Eastern & Oriental Hotel

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9.3
/10
Exceptional
1,117 reviews

What Guests Say About Their Stay

H***g

10.0
/ 10
The service is superb. Breakfast buffet has almost everything and staff are all well trained to serve guests.

DaDä L.

10.0
/ 10
So happy staying in this hotel, friendly front desk staff who give me room with the best view. Really give me 100% refreshing vibes on this trip. Definitely will come back to stay! 🥰😍💜💛🧡💚❤️💙

budi s.

10.0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.

linda l.

8.5
/ 10
Nice hotel just love feeling there
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SUDTIDA L.

10.0
/ 10
It is a very good hotel in Penang. Stay here impressed. The staff is very helpful. The clean, spacious room is great for relaxing. Breakfast is very selectable. There is another chance to stay here.
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In the Area
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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Eastern & Oriental Hotel

10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Lobby Eastern & Oriental Hotel
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Discover More About Eastern & Oriental Hotel

Discover Timeless Elegance at the Eastern & Oriental Hotel, Penang

Welcome to the Eastern & Oriental Hotel, a legendary sanctuary of colonial charm and unparalleled luxury nestled in the heart of Penang, Malaysia. For discerning travelers seeking an experience steeped in history and refined comfort, the Eastern & Oriental Hotel offers an unforgettable escape. This iconic establishment has been a beacon of hospitality for over a century, inviting guests to step back in time while enjoying modern amenities and impeccable service. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, the Eastern & Oriental Hotel promises a stay that is both enriching and deeply relaxing.

Eastern & Oriental Hotel Location

The Eastern & Oriental Hotel is ideally situated in the historic heart of George Town, Penang, a UNESCO World Heritage Site. Located at 10, Farquhar Street, George Town, 10200 George Town, Pulau Pinang, Malaysia, the hotel boasts a prime waterfront position along the Esplanade. This prestigious address places you mere steps away from the vibrant pulse of the city, yet offers a serene retreat from the everyday hustle. The atmosphere surrounding the Eastern & Oriental Hotel is one of refined elegance and historical significance. It’s a place where the gentle sea breeze whispers tales of the past, and the vibrant culture of Penang unfolds right at your doorstep. The hotel is approximately a 30-minute drive from Penang International Airport (PEN), offering a convenient gateway to your luxurious stay. For those arriving by car, ample parking is available.

Eastern & Oriental Hotel Facilities & Services

Facilities for guests at Eastern & Oriental Hotel are designed to cater to every need, ensuring a comfortable and memorable stay. The hotel prides itself on offering a comprehensive range of services and amenities that blend classic luxury with contemporary convenience.
  • A magnificent swimming pool, perfect for a refreshing dip or lounging under the tropical sun. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • The award-winning Spa Village offers a sanctuary of tranquility, providing a variety of traditional Asian healing treatments and massages. Treatments are available from 10:00 AM to 10:00 PM, with prices varying based on the chosen service, starting from approximately PHP 3,000.
  • For younger guests, a dedicated children's play area ensures entertainment and fun.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A well-equipped fitness center is open from 6:00 AM to 10:00 PM for those who wish to maintain their workout routine.
  • Concierge services are available 24/7 to assist with any requests, from tour bookings to transportation arrangements.
  • The hotel offers a complimentary shuttle service to select popular shopping destinations and heritage sites within George Town, running at scheduled times throughout the day.
  • Free parking is available for guests.

Eastern & Oriental Hotel Room Types

Discover a diverse array of accommodations, each exuding its own unique charm and offering exceptional comfort. The room types of Eastern & Oriental Hotel are thoughtfully designed to cater to various preferences and needs, ensuring a perfect fit for every guest.
  • Heritage Wing Rooms: These rooms offer a glimpse into the hotel's storied past, featuring classic colonial décor. Available as King or Twin beds, with options for City View or Sea View. Smoking and non-smoking rooms are available. Bathtubs are featured in select rooms.
  • Victoria Suite: A spacious and elegantly appointed suite offering panoramic sea views. Features a separate living area and a luxurious bathroom with a bathtub. Available in non-smoking.
  • Edward Suite: Similar to the Victoria Suite, the Edward Suite provides opulent living with stunning views and premium amenities, including a bathtub. Available in non-smoking.
  • Penang Suite: The pinnacle of luxury, this expansive suite offers unparalleled views and sophisticated furnishings, complete with a lavish bathroom featuring a bathtub. Available in non-smoking.
  • Family Suites: Designed for families, these suites offer ample space and comfort, often with separate sleeping areas and a bathtub in the bathroom. Available in non-smoking.
The Eastern & Oriental Hotel does not currently offer pet-friendly rooms. All rooms are designated as non-smoking to ensure a pleasant environment for all guests.

