Gurney Bay Hotel, A PARKROYAL Partner Hotel

8.5
/10
Very Good
2,594 reviews

What Guests Say About Their Stay

Staff Friendliness (68)
Surroundings (61)
Bedroom (58)
Hotel Area (53)
G***t
10.0
/ 10
Great location and good sea view, very friendly hotel staff, clean and spacious room. Worth the money!
MUHAMMAD
9.4
/ 10
The Best Hotel. Really value for money. The staff was so helpful and kind. The location was great with Gurney Bay park view. The facility also good with sauna and whirlpool. The check-in and check-out progress was so smooth. Will come back again, if I go to Penang later.
M***y
9.6
/ 10
The staff are very friendly, they fulfill our request to change room. The location is also near to a mall, and there's a playground and open space in front of the hotel. Will come back for sure!
F***y
9.7
/ 10
Spent a night there with my family. The hotel was classic style with spacious room and full service such hospitality I missed in many stylist modern hotels nowadays. Would come back if I need to stay in the town again.
Maya S. D.
10.0
/ 10
Hotel terbaik, semua yang dibutuhkan tersedia di kamar, sarapan enak, pemandangan menghadap ke laut, kalau ke Penang, akan kembali lagi.
In the Area
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53, Gurney Drive, Georgetown, Gurney Drive, Penang, Malaysia, 10250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Gurney Bay Hotel, A PARKROYAL Partner Hotel is a hotel in a good neighborhood, which is located at Gurney Drive. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Gurney Bay Hotel, A PARKROYAL Partner Hotel

53, Gurney Drive, Georgetown, Gurney Drive, Penang, Malaysia, 10250
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Lobby Gurney Bay Hotel, A PARKROYAL Partner Hotel
Exterior 2 Gurney Bay Hotel, A PARKROYAL Partner Hotel

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Gurney Bay Hotel, A PARKROYAL Partner Hotel Rates per Night

Planning your getaway to Pulau Pinang? Finding the right hotel at the right price is key! Understanding hotel rates and hotel prices at Gurney Bay Hotel, A PARKROYAL Partner Hotel is the first step. Gurney Bay Hotel, A PARKROYAL Partner Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Gurney Bay Hotel, A PARKROYAL Partner Hotel hotel rates? Traveloka is your go-to source for the latest deals and promotions, ensuring you get the most value for your stay.

Gurney Bay Hotel, A PARKROYAL Partner Hotel Location & Address

Knowing the hotel address and hotel location is crucial for a smooth trip. Gurney Bay Hotel, A PARKROYAL Partner Hotel is located at 53, Persiaran Gurney, Georgetown, Gurney Drive, Penang, Malaysia, 10250. It's situated in the Pulau Pinang area, known for its vibrant culture and delicious food scene. The hotel is approximately 5 km from the city center.

How to go to Gurney Bay Hotel, A PARKROYAL Partner Hotel from Airport

Getting from the airport to Gurney Bay Hotel, A PARKROYAL Partner Hotel is easy with several convenient options. Planning your hotel transfer from the airport to the hotel in advance can save you time and hassle. Here's how you can reach the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are also available. This is a convenient option, especially if you're familiar with the app.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Gurney Bay Hotel, A PARKROYAL Partner Hotel for availability and pricing.

Tips: Consider booking a ride-hailing service or taxi in advance for a smoother arrival. This can help you avoid long queues, especially during peak hours.

Gurney Bay Hotel, A PARKROYAL Partner Hotel Reviews & Summary

Want to know what other guests think? Hotel reviews offer valuable insights into the overall experience. Reading a review hotel can help you make an informed decision. Guests consistently rave about the hotel's prime location, friendly service, and comfortable rooms. The hotel's stunning views of the Gurney Bay are a standout feature, providing a memorable experience for every guest.

One guest raved, "The staff was incredibly welcoming, and the location was perfect for exploring the city. I highly recommend this hotel!"

Gurney Bay Hotel, A PARKROYAL Partner Hotel Room Types Available

Choosing the right hotel room type is essential for a comfortable stay. Exploring the different hotel room types available at Gurney Bay Hotel, A PARKROYAL Partner Hotel ensures you find the perfect fit for your needs. Here's a glimpse of the room categories:

  • Deluxe Room: Offers comfortable accommodations with city views.
  • Premier Room: Features upgraded amenities and often includes access to exclusive lounge areas.
  • Suite: Provides spacious living areas, separate bedrooms, and luxurious amenities.
  • Family Room: Designed to accommodate families with multiple beds and extra space.

