutes, depending on traffic, and will cost approximately MOP 100-150. * **Ride-hailing Service:** You can also opt for a ride-hailing service, which offers a similar convenience and pricing to taxis. * **Airport Shuttle Bus:** Several public shuttle bus routes connect the airport to major hotels and areas in Cotai. Check the latest schedules and routes upon arrival for the most economical option.

Summary of Why You Should Choose to Stay at Maison L'OCCITANE

Maison L'OCCITANE stands out as an exceptional choice for your Macau stay, offering a harmonious blend of luxury, comfort, and well-being. * **Prime Location:** Situated in the heart of the vibrant Cotai Strip, providing easy access to entertainment, shopping, and dining. * **Luxurious Accommodations:** Experience elegantly appointed rooms and suites designed for ultimate relaxation. * **Exceptional Amenities:** Enjoy world-class facilities including a spa, fitness center, and swimming pool. * **Gastronomic Delights:** Savor diverse culinary offerings at the hotel's on-site restaurants and bars. * **Tranquil Ambiance:** Find a peaceful sanctuary amidst the excitement of Macau. Discover the unparalleled experience that awaits you at Maison L'OCCITANE. Check for <a href="https://www.traveloka.com/en-ph/hotel/macau/maison-loccitane-1000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

All facilities in Maison L'OCCITANE

Swimming Pool Maison L'OCCITANE
Swimming Pool
Entertainment Facility Maison L'OCCITANE
Entertainment Facility
Functional Hall Maison L'OCCITANE
Functional Hall
Common Space Maison L'OCCITANE
Common Space
Lobby Maison L'OCCITANE
Lobby

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Casino shuttle
  • Shopping center shuttle

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Parking
  • Safety deposit box
  • Elevator

Things to Do

  • Indoor pool
  • Shops

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Ferry terminal shuttle

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Maison L'OCCITANE

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Maison L'OCCITANE
164
Number of floors in Maison L'OCCITANE
2
Another facilities in Maison L'OCCITANE
Laundry service, Welcoming drinks, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Maison L'OCCITANE

What are available facilities at Maison L'OCCITANE?
There are top facilites at Maison L'OCCITANE such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Maison L'OCCITANE?
The standard check-in time at Maison L'OCCITANE is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Maison L'OCCITANE provide breakfast?
Yes, Maison L'OCCITANE provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Maison L'OCCITANE?
Maison L'OCCITANE is a 4.5-star hotel.
How many floors does Maison L'OCCITANE have?
Maison L'OCCITANE has 2 floors.
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More Reviews from Other Guests in Maison L'OCCITANE

Overall Ratings & Reviews Maison L'OCCITANE

Traveloka (5)
Other sources (51)
7.8
Pleasant
From 51 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Maison L'OCCITANE

Number of reviews per page
20
40
Top reviews
Chi Hang
4.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Low value for money
Pauline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
Marie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation. The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room. During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby. The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
Read More
Kaori
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

比較的新しいホテルなので、お部屋は清潔感があります。ただし水回りの設備の取り付けが斜めになっていたりと、詰めの甘さを感じる箇所がありました。 シャワーの水圧が弱い、清掃スタッフに英語が通じなかった、朝食のメニューが少ないなど、気になる点は多々ありますが、安く予約できればコスパは良いと思います。 カジノ併設でないので、直通のシャトルバスはありません。
YUTAKA
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

部屋のメンテナンスがしっかりと行われていました。
GieHea
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