Eastern & Oriental Hotel Dining & Restaurants

Embark on a culinary journey at the Eastern & Oriental Hotel, where exquisite flavors and captivating ambiances await. The hotel's dining establishments offer a delightful array of gastronomic experiences, from authentic local delicacies to international gourmet creations.
  • The Sarkies Restaurant: This signature restaurant offers a lavish international buffet and an à la carte menu featuring a wide selection of local and Western dishes. It is renowned for its seafood buffet. Estimated price per person for the buffet is around PHP 2,500. Operating hours are from 6:30 AM to 10:30 AM for breakfast, 12:00 PM to 2:30 PM for lunch, and 6:30 PM to 10:00 PM for dinner.
  • The Planters Lounge: A sophisticated setting for afternoon tea, light snacks, and evening cocktails. Enjoy a traditional afternoon tea experience with a selection of pastries, sandwiches, and fine teas. Estimated price for afternoon tea is around PHP 1,200 per person. Operating hours are from 11:00 AM to 11:00 PM.
  • 1885 Bar: Located in the Heritage Wing, this classic bar offers a refined atmosphere for enjoying expertly crafted cocktails, fine wines, and premium spirits. It’s the perfect spot to unwind after a day of exploration. Operating hours are from 5:00 PM to 1:00 AM.

Eastern & Oriental Hotel Nearby Attractions and Activities

The Eastern & Oriental Hotel is perfectly positioned to allow guests to explore the rich cultural tapestry and vibrant attractions of Penang. Immerse yourself in the history, art, and natural beauty that surrounds this exceptional hotel.
  • George Town UNESCO World Heritage Site: Wander through the charming streets, discover intricate street art, and marvel at the well-preserved colonial architecture. This is a must-visit for any traveler.
  • Kek Lok Si Temple: One of the largest and most beautiful Buddhist temples in Southeast Asia, offering stunning architecture and panoramic views.
  • Penang Hill: Take a funicular train ride to the summit for breathtaking views of George Town and the surrounding islands.
  • Clan Jetties: Experience the unique waterfront living of the Chinese clans who have resided here for generations.
  • Chew Jetty: A particularly famous and picturesque jetty, offering a glimpse into traditional life.
If you are looking for other activities around Eastern & Oriental Hotel, check out the best deals on Traveloka: Recommended activities in George Town!

How to Get to Eastern & Oriental Hotel from the Airport

Navigating your way to the Eastern & Oriental Hotel from Penang International Airport (PEN) is straightforward, with several convenient options available. The airport transfer service of Eastern & Oriental Hotel ensures a seamless arrival. Here’s how to get to Eastern & Oriental Hotel:
  • Hotel Private Airport Transfer: For the utmost convenience and comfort, you can pre-book a private airport transfer directly through the hotel. This service offers a hassle-free journey directly to the hotel lobby. Prices typically range from PHP 1,500 to PHP 2,500, depending on the vehicle type. You can also explore airport transfer services on Traveloka for competitive rates.
  • Metered Taxis: Metered taxis are readily available at the airport's arrival hall. The journey to the Eastern & Oriental Hotel usually takes around 30-40 minutes, depending on traffic. The estimated fare is between PHP 600 and PHP 900.
  • Ride-hailing Service: You can also opt for a ride-hailing service, which can be booked via their respective mobile applications. This is often a cost-effective and convenient option. Fares are comparable to metered taxis, typically ranging from PHP 500 to PHP 800.
  • Airport Premium Bus: While less direct, airport buses offer a budget-friendly option to reach the city center, from where you can take a short taxi or ride-hailing trip to the hotel. This option is generally the most economical but takes longer.

Summary of Why You Should Choose to Stay at Eastern & Oriental Hotel

Choosing the Eastern & Oriental Hotel for your Penang getaway means immersing yourself in a world of timeless elegance, exceptional service, and historical grandeur. The unparalleled location, luxurious amenities, and rich heritage make it a standout choice for travelers seeking an authentic and refined experience.
  • Historic Charm and Luxury: Experience a unique blend of colonial architecture and modern comforts, offering a truly distinctive stay.
  • Prime Waterfront Location: Enjoy stunning sea views and easy access to George Town's heritage sites, vibrant markets, and culinary delights.
  • Exceptional Dining: Savor a variety of exquisite culinary experiences, from international buffets to traditional afternoon tea.
  • World-Class Facilities: Indulge in the rejuvenating Spa Village, take a dip in the pristine swimming pool, and enjoy a range of other premium amenities.
  • Impeccable Service: Benefit from the warm hospitality and attentive service that the Eastern & Oriental Hotel is renowned for.
Discover the magic of Penang with a stay at the Eastern & Oriental Hotel. Check for room availability at Eastern & Oriental Hotel and secure your unforgettable experience. For seamless booking budget hotels in Penang and easily book domestic and international flights at low prices, trust Traveloka to find you the best deals.