Please inquire about pet-friendly options and any associated charges or requirements when booking.

Hotel Facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Gurney Bay Hotel, A PARKROYAL Partner Hotel offers a range of hotel amenities and hotel facilities to enhance your stay. Whether you're traveling with family or looking for relaxation, the hotel has something for everyone:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in relaxing treatments and massages.
  • Restaurant: Savor delicious meals at the hotel's restaurant.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Dining at Gurney Bay Hotel, A PARKROYAL Partner Hotel is a treat, with options to satisfy every palate. Explore the hotel buffet and hotel restaurant to discover culinary delights. Here's what you can expect:

  • The Cafe: Offers a variety of international dishes and local favorites. Price per person: ₱1,500. Opening hours: 7:00 AM - 10:00 PM.
  • The Grill: Specializes in grilled meats and seafood. Price per person: ₱2,000. Opening hours: 6:00 PM - 11:00 PM.

The Cafe is known for its signature Nasi Lemak, a must-try for any guest.

Gurney Bay Hotel, A PARKROYAL Partner Hotel Airport pickups and How to Book

For a hassle-free arrival, consider hotels with airport shuttle services. Gurney Bay Hotel, A PARKROYAL Partner Hotel may offer airport pick-up services to make your journey easier. To book:

  • Contact the hotel directly: Inquire about airport pick-up when making your reservation.
  • Provide flight details: Provide your flight number and arrival time to ensure a smooth transfer.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Pulau Pinang is easy with convenient public transport options. Here's a look at nearby MRT and bus stops:

  • Nearest Bus Stop: Several bus stops are located within walking distance of the hotel.

Public transport cards are available for purchase at convenience stores and MRT stations. Check for the latest payment options.

Nearby Attractions for Family / Kid Friendly

Planning fun activities is easy with so many nearby attractions. Discover nearby activities and places to go near Gurney Bay Hotel, A PARKROYAL Partner Hotel. Here are some family-friendly options:

  • Penang Avatar Secret Garden: A magical garden with stunning light displays. Distance: 2 km. Entry Price: Free.
  • Gurney Drive: A popular food street with a variety of local delicacies. Distance: 1 km. Entry Price: Free.
  • Kek Lok Si Temple: One of the largest Buddhist temples in Southeast Asia. Distance: 8 km. Entry Price: Free.
  • Penang Hill: Enjoy panoramic views of Pulau Pinang. Distance: 10 km. Entry Price: ₱300.
  • Cheong Fatt Tze – The Blue Mansion: A beautifully preserved heritage building. Distance: 4 km. Entry Price: ₱500.

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Where to eat near Gurney Bay Hotel, A PARKROYAL Partner Hotel (Pulau Pinang)

Exploring the local food scene is a must when visiting Pulau Pinang. Discover nearby dining and local food options near Gurney Bay Hotel, A PARKROYAL Partner Hotel:

Cafes/ Restaurants:

  • China House: A popular cafe and restaurant with a wide selection of pastries and dishes.
  • Deen Maju: Famous for its delicious Nasi Kandar.
  • Line Clear Nasi Kandar: Another popular spot for Nasi Kandar.

Local Streetfood:

  • Char Kway Teow: A stir-fried noodle dish with shrimp, cockles, and bean sprouts.
  • Laksa: A spicy noodle soup with fish and shrimp paste.
  • Hokkien Mee: A prawn noodle soup.
  • Nasi Kandar: A rice dish served with various curries and side dishes.
  • Apom Balik: A sweet pancake with a variety of fillings.

Shopping places near Gurney Bay Hotel, A PARKROYAL Partner Hotel (Pulau Pinang)

Looking for some retail therapy? Discover shops near me and nearby shopping malls near Gurney Bay Hotel, A PARKROYAL Partner Hotel:

  • Gurney Plaza: A large shopping mall with a variety of retail stores, restaurants, and entertainment options.
  • Gurney Paragon: Another popular mall with a mix of high-end and mid-range brands.
  • 1st Avenue Mall: A modern shopping mall with a wide range of stores and dining options.