깨끗한 객실과 직원들이 친절했고. 조식 또한 만족스러움
Ka Yan
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We stayed in the suite which is the largest room at the end of the floor but unfortunately besides for being large there is absolutely nothing going for it. 1. The toilet smelled like pee even after cleaning the next day (we stayed 2 nights), I suspect it’s the drains. 2. The water drained very very slowly in the shower. 3. Even though its a fairly new hotel, it’s already dated and kinda dirty. There were stains on the mini bar counter top, the door handle to the bedroom fell off and we had to pop it back in ourselves. 4. Mini bar was almost non existent, only provided English Breakfast Tea, Jasmine Tea and instant coffee. Most hotels provide a Nestle Cafe coffee pod machine now days, not this one, only crappy instant coffee. 5. The water temperature in the shower was almost non adjustable!! It stayed at the same temperature even when I turned the temperature to cold because I like to take cold showers and I wasn’t able to because it went right back to original temperature. It would also periodically spurt out cold water for seconds during the shower, this happened around 10 times. 6. Contact staff from the hotel is completely uneducated in hotel layouts. The original room I booked was a different room type, I always request via Hotel.com messaging for a room away from elevators due to noise, their staff replied me only to say it’ll be depending on availability at check in. Only to find out at check in that particular room type is situated across from the elevators.
Read More
RODRIGO
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

El personal no es empatico, servicio malo.
Beatriz Alejandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Really nice place,close to the Lisboa hotel too
Wing Yiu
icon-
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

可惜不是日式有暖板的坐廁, 否則會加分.
Cat
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

地方不清潔,沒有SHOWER GEL
MEI LIN PHYLLIS
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Overall is OK for this hotel and just the location and transport not so convienient.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

位置比較偏,前台的職員安排不妥當,當天下午4點到,說只有尾房,不然就要等2小時;然後問職員很多事情,比如說旁邊的餐廳在哪裡,都是說不知道,不清楚;很多都是新入職的感覺,服務有待改善
masaki
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

綺麗
siu to
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

早餐實在太不像樣,要俾錢的應該冇可能咁差。必須要大大提升早餐的質量,否則避孕嘅感覺好差。並且沒有配套。如果地方偏僻沒有酒店車可以到達,只能夠坐到附近的酒店步行去這一間酒店。大堂的裝飾亦都非常簡單,聖誕節的氣氛並不濃厚,和其他的酒店簡直冇得比,但係收費又並不便宜。
Lai Wan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

酒店仍很新,設施如健身室和賭場都未開放。餐廳美食又選擇少。交通又少又疏,出氹仔碼頭穿梭巴士要15:00後才開始,一小時一班,浪費旅客的時間。這地區如世外桃源,非常不方便,下次不會再來呀!
Yin-Chieh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

床很好睡,但特色不足。交通車能再早一點發車會更好。
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

新,乾淨,用品靚
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

葡京人周邊範圍真係荒蕪,唯一一架到果度嘅巴士35號班次少,差不多半個鐘先一班。酒店嘅shuttle又疏,由酒店去各口岸嘅班次唔準時,真係要改善。 酒店附近有嘅食肆都係酒店商場內嘅幾間食店,選擇唔多,最慘係7-11都無, 好彩嘅係我果層有飲品或小食自助售賣機,但唔係住果層的話,根本去唔到嘅.... 而且,其實而家Nespresso機都應該算係酒店標配啦,但咁大間酒店竟然都無,只有兩條雀巢3盒1咖啡,真係好失望。不過房間算乾淨企理。 唯一最讚賞嘅係,酒店職員好有禮貌,服務好好。 除咗body wash, shampoo/conditioner呢D係L'occitane產品, 真係無咩特別, 其實而家好多酒店都已經係用呢個牌子嘅用品, 所以無需為呢個牌子而去呢間酒店嘞
Read More
WING SING
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Sleep well, very comfortable ^_^
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Maison L'OCCITANE

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Maison L'OCCITANE

Traveloka (5)
Other sources (51)
7.8
Pleasant
From 51 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Maison L'OCCITANE

Number of reviews per page
20
40
Top reviews
Chi Hang
4.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Low value for money
Pauline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
Marie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation. The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room. During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby. The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
Read More
Kaori
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

比較的新しいホテルなので、お部屋は清潔感があります。ただし水回りの設備の取り付けが斜めになっていたりと、詰めの甘さを感じる箇所がありました。 シャワーの水圧が弱い、清掃スタッフに英語が通じなかった、朝食のメニューが少ないなど、気になる点は多々ありますが、安く予約できればコスパは良いと思います。 カジノ併設でないので、直通のシャトルバスはありません。
YUTAKA
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

