Does Citadines Prai Penang provide parking?

Yes, Citadines Prai Penang provides parking. Please confirm details directly with the hotel.

Does Citadines Prai Penang have a swimming pool?

Yes, a swimming pool is available at Citadines Prai Penang.

Does Citadines Prai Penang provide airport transfer?

Yes, Citadines Prai Penang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Citadines Prai Penang?

Citadines Prai Penang is well-known for its Room Comfort, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Citadines Prai Penang

Name: Citadines Prai Penang
Address: No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000, No G01, Menara Sentral, Jalan Juru Sentral,, Penang, 14000, Malaysia
Rating: 8.9

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Sustainable Hotel

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8.9

/10

Very Good

26 reviews

What Guests Say About Their Stay

M***d

9.7

/ 10

First love of this brand started from Citadines Sydney. Then followed by Georgetown and Prai. I love it the moment I step into the front door of this hotel. Very hospitality by the team and greeted with a smile from Mr. Mong and other hotel members. Free flow coffee 24 hours is love. Walking distance to foodies. Definitely will come back again

BURHAN A. B. R.

9.4

/ 10

It's my 4th time checking in here! Love it. This is my second home away from work and stress. All perfect! For sure I will come again. Staff were very friendly. Room very clean and complete facilities!

Nurul Ain 'Aqilah

10.0

/ 10

The best place to stay in penang. The room is spacious and the bed is comfy. Highly recommend for business travellers.

Ricardo

10.0

/ 10

10/10 for me everything’s is in there close for everything we need , the staff and the amenities of the property are awesome very recommended .

NURUL NADIA BINTI

10.0

/ 10

Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.

In the Area

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No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Sky Residence Prai Managed by The Ascott Limited Citadines Prai Penang is a hotel is located at Bukit Mertajam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Citadines Prai Penang

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What's around Citadines Prai Penang

No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000

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Discover More About Citadines Prai Penang

Discover Citadines Prai Penang: Your Gateway to Seberang Perai

Welcome to Citadines Prai Penang, a premier accommodation choice for travelers seeking comfort, convenience, and a touch of local charm in the vibrant state of Penang, Malaysia. Whether you're visiting for business or leisure, Citadines Prai Penang offers a welcoming atmosphere and a strategic location that makes exploring the best of Seberang Perai effortless. Experience a stay that blends modern amenities with warm Malaysian hospitality, ensuring your trip is both memorable and enjoyable.

Citadines Prai Penang Location

Citadines Prai Penang is ideally situated in the bustling Prai district of Seberang Perai, a key commercial and industrial hub on the mainland of Penang. Located at No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000, the hotel offers excellent connectivity, being just a short drive from the North-South Expressway, making it easily accessible for those arriving by car. It is approximately 30 kilometers from Penang International Airport (PEN), and a convenient 15-kilometer drive from the Penang Bridge, a vital link to Penang Island. The surrounding area is a dynamic mix of commercial centers and residential developments, offering a glimpse into the local way of life. While not directly on a beach, its central mainland location provides a unique perspective on Penang's diverse offerings, with easy access to both urban conveniences and natural attractions.

Citadines Prai Penang Facilities & Services

Facilities for guests at Citadines Prai Penang are designed to cater to every need, ensuring a comfortable and productive stay.

Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploration. The pool is open daily from 7:00 AM to 7:00 PM.
Maintain your fitness routine at the well-equipped gymnasium, available for guests from 6:00 AM to 10:00 PM.
Families will appreciate the children's pool, providing a safe and fun environment for younger guests.
Stay connected with complimentary Wi-Fi access throughout the hotel.
For business travelers, meeting rooms and business facilities are available.
Enjoy the convenience of on-site parking, available free of charge for all guests.
A 24-hour front desk is available to assist with any queries or requests.

Citadines Prai Penang Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Citadines Prai Penang include options for solo travelers, couples, and families.

Studio Apartment:
These comfortable rooms offer a cozy living space and are available with city views. Most are non-smoking.
One-Bedroom Apartment:
Ideal for longer stays or those seeking more space, these apartments feature separate living and sleeping areas, with city views. Some may include a bathtub.
Two-Bedroom Apartment:
Perfect for families or groups, these spacious apartments provide ample room to relax and unwind, featuring city views. Bathtubs may be available in select units.

All rooms are designated as non-smoking to ensure a pleasant environment for all guests. Please inquire about specific room features, such as the presence of a bathtub, when booking.

Citadines Prai Penang Dining & Restaurants

Citadines Prai Penang offers convenient dining options to satisfy your culinary cravings.

Citadines Café:
Enjoy a delightful breakfast buffet featuring a selection of local and international dishes. Breakfast is served daily from 6:30 AM to 10:00 AM, with an estimated price of PHP 600 per person.
In-room Dining:
For a more private dining experience, enjoy a curated menu of dishes delivered directly to your room. Available from 11:00 AM to 10:00 PM.