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge Eastern & Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Eastern & Oriental Hotel
Swimming Pool
Fitness Center Eastern & Oriental Hotel
Fitness Center
Functional Hall Eastern & Oriental Hotel
Functional Hall
Common Space Eastern & Oriental Hotel
Common Space

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Car rental
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar
  • Vegetarian meal

General

  • AC
  • Reception hall
  • Banquet
  • Family room
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Things to Do

  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Children pool, Area shuttle, Beach shuttle, Bicycle rental, Bicycle storage

Frequently asked question in Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?
There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eastern & Oriental Hotel?
The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eastern & Oriental Hotel?
Eastern & Oriental Hotel is a 5.0-star hotel.
How many floors does Eastern & Oriental Hotel have?
Eastern & Oriental Hotel has 4 floors.
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More Reviews from Other Guests in Eastern & Oriental Hotel

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (117)
Other sources (1,000)
9.4
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Robyn
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Always exceptional service and beds are very comfortable
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The E&O is Georgetown's premier hotel. It offers travellers an elegant experience from a bygone era of travel. The suite in the victory annex was gorgeous and opened onto an ocean view with beautiful breezes. The breakfast and food were fantastic. The heritage pool is warmer and worth the walk into the older building. The only complaint concerns the mini fridge in the room, which was burned out and kept what would have been lovely cold drinks at a not-so-cold 36C. I reported the matter, and the electrician attended. There was the obligatory shrugging of the shoulders and the very nicely mumbled 'so sorry, no spare fridge' excuse given. Still, it is Malaysia, and you have to expect that. The place kind of works, but in a duct tape and held together with rope kind of way. This was consistent with the electrical wiring in the room, where I had to flick two or three switches to get the bathroom light over the bathroom mirror working. All part of the charm to be honest, as they say in Latin America, mañana (tomorrow). If you want a Singapore exprience, where everything works perfectly, then stay on the airplane for another 90 minutes down to Changi Airport at the other end of the Malacca Straits. I have to complement the General Manager Alison Fraser and her staff, they provide a great experience. I commend you to the E&O and would return without hesitation.
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john
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location , helpful staff Clean rooms
Sheri
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay!!
Frederic James Vincent
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Must stay in the old section of the E&O, so you can use their facilities
Josiah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was wonderful and so accommodating! We really enjoyed the complimentary breakfast buffet and the infinity pool!
Anh
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is clean, good location and helpful staffs. Particularly the staffs in the breakfast area and cleaning room.
Johanna
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was quiet and well maintained with comfortable sun loungers and iced water on offer. Breakfast was a gentle start to the day, no mobile phone conversations allowed which was fab as some people just talk so loudly and interrupt the ambience. Lovely coffee. Attentive staff. Exemplary. A great hotel.
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Adam
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Breakfast buffet is excellent
Christian
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff
peter
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beautiful hotel,clean spotless rooms,everything you need at breakfast and a great location. Our 3rd visit to the hotel and certainly won't be the last.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a very pleasant stay at this historical hotel.
Roberta
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again.
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Tiffany
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wonderful room, very spacious, staff were all amazing. Breakfast excellent, so many options and we went to the evening buffet which was so good and excellent value
SUSAN
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We have stayed at the E and O three times over the past 20 years. I love this hotel! Its old colonial flavour sits well with me. The new part is lovely too but this time we stayed in the Heritage wing which will always be my favourite. Our room 010 which had a separate lounge and twin bedded room, opened up to the grass area a few steps from that gorgeous pool. Staff was attentive and friendly. Food was amazing. This hotel is full of old world charm. Always will be highly recommended. Hope to keep returning as the years progress.
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gurhan
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast was not in our expectations
Steven
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was very clean. Staff very accommodating
Noburo
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our stay was truly unforgettable, encompassing every aspect of the experience.
Karl
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, large room with great Seaview. Lots of restaurants/food options nearby. Great street art to view while on a walk.
Gillian
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in.
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Number of reviews per page
20
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Lobby 4 Eastern & Oriental Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.