部屋のメンテナンスがしっかりと行われていました。
GieHea
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

깨끗한 객실과 직원들이 친절했고. 조식 또한 만족스러움
Ka Yan
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We stayed in the suite which is the largest room at the end of the floor but unfortunately besides for being large there is absolutely nothing going for it. 1. The toilet smelled like pee even after cleaning the next day (we stayed 2 nights), I suspect it’s the drains. 2. The water drained very very slowly in the shower. 3. Even though its a fairly new hotel, it’s already dated and kinda dirty. There were stains on the mini bar counter top, the door handle to the bedroom fell off and we had to pop it back in ourselves. 4. Mini bar was almost non existent, only provided English Breakfast Tea, Jasmine Tea and instant coffee. Most hotels provide a Nestle Cafe coffee pod machine now days, not this one, only crappy instant coffee. 5. The water temperature in the shower was almost non adjustable!! It stayed at the same temperature even when I turned the temperature to cold because I like to take cold showers and I wasn’t able to because it went right back to original temperature. It would also periodically spurt out cold water for seconds during the shower, this happened around 10 times. 6. Contact staff from the hotel is completely uneducated in hotel layouts. The original room I booked was a different room type, I always request via Hotel.com messaging for a room away from elevators due to noise, their staff replied me only to say it’ll be depending on availability at check in. Only to find out at check in that particular room type is situated across from the elevators.
Read More
RODRIGO
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

El personal no es empatico, servicio malo.
Beatriz Alejandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Really nice place,close to the Lisboa hotel too
Wing Yiu
icon-
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

可惜不是日式有暖板的坐廁, 否則會加分.
Cat
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

地方不清潔,沒有SHOWER GEL
MEI LIN PHYLLIS
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Overall is OK for this hotel and just the location and transport not so convienient.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

位置比較偏,前台的職員安排不妥當,當天下午4點到,說只有尾房,不然就要等2小時;然後問職員很多事情,比如說旁邊的餐廳在哪裡,都是說不知道,不清楚;很多都是新入職的感覺,服務有待改善
masaki
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

綺麗
siu to
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

早餐實在太不像樣,要俾錢的應該冇可能咁差。必須要大大提升早餐的質量,否則避孕嘅感覺好差。並且沒有配套。如果地方偏僻沒有酒店車可以到達,只能夠坐到附近的酒店步行去這一間酒店。大堂的裝飾亦都非常簡單,聖誕節的氣氛並不濃厚,和其他的酒店簡直冇得比,但係收費又並不便宜。
Lai Wan
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Leisure with Partner
4.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

酒店仍很新,設施如健身室和賭場都未開放。餐廳美食又選擇少。交通又少又疏,出氹仔碼頭穿梭巴士要15:00後才開始,一小時一班,浪費旅客的時間。這地區如世外桃源,非常不方便,下次不會再來呀!
Yin-Chieh
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Leisure with Partner
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

床很好睡,但特色不足。交通車能再早一點發車會更好。
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

新,乾淨,用品靚
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

葡京人周邊範圍真係荒蕪,唯一一架到果度嘅巴士35號班次少,差不多半個鐘先一班。酒店嘅shuttle又疏,由酒店去各口岸嘅班次唔準時,真係要改善。 酒店附近有嘅食肆都係酒店商場內嘅幾間食店,選擇唔多,最慘係7-11都無, 好彩嘅係我果層有飲品或小食自助售賣機,但唔係住果層的話,根本去唔到嘅.... 而且,其實而家Nespresso機都應該算係酒店標配啦,但咁大間酒店竟然都無,只有兩條雀巢3盒1咖啡,真係好失望。不過房間算乾淨企理。 唯一最讚賞嘅係,酒店職員好有禮貌,服務好好。 除咗body wash, shampoo/conditioner呢D係L'occitane產品, 真係無咩特別, 其實而家好多酒店都已經係用呢個牌子嘅用品, 所以無需為呢個牌子而去呢間酒店嘞
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WING SING
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Sleep well, very comfortable ^_^
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