Other Places to Stay Near Gurney Bay Hotel, A PARKROYAL Partner Hotel

If you're looking for alternative accommodations, there are plenty of options near Gurney Bay Hotel, A PARKROYAL Partner Hotel. Discover affordable hotels nearby and the best hotel nearby:

Luxury/5–6 Star Hotels Nearby:

  • Eastern & Oriental Hotel
  • The Datai Langkawi
  • Shangri-La Rasa Sayang, Penang

Four-Star Hotels Nearby:

  • Hotel Royal Penang
  • Cititel Penang
  • Bayview Hotel Georgetown

Three-Star Hotels Nearby:

  • Sunway Hotel Georgetown
  • Tune Hotel Georgetown
  • Red Rock Hotel

For 5-star:

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Hotel Availability & Booking

Ready to book your stay? Finding hotel availability and making hotel reservations is easy with Traveloka. Book your room booking today and enjoy a seamless travel experience.

Book your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel through Traveloka for the best deals and a hassle-free booking process.

All facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Bar, Cafe and Lounge Gurney Bay Hotel, A PARKROYAL Partner Hotel
Bar, Cafe and Lounge
Swimming Pool Gurney Bay Hotel, A PARKROYAL Partner Hotel
Swimming Pool
Fitness Center Gurney Bay Hotel, A PARKROYAL Partner Hotel
Fitness Center
Lobby Gurney Bay Hotel, A PARKROYAL Partner Hotel
Lobby
Accommodation Services Gurney Bay Hotel, A PARKROYAL Partner Hotel
Accommodation Services

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Gurney Bay Hotel, A PARKROYAL Partner Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

**Effective from June 1st 2014, the City Council of Penang will impose a Hotel Fee of MYR 3 per room per night for 4 and 5-star hotels. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. ============================================With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the Room Rates and will be collected by the hotel upon check-in. This is to be applied in addition to existing fees/taxes levied and the existing local tourism fee in Penang. ============================================
**Local Government Fee RM3.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
**Hotel Facilities Update ** Lobby Lounge temporary closed until further notice ** Room Service operation hours from 6.00am until 9.30pm daily ** Tennis Court temporary closure for upgrading works from 3-31 Oct 2022
**Kindly be informed that maintenance work will be carried out at the swimming pool area from 05 August until 16 August 2024. Therefore, we regret to inform the swimming pool will be closed during this period. We seek your kind understanding for any inconvenience that may caused.
For rooms without breakfast, guests can proceed with the above pricing: RM40nett for hotel guests and RM60nett for non-hotel guests. Children aged 0 to 5 eat for free, while children aged 6 to 12 are charged RM25nett regardless of whether they are inside or outside guests.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Gurney Bay Hotel, A PARKROYAL Partner Hotel
368
Number of floors in Gurney Bay Hotel, A PARKROYAL Partner Hotel
18
Another facilities in Gurney Bay Hotel, A PARKROYAL Partner Hotel
Children play area, Fitness center, Health club, Hot tub, Massage

Frequently asked question in Gurney Bay Hotel, A PARKROYAL Partner Hotel

What are available facilities at Gurney Bay Hotel, A PARKROYAL Partner Hotel?
There are top facilites at Gurney Bay Hotel, A PARKROYAL Partner Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gurney Bay Hotel, A PARKROYAL Partner Hotel?
The standard check-in time at Gurney Bay Hotel, A PARKROYAL Partner Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Gurney Bay Hotel, A PARKROYAL Partner Hotel?
Gurney Bay Hotel, A PARKROYAL Partner Hotel is a 5.0-star hotel.
How many floors does Gurney Bay Hotel, A PARKROYAL Partner Hotel have?
Gurney Bay Hotel, A PARKROYAL Partner Hotel has 18 floors.
How many rooms are available at Gurney Bay Hotel, A PARKROYAL Partner Hotel?
Gurney Bay Hotel, A PARKROYAL Partner Hotel has 368 rooms in total.
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More Reviews from Other Guests in Gurney Bay Hotel, A PARKROYAL Partner Hotel

8.7
Very Good
From 1,616 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Gurney Bay Hotel, A PARKROYAL Partner Hotel
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Staff Friendliness (51)
Bedroom (44)
Hotel Area (41)
Surroundings (40)
Room Space (39)
Bathroom (39)
Ambiance (35)
Variety (31)
Distance to City Center (30)
Wifi (30)
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Traveler Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