Citadines Prai Penang Nearby Attractions and Activities

Explore the vibrant surroundings of Citadines Prai Penang with these popular nearby attractions:

Sunway Carnival Mall:
A large shopping complex offering a wide array of retail outlets, dining options, and entertainment facilities, just a short drive away.
Penang Bird Park:
Discover a diverse collection of avian species in a beautifully landscaped environment, offering a delightful experience for nature lovers.
St. Anne's Church:
A significant historical and religious landmark, known for its impressive architecture and serene atmosphere.
Seberang Jaya Lake Gardens:
A peaceful urban park perfect for a leisurely stroll, jogging, or simply enjoying the natural scenery.
Icon City:
A modern commercial and lifestyle hub featuring trendy cafes, restaurants, and shops, offering a vibrant atmosphere.

If you are looking for other activities around Citadines Prai Penang, check out the best deals on Traveloka: Recommended activities in Seberang Perai!

How to Get to Citadines Prai Penang from the Airport

Getting to Citadines Prai Penang from Penang International Airport (PEN) is straightforward, with several convenient options available. The airport transfer service of Citadines Prai Penang can be arranged for a seamless journey.

Hotel Private Transfer:
The most convenient option is to pre-book a private airport transfer directly through the hotel. This service offers a comfortable and direct ride to your accommodation. The estimated cost for this service is around PHP 1,500 to PHP 2,000, depending on the vehicle type.
Taxi/Ride-hailing Service:
Metered taxis and popular ride-hailing services are readily available at the airport. The journey to Citadines Prai Penang typically takes about 45 minutes to an hour, depending on traffic, and may cost between PHP 800 to PHP 1,200.
Airport Bus:
While less direct, airport buses can be an economical option. You would likely need to take a bus to a central hub and then transfer to a local bus or taxi to reach the hotel. This option is more time-consuming.

For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Citadines Prai Penang

Citadines Prai Penang stands out as an excellent choice for your next trip to Penang, offering a blend of comfort, convenience, and value.

Strategic Location:
Situated in the heart of Prai, it provides easy access to major expressways and key business districts.
Comfortable Accommodations:
A variety of well-appointed apartments cater to different needs, ensuring a pleasant stay.
Modern Facilities:
Enjoy amenities like a swimming pool, gymnasium, and business services designed for your convenience.
Value for Money:
Room rates at Citadines Prai Penang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Discover the best Room availability at Citadines Prai Penang and make your Booking Citadines Prai Penang today through Traveloka. For more options, you can also Book budget hotels in Penang and Easily book domestic and international flights at low prices.

All facilities in Citadines Prai Penang

Swimming Pool

Entertainment Facility

Fitness Center

Lobby

Accommodation Services

In-room Facilities

Hairdryer
In-room safe
Kitchenette
Microwave
Refrigerator
Shower
TV

General

AC
Family room
Non-smoking room
Swimming pool
Smoke-free

Nearby Facilities

ATM/Banking
Laundry
Shops
Supermarket

Things to Do

Fitness center
Hot tub
Outdoor pool

Public Facilities

Parking
Elevator
WiFi in public area

Hotel Services

24-hour Receptionist
24-hour security
Laundry service

Transportation

Airport transfer
Area shuttle

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Prai Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Local Government Fee MYR 3.00 per room per night will be collected at hotel
Additional Breakfast Rates: In-house Adults RM 28+, Children RM 25+
Cashless payment Implementation Notice Please be informed that effective 01 July 2026, our property will adopt a cashless payment policy. All payments will be accepted via card and digital methods only. We appreciate your understanding and support.
FEAST OF ST ANNE 2026 – COMPLIMENTARY SHUTTLE SERVICE Citadines Prai Penang is pleased to offer a Complimentary Shuttle Service to the Minor Basilica of St Anne, Bukit Mertajam, from 17 July 2026 – 26 July 2026. Shuttle Schedule: 1st Trip: 9:30 AM 2nd Trip: 2:30 PM 3rd Trip: 5:00 PM 4th Trip: 8:00 PM Guests are required to reserve their seats through the Front Office at least one (1) day in advance. Reservations are subject to seat availability and will be confirmed on a first-come, first-served basis. Kindly reach out to our Front Office for reservations and further information.

Additional Policy

Local Government Fee MYR 3.00 per room per night will be collected at hotel
Additional Breakfast Rates: In-house Adults RM 28+, Children RM 25+
FEAST OF ST ANNE 2026 – COMPLIMENTARY SHUTTLE SERVICE Citadines Prai Penang is pleased to offer a Complimentary Shuttle Service to the Minor Basilica of St Anne, Bukit Mertajam, from 17 July 2026 – 26 July 2026. Shuttle Schedule: 1st Trip: 9:30 AM 2nd Trip: 2:30 PM 3rd Trip: 5:00 PM 4th Trip: 8:00 PM Guests are required to reserve their seats through the Front Office at least one (1) day in advance. Reservations are subject to seat availability and will be confirmed on a first-come, first-served basis. Kindly reach out to our Front Office for reservations and further information.

General Information

Popular Facilities	AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Citadines Prai Penang	168
Number of floors in Citadines Prai Penang	39
Another facilities in Citadines Prai Penang	Hairdryer, In-room safe, Kitchenette, Microwave, Refrigerator

Frequently asked question in Citadines Prai Penang

What are available facilities at Citadines Prai Penang?