Number of reviews per page
20
40
Customer reviews
L***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 day(s) ago
food is oily, need improvement. aircon in room blast whole night, cannot be controlled result causs
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Accommodation's Reply
05 Dec 2025
Dear Guest, Thank you for your feedback. We sincerely apologize that we did not meet your expectations during your stay. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
Aircon in room 623 blast full and cannot be controlled. My family came back home with cough,flu. Also, food at only 1 restaurant not available at all times.
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Accommodation's Reply
02 Dec 2025
Dear Guest, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
lily i.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
A very friendly staff, good location, and clean.
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Accommodation's Reply
25 Nov 2025
Dear Lily, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Sutrisno R.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I was disappointed because I paid for 3 people but it turned out I had to pay for an extra bed so I had to look for another room.
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Accommodation's Reply
25 Nov 2025
Dear Sutrisno, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
nice hotel, location strategy can easily go to night market, not far from some hospitals, gym centre is so big include jacuzzi ,and near gurney bay can walking and do some exercise.
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Accommodation's Reply
25 Nov 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
M***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended, nearby tourist attractions, well-maintained room and facilities, and the room is spacious.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for your feedback. We sincerely apologize that we did not meet your expectations during your stay. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It was a good stay, the room was big but sadly the floor carpet was kinda old and dirty dusty, since im allergic to dust
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
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LennY M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Fast check-in, friendly and helpful staff, and large, clean rooms.
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This is our second stay at this hotel. Please increase the promotions/discounts.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is truly an Old Money Hotel, but at a price that still makes sense. By our third day here, we were really reluctant to leave…
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Accommodation's Reply
27 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
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LennY M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious with lots of variety.
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Accommodation's Reply
23 Oct 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 7 week(s) ago
It was all decent. I would come and stay there again. Probably going to refer this accommodation to my friends.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Still the best hotel in town! Already came here twice, never failed
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Accommodation's Reply
23 Oct 2025
Dear Guest, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice atmosphere, friendly hotel staff, and clean rooms.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Old hotel. No renovation since my first stay 15 years ago. Limited reception staff.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We acknowledge that we have not yet undergone the renovations our property needs, but we are actively planning several improvement initiatives. We are committed to making the necessary upgrades to ensure our guests have a comfortable stay. We hope to have the opportunity to welcome you again in the future. Simply Yours, Benny Chung General Manager
S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The location is great... There is a park in front of the hotel... And there are lots of food around... So eating is not a problem...
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Debora
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff was friendly, the room was very comfortable, and the breakfast was very complete and delicious. Thank you, Gurney Bay ❤️
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Accommodation's Reply
12 Sep 2025
Dear Debora Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room comfortable, and appreciated our breakfast offerings. Your compliments about our friendly staff mean a lot to us. We look forward to welcoming you back to Gurney Bay soon! Simply Yours Winnie Low Director of Operations
Armin b. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Convenient location at the heart of Gurney Drive. Loads of activities can be done around the area. Rooms are clean & modern with good Wi-Fi connection.
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Accommodation's Reply
12 Sep 2025
Dear Armin, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
The staff was helpful and friendly. However, the carpet inside the room is odor.
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Accommodation's Reply
19 Aug 2025
Dear D***s Thank you for your feedback. We're glad to hear that our staff were helpful and friendly. We sincerely apologize for the unpleasant odor from the carpet in your room. Your comments have been shared with our housekeeping team for immediate attention, and we will take the necessary steps to address the issue. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant stay. Simply Yours Winnie Low Director of Operations
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Great location, walking distance to eateries... Friendly staff.
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Accommodation's Reply
14 Aug 2025
Dear R***y Thank you for taking the time to share your feedback! We're glad you enjoyed our convenient location, nearby eateries, and the warm hospitality of our team. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
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Accommodation Services 4 Gurney Bay Hotel, A PARKROYAL Partner Hotel

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8.7
Very Good
From 1,616 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Gurney Bay Hotel, A PARKROYAL Partner Hotel
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Staff Friendliness (51)
Bedroom (44)
Hotel Area (41)
Surroundings (40)
Room Space (39)
Bathroom (39)
Ambiance (35)
Variety (31)
Distance to City Center (30)
Wifi (30)
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Traveler Reviews Gurney Bay Hotel, A PARKROYAL Partner Hotel