There are top facilites at Citadines Prai Penang such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Citadines Prai Penang?

The standard check-in time at Citadines Prai Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Citadines Prai Penang?

Citadines Prai Penang is a 4.0-star hotel.

How many floors does Citadines Prai Penang have?

Citadines Prai Penang has 39 floors.

How many rooms are available at Citadines Prai Penang?

Citadines Prai Penang has 168 rooms in total.

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More Reviews from Other Guests in Citadines Prai Penang

Overall Ratings & Reviews Citadines Prai Penang

Traveloka (26)

8.9

Very Good

From 26 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.3

Meal

8.1

Location

9.2

Service and Facilites

8.9

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Traveler Reviews Citadines Prai Penang

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Customer reviews

N***n

Business

8.8

/10

Reviewed 5 week(s) ago

The hotel’s spot is pretty good. The room is spotless.

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Accommodation's Reply

23 Jul 2026

Hi Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our hotel's interior and cleanliness. We strive to provide a top-notch experience for all our guests, and your recommendation means a lot to us. We hope to welcome you back soon for another fantastic stay! Thank you. The Management.

Khairi A.

Business

8.8

/10

Reviewed 10 week(s) ago

Comfortable & clean accommodation, but there is room for improvement for families. My family and I stayed in a 2-Bedroom Premium room on June 2-4. Overall, we were very satisfied, especially with the level of cleanliness of the room. Special praise for the housekeeping team who did a great job! Advantages (Superb Facilities): The room equipment is very practical with a complete washer dryer and kitchen. The swimming pool facilities are clean with a beautiful view. Constructive Criticism for Management: As a family-oriented hotel, several aspects can be improved: No bidet: It is a bit difficult for istinja' and cleaning small children in the toilet. Please consider this. Access to filtered water in the corridor: A bit inconvenient for families who often need to mix milk. Providing a water jug in the room would definitely be more guest-friendly. Bathtub only in the main room: Maybe the hotel can offer a portable baby tub upon request for use in the second bathroom. Lack of children's facilities: The absence of a playroom or toy set/tent in the room is a loss. Initiatives like the "Kids Setup" will definitely enhance the family vacation experience. Conclusion: Citadines Prai has great potential and great service. With a few improvements to the basic family amenities, it will definitely be a top choice in Seberang Prai in particular.

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Accommodation's Reply

08 Jul 2026

Hi Khairi, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. Your kind compliments shall be shared with the team for encouragement to continuously improve the quality of our services. We appreciate your thoughts and the constructive feedback, which will be assessed for improvement. Once again, thank you for staying with us. We look forward to welcoming you again and giving us another opportunity to serve you better. Thank you. The Management.

M***l

Staycation

9.4

/10

Reviewed 29 week(s) ago

Nice hotel, they even gave a free upgrade to a 2-bedroom apartment.

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Accommodation's Reply

08 Jul 2026

R***y

10.0

/10

Reviewed 64 week(s) ago

All is good experience stay in this hotel

See original

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Accommodation's Reply

16 Jul 2025

Thank you for your kind feedback! We're glad you had a good experience and look forward to welcoming you again.

M***m

Business

9.7

/10

Reviewed 65 week(s) ago

Room and all facilities are great. Location a bit far from the city.

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Accommodation's Reply

16 Jul 2025

Thank you for your kind feedback! We’re glad you enjoyed the room and facilities. Noted on the location — we hope the comfort made up for the distance. Looking forward to welcoming you again!

Aileen O.

Staycation

9.7

/10

Reviewed 66 week(s) ago

Place is great! Worth the penny! I think it will be better though to add more western food in your breakfast. Just a thought.

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Accommodation's Reply

16 Jul 2025

Thank you for your kind words! We're glad you enjoyed your stay and truly appreciate your feedback on the breakfast. We'll definitely keep your suggestion in mind as we work to improve our offerings. Hope to welcome you back soon!

Noor I.

Business

9.1

/10

Reviewed 94 week(s) ago

Arrived around 8 PM and the check-in was smooth. Got room on high floor as per requested. Nice view from room. Overall, it was a good business stay here.

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Accommodation's Reply

07 Nov 2024

Hi Noor, Thank you for your feedback! We're glad to hear your check-in was smooth and that you enjoyed the room with a great view. We hope to welcome you back for another successful business stay! Best regards, The Management

Noor I.

Leisure

9.4

/10

Reviewed 95 week(s) ago

Worth it and the rooftop pool.

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Accommodation's Reply

17 Oct 2024

Hi Noor, Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay and especially loved the rooftop pool. Your feedback means a lot to us, and we hope to welcome you back for another great experience soon. Best regards, The Management

M***d

Business

9.7

/10

Reviewed 118 week(s) ago

Find this review helpful?

Accommodation's Reply

15 May 2024

Dear Guest, Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and appreciated our hospitality. Mr. Mong and the team will be delighted by your kind words. We look forward to welcoming you back soon! Best regards, The Management

BURHAN A. B. R.

9.4

/10

Reviewed 124 week(s) ago

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.