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Customer reviews
L***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 day(s) ago
food is oily, need improvement. aircon in room blast whole night, cannot be controlled result causs
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Accommodation's Reply
05 Dec 2025
Dear Guest, Thank you for your feedback. We sincerely apologize that we did not meet your expectations during your stay. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
Aircon in room 623 blast full and cannot be controlled. My family came back home with cough,flu. Also, food at only 1 restaurant not available at all times.
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Accommodation's Reply
02 Dec 2025
Dear Guest, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
lily i.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
A very friendly staff, good location, and clean.
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Accommodation's Reply
25 Nov 2025
Dear Lily, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Sutrisno R.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I was disappointed because I paid for 3 people but it turned out I had to pay for an extra bed so I had to look for another room.
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Accommodation's Reply
25 Nov 2025
Dear Sutrisno, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
nice hotel, location strategy can easily go to night market, not far from some hospitals, gym centre is so big include jacuzzi ,and near gurney bay can walking and do some exercise.
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Accommodation's Reply
25 Nov 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
M***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended, nearby tourist attractions, well-maintained room and facilities, and the room is spacious.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for your feedback. We sincerely apologize that we did not meet your expectations during your stay. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It was a good stay, the room was big but sadly the floor carpet was kinda old and dirty dusty, since im allergic to dust
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for choosing to stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We are pleased that you had a good stay with us. We appreciate you taking the time to share your experience, as your feedback helps us provide better service to all our guests. We take all guest concerns seriously and will review the issues you have raised to ensure we improve our service standards. We hope you will give us another opportunity to provide you with the quality experience you deserve. Simply Yours, Benny Chung General Manager
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LennY M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Fast check-in, friendly and helpful staff, and large, clean rooms.
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This is our second stay at this hotel. Please increase the promotions/discounts.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is truly an Old Money Hotel, but at a price that still makes sense. By our third day here, we were really reluctant to leave…
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Accommodation's Reply
27 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
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LennY M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious with lots of variety.
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Accommodation's Reply
23 Oct 2025
Dear Lenny, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 7 week(s) ago
It was all decent. I would come and stay there again. Probably going to refer this accommodation to my friends.
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Accommodation's Reply
23 Oct 2025
Dear Guest, Thank you for taking the time to share your positive experience with us. Knowing that we were able to make your stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel special is exactly why we love what we do. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. We would be absolutely delighted to welcome you back again! Simply Yours, Benny Chung General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Still the best hotel in town! Already came here twice, never failed
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Accommodation's Reply
23 Oct 2025
Dear Guest, Your kind words truly touched our hearts! Your feedback genuinely brightened our entire team's day. At Gurney Bay Hotel, A PARKROYAL Partner Hotel, we pour our hearts into creating memorable moments for each guest, and knowing we succeeded with you fills us with such joy. Hope to see you soon! Simply Yours, Benny Chung General Manager
S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice atmosphere, friendly hotel staff, and clean rooms.
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Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Old hotel. No renovation since my first stay 15 years ago. Limited reception staff.
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Gurney Bay Hotel, A PARKROYAL Partner Hotel. We acknowledge that we have not yet undergone the renovations our property needs, but we are actively planning several improvement initiatives. We are committed to making the necessary upgrades to ensure our guests have a comfortable stay. We hope to have the opportunity to welcome you again in the future. Simply Yours, Benny Chung General Manager
S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The location is great... There is a park in front of the hotel... And there are lots of food around... So eating is not a problem...
2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
Debora
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff was friendly, the room was very comfortable, and the breakfast was very complete and delicious. Thank you, Gurney Bay ❤️
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Accommodation's Reply
12 Sep 2025
Dear Debora Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room comfortable, and appreciated our breakfast offerings. Your compliments about our friendly staff mean a lot to us. We look forward to welcoming you back to Gurney Bay soon! Simply Yours Winnie Low Director of Operations
Armin b. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Convenient location at the heart of Gurney Drive. Loads of activities can be done around the area. Rooms are clean & modern with good Wi-Fi connection.
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Accommodation's Reply
12 Sep 2025
Dear Armin, Thank you so much for your kind words! We are thrilled to hear you had a wonderful stay at Gurney Bay Hotel, A PARKROYAL Partner Hotel. It means the world to us to know you enjoyed your experience, and we are already looking forward to welcoming you back on your next visit. See you again soon! Simply Yours, Benny Chung General Manager
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
The staff was helpful and friendly. However, the carpet inside the room is odor.
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Accommodation's Reply
19 Aug 2025
Dear D***s Thank you for your feedback. We're glad to hear that our staff were helpful and friendly. We sincerely apologize for the unpleasant odor from the carpet in your room. Your comments have been shared with our housekeeping team for immediate attention, and we will take the necessary steps to address the issue. We appreciate you bringing this to our attention and hope to welcome you back for a more pleasant stay. Simply Yours Winnie Low Director of Operations
R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Great location, walking distance to eateries... Friendly staff.
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Accommodation's Reply
14 Aug 2025
Dear R***y Thank you for taking the time to share your feedback! We're glad you enjoyed our convenient location, nearby eateries, and the warm hospitality of our team. We hope to welcome you back again soon! Simply Yours Winnie Low Director of Operations
Number of reviews per